Reprocessing The Quarantined Content - F-SECURE ANTI-VIRUS FOR MICROSOFT EXCHANGE 7.10 Administrator's Manual

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7.6

Reprocessing the Quarantined Content

When quarantined content is reprocessed, it is scanned again, and if it is
found clean, it is sent to the intended recipients.
if you reprocess a quarantined spam e-mail, the reprocessed
content may receive a lower spam score than it did originally and it
may reach the recipient.
For example, if some content was placed in the quarantine because of an
error situation, you can use the time period when the error occurred as
search criteria, and then reprocess the content. This is done as follows:
1. Select the F-Secure Anti-Virus for Microsoft Exchange tab and the
Quarantine page.
2.
Select the start and end dates and times of the quarantining period
from the Start time: and End Time: drop-down menus.
3.
If you want to specify how the search results are sorted, select the
sorting criteria and order from the Sort results by: and order:
drop-down menus.
4.
Select the number of items to be displayed on a results page from the
Display: drop-down menu.
5.
Click the Query button.
6.
When the query is finished, the query results page is displayed. Click
the Reprocess All button to reprocess the displayed quarantined
content.
7.
The progress of the reprocessing operation is displayed in the
F-Secure Anti-Virus for Microsoft Exchange Web Console.
The e-mails that have been reprocessed and found clean are
delivered to the intended recipients. They are also
automatically deleted from the quarantine.
E-mails that have been reprocessed and found infected,
suspicious or broken return to the quarantine.