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IM P ORTA NT SAF ETY IN STRU CTI O NS Please read and keep all safety and use instructions. Important Safety Instructions Read these instructions. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Only use attachments/accessories specified by the manufacturer.
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Refer to the owner’s guide that came with your TV or monitor and install in accordance with the manufacturer’s instructions. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
The serial and model numbers are located on the back of the soundbar. Serial number: ___________________________________________________________________________ Model number: 441451 Please keep your receipt. Now is a good time to register your Bose product. You can easily do this by going to worldwide.Bose.com/ProductRegistration worldwide.Bose.com/ProductRegistration...
Connect the soundbar to power ..........................13 Network standby ................................13 BOSE APP SETUP Download the Bose app ............................. 14 EXISTING BOSE APP USERS Add the soundbar to an existing account......................15 Connect to a different Wi-Fi® network ........................ 15 ADAPTIQ AUDIO CALIBRATION Run ADAPTiQ audio calibration ..........................
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C ON TE N TS SOUNDBAR CONTROLS Remote functions ................................. 17 Power on/off ................................. 18 Auto-wake (optical connection only) ......................18 Sources ................................... 19 Media playback and volume .......................... 20 AI Dialogue Mode ............................... 21 Soundbar control functions ............................22 Adjust the audio................................
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Compatible products ............................32 Connect using the Bose app ......................... 33 Connect using the product controls ......................34 Reconnect a Bose SoundLink Bluetooth speaker or Bose headphones ..........34 Access Personal Surround with Bose Ultra Open Earbuds ................. 35 Benefits .................................. 35 Disable Personal Surround ..........................
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C ON TE N TS TROUBLESHOOTING Try these solutions first ............................... 39 Other solutions................................39 Restore the soundbar ..............................46 APPENDIX: SETUP REFERENCE Connection options ..............................47 Connect the soundbar to your TV .......................... 48 Option 1 (preferred): HDMI eARC or ARC ....................48 Option 2: Optical..............................
* May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, don’t use it. Visit: support.Bose.com/UltraSBC support.Bose.com/UltraSBC for troubleshooting articles, videos, and product repair or replacement. E N G...
D OL BY AT MO S® T EC HN O LO GY The Bose Ultra Soundbar supports Dolby Atmos® technology. The soundbar uses up-firing and side-firing speakers to deliver high-quality sound from all directions, achieving a superb, immersive, and fully-encompassing surround-sound experience.
S OU ND BA R P L AC E M E NT RECOMMENDATIONS • Place the soundbar below and in front of the TV (preferred) or above your TV with the front of the soundbar facing into the room. • For best sound quality, make sure the up-firing speakers on the top of the soundbar and the side-firing speakers on the side of the soundbar aren’t blocked.
S OU ND BA R P L AC E M E NT WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: support.Bose.com/UltraSBC support.Bose.com/UltraSBC NOTE: Make sure the top of the soundbar is at least 4 in (10 cm) away from the TV.
Play/Pause button F (see page 17). • Play or resume audio using your mobile device or using the Bose app. NOTE: You can disable the standby timer using the Bose app. You can access this option from the Settings menu.
B OS E A P P S ET U P The Bose app lets you set up and control the soundbar from any mobile device, such as a smartphone or tablet. Using the app, you can stream music, add music services, explore internet radio stations, manage soundbar settings, define presets, and get new features.
EXIST ING BO S E A P P U S E RS ADD THE SOUNDBAR TO AN EXISTING ACCOUNT To add your Bose Ultra Soundbar, open the Bose app and add your soundbar. CONNECT TO A DIFFERENT WI-FI NETWORK Connect to a different network if your network name or password has changed, or if you want to change or add another network.
ADA PT IQ AU D IO CA L I B RATIO N After you set up the soundbar using the Bose app, the app prompts you to run ADAPTiQ audio calibration for best sound quality. ADAPTiQ audio calibration customizes the sound of the system to the acoustics of your listening area by taking audio measurements at multiple locations in the room.
S OU ND BA R C O NTRO LS The soundbar controls are located on the top of the soundbar and on the remote. TIP: You can also control your soundbar using the Bose app. REMOTE FUNCTIONS Use the remote to control the soundbar, select the source, and manage Bluetooth connections.
To toggle between auto-wake and default power settings, press and hold I for 5 – 10 seconds until you hear a tone and the light bar pulses white twice. TIP: You can also control auto-wake using the Bose app. You can access this option from the Settings menu.
S OU ND BA R C O NTRO LS Sources On the remote, press the appropriate button (TV O or Bluetooth l). TIP: You can also use the Bose app to select a source. E N G...
S OU ND BA R C O NTRO LS Media playback and volume FUNCTION WHAT TO DO Press F . NOTES: Play/Pause • When audio is paused, two lights in the center of the light bar glow solid white until audio resumes. •...
S OU ND BA R C O NTRO LS AI Dialogue Mode AI Dialogue Mode improves the clarity of dialogue and vocals in movies, TV programs, and podcasts by automatically adjusting the audio balance of the system when dialogue is detected. On the remote, press the AI Dialogue Mode Button 5 to switch between AI Dialogue Mode and your default audio settings.
Press b. Skip forward Double-press b. Skip back Triple-press b. ADJUST THE AUDIO To adjust the bass, treble, center channel, height channel, and surround channels, use the Bose app. You can access these options from the Settings menu. E N G...
ST REA M AU D IO W I TH A IRP L AY The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers. NOTES: •...
NOTE: The Bluetooth menu is usually found in the Settings menu. 3. Select your soundbar from the device list. NOTE: Look for the name you entered for your soundbar in the Bose app. If you didn’t name your soundbar, the default name appears.
B LUETO OTH C O NN ECT I ON S DISCONNECT A MOBILE DEVICE Use the Bose app to disconnect your mobile device. TIP: You can also use Bluetooth settings on your mobile device. Disabling Bluetooth disconnects all other devices.
S OU ND BA R STAT U S The LED light bar located on the front of the soundbar shows the soundbar status. Light bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar.
White light slides from Updating soundbar left to right Source error - refer to Pulses amber 4 times the Bose Music app Request is temporarily Pulses red 4 times unavailable - try again later Error - contact Bose...
ADVA NCE D F EATURE S DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Mute button A and Bluetooth button l until the light bar pulses white twice then fades to black. E N G...
• Bose Surround Speakers: Bose.com/SS Bose.com/SS NOTES: • The preferred option is to connect your accessory using the Bose app. • You can connect up to two bass modules. To connect, both must be the same model and connected wirelessly.
CO NNECT B O S E P RO D UCTS Connect using the remote 1. Connect your accessory to power. For more information, refer to your accessory owner’s guide. 2. On the remote, press and hold the Bluetooth button l and Volume down z button for 3 seconds until the light bar pulses white.
If you don’t have a 3.5 mm audio cable (commonly used for headphones and mobile devices), visit support.bose.com/UltraSBC support.bose.com/UltraSBC to purchase a 15 ft (4.5 m) cable. You can also purchase this part at your local electronics store. 1. Connect one end of a 3.5 mm audio cable to the x connector on the bass module.
CONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES USING SIMPLESYNC TECHNOLOGY With Bose SimpleSync technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to the soundbar for a new way to hear your music and movies. Benefits •...
CO NNECT B O S E P RO D UCTS Connect using the Bose app To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the soundbar, use the Bose app. For more information, visit: support.Bose.com/UltraSBCGrouping support.Bose.com/UltraSBCGrouping NOTES: • It could take up to 30 seconds to connect.
• You can connect only one product at a time to the soundbar. RECONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES Use the Bose app to reconnect the soundbar to a previously-connected compatible Bose product. For more information, visit: support.Bose.com/UltraSBCGrouping support.Bose.com/UltraSBCGrouping...
Adjust Personal Surround audio settings To adjust the earbud volume, center channel level, or height and surround channel level relative to the soundbar, use the Bose app. To access these options, on the main screen, tap on the volume slider for the group.
CA RE AND M A I NTE N A NC E UPDATE THE SOUNDBAR After you complete the setup process in the Bose app and connect the soundbar to your Wi-Fi network, the soundbar updates automatically. REPLACE THE REMOTE BATTERY Do not ingest battery, chemical burn hazard.
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CA RE AND M A I NTE N A NC E 2. Insert the new battery flat side up, with the H symbol facing up. NOTE: Use only an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. 3. Reset the cover and turn it right (clockwise) to lock in place. The cover is completely closed when the slot is vertical.
• Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: support.Bose.com/UltraSBC support.Bose.com/UltraSBC LIMITED WARRANTY The soundbar is covered by a limited warranty.
• Secure all cables. • Check the state of the soundbar (see page 26). • Download the Bose app, complete the setup process, and wait for any available software updates to download to the soundbar. • Place the soundbar according to the placement guidelines (see page 11).
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Make sure there are no obstructions between the remote and the soundbar. Make sure your mobile device is compatible with the Bose app and meets minimum system requirements. For more information, refer to Bose app doesn’t the app store on your mobile device.
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Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds, and plug them firmly into a live AC (mains) outlet. Adjust the Advanced CEC setting in the Bose app. You can access this option from the Settings menu. For more information, visit: support.Bose.com/UltraSBC_CEC support.Bose.com/UltraSBC_CEC...
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Make sure the software is current in the Bose app. bass module or surround speakers Adjust the bass level using the Bose app (see page 22). Switch to a different source (see page 19). Turn off your TV speakers. Refer to your TV owner’s guide.
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Disable CEC on your source. Refer to the source owner’s guide. source after a delay In the Bose app, select the correct network name, and enter the network password (case-sensitive). Make sure the soundbar and your mobile device are connected to the same Wi-Fi network.
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Bose SoundLink Bluetooth speaker or Make sure Sync with Group is enabled in the Bose app (see page Bose headphones 14). You can access this option from the Settings menu. Install any available software updates for your speaker or headphones.
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Personal Surround is connected Bose enabled. To access your shortcuts, disable Personal Surround using Ultra Open Earbuds the Bose app. You can access this option from the main screen. E N G...
The soundbar reboots. When the reset is complete, the light bar glows solid amber. 3. To restore the soundbar’s network and audio settings: a. Launch the Bose app on your mobile device and add the soundbar to your network (see “Add the soundbar to an existing account” on page 15).
A P P E ND IX: S ET UP RE F E RE NC E CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: • Option 1 (preferred): HDMI eARC (Enhanced Audio Return Channel) or ARC •...
AP P E ND IX: S ETU P RE F E RE NC E CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1. Insert one end of the HDMI cable into your TV’s HDMI eARC or ARC port. 2.
A P P E ND IX: S ET UP RE F E RE NC E Option 2: Optical If your TV doesn’t have an HDMI eARC (or ARC) port, use the optical cable to connect the soundbar to your TV. 1.
AP P E ND IX: S ETU P RE F E RE NC E CHECK FOR SOUND 1. Power on your TV using your TV remote. 2. In the audio section of your TV’s menu, turn off your TV speakers. NOTE: Refer to your TV owner’s guide for more information.
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