1. Manuals
  2. Brands
  3. Avalue Technology Manuals
  4. Touch Panel
  5. ARC-1738-C2
  6. Quick reference manual

Avalue Technology ARC-1738-C2 Quick Reference Manual

17" 11th intel core processor fanless rugged touch panel pc
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
ARC-1738-C2
17" 11th Intel® Core™ Processor Fanless Rugged Touch
Panel PC
Quick Reference Guide
Ed – 22 April 2025
nd
2
Copyright Notice
Copyright © 2025 Avalue Technology Inc., ALL RIGHTS RESERVED.
Part No. E2017A178A2R

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ARC-1738-C2 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Avalue Technology ARC-1738-C2

Summary of Contents for Avalue Technology ARC-1738-C2

  • Page 1 ARC-1738-C2 17" 11th Intel® Core™ Processor Fanless Rugged Touch Panel PC Quick Reference Guide Ed – 22 April 2025 Copyright Notice Copyright © 2025 Avalue Technology Inc., ALL RIGHTS RESERVED. Part No. E2017A178A2R...
  • Page 2 ARC-1738-C2 Document Amendment History Revision Date Comment October 2024 Avalue Initial Release April 2025 Avalue Update 1.4 System Dimensions 2 ARC-1738-C2 Quick Reference Guide...

  • Page 3: Declaration Of Conformity

    For detailed information, please always refer to the electronic user's manual. Copyright Notice © 2025 by Avalue Technology Inc. All rights are reserved. No parts of this manual may be copied, modified, or reproduced in any form or by any means for commercial use without the prior written permission of Avalue Technology Inc.
  • Page 4 ㆍDescription of your software (operating system, version, application software, etc.) ㆍA complete description of the problem ㆍThe exact wording of any error messages To receive the latest version of the user’s manual; please visit our Web site at: www.avalue.com 4 ARC-1738-C2 Quick Reference Guide...
  • Page 5 On the other hand, if the new product defect is resulting from incorrect configuration or erroneous use by the user instead of any problem of the hardware itself, the customer will also be requested to pay for relevant handling fees. ARC-1738-C2 Quick Reference Guide...
  • Page 6 Lacking detailed statement of fault steps also makes the problem hard to be identified, sometimes resulting in second-time repairs. 6 ARC-1738-C2 Quick Reference Guide...
  • Page 7 Product has been altered or its label of the serial number has been torn off. • Product functionality issues resulting from improper use by the user, unauthorized dismantle or alteration, unfit operation environment, improper maintenance, accident ARC-1738-C2 Quick Reference Guide...
  • Page 8 If the customer demands an additional maintenance analysis report, a service fee of various level will be charged depending on the warranty status. In case the analysis result shows that the defect attributes to Avalue’s faulty design or process, the analysis fee will be exempted. 8 ARC-1738-C2 Quick Reference Guide...

  • Page 9: Safety Instructions

    9. Position the power cord so that people cannot step on it. Do not place anything over the power cord. 10. All cautions and warnings on the equipment should be noted. 11. If the equipment is not used for a long time, disconnect it from the power source to ARC-1738-C2 Quick Reference Guide...
  • Page 10 15. Equipment intended only for use in a RESTRICTED ACCESS AREA. 16. This equipment is not suitable for use in locations where children are likely to be present. 17. CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type. 10 ARC-1738-C2 Quick Reference Guide...

  • Page 11: Explanation Of Graphical Symbols

    A NOTE provides additional information intended to avoid Note inconveniences during operation. Direct current. Alternating current Stand-by, Power on FCC Certification CE Certification Follow the national requirements for disposal of equipment. Stacking layer limit This side up ARC-1738-C2 Quick Reference Guide 11...
  • Page 12 ARC-1738-C2 Fragile Packaging Beware of water damage, moisture-proof Carton recyclable Handle with care Follow operating instructions of consult instructions for use. 12 ARC-1738-C2 Quick Reference Guide...

  • Page 13: Disposing Of Your Old Product

    EXPLOSION ou une fuite de liquide ou de gaz inflammable. - UNE BATTERIE soumise à une pression d'air extrêmement basse pouvant entraî ner une EXPLOSION ou une fuite de liquide ou de gaz inflammable. ARC-1738-C2 Quick Reference Guide 13...

