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Please read and keep all safety, security, and use instructions.
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance
This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance
Bose Corporation hereby declares that this product is in compliance with the essential requirements per Radio Equipment Regulations 2017 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance
Important Safety Instructions
WARNINGS/CAUTIONS
This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that may present a risk of electrical shock.
This symbol on the product means there are important operating and maintenance instructions in this guide.
Contains small parts which may be a choking hazard. Not suitable for children under age 3.
This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
This product contains a tempered glass surface. Use caution to avoid impact. In the event of breakage, use care in handling broken glass.
Use at altitude less than 2000 meters only.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Changes or modifications not expressly approved by Bose Corporation could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). O peration is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device complies with FCC and ISED Canada radiation exposure limits set forth for general population.
This equipment should be installed and operated with a minimum distance of 20 cm between radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This device for operation in the band 5150 – 5250 MHz is only for indoor use to reduce the potential for harmful interference to other co-channel mobile satellite systems.
CAN ICES-3(B)/NMB-3(B)
The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation (EU) No. 801/2013.
Required Power State Information | Power Modes | |
Standby* | Networked Standby | |
Power consumption in specified power mode, at 230V/50Hz input Time after which equipment is automatically switched into mode Power consumption in networked standby if all wired network ports are connected and all wireless network ports are activated, at 230V/50Hz input | < 0.5 W < 2.5 hours N/A | all network types < 2.0 W < 20 minutes < 2.0 W |
Network port deactivation/activation procedures. Deactivating all networks will enable standby mode.* * Prior to deactivating networks or entering standby mode, use the microphone on/off button to ensure the microphone is turned on (the red indicator light will be off). | Wi-Fi®: Deactivate by pressing and holding the Bose Music and Skip Forward buttons on the remote simultaneously. Repeat to activate. Bluetooth®: Deactivate by clearing the pairing list by pressing and holding the Bluetooth® button on the remote for 10 seconds. Activate by pairing with a Bluetooth® source. Ethernet: Deactivate by removing the Ethernet cable. Activate by inserting the Ethernet cable. |
For Europe:
Frequency bands of operation 2400 to 2483.5 MHz, 5150 to 5350 MHz, and 5470 to 5725 MHz.
Maximum transmit power less than 20 dBm EIRP.
Frequency band of operation 5725 to 5850 MHz.
Maximum transmit power less than 14 dBm (25mW) EIRP.
Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in all EU Member States listed in the table.
BE | DK | IE | UK(NI) | FR | CY | SK | HU | AT | SE |
BG | DE | PT | EL | HR | LV | LT | MT | PL | |
CZ | EE | FI | ES | IT | RO | LU | NL | SI |
This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to "Management Regulation for Low-power Radio-frequency Devices" without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
Please dispose of used batteries properly, following local regulations. Do not incinerate.
China Restriction of Hazardous Substances Table
Names and Contents of Toxic or Hazardous Substances or Elements | ||||||
Toxic or Hazardous Substances and Elements | ||||||
Part Name | Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent (CR(VI)) | Polybrominated Biphenyl (PBB) | Polybrominated diphenylether (PBDE) |
PCBs | X | O | O | O | O | O |
Metal Parts | X | O | O | O | O | O |
Plastic Parts | O | O | O | O | O | O |
Speakers | X | O | O | O | O | O |
Cables | X | O | O | O | O | O |
This table is prepared in accordance with the provisions of SJ/T 11364. O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572. | ||||||
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572. |
Taiwan Restriction of Hazardous Substances Table
Equipment name: Powered Speaker, Type designation: 425842 | ||||||
Restricted substances and its chemical symbols | ||||||
Unit | Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent chromium (Cr+6) | Polybrominated biphenyls (PBB) | Polybrominated diphenyl ethers (PBDE) |
PCBs | - | ○ | ○ | ○ | ○ | ○ |
Metal Parts | - | ○ | ○ | ○ | ○ | ○ |
Plastic Parts | ○ | ○ | ○ | ○ | ○ | ○ |
Speakers | - | ○ | ○ | ○ | ○ | ○ |
Cables | - | ○ | ○ | ○ | ○ | ○ |
Note 1: "○" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. Note 2: The "−" indicates that the restricted substance corresponds to the exemption. |
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; "0" is 2010 or 2020.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, China (Shanghai) Pilot Free Trade Zone
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676
Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545
UK Importer: Bose Limited, Bose House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom Input Rating: 100 - 240V 50/60Hz, 65W
The CMIIT ID is located on the product label on the back of the soundbar.
