Bose SMART ULTRA Manual

Hide thumbs

Table Of Contents

Quick Links

Download this manual

SMART ULTRA SOUNDBAR

Table of Contents

Need help?

Do you have a question about the SMART ULTRA and is the answer not in the manual?

Questions and answers

Summary of Contents for Bose SMART ULTRA

Page 1 SMART ULTRA SOUNDBAR...
Page 2 IM P ORTA NT SAF ETY IN STRU CTI O NS Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements.
Page 3 Refer to the owner’s guide that came with your TV or monitor and install in accordance with the manufacturer’s instructions. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
Page 4: Regu L Atory And L Ega L I Nfo Rm Atio N
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
Page 5 Wi-Fi®: Tap the Microphone button atop the soundbar until the microphone is turned on and the indicator light is no longer a solid red. Activate Wi-Fi using the Bose app. Deactivate Wi-Fi by pressing and holding the Mute and Bluetooth buttons on the remote simultaneously.
Page 6 Importers: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. Minhang District, Shanghai 201100 | Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands | Bose de México S. de R.L. de C.V., Avenida Prado Sur #150, Piso 2, Interior 222 y 223, Colonia Lomas de Chapultepec V Sección, Miguel Hidalgo, Ciudad de México, C.P.
Page 7 The serial and model numbers are located on the back of the soundbar. Serial number: ___________________________________________________________________________ Model number: 441451 Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to worldwide.Bose.com/ProductRegistration worldwide.Bose.com/ProductRegistration...
Page 8: Table Of Contents
Connect the soundbar to power ..........................16 Network standby ................................16 BOSE APP SETUP Download the Bose app ............................. 17 EXISTING BOSE APP USERS Add the soundbar to an existing account......................18 Connect to a different Wi-Fi® network ........................ 18 ADAPTIQ AUDIO CALIBRATION Run ADAPTiQ audio calibration ..........................
Page 9 Set up Alexa Calling and Messaging ......................27 Use your voice ..............................27 Set up Do Not Disturb ..............................28 Use your voice ..............................28 Control audio with Bose Voice4Video ........................29 Set up Voice4Video ............................29 Use your voice ..............................29 WORKS WITH GOOGLE ASSISTANT Access Google Assistant ............................
Page 10 Compatible products ............................41 Connect using the Bose app ......................... 42 Connect using the product controls ........................43 Reconnect a Bose SoundLink Bluetooth speaker or Bose headphones ..........44 CARE AND MAINTENANCE Update the soundbar ..............................45 Replace the remote battery ............................45 Clean the soundbar ..............................
Page 11 C ON TE N TS APPENDIX: SETUP REFERENCE Connection options ..............................56 Connect the soundbar to your TV .......................... 57 Option 1 (preferred): HDMI eARC or ARC ....................57 Option 2: Optical..............................58 Roku TV Ready™ ................................59 Check for sound ................................60 E N G...
Page 12 ADAPTiQ headset * May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/contact worldwide.Bose.com/contact...
Page 13: Dolby Atmos® Technology
D OL BY AT MO S® T EC HN O LO GY The Bose Smart Ultra Soundbar supports Dolby Atmos® technology. The soundbar uses up-firing and side-firing speakers to deliver high-quality sound from all directions, achieving a superb, immersive, and fully-encompassing surround-sound experience.
Page 14: Soundbar Placement
S OU ND BA R P L AC E M E NT RECOMMENDATIONS • Place the soundbar below and in front of the TV (preferred) or above your TV with the front of the soundbar facing into the room. • For best sound quality, make sure the up-firing speakers on the top of the soundbar and the side-firing speakers on the side of the soundbar aren’t blocked.
Page 15: Wall Mount The Soundbar
S OU ND BA R P L AC E M E NT WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: support.Bose.com/UltraSB support.Bose.com/UltraSB NOTE: Make sure the top of the soundbar is at least 4 in (10 cm) away from the TV.