  • Page 14: Table Of Contents

    2.5.15 USB connector (JUSB78) ...................... 41 2.5.16 USB connector (JUSB56) ...................... 41 2.5.17 Speaker connector (JSPK1) ....................42 2.5.18 SPI connector (JESPI1) ......................42 2.5.19 Battery connector (JBAT1) ....................43 2.5.20 Front Audio connector (JAUDIO1) ..................43 14 ARC-1738-C2 Quick Reference Guide...
  • Page 15 5.6.2.1 Connectivity Configuration ....................73 5.6.2.2 CPU Configuration ......................73 5.6.2.3 Power & Performance ...................... 74 5.6.2.3.1 CPU - Power Management Control .................. 74 5.6.2.4 PCH-FW Configuration ..................... 75 5.6.2.4.1 Firmware Update Configuration ..................76 ARC-1738-C2 Quick Reference Guide 15...
  • Page 16 Discard Changes and Reset ..................... 97 5.6.6.3 Restore Defaults ....................... 97 5.6.6.4 Launch EFI Shell from filesystem device ................. 97 6. Maintenance & Troubleshooting................. 98 7. Product Application ....................104 8. Operating the Device ....................105 16 ARC-1738-C2 Quick Reference Guide...

  • Page 17: Getting Started

    Before installation, please ensure all the items listed in the following table are included in the package. Item Description Q’ty ARC-1738-C2 Panel PC Power Adapter Screws for VESA Screws for 2.5” HDD Screws for M.2 module *Power Cord by option ARC-1738-C2 Quick Reference Guide 17...
  • Page 18 ARC-1738-C2 Purposes and Applications ARC-1738-C2 is a high cost-performance ratio design, so it can meet the customer’s various kinds of 11th Tiger Lake Consumer CPU for multiple purposes and applications. The already known application we suggest is – ambient intelligence for digital signage, factory automation, vending machine, Kiosk, ATMs, intercoms, fitness machines, POI, etc…...

  • Page 19: System Specifications

    WiFi module and CNVi (1 x PCI-e x1 & USB 2.0 Signal) * Does not support PCM/I2S and UART/SDIO functions * Due to support Intel CNVI function, please do not use support UART or SDIO ARC-1738-C2 Quick Reference Guide 19...
  • Page 20 Max. 1G LAN Port ACT/LINK SPEED Definition Definition LAN Port LED Light Off No Link Solid Orange Indicator Solid Yellow Connection Solid Green 100M Yellow Flashing Activity Light Off Max. 2.5G LAN Port ACT/LINK SPEED 20 ARC-1738-C2 Quick Reference Guide...
  • Page 21 (5V/12V) (JE_BKL1) 2 x 1 x 5 pin, pitch 2.00mm Wafer connector for LCD inverter backlight connector LCD Inverter (JBK1) BIOS SPI 1 x 2 x 6 pin, pitch 2.00mm connector for BIOS SPI (JESPI1) ARC-1738-C2 Quick Reference Guide 21...
  • Page 22 1 Test Acceleration : 2G 2 Test frequency : 5~500 Hz 3 Sweep：1 Oct/ per one minute. (logarithmic) 4 Test Axis : X,Y and Z axis 5 Test time :30 min. each axis 6 System condition : Non-Operating mode 22 ARC-1738-C2 Quick Reference Guide...
  • Page 23 3 Package weight : 4.4 Kg 4 Test drawing Operating 0°C ~ 50°C Temperature *Air Flow=0.5 m/s Operating 40°C @ 95% Relative Humidity, Non-condensing Humidity Storage -20°C ~ 60°C Temperature Note: Specifications are subject to change without notice. ARC-1738-C2 Quick Reference Guide 23...

  • Page 24: System Overview

    Power Switch Power on button DC-IN DC power-in connector mini Din 4Pin COM1: RS232/422/485 COM2~3: RS232 COM1/2/3/4/5/6 Serial port connector 1/2/3/4/5/6 COM4~6: 3 x RS232/GPIO/USB 2.0 (optional) 2 x DP connector LAN1/2 RJ-45 Ethernet connector 1/2 24 ARC-1738-C2 Quick Reference Guide...

  • Page 25: System Dimensions

    Quick Reference Guide 1.4 System Dimensions (Unit: mm) ARC-1738-C2 Quick Reference Guide 25...