Security Information
This product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.
Amazon, Alexa, Amazon Music, and all related logos are trademarks of Amazon, Inc. or its affiliates.
Apple, the Apple logo, Apple Music, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, Digital Surround, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.
Google, Google Play, and the Google Play logo are trademarks of Google LLC.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
This product contains the iHeartRadio service. iHeartRadio is a registered trademark of iHeartMedia, Inc.
This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft.
QuickSet is a registered trademark of Universal Electronics Inc. in the United States and Internationally.
© UEI 2000-2020
Pandora is a trademark or registered trademark of Pandora Media, Inc. used with permission.
This product incorporates Spotify software which is subject to third-party licenses found here: www.spotify.com/connect/third-party-licenses Spotify is a registered trademark of Spotify AB.
Wi-Fi is a registered trademark of Wi-Fi Alliance®.
Acoustimass, ADAPTiQ, Bose, Bose Bass Module, Bose Music, Bose Noise Cancelling Headphones,
Bose Smart Soundbar, Bose Soundbar, Bose Soundbar Universal Remote, Bose Soundbar Wall Bracket, Bose Surround Speakers, QuietComfort, SimpleSync, SoundLink, SoundLink Revolve, Virtually Invisible, and Voice4Video are trademarks of Bose Corporation.
Bose Corporation Headquarters: 1-877-230-5639
©2021 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior written permission.
To view the license disclosures that apply to the third-party software packages included as components of your Bose Smart Soundbar 700 product:
Confirm that the following parts are included:
Bose Smart Soundbar 700
Bose Soundbar Universal Remote
AA Battery (4)
Power cord*
HDMI cable
Optical cable
Cleaning cloth
ADAPTiQ headset
*May ship with multiple power cords. Use the power cord for your region.
NOTE: If any part of the product is damaged or if the glass on the soundbar is broken, do NOT use it. Contact your authorized Bose dealer or Bose customer service.
Visit: worldwide. Bose.com/Support/SB700
For best performance, follow these recommendations when placing the soundbar:
Do NOT place the soundbar on its front, back or top when in use.
You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer.
Visit: worldwide. Bose.com/Support/SB700
Do NOT use any other hardware to mount the soundbar.
The soundbar powers on and the light bar glows solid amber.
The soundbar transitions to network standby when audio has stopped and you have not pressed any buttons for 20 minutes. To wake the soundbar from network standby:
NOTES:
The Bose Music app lets you set up and control the soundbar from your mobile d evice, such as a s martphone or tablet.
Using the app, you can stream music, set and change presets, add music services, explore internet radio stations, configure Amazon Alexa or your Google Assistant, and manage soundbar settings.
NOTE: If you have already created a Bose account in the Bose Music app for another Bose product, see "Existing Bose Music App Users".
In the Bose Music app, go to the My Products screen and add your Bose Smart Soundbar 700.
Connect to a different network if your network name or password has changed, or if you want to change or add another network.
NOTE: If the app doesn't prompt you for setup, go to the My Products screen and add your soundbar.
After you set up the soundbar using the Bose Music app, the app prompts you to run ADAPTiQ audio calibration for best acoustic performance. ADAPTiQ audio calibration customizes the sound of the system to the acoustics of your listening area by taking five audio measurements. To run an audio calibration, you need 10 minutes when the room is quiet.
During ADAPTiQ audio calibration, a microphone on the top of the ADAPTiQ headset (provided with the soundbar) measures the sound characteristics of your room to determine optimal sound quality.
If you later connect an optional bass module or surround speakers, move the soundbar or move any furniture, run ADAPTiQ audio calibration again to ensure optimal sound quality.
To run ADAPTiQ audio calibration, use the Bose Music app. You can access this option from the Settings menu.
The soundbar controls are located on the top of the soundbar and on the remote.
NOTE: You can also control your soundbar using the Bose Music app.
You can use the Action button and Microphone off button to control Amazon Alexa or your Google Assistant.