Page 16: Set Up The Soundbar
• To access Amazon Alexa in network standby, make sure the soundbar has been set up using the Bose app (see page 17) and the microphone is on (see page 38). • You can disable the standby timer using the Bose app. You can access this option from the Settings menu.
Page 17: Bose App Setup
B OS E A P P S ET U P The Bose app lets you set up and control the soundbar from any mobile device, such as a smartphone or tablet. Using the app, you can stream music, add music services, explore internet radio stations, configure Amazon Alexa, enable Chromecast built-in, choose your voice prompt language, manage soundbar settings, define presets, and get new features.
Page 18: Existing Bose App Users
Connect to a different network if your network name or password has changed, or if you want to change or add another network. 1. On the remote, press and hold the Mute button A and Bose app button m until the light bar glows amber.
Page 19: Adaptiq Audio Calibration
ADA PT IQ AU D IO CA L I B RATIO N After you set up the soundbar using the Bose app, the app prompts you to run ADAPTiQ audio calibration for best sound quality. ADAPTiQ audio calibration customizes the sound of the system to the acoustics of your listening area by taking audio measurements at multiple locations in the room.
Page 20: Soundbar Controls
S OU ND BA R C O NTRO LS The soundbar controls are located on the top of the soundbar and on the remote. TIP: You can also control your soundbar using the Bose app. REMOTE FUNCTIONS Use the remote to control the soundbar, select the source, and manage Bluetooth connections.
Page 21: Power On/Off
To toggle between auto-wake and default power settings, press and hold I for 10 seconds until you hear a tone and the light bar pulses white twice. TIP: You can also control auto-wake using the Bose app. You can access this option from the Settings menu.
Page 22: Sources
S OU ND BA R C O NTRO LS Sources On the remote, press the appropriate button (TV O, Bluetooth l, or Bose app m) to select the source. TIPS: • You can also use Bose Voice4Video along with Amazon Alexa to select your Bluetooth source (see page 29).
Page 23: Media Playback And Volume
TIP: You can also press H to unmute audio. TIP: You can also use Bose Voice4Video along with Amazon Alexa to control media playback and volume for certain sources (see page 29). E N G...
Page 24: Voice Assistant Controls
TIP: You can also use your voice to control Amazon Alexa (see page 25). ADJUST THE AUDIO To adjust the bass, treble, center channel, height channel, and surround channels, use the Bose app. You can access these options from the Settings menu. E N G...
Page 25: Amazon Alexa
For more information about what Alexa can do, visit: https://www.amazon.com/usealexa https://www.amazon.com/usealexa To set up Amazon Alexa on the soundbar, use the Bose app. You can access this option from the Settings menu. NOTES: • Alexa is not available in all languages and countries. Alexa features and functionality may vary by location.
Page 26: Use The Soundbar Controls
EXAMPLES OF WHAT TO SAY Play jazz in the “Kitchen.” NOTE: Make sure you say the speaker name you assigned in the Bose app. If multiple speakers Play on a specific speaker have the same name, use the name assigned in the Alexa app or change the name in the Bose app.
Page 27: Calling And Messaging With Amazon Alexa
THINGS TO TRY EXAMPLES OF WHAT TO SAY Drop in on “Kitchen.” NOTE: If the device is a Bose product, make sure you say the speaker name you assigned in the Drop in on a device in your home Bose app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose app.
Page 28: Set Up Do Not Disturb
A MAZO N A L EXA THINGS TO TRY EXAMPLES OF WHAT TO SAY Make a call Call Mom. Answer a call Answer. Decline a call or message Decline. End a call End call. Play a message Play message. Call an emergency contact Call my emergency contact.
Page 29: Control Audio With Bose Voice4Video
NOTE: Voice4Video is only available for TV, cable, and satellite boxes. Set up Voice4Video To set up Voice4Video, use the Bose app. NOTE: Before setting up Voice4Video, you must set up Alexa in the Bose app (see page 25). Use your voice Start with “Alexa, ”...
Page 30: A Mazo N A L Exa