  • Page 26: Hardware Configuration

    ARC-1738-C2 2 Hardware Configuration For advanced information, please refer to: 1- EMX-TGLC-B1 included in this manual. Note: If you need more information, please visit our website: www.avalue.com 26 ARC-1738-C2 Quick Reference Guide...

  • Page 27: Serial Port Connector 1 (Com1)

    Serial port connector 1 (COM1) RS-232 Signal PIN PIN Signal * Default Note: Please set BIOS settings and change pin header. RS-422 Signal PIN PIN Signal TxD- TxD+ RxD+ RxD- RS-485* Signal PIN PIN Signal DATA- DATA+ ARC-1738-C2 Quick Reference Guide 27...

  • Page 28: Serial Port Connector 2 (Com2)

    Serial port connector 2 (COM2) RS-232* Signal PIN PIN Signal * Default Note: Please set BIOS settings and change pin header. RS-422 Signal PIN PIN Signal TxD- TxD+ RxD+ RxD- RS-485 Signal PIN PIN Signal DATA- DATA+ 28 ARC-1738-C2 Quick Reference Guide...

  • Page 29: Serial Port Connector 3 (Com3)

    Quick Reference Guide 2.1.3 Serial port connector 3 (COM3) Signal PIN PIN Signal ARC-1738-C2 Quick Reference Guide 29...

  • Page 30: Powering On The System

    Step 3: Locate the power button on the product. Step 4: Switch on the power button can turn on the system. Keep holding the power button on can force shutdown the PC. Power Input Connector Power Button 30 ARC-1738-C2 Quick Reference Guide...

  • Page 31: Emx-Tglc-B1 Overview

    Quick Reference Guide 2.3 EMX-TGLC-B1 Overview ARC-1738-C2 Quick Reference Guide 31...

  • Page 32: Emx-Tglc-B1 Jumper And Connector List

    206-pin DDR4 SO-DIMM socket 6 x 2 header, pitch 2.00mm JAUDIO1 Front Audio connector JESPI1 SPI connector 6 x 2 wafer, pitch 1.00mm Serial Port 1 RS232 connector 5 x 2 header, pitch 2.00mm JCOM1 32 ARC-1738-C2 Quick Reference Guide...
  • Page 33 4 x 1 wafer, pitch 2.54mm CPU_FAN1 CPU fan connector JS_FAN1 SYS fan connector 4 x 1 wafer, pitch 2.54mm 4 x 1 wafer, pitch 2.00mm JSATAP 1/2 SATA Power connector 1/2 PCIEX4_1 PCle x4 connector ARC-1738-C2 Quick Reference Guide 33...

  • Page 34: Emx-Tglc-B1 Jumpers & Connectors Settings

    ARC-1738-C2 2.5 EMX-TGLC-B1 Jumpers & Connectors settings 2.5.1 Serial port 1/2 pin9 signal select (JRI1/JRI2) JRI1 Ring* JRI2 +12V * Default 2.5.2 AT/ATX Power Mode Select (JAT1) ATX* * Default 34 ARC-1738-C2 Quick Reference Guide...

  • Page 35: M2Kb1 Voltage Setting (Jsel1)

    Quick Reference Guide 2.5.3 M2KB1 Voltage setting (JSEL1) +3.3V* +3.8V * Default 2.5.4 Clear CMOS (JRTC1) Protect* Clear CMOS * Default ARC-1738-C2 Quick Reference Guide 35...

  • Page 36: Flash Bios Me Connector (Jme1)

    ARC-1738-C2 2.5.5 Flash BIOS ME connector (JME1) Protect Flash BIOS ME* * Default 2.5.6 LCD Inverter connector (JBKL1) Signal +12V_INV BKLEN VBRIGHT 36 ARC-1738-C2 Quick Reference Guide...

  • Page 37: Lcd Inverter Connector (Je_Bkl1)

    LVDS_A_DATA_N_0 12 11 LVDS_A_DATA_N_1 LVDS_A_DATA_P_2 16 15 LVDS_A_DATA_P_3 LVDS_A_DATA_N_2 18 17 LVDS_A_DATA_N_3 LVDS_B_DATA_P_0 22 21 LVDS_B_DATA_P_1 LVDS_B_DATA_N_0 24 23 LVDS_B_DATA_N_1 LVDS_B_DATA_P_2 28 27 LVDS_B_DATA_P_3 LVDS_B_DATA_N_2 30 29 LVDS_B_DATA_N_3 LVDS_A_CLK_P LVDS_B_CLK_P LVDS_A_ CLK_N LVDS_B_ CLK_N +V12S_LVDS +V12S_LVDS ARC-1738-C2 Quick Reference Guide 37...

  • Page 38: Serial Port1 Rs232 Connector (Jcom1)

    Serial port1 RS232 connector (JCOM1) Signal PIN PIN Signal COM_DCD#_1 COM_RXD_1 COM_TXD_1 COM_DTR#_1 COM_DSR#_1 COM_RTS#_1 COM_CTS#_1 +V12S_COM_RI#_1 2.5.10 Serial port2 RS232 connector (JCOM2) Signal PIN PIN Signal COM_DCD#_2 COM_RXD_2 COM_TXD_2 COM_DTR#_2 COM_DSR#_2 COM_RTS#_2 COM_CTS#_2 +V12S_COM_RI#_2 38 ARC-1738-C2 Quick Reference Guide...

  • Page 39: Serial Port 3/4/5/6 Connector (Jcom3_6)

    COM_RXD_5 COM_TXD_5 COM_DTR#_5 COM_DSR#_5 COM_RTS#_5 COM_CTS#_5 COM_RI#_5 COM_DCD#_6 COM_RXD_6 COM_TXD_6 COM_DTR#_6 COM_DSR#_6 COM_RTS#_6 COM_CTS#_6 COM_RI#_6 2.5.12 Serial Port 1/2 RS485/422 Mode connector (J485_1/2) J485_2 J485_1 Signal PIN PIN Signal 485-422_TXDN1 485-422_TXDP_1 422_RXDP_1 422_RXDP_1 + V5S_422485 ARC-1738-C2 Quick Reference Guide 39...

  • Page 40: Power Connector (Pwr1)

    +V12A_+V24A_VIN_ADP 2.5.14 General purpose I/O connector (JDIO1) Signal PIN PIN Signal DIO_GP20 DIO_GP10 DIO_GP21 DIO_GP11 DIO_GP22 DIO_GP12 DIO_GP23 DIO_GP13 DIO_GP24 DIO_GP14 DIO_GP25 DIO_GP15 DIO_GP26 DIO_GP16 DIO_GP27 DIO_GP17 SMB_SCL_UDIO_R 17 SMB_SDA_UDIO_R +V3_5S_DIO (Max current = 0.5A) 40 ARC-1738-C2 Quick Reference Guide...

  • Page 41: Usb Connector (Jusb78)

    Quick Reference Guide 2.5.15 USB connector (JUSB78) Signal Signal USB_R_DP8 USB_R_DP7 USB_R_DN8 USB_R_DN7 +V5A_USB78 +V5A_USB78 2.5.16 USB connector (JUSB56) Signal Signal USB_R_DP6 USB_R_DP5 USB_R_DN6 USB_R_DN5 +V5A_USB56 +V5A_USB56 ARC-1738-C2 Quick Reference Guide 41...

  • Page 42: Speaker Connector (Jspk1)

    ARC-1738-C2 2.5.17 Speaker connector (JSPK1) Signal AMP_ LOUT+ AMP_ LOUT- AMP_ ROUT+ AMP_ ROUT- 2.5.18 SPI connector (JESPI1) Signal PIN PIN Signal eSPI_CON_IO0 +3.3V_ESPI eSPI_CON_IO1 PCH_PLT_RST# eSPI_CON_IO2 eSPI_CON_CS# eSPI_CON_IO3 eSPI_CON_CLK eSPI_CON_RST# 42 ARC-1738-C2 Quick Reference Guide...

  • Page 43: Battery Connector (Jbat1)

    Quick Reference Guide 2.5.19 Battery connector (JBAT1) Signal +RTCBAT 2.5.20 Front Audio connector (JAUDIO1) Signal PIN PIN Signal FRONT-R-OUT FRONT-L-OUT HD_AGND HD_AGND LINE1_R_IN LINE1_L_IN MIC1_R_IN MIC1_L_IN FRONT-JD LINE1-JD MIC1_JD HD_AGND ARC-1738-C2 Quick Reference Guide 43...

  • Page 44: Miscellaneous Setting Connector (Jfp1)

    ARC-1738-C2 2.5.21 Miscellaneous setting connector (JFP1) Signal PIN PIN Signal +PWR_BNT +Reset -PWR_LED -HD_LED +PWR_LED +HD_LED 2.5.22 CPU fan connector (CPU_FAN1) Signal +12V CPUFAN_IN CPUFAN_OUT 44 ARC-1738-C2 Quick Reference Guide...