Use the remote to control the soundbar, sources connected to the soundbar, Bluetooth connections, and presets.
NOTE: You program your remote using the Bose Music app.
To power the soundbar on/off, press the Power button on the remote.
When powered on, the remote buttons glow according to the last active source. Power button
NOTES:
TIP: You can also use Voice4Video™ to power the soundbar on/off.
The remote has four programmable source buttons (, , , and ). You can program these buttons to control your TV, cable/satellite box, game system, DVD or Blu-ray Disc™ player or other source. You can switch between sources by selecting different inputs on your TV using the remote.
NOTES:
TIP: You can also use Voice4Video™ to select your source.
The soundbar includes six presets that you can set to play audio from your favorite music services. Once set, you can access your music, at any time, with a simple touch of a button on the remote or using the Bose Music app.
For more information about presets, see "Preset Personalization".
FUNCTION | WHAT TO DO |
Play/Pause | Press . When audio is paused, the sides of the light bar glow solid white until audio resumes. |
Skip backward | Press . |
Skip forward | Press . |
Previous channel, chapter, or track | Press . |
Volume up | Press +. NOTE: To quickly increase the volume, press and hold +. |
Volume down | Press -. NOTE: To quickly decrease the volume, press and hold -. |
Mute/Unmute | Press . When audio is muted, the left side of the light bar glows solid white until audio resumes. NOTE: You can also press + to resume audio. |
Channel up | Press . |
Channel down | Press . |
TIP: You can also use Voice4Video™ to control media playback and volume for certain sources.
The red, green, yellow and blue buttons on the remote correspond with the color-coded function buttons on your cable/satellite box. Refer to your cable/satellite box owner's guide.
To adjust the bass, use the Bose Music app. You can access this option from the Settings menu.
You can program a third-party remote, such as your cable/satellite box remote, to control the soundbar. Refer to your third-party remote owner's guide or website for instructions.
Once programmed, the third-party remote controls basic soundbar functions such as power on/off and volume.
NOTE: Not all third-party remotes are compatible with the soundbar. The remote must support IR (infrared) signals in order to control the soundbar.
You can program your soundbar to quickly and easily access Amazon Alexa or yourGoogle Assistant.
NOTE: Amazon Alexa and the Google Assistant aren't available in certain languages and countries.
OPTIONS | HOW TO USE |
Amazon Alexa | Use your voice and/or the Action button . |
Your Google Assistant | Use voice and/or the Action button . |
NOTE: You can't set the soundbar to access Amazon Alexa and the Google Assistant at the same time.
Before you begin, make sure your mobile device and the soundbar are connected to the same Wi-Fi network.
To set up your voice assistant, use the Bose Music app. You can access this option from the Settings menu.
NOTE: When setting up your voice assistant, make sure you use the same audio service account that you used in the Bose Music app.
Alexa is the intelligent cloud-based voice service that you can talk to on your soundbar. All you have to do is ask Alexa to play music, hear the news, set a timer, control your smart home, and more. Alexa is also designed to protect your privacy – you can view and delete your voice requests at any time in the Alexa app.
For more information about what Alexa can do, visit: https://www.amazon.com/usealexa
NOTE: Alexa isn't available in certain languages and countries.
Start with "Alexa," then say:
THINGS TO TRY | EXAMPLES OF WHAT TO SAY |
Talk to Alexa | Help me get started. |
Play audio | Play rock music. NOTE: Amazon Music is set as the default music service. To change the default music service, use the Alexa app. |
Pause audio | Pause. |
Control volume | Volume up. |
Skip to the next song | Skip. |
Play from a specific audio service | Play NPR on Tunein. NOTE: Amazon Alexa doesn't support all audio services. |
Play on a specific speaker | Play jazz in the "Kitchen." NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app. |
Set a timer | Set a timer for five minutes. |
Discover more skills | What are your popular skills? |
Stop Alexa | Stop. |
The Action button and Microphone off button are used to control Alexa. They are located on the top of the soundbar.