A MAZO N A L EXA THINGS TO TRY EXAMPLES OF WHAT TO SAY Watch a specific network Watch NFL Network. Watch a specific channel number Watch channel 802. Skip to the next channel Next channel. Skip backward to the Previous channel.
Page 31: Works With Google Assistant
Assistant-enabled device. You can access these options from the Settings menu. • Make sure you say the soundbar name you assigned in the Bose app. If multiple soundbars have the same name, use the name assigned in the Google Assistant app or change the name in the Bose app.
Page 32: Stream Audio With Chromecast
Cast button. NOTES: • To use Chromecast built-in, you must have a Wi-Fi connection. • Chromecast built-in is disabled by default. In the Bose app, use the Settings menu to enable Chromecast built-in. • Support for new apps is added periodically.
Page 33: Stream Audio With Airplay
ST REA M AU D IO W I TH A IRP L AY The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers. NOTES: •...
Page 34: Bluetooth® Connections
NOTE: The Bluetooth menu is usually found in the Settings menu. 3. Select your soundbar from the device list. NOTE: Look for the name you entered for your soundbar in the Bose app. If you didn’t name your soundbar, the default name appears.
Page 35: Disconnect A Mobile Device
B LUETO OTH C O NN ECT I ON S DISCONNECT A MOBILE DEVICE Use the Bose app to disconnect your mobile device. TIP: You can also use Bluetooth settings on your mobile device. Disabling Bluetooth disconnects all other devices.
Page 36: Soundbar Status
S OU ND BA R STAT U S The LED light bar located on the front of the soundbar shows the soundbar status. Light bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar.
Page 37: Amazon Alexa Status
S OU ND BA R STAT U S AMAZON ALEXA STATUS Shows the status of Amazon Alexa. LIGHT BAR ACTIVITY SYSTEM STATE Amazon Alexa is idle White light slides to the Amazon Alexa center then glows solid is listening White light slides to Amazon Alexa the sides is thinking...
Page 38: Microphone Off Light
S OU ND BA R STAT U S Microphone off light Microphone off light LIGHT ACTIVITY SYSTEM STATE Solid red The microphone is off MEDIA PLAYBACK AND VOLUME STATUS Shows the soundbar status when controlling media playback and volume. LIGHT BAR ACTIVITY SYSTEM STATE Two center lights glow Pause...
Page 39: Update And Error Status
White light slides from Downloading update right to left White light slides from Updating soundbar left to right Request is temporarily Pulses red 4 times unavailable - try again later Error - contact Bose Solid red customer service E N G...
Page 40: Advanced Features
ADVA NCE D F EATURE S DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Mute button A and Bluetooth button l until the light bar pulses white twice then fades to black. E N G...
Page 41: Connect Bose Products
CONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES USING SIMPLESYNC TECHNOLOGY With Bose SimpleSync technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to the soundbar for a new way to hear your music and movies. Benefits •...
Page 42: Connect Using The Bose App
CO NNECT BO S E P RO D U CTS Connect using the Bose app To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the soundbar, use the Bose app. For more information, visit: support.Bose.com/UltraSBGrouping support.Bose.com/UltraSBGrouping NOTES: • It could take up to 30 seconds to connect.
Page 43: Connect Using The Product Controls
CO NNECT BO S E P RO D U CTS CONNECT USING THE PRODUCT CONTROLS 1. On the remote, press and hold the Bluetooth button l until the light bar pulses blue. 2. Put your speaker or headphones in Bluetooth pairing mode. Depending on your product, this could involve pressing and holding the Bluetooth button or sliding and holding the Power/Bluetooth switch to the right until the status light blinks blue, for example.
Page 44: Reconnect A Bose Soundlink Bluetooth Speaker Or Bose Headphones
CO NNECT BO S E P RO D U CTS RECONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES Use the Bose app to reconnect the soundbar to a previously-connected compatible Bose product. For more information, visit: support.Bose.com/UltraSBGrouping support.Bose.com/UltraSBGrouping NOTE: The soundbar must be within range (30 ft or 9 m) and powered on.
Page 45: Care And Maintenance
