Related Manuals for Sungrow S2000S-SA
Summary of Contents for Sungrow S2000S-SA
- Page 1 User Manual Single-Phase Microinverter S2000S-SA S2000S- SASingle-Phase MicroinverterUser ManualS2000S-SA-UEN-Ver11- 202504 S2000S-SA-UEN-Ver11-202504...
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Page 3: All Rights Reserved
Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that... -
Page 4: About This Manual
Please read this manual carefully before using the product and keep it properly at a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the non-internal staff of SUNGROW without written authorization. - Page 5 For more information on network security, please refer to the user manual of the communi- cation module or the Data Logger that comes with the product. Symbols This manual contains important safety instructions, which are highlighted with the following symbols, to ensure personal and property safety during usage, or to help optimize the prod- uct performance in an efficient way.
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Page 6: Privacy Policy
Privacy Policy The Microinverter device itself does not collect any personal data or telemetry data. It may collect information such as power generation data and product operation data for calculation purposes. You can check and manage such information on the iSolarCloud App. The privacy policy can be found on the login screen of the App. -
Page 7: Table Of Contents
2.2 Microinverter ....................4 2.3 Application Scenarios ..................4 2.3.1 Rooftop PV System ................5 3 Hardware Design ....................7 3.1 Product Models ....................7 3.2 S2000S-SA ....................8 3.3 Symbols on Product..................8 4 Installation Instructions ..................10 4.1 Preparation Before Installation...............10 4.1.1 Safety During Mounting ...............10 4.1.2 Installation Environment Requirements..........10... - Page 8 6 Remote Monitoring ..................35 6.1 Firmware Update..................35 6.2 Viewing Layout.....................36 6.3 Checking Microinverter Status ...............41 6.4 Resetting iSolarCloud Account Password............42 6.5 Resetting Microinverter Password..............43 6.6 Turning on Microinverter Hotspot ..............45 7 Maintenance ....................46 7.1 Maintenance Notices ..................46 7.2 Routine Maintenance ..................47 7.3 Microinverter Removal and Replacement ............47 7.3.1 Microinverter Removal and Replacement..........47 7.3.2 Microinverter Replacement on iSolarCloud App........48...
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Page 9: Safety Instructions
Level 6 or stronger winds. SUNGROW shall not be held liable for any damage to the device due to force majeure, such as... - Page 10 Perform operations considering ac- tual onsite conditions. • SUNGROW shall not be held liable for any damage caused by violation of gen- eral safety operation requirements, general safety standards, or any safety in- struction in this manual.
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Page 11: Product Description
Product Description Microinverter-based Grid-connected PV System System Introduction The microinverter-based grid-connected PV system is mainly composed of the PV modules, grid-connected PV microinverter ("microinverter"), communication and data acquisition de- vice (optional), monitoring platform, and power grid. The system structure is shown below. As an integral part of the PV power system, the microinverter converts the DC power gener- ated from the PV modules into the grid-compatible AC power and feeds it to the grid. -
Page 12: Microinverter
Given its high power generation efficiency and great safety performance, the microinverter has been widely applied in residential PV systems. The S2000S-SA is single-phase microinverter. Do not use them in three-phase systems. If the microinverter is connected across two phase lines (L-L, L-N), install a residual current device (RCD) between the trunk cable and the grid-connected distribution box. -
Page 13: Rooftop Pv System
User Manual 2 Product Description 2.3.1 Rooftop PV System In the rooftop PV system, up to 3 microinverters can be connected to one trunk cable. figure 2-2 Networking Diagram of Rooftop PV System Wi-Fi Extender (Optional) For rooftop PV systems requiring higher communication quality, in case the microinverter's Wi-Fi functionality cannot satisfy the requirements for system data communication, a Wi-Fi extender (optional) should be added at a proper position between the microinverter and the router. - Page 14 2 Product Description User Manual Check the signal strength of the router's Wi-Fi in the network list. If the router's Wi-Fi network cannot be detected or the number of signal bars is ≤2, it is suggested to take the below actions: Move the router to a position closer to the microinverter, until the strength of the router's Wi-Fi reads ＞2 bars.
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Page 15: Hardware Design
Hardware Design Product Models Product Models • S2000S-SA, 4-in-1 figure 3-1 Product Model Definition Definition Description Brand and model S: Sungrow Power rating 2000: The product has a rated power of 2000W Single-phase inverter S: Single phase Sales region SA: Latin America... -
Page 16: S2000S-Sa
3 Hardware Design User Manual S2000S-SA External Design figure 3-2 External Design Dimensions figure 3-3 Dimensions Symbols on Product Symbol Explanation Do not dispose of the inverter together with household waste. Read the user manual before maintenance! CE mark of conformity. - Page 17 User Manual 3 Hardware Design Symbol Explanation TÜV mark of conformity. Burn danger due to the hot surface that may exceed 60°C. Danger to life due to high voltages! Only qualified personnel can open and service the inverter. Do not touch live parts for 10 minutes after disconnection from the power sources.
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Page 18: Installation Instructions
" " 4.1.2 Installation Environment Requirements" " . In case the environment where the product is in- stalled does not meet the requirements, SUNGROW shall not be held liable for any property damage arising therefrom. Improper handling may cause personal injury! •... -
Page 19: Installation Space Requirements
• Please consult SUNGROW before installing microinverters outdoors in areas prone to salt damage, which mainly are coastal areas within 500 meters of the coast. The sedi- mentation amount of salt spray is correlated to the characteristics of the seawater, sea winds, precipitation, air humidity, topography, and forest coverage in the adjacent sea areas, and there are substantial differences between different coastal areas. -
Page 20: Pv Module Requirements
• Avoid placing the device in direct sunlight. It is recommended to install it under the PV module. 4.1.4 PV Module Requirements S2000S-SA Recommended PV mod- 450 - 620 W ule power range Max. PV input voltage Max. -
Page 21: System Wiring Diagram
4-1 Product Accessories for Rooftop PV System (Brazil) table 4-1 Product Accessories Description Definition Model Included in the scope of delivery as Microinverter S2000S-SA standard equipment. Included in the scope of delivery. T-type connector Used to connect the AC cables of two microinverters. -
Page 22: Mounting And Wiring
4 Installation Instructions User Manual Description Definition Model Prepared by users. M8 fixing screw Used to fix the microinverter. Prepared by users. Recommended Used for external Grounding cable cross-section of the grounding of the cable: 6 mm microinverter. Included in the scope of delivery. - Page 23 User Manual 4 Installation Instructions figure 4-2 Handling Notice Step 1 Tear off the QR code label on the device enclosure. Two identical QR code labels are pro- vided on the enclosure. Take down one of them and stick it to the appointed location of the Quick Installation Guide.
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Page 24: Attaching T-Type Connector To Ac Cable
4 Installation Instructions User Manual Step 3 Mount the microinverter. Fix the microinverter to the bracket with M8 screws at a torque of 9.0 N.m, as shown in the figure below. Washers should be added to the M8 screws by the user separately. Washers with an inner diameter of 8.5 mm and a thickness of 2.5 mm are recommended;... - Page 25 User Manual 4 Installation Instructions Step 1 Remove the waterproof caps. Unscrew and remove the waterproof caps from the T-type con- nector, as shown in the figure below. Step 2 Open the T-type connector. Push the disconnect tool into the bottom of the connector, and then pull out the waterproof cover at the top of the connector, as shown in the figure below.
- Page 26 4 Installation Instructions User Manual Step 6 Wiring. Insert the L, N, and PE wires into the corresponding holes on the connector, as shown in the figure below. Observe the marks on the terminals when making cables and ensure the polarity is correct.
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Page 27: Wiring Steps
User Manual 4 Installation Instructions Step 9 Fit the stopper plug. A stopper plug should be fitted if no cable is connected on the other side of the connector. Put the sealing ring and then the plug into the connector. Then, fit and tight- en the waterproof cap onto the connector. - Page 28 4 Installation Instructions User Manual Step 2 Connect the DC connectors. Attach the DC connectors of the microinverter to those of the PV modules, as shown in the figure below. Make sure the polarity is correct. • The PV1 channel acts as the host and must be connected with PV module. If it is left unconnected, the system may report a fault and cannot operate properly.
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Page 29: Commissioning
Commissioning Commissioning Procedure Inspection Before Powering on Perform inspections as follows before turning on the microinverter for the first time, and make sure the requirements below are all met. • All devices are properly installed. • The AC circuit breaker is set to “OFF”. •... - Page 30 5 Commissioning User Manual figure 5-1 iSolarCloud App To fully utilize the features of the iSolarCloud App, please grant it access to your camera, location, and network when you first open the App. The microinverter has its own Wi-Fi function too. Users can complete the network settings for the microinverter to access it to the home wireless network, so that it can upload its pro- duction and performance data to iSolarCloud over the Internet.
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Page 31: Device Configuration (Option 1)
User Manual 5 Commissioning figure 5-2 Grid-connection Operation Configuration Flow Chart 5.2.2 Device Configuration (Option 1) Proceed to create a plant after logging in to iSolarCloud. During the process of adding a de- vice, finalize device initialization and network settings. Then, complete creating the plant. - Page 32 5 Commissioning User Manual Step 1 Create an account. Open the iSolarCloud App, and tap Register on the login screen. Then, select the server and type of account and fill in the required information to create a Retail/In- staller account, as shown in the figure below.
- Page 33 User Manual 5 Commissioning Step 2 Create a plant. Log in to your iSolarCloud App account. Following the onscreen instructions, tap Create Plant, fill in the general information about the plant, and then save, as shown in the figure below. table 5-1 Parameters Required for Creating a Plant Description Parameter...
- Page 34 5 Commissioning User Manual Description Parameter *City The city where the plant is located. The postal code of the place where the plant is located. Postal Code *Country/Region The country/region where the plant is located. The time zone of the place where the plant is located. *Time Zone The model of the PV module actually used in the plant.
- Page 35 User Manual 5 Commissioning Step 3 Add a device. After completing the plant information, the system will go to the “Create Plant” screen. Tap Device Setup to add the device. You can add the microinverter device to the plant manually, or by scanning its QR code. •...
- Page 36 5 Commissioning User Manual • Connect only one mobile phone to the microinverter's hotspot at a time. Other- wise, it may lead to a conflict issue. • To keep your account secure, after logging in to the system, change your pass- word immediately and log in again using the new one.
- Page 37 User Manual 5 Commissioning Step 4 Configure the network connection for the microinverter. Once connected to the microinver- ter's hotspot, the App goes to Device Setup. Establish a reliable network connection for the microinverter, by referring to the instructions below.
- Page 38 5 Commissioning User Manual When you change the router, please set up the network connection again. The steps are: log in to the iSolarCloud App, tap the WLAN Configuration, and select the home network to connect to it.
- Page 39 Microinverters for which network settings are synchronized in this step will be added to the plant's device list simultaneously. The S2000S-SA microinverters support the 2.4GHz band only. If the target network is not shown in the list of available home networks, check whether the 2.4GHz band is enabled for the router.
- Page 40 5 Commissioning User Manual Step 6 Set the country/region and grid type. Tap Device Initialization to go to “Initialize Protection Parameter”, as shown in the figure below. You can select the country/region and the grid type based on the actual situation. Step 7 (Optional) Device check.
- Page 41 User Manual 5 Commissioning Step 8 Tariff setting. After the device has been added, the system will go to the “Create Plant” screen. Tap Tariff. You can set Feed-in Tariff and Consumption Tariff by following the onscreen instructions, and tap Save, as shown in the figure below. Step 9 The plant that has been created will be shown on the "Monitoring"...