THINGS TO TRY | WHAT TO DO |
Talk to Alexa | Tap then say your request. For a list of things to try, visit: |
Stop alarms and timers | Tap . |
Stop Alexa | Tap . |
Turn the microphone on/off | Tap . NOTE: When the microphone is off, the Microphone off indicator glows solid red, and you can't access Alexa. |
Bose Voice4Video™ technology expands your Amazon Alexa voice capabilities like no other soundbar can. In addition to controlling your smart soundbar, you can control your TV and cable or satellite box with just your voice. With one simple ask of Alexa, you can turn on your TV and smart soundbar, tune to a station by network name or channel number, and start watching your favorite shows instantly. Say goodbye to missing remotes and remote tutorials, because Bose Voice4Video™ will make everyone feel like experts — even the babysitter or your tech-troubled in-laws.
To set up Voice4Video™, use the Bose Music app.
NOTE: Before setting up Voice4Video™, you must set up Alexa in the Bose Music app.
Use your voice
Start with "Alexa," then say:
THINGS TO TRY | EXAMPLES OF WHAT TO SAY |
Power on TV | Turn on TV. |
Power off TV | Turn off TV. |
Play video | Play. |
Pause video | Pause. |
Resume video | Resume. |
Skip video forward | Next. |
Skip video backward | Previous. |
Switch input to Bluetooth audio | Switch to Bluetooth. |
Watch a specific network* | Watch NFL Network. |
Watch a specific channel number* | Watch channel 802. |
Skip to the next channel* | Next channel. |
Skip backward to the previous channel* | Previous channel. |
*Only available for cable or satellite boxes.
Get hands-free help from your Bose Smart Soundbar 700, which now works with your Google Assistant so you can pause and play your favorite media using just your voice.
For more information on what your Google Assistant can do, visit: https://support.google.com/assistant
NOTES:
Start with "Hey Google," then say:
THINGS TO TRY | EXAMPLES OF WHAT TO SAY |
Access Google's smarts | How do you say friend in Spanish? |
Have family fun | What noise does an elephant make? |
Set a reminder | Remind me to call mom on Thursday. |
Check your calendar | How does my day look? |
Control your smart home | Turn off the lights. |
You can use the Action button and Microphone off button to control your Google Assistant. They are located on the top of the soundbar.
THINGS TO TRY | WHAT TO DO |
Talk to your Google Assistant | Tap b then say your request. For a list of things to try, visit: |
Stop alarms and timers | Tap . |
Stop your Google Assistant | Tap . |
Turn the microphone on/off | Tap . NOTE: When the microphone is off, the Microphone off indicator glows solid red, and you can't access your Google Assistant. |
You can ask your Google Assistant to play music from your default audio service or from a specific audio service. Start with "Hey Google," then say:
THINGS TO TRY | EXAMPLES OF WHAT TO SAY |
Play music | Play jazz. NOTE: The Google Assistant uses your default audio service. To change the default audio service, use the Google Assistant app. |
Control your speaker | Turn it up. |
Play from a specific audio service | Play NPR on TuneIn. NOTE: The Google Assistant doesn't support all audio services. |
Play on a specific speaker | Play hip-hop in the kitchen. NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Google Assistant app or change the name in the Bose Music app. |
During initial setup for your Google Assistant, the Google Assistant app prompts you to select a default audio service. When using your Google Assistant with Bose products, only Pandora and Spotify are supported default services. Although other audio services are listed as available during setup, they are not supported.
For the best experience, choose Pandora or Spotify as your default audio service. If you choose an unsupported audio service, you hear an error message when requesting to play music.
You can control presets using the Bose Music app or the remote.
NOTE: You can't set presets in Bluetooth mode.
Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the soundbar.
Use the Bose Music app to disconnect your mobile device.
TIP: You can also use Bluetooth settings on your mobile device. Disabling the Bluetooth feature disconnects all other devices.
On the remote, press the Bluetooth button .
The soundbar tries to connect with the most recently connected device.
NOTES:
You can store up to eight devices in the soundbar device list, and the soundbar can b e actively connected to two devices at a time.
NOTE: You can play audio from only one device at a time.
NOTE: Make sure the Bluetooth feature is enabled on your mobile device.
The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers.
NOTES:
The LED light bar located on the front of the soundbar shows the soundbar status.
NOTE: The light bar displays one status at a time of the selected source.
Shows the Wi-Fi connection status of the soundbar.