CA RE AND M A I NTE N A NC E UPDATE THE SOUNDBAR After you complete the setup process in the Bose app and connect the soundbar to your Wi-Fi network, the soundbar updates automatically. REPLACE THE REMOTE BATTERY NOTE: For more information, see “WARNINGS/CAUTIONS”...
Page 46 CA RE AND M A I NTE N A NC E 2. Insert the new battery flat side up, with the H symbol facing up. NOTE: Use only an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. 3. Reset the cover and turn it right (clockwise) to lock in place. The cover is completely closed when the slot is vertical.
Page 47: Clean The Soundbar
• Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: support.Bose.com/UltraSB support.Bose.com/UltraSB LIMITED WARRANTY The soundbar is covered by a limited warranty.
Page 48: Troubleshooting
• Secure all cables. • Check the state of the soundbar (see page 36). • Download the Bose app, complete the setup process, and wait for any available software updates to download to the soundbar. • Place the soundbar according to the placement guidelines (see page 14).
Page 49 Make sure the soundbar is connected to your TV’s HDMI eARC or ARC port. Check the Bose app Now Playing screen to make sure the audio is streaming in Dolby Atmos. If it’s not streaming in Dolby Atmos, make Audio isn’t playing in...
Page 50 Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds, and plug them firmly into a live AC (mains) outlet. Adjust the Advanced CEC setting in the Bose app. You can access this option from the Settings menu. For more information, visit: support.Bose.com/UltraSB_CEC support.Bose.com/UltraSB_CEC...
Page 51 TV system menu. Your TV may refer to CEC by a different name. Refer to your TV owner’s guide. Adjust the Advanced CEC setting in the Bose app. You can access this option from the Settings menu. For more information, visit: support.Bose.com/UltraSB_CEC...
Page 52 TROU B LE S HO OT ING SYMPTOM SOLUTION Soundbar doesn’t Check the Advanced CEC setting in the Bose app. You can access play audio from the this option from the Settings menu. For more information, visit: correct source or support.Bose.com/UltraSB_CEC...
Page 53 • Make sure the soundbar is connected using the HDMI cable (see page 57). • Make sure you have set up this feature using the Bose app and connected your TV and/or cable or satellite box. • Make sure you have entered your postal code and service provider for your cable/satellite box.
Page 54 Bose SoundLink Make sure Sync with Group is enabled in the Bose app (see page Bluetooth speaker or 17). You can access this option from the Settings menu. Bose headphones Install any available software updates for your speaker or headphones.
Page 55: Restore The Soundbar
The soundbar reboots. When the reset is complete, the light bar glows solid amber. 3. To restore the soundbar’s network and audio settings: a. Launch the Bose app on your mobile device and add the soundbar to your network (see “Add the soundbar to an existing account” on page 18).
Page 56: Appendix: Setup Reference
A P P E ND IX: S ET UP RE F E RE NC E CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: • Option 1 (preferred): HDMI eARC (Enhanced Audio Return Channel) or ARC •...
Page 57: Connect The Soundbar To Your Tv
A P P E ND IX: S ET UP RE F E RE NC E CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1. Insert one end of the HDMI cable into your TV’s HDMI eARC or ARC port. 2.
Page 58: Option 2: Optical
A P P E ND IX: S ET UP RE F E RE NC E Option 2: Optical If your TV doesn’t have an HDMI eARC (or ARC) port, use the optical cable to connect the soundbar to your TV. 1.
Page 59: Roku Tv Ready
Once completed, control the soundbar with your Roku TV remote and access the soundbar settings using the on-screen Roku TV settings menu. NOTES: • The Bose Smart Ultra Soundbar may require a software update to support Roku TV Ready. For more information, contact Bose customer service. Visit: support.Bose.com/UltraSB support.Bose.com/UltraSB...
Page 60: Check For Sound
A P P E ND IX: S ET UP RE F E RE NC E CHECK FOR SOUND 1. Power on your TV using your TV remote. 2. In the audio section of your TV’s menu, turn off your TV speakers. NOTE: Refer to your TV owner’s guide for more information.

This manual is also suitable for:

441451

Bose SMART ULTRA Manual

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Bose SMART ULTRA

Summary of Contents for Bose SMART ULTRA

This manual is also suitable for: