Viewing The Log File; Common Problems And Solutions - F-SECURE ANTI-VIRUS FOR MICROSOFT EXCHANGE 7.10 Administrator's Manual

E.3

Viewing the Log File

Quarantine Logs
E.4

Common Problems and Solutions

F-Secure Anti-Virus for Microsoft Exchange uses the log file Logfile.log
that is maintained by F-Secure Management Agent and contains all alerts
generated by F-Secure components installed on the host. Logfile.log can
be found on all hosts running F-Secure Management Agent. You can view
the Logfile.log with any text editor, for example Windows Notepad. Open
the logfile.log from F-Secure Settings and Statistics / F-Secure
Management Agent properties / Show log file, or from the Home page of
F-Secure Anti-Virus for Microsoft Exchange Web Console by clicking
Show F-Secure Log.
F-Secure Management Agent uses Logfile.log (in F-Secure / Common
directory) for logging of all the alerts on the host.
Logfile.log contains all the alerts generated by the host, regardless of the
severity. Logfile.log file size can be configured in F-Secure Management
Agent / Settings / Alerting / Alert Agents / Logfile / Maximum File Size.
Quarantine logs are not stored in Logfile.log. By default, quarantine logs
are stored in the quarantine log directory. You can view quarantine logs
with any text editor.
To specify the path to the directory where Quarantine logfiles are placed,
change the Quarantine > Quarantine Log Directory setting in F-Secure
Policy Manager or Quarantine > Options > Logging > Quarantine log
directory setting in F-Secure Anti-Virus for Microsoft Exchange Web
Console. For more information, see "Quarantine", 71 and "Logging", 205.
If you think that you have some problem with F-Secure Anti-Virus for
Microsoft Exchange, check that both F-Secure Anti-Virus for Microsoft
Exchange and F-Secure Content Scanner Server are up and running.
CHAPTER E 299
Troubleshooting