LIGHT BAR ACTIVITY | SYSTEM STATE | |
Pulsing white | Connecting to Wi-Fi | |
Solid white then fades to black | Connected to Wi-Fi |
Shows the Bluetooth connection status of mobile devices.
LIGHT BAR ACTIVITY | SYSTEM STATE | |
Pulsing blue | Ready to connect to mobile device | |
Pulsing white | Connecting to mobile device | |
Solid white then fades to black | Connected to mobile device | |
White light pulses twice then fades to black | Clearing device list |
Shows the status of your voice assistant.
LIGHT BAR ACTIVITY | SYSTEM STATE | |
Off | Voice assistant is idle | |
White light slides to the center then glows solid | Voice assistant is listening | |
White light slides to the sides | Voice assistant is thinking | |
Pulsing white (full) | Voice assistant is speaking | |
Pulsing yellow | Notification from voice assistant |
INDICATOR ACTIVITY | SYSTEM STATE |
Solid red | The microphone is off |
Shows the soundbar status when controlling media playback and volume.
LIGHT BAR ACTIVITY | SYSTEM STATE | |
Two center lights glow solid white | Play/Pause | |
Right end of the light bar pulses white | Volume up | |
Left end of the light bar pulses white | Volume down | |
Left end of the light bar glows solid white | Mute |
Shows the status of software updates and error alerts.
LIGHT BAR ACTIVITY | SYSTEM STATE | |
Solid amber | Wi-Fi setup in progress | |
White light slides from right to left | Downloading update | |
White light slides from left to right | Updating soundbar | |
Pulses amber four times | Source error - refer to the Bose Music app | |
Pulses red four times | Request is temporarily unavailable - try again later | |
Solid red | Soundbar error - contact Bose customer service |
The soundbar updates automatically when connected to the Bose Music app and to your Wi-Fi network.
On the remote, press and hold the Bose Music button and Skip forward button until the light bar pulses white twice then fades to black.
You can connect any of these accessories to your soundbar. For more information, refer to your accessory owner's guide.
With Bose SimpleSync™ technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to the soundbar for a new way to hear your music and movies.
NOTE: SimpleSync™ technology has a Bluetooth range of 30 ft (9 m). Walls and construction materials can affect reception.
You can connect most Bose SoundLink Bluetooth speakers and select Bose headphones to the soundbar.
Popular compatible products include:
New products are added periodically. For a complete list and more information, visit: worldwide. Bose.com/Support/Groups
To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the soundbar, use the Bose Music app. For more information, visit: worldwide. Bose.com/Support/Groups
NOTES:
Power on your Bose SoundLink Bluetooth speaker or Bose headphones.
Your speaker or headphones try to connect to the most recently-connected Bluetooth device, including the soundbar.
NOTES:
Clean the exterior of the soundbar with the provided cleaning cloth or another soft dry cloth.
Replacement parts and accessories can be ordered through Bose customer service.
Visit: worldwide. Bose.com/Support/SB700
The soundbar is covered by a limited warranty. Visit our website at global. Bose.com/warranty for details of the limited warranty.
To register your product, visit global. Bose.com/register for instructions.
Failure to register will not affect your limited warranty rights.
If you experience problems with the soundbar:
If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service.