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Page 42: Device Configuration (Option 2)
5 Commissioning User Manual Step 10 Select the Device tab to view the devices in the plant. If you have synchronized the network settings for Micro Inverter 10 and Micro Inverter 11 in Step 5, it will be automatically added to the plant and displayed in the device list. -
Page 43: Remote Monitoring
To further improve the device's performance, stability, and reliability, or to fix the known prob- lems and vulnerabilities, SUNGROW may release new versions of firmware from time to time and notify users accordingly. Please update the firmware regularly to ensure the devi- ce's reliable operation. -
Page 44: Viewing Layout
6 Remote Monitoring User Manual Step 2 Choose the Microinverter tab. Select the microinverter, and tap Firmware Update. Set the Single Device Update Timeout to 1h (user-definable), and tap Update to start an update, as shown in the figure below. If the firmware update is not completed within the preset time, the system will indi- cate a firmware update timeout. - Page 45 User Manual 6 Remote Monitoring – View microinverter information: Tap a microinverter in the layout to check its energy production information. ♦ Choose Information at the lower left of the screen to view more information about the microinverter, such as General Information, Fault, Curve, Settings, and Remote Signaling Status.
- Page 46 6 Remote Monitoring User Manual – Physical Layout: Shows the installation position and angle of the microinverter and PV modules. – Logical Layout: Shows the connection between the microinverter and PV modules and their assignment status. • View power yield data: –...
- Page 47 User Manual 6 Remote Monitoring • View device status and quantity: Tap at the lower left of the layout view to check the status and number of microinverters.
- Page 48 6 Remote Monitoring User Manual • View device: Tap Device at the lower left of the layout view to check the device S/N and assignment status. • View curves: Tap Curve at the lower right of the layout view. You can choose a module, and tap Curve to check its energy production data displayed as a curve.
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Page 49: Checking Microinverter Status
User Manual 6 Remote Monitoring Checking Microinverter Status Choose the Device tab on the top of the screen to check the devices in the plant and their status. -
Page 50: Resetting Isolarcloud Account Password
6 Remote Monitoring User Manual If a microinverter in the list remains offline for an extended period (excluding the situation that the microinverter goes offline at night, which is normal), follow the troubleshooting steps below. • Check that the home router network is functioning properly. •... -
Page 51: Resetting Microinverter Password
User Manual 6 Remote Monitoring Step 1 Tap Forgot Password on the login screen. Step 2 Enter the account name, and tap Next. You may not be able to reset your password if: • The account is not associated with an email address. •... - Page 52 6 Remote Monitoring User Manual Step 1 Open the plant that has been created, and tap Device. Step 2 Choose the target microinverter. Step 3 Tap Communication Device Parameter Setting in the scrolling menu bar, and choose Common Parameters. Step 4 Tap Reset Login Password. Step 5 Tap Enable.
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Page 53: Turning On Microinverter Hotspot
User Manual 6 Remote Monitoring Turning on Microinverter Hotspot In case the microinverter's hotspot goes off from timeout, you can turn it on again by follow- ing the steps below. Step 1 Open the plant that has been created, and choose Device. Step 2 Choose the target microinverter. -
Page 54: Maintenance
To avoid the risk of electric shock, do not perform any other maintenance oper- ations beyond those described in this manual. If necessary, contact your dis- tributor first. If the problem persists, contact SUNGROW. Otherwise, the losses caused is not covered by the warranty. -
Page 55: Routine Maintenance
User Manual 7 Maintenance Touching the PCB or other static sensitive components may cause damage to the device. • Do not touch the circuit board unnecessarily. • Observe the regulations to protect against electrostatic and wear an anti-static wrist strap. Routine Maintenance Item Method... -
Page 56: Microinverter Replacement On Isolarcloud App
7 Maintenance User Manual Step 2 To remove the AC connector, use a disconnect tool. Step 3 Remove the DC connector, use a connector wrench to loosen the locking parts. Connector wrench prepared by users. Step 4 Remove the grounding cable. Step 5 Unscrew the fixing screws using a proper tool. - Page 57 User Manual 7 Maintenance Step 2 Tap the plant, and choose Device. Then, tap and choose Device Replacement to add the new microinverter to the plant. The steps are shown below. For how to add a new device, "5.2.2 Device Configuration (Option 1)".