Visit: worldwide. Bose.com/contact
SYMPTOM | SOLUTION |
No HDMI eARC (ARC) or optical connector on your TV | Connect to your TV using an audio converter and separate audio cable, such as a coaxial, 3.5 mm or analog audio cable (not provided). The type of converter and cable you need depends on the audio output connectors available on your TV. |
Soundbar doesn't power on | Plug the power cord into a different AC (mains) outlet. Use the remote to power on the soundbar. Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds and firmly plug them into the AC (mains) outlet. |
Remote is inconsistent or doesn't work | Match the H and z symbols on the batteries with the + and - markings inside the compartment. If the cable/satellite function buttons on the remote are pulsing, the batteries are low. Replace the batteries. Make sure the remote is within operating range 20 ft. (6 m) of the soundbar. Make sure there are no obstructions between the remote and the soundbar. Make sure you are in the correct source by pressing the volume button on the remote to see if the correct source button flashes. On the soundbar, tap and hold the Action button for 5 seconds to pair the remote with the soundbar. Insert the batteries into the remote. The remote turns on and the source buttons glow. NOTE: This solution applies only if a voice assistant hasn't been set up, there isn't an Ethernet connection, or there isn't any other network connection. |
Intermittent or no audio | If the left side of the light bar is glowing solid white, the soundbar is muted. Press the Mute/Unmute button to unmute the soundbar. Make sure your mobile device is not muted. Increase the volume on the soundbar or your mobile device. Switch to a different source. Play audio from a different application or music service. If the audio is from a Wi-Fi source, reset the router. Restart your mobile device. Make sure you're using a compatible Bluetooth mobile device. NOTE: You can't connect Bluetooth headphones to the soundbar. Make sure that the soundbar's HDMI cable is inserted into a connector on your TV labeled eARC or ARC (Audio Return Channel), not a standard HDMI connector. If your TV does not have an HDMI eARC or ARC connector, connect the soundbar using the optical cable. If the soundbar is connected to your TV's HDMI eARC or ARC connector, make sure that Consumer Electronics Control (CEC) is enabled in your TV system menu. Your TV may refer to CEC by a different name. Refer to your TV owner's guide. Disconnect the soundbar's HDMI cable from your TV's HDMI eARC or ARC connector and reconnect it. Insert the optical cable into a connector on your TV labeled Output or OUT, not Input or IN. Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds and firmly plug them into the AC (mains) outlet. |
Soundbar doesn't connect to bass module or surround speakers | Refer to your bass module or surround speakers owner's guide for troubleshooting. Make sure our bass module or surround speakers are compatible with the soundbar. Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds and firmly plug them into the AC (mains) outlet. |
No audio from bass module or surround speakers | Make sure your bass module or surround speakers are compatible with the soundbar. Make sure the software is current in the Bose Music app. Adjust the bass level using the Bose Music app. Switch to a different source. |
Sound is coming from TV speaker | Make sure that the soundbar's HDMI cable is inserted into a connector on your TV labeled eARC or ARC (Audio Return Channel). If your TV does not have an HDMI eARC or ARC connector, connect to the soundbar using the optical cable. Turn off your TV speakers. Refer to your TV owner's guide. If the soundbar is connected to your TV's HDMI eARC or ARC connector, make sure that Consumer Electronics Control (CEC) is enabled in your TV system menu. Your TV may refer to CEC by a different name. Refer to your TV owner's guide. Disconnect the soundbar's HDMI cable from your TV's HDMI eARC or ARC connector and reconnect it. Decrease your TV volume to its lowest setting. Connect to the soundbar using both the HDMI cable and optical cable. |
Poor or distorted audio | Test different sources if available. Make sure that your TV can output surround sound audio. Refer to your TV owner's guide. If the audio is being played from another device, reduce the volume of that device. Adjust the bass level using the Bose Music app. Power off your TV speakers. Refer to your TV owner's guide. Run ADAPTiQ audio calibration. |
Soundbar doesn't play audio from the correct source or selects the incorrect source after a delay | Set CEC to Alternate using the Bose Music app. Disable CEC on your source (refer to the source owner's guide for more information). Connect to the soundbar using both the HDMI cable and the optical cable. |
Soundbar and source do not power on/off simultaneously | On the remote, press the source button for the source that is out of sync. Press the Power button to power on/off the source. |
Soundbar doesn't connect to Wi-Fi network | In the Bose Music app, select correct network name, and enter the network password (case-sensitive). Make sure the soundbar and your mobile device are connected to the same Wi-Fi network. Enable Wi-Fi on the mobile device you are using for setup. Close other open applications on your mobile device. Restart your mobile device and router. If your router supports both 2.4GHz and 5GHz bands, make sure both your mobile device and the soundbar are connecting to the same band. NOTE: Give each band a unique name to make sure you're connecting to the correct band. Reset the router. Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds and firmly plug them into the AC (mains) outlet. Uninstall the Bose Music app on your mobile device, reinstall the app and restart setup. Connect to the network using an Ethernet cable. |