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Page 58: System Decommissioning
7 Maintenance User Manual System Decommissioning 7.4.1 Disconnecting the Microinverter Danger of burns! Even after the microinverter has been stopped, it may still be hot and cause burns. Wait about 30 min for the microinverter to cool down, and then perform operations on it wearing protective gloves. - Page 59 User Manual 7 Maintenance Please dispose of the microinverter in compliance with the applicable local regula- tions and standards to avoid property damage or casualties. Some parts or components of the microinverter may contaminate the environment. Therefore, please dispose of the microinverter or its parts or components accord- ing to the applicable regulations for electronic waste disposal in the place where the microinverter is located.
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Page 60: Troubleshooting And Maintenance
Troubleshooting and Maintenance Indicator Status and Troubleshooting LED Indicator Description Color LED Status Indicator Steady on On-grid operation Blue Blinking Standby or starting up Fault (e.g., microinverter fault, update Steady on failed) Blinking Update in progress Grey Power off If there is a fault in the microinverter, the fault information will be shown on the iSolarCloud App. - Page 61 User Manual 8 Troubleshooting and Maintenance Troubleshooting Methods Fault Code Fault Name Grid under- Generally, the inverter will reconnect to the grid once the voltage grid returns to normal. If this fault occurs repeatedly: 1. Measure the actual grid voltage. Contact your local power company for help if the grid voltage is lower than the set value;...
- Page 62 8 Troubleshooting and Maintenance User Manual Troubleshooting Methods Fault Code Fault Name Generally, the inverter will reconnect to the grid once the grid returns to normal. If this fault occurs repeatedly: 1. Measure the actual grid voltage and frequency. Con- Grid under- tact your local power company for help if the grid parame- frequency...
- Page 63 User Manual 8 Troubleshooting and Maintenance Troubleshooting Methods Fault Code Fault Name Generally, the inverter will reconnect to the grid once the grid returns to normal. If this fault occurs repeatedly: 1. Measure the actual grid voltage. Contact your local power company for help if the grid voltage exceeds the set range;...
- Page 64 8 Troubleshooting and Maintenance User Manual Troubleshooting Methods Fault Code Fault Name Generally, the inverter will reconnect to the grid automati- cally once the ambient temperature returns to normal. If this fault occurs repeatedly: Ambient tem- 1. Check if the ambient temperature exceeds the operat- perature too ing range required by the device;...
- Page 65 SUNGROW Customer Service. Contact your dealer if you have already tried the “Troubleshooting Methods” listed in the table above but the problem is still not resolved. In case the dealer cannot help you solve the problem, please contact SUNGROW.
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Page 66: Appendix
Appendix Technical Data Type designation S2000S-SA Input (DC) Recommended PV module power range 450 - 650 W Max. PV input voltage 60 V Min. PV input voltage / Startup input voltage 16 V / 22 V MPPT voltage range 16 V - 60 V... -
Page 67: Quality Assurance
During the warranty period, the customer shall provide the product purchase invoice and date. In addition, the trademark on the product shall be undamaged and legible. Otherwise, SUNGROW has the right to refuse to honor the quality guarantee. The warranty period is 12 years and the software service period is 12 years. -
Page 68: Contact Information
9 Appendix User Manual Exclusion of Liability In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: • The free warranty period for the whole machine/components has expired. • The device is damaged during transport. - Page 69 Sungrow Power Supply Co., Ltd. www.sungrowpower.com...
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