Soundbar doesn't connect to Bluetooth device | On your mobile device, turn the Bluetooth feature off and then on. Delete the soundbar from the Bluetooth list. Connect again. Connect a different mobile device. Make sure you're using a compatible Bluetooth mobile device. NOTE: You can't connect Bluetooth headphones to the soundbar. Remove the soundbar from your mobile device Bluetooth pairing list and connect again. Clear the soundbar device list (see "Clear the soundbar device list") and connect again. |
Soundbar doesn't stream audio using AirPlay | Make sure your soundbar is powered on and in range. Make sure your Apple device and your soundbar are connected to the same Wi-Fi network. Update your Apple device. Make sure the soundbar is up-to-date. If you can't find the AirPlay icon in the music app you are streaming from, stream audio from the Control Center. For additional support, visit: https://www.apple.com/airplay |
Bose Music app doesn't work on mobile device | Make sure your mobile device is compatible with the Bose Music app and meets minimum system requirements. For more information, refer to the app store on your mobile device. Uninstall the Bose Music app on your mobile device then reinstall the app. |
Soundbar isn't visible to add to a nother Bose account | Make sure sharing is enabled on your soundbar using the Bose Music app. Make sure the soundbar and your mobile device are connected to the same Wi-Fi network. |
Alexa doesn't respond | Make sure Alexa has been set up using the Bose Music app. NOTE: The soundbar must be set up and connected to your Wi-Fi network using the Bose Music app. Make sure you're in a country where Amazon Alexa is available. Make sure the Microphone off indicator is not glowing red. Connect your mobile device to Wi-Fi. Make sure you are using the most up-to-date version of the Amazon Alexa app. Make sure your mobile device is compatible. Make sure the wake word is enabled. Remove Alexa from the soundbar using the Bose Music app. Add Alexa again. Make sure you say the name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app. If using Voice4Video™:
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Your Google Assistant doesn't respond | Make sure your Google Assistant has been set up using the Bose Music app. Connect your mobile device to Wi-Fi. Make sure you're in a country where the Google Assistant is available. Make sure you are using the most up-to-date version of the Google Assistant app. Make sure your mobile device is compatible. Remove your Google Assistant from the soundbar using the Bose Music app. Then, add your Google Assistant again. Choose Pandora or Spotify as your default audio service. Make sure you use the same audio service account on the Bose Music app and Google Assistant app. Your Google Assistant may not support your request. New features are added periodically. For additional support, visit: https://support.google.com/assistant |
Change your Google Assistant personal result settings | To turn off personal results or change the account for personal results, use the Settings menu in the Google Assistant app. |
Preset doesn't respond | Make sure the preset has been set. |
Soundbar doesn't connect to a Bose SoundLink Bluetooth speaker or Bose headphones | Make sure that your speaker or headphones are powered on, within 30 ft (9 m) of the soundbar, and ready to connect to another device. For more information, refer to your product owner's guide. |
Soundbar doesn't reconnect to a previously-connected Bose SoundLink Bluetooth speaker | On your speaker, use the product controls to cycle through the product device list until you hear the name for your soundbar. For product-specific instructions, refer to your speaker owner's guide. |
Soundbar doesn't reconnect to previously-connected Bose headphones | Connect using the Bose Music app. You can access this option from the Settings menu. |
Delayed audio from a connected Bose SoundLink Bluetooth speaker or Bose headphones | Not all speakers or headphones can play audio in perfect sync when connected to the soundbar. To check if your product is compatible, visit: worldwide. Bose.com/Support/Groups Install any available software updates for your speaker or headphones. To check for updates, open the appropriate Bose app for your product on your mobile device or visit btu. Bose.com on your computer. |
Factory reset clears all source, volume, network and ADAPTiQ audio calibration settings from the soundbar and returns it to original factory settings.
Connect the soundbar to your TV using one of the following connection options:
Option 1 (preferred): HDMI eARC or ARC (Audio Return Channel)
Option 2: Optical
NOTE: The preferred option is to connect the soundbar to your TV's HMDI eARC or ARC connector using the HDMI cable.
After choosing an audio cable, connect the soundbar to your TV.
Option 1 (preferred): HDMI eARC or ARC
Option 2: Optical
If your TV doesn't have an HDMI eARC or ARC connector, use the optical cable to connect the soundbar to your TV.
NOTE: To avoid hearing distorted audio, turn off your TV speakers. Refer to your TV owner's guide for more information.
NOTE: If you don't hear sound coming from the soundbar or hear sound coming from your TV speakers.
©2021 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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