  • Page 45: Sys Fan Connector (Js_Fan1)

    Quick Reference Guide 2.5.23 SYS fan connector (JS_FAN1) Signal +12V SYSFAN_IN SYSFAN_OUT 2.5.24 SATA Power connector 1 (JSATAP1) Signal +12V ARC-1738-C2 Quick Reference Guide 45...

  • Page 46: Sata Power Connector 2 (Jsatap2)

    ARC-1738-C2 2.5.25 SATA Power connector 2 (JSATAP2) Signal +12V 2.5.26 USIM connector (JN_SIM1) Signal +VCC_SIM UIM_RESET# +VPP_SIM_1 UIM_CLK_R UIM_DATA_R N_SIM_CD_R 46 ARC-1738-C2 Quick Reference Guide...

  • Page 47: Installation

    Quick Reference Guide 3 Installation ARC-1738-C2 Quick Reference Guide 47...
  • Page 48 ⚫ Anti-static Discharge: If a user open the rear panel of the flat bezel panel PC, to configure the jumpers or plug in added peripheral devices, ground themselves first and wear an anti-static wristband. 48 ARC-1738-C2 Quick Reference Guide...

  • Page 49: Installing Hard Disk & Memory

    Quick Reference Guide 3.3 Installing Hard Disk & Memory Step 1. Removing the Back Covers: Remove 6 screws to release the chassis cover and remove it. Step 2. Insert the SODIMM into the memory socket. ARC-1738-C2 Quick Reference Guide 49...
  • Page 50 ARC-1738-C2 Step 3.1 HDD Installation: Insert the HDD into the Drive Bay and fasten 4 screws. Step 3.2 Re-assemble your system back through previous steps to complete the installation. 50 ARC-1738-C2 Quick Reference Guide...

  • Page 51: System Mounting

    Keep the wires separated according to the interface. Wires that share similar electrical characteristics must be bundled together. ⚫ Do not bundle input wiring with output wiring. Keep them separate. ⚫ When necessary, it is strongly advised that you label wiring to all devices in the system. ARC-1738-C2 Quick Reference Guide 51...

  • Page 52: Wall Mounting

    4mm. 2. Select the location on the wall for the wall mount plate, secure the mount plate to the wall by inserting four M5 screws into pilot holes and tightening them. 52 ARC-1738-C2 Quick Reference Guide...
  • Page 53 PC with the wall mount plate on the wall and slide the panel PC downwards to hang the bracket on the mount plate. Secure the panel PC in place by tightening screws in the wall mount bracket. ARC-1738-C2 Quick Reference Guide 53...

  • Page 54: Arm/ Stand Mounting

    2. Align the retention screw holes on the mounting arm interface with VESA holes in the panel PC and secure the panel PC with four M4 retention screws. Ensure that the thread depth of the screws on the rear panel does not exceed 4mm. 54 ARC-1738-C2 Quick Reference Guide...

  • Page 55: Panel Mounting

    1. Prepare a panel cutout according to the panel PC dimensions. For the panel cutout dimension, please refer to “System Dimensions” section in this manual. 2. Install the panel PC in the cabinet and retrieve hook brackets from the accessory box. ARC-1738-C2 Quick Reference Guide 55...
  • Page 56 3. Insert the hook brackets into the holes following the direction of the arrows shown in below figure and hang the panel PC. 4. Tighten the screws to affix the panel PC in place, fasten all the hook bracket to ensure panel PC well fix at cabinet. 56 ARC-1738-C2 Quick Reference Guide...

  • Page 57: Vesa Mounting

    Quick Reference Guide 3.4.4 VESA Mounting The following picture indicates VESA mounting hole pattern (75x75 / 100x100 mm) on this Panel PC. VESA mount is a widely used mounting solution suitable for all kinds of industrial applications. ARC-1738-C2 Quick Reference Guide 57...

  • Page 58: Drivers Installation

    HID touch digitizer built-in driver in Windows 7 or later. (For reference only) Note: Installation procedures and screen shots in this section are for your reference and may not be exactly the same as shown on your screen. 58 ARC-1738-C2 Quick Reference Guide...

  • Page 59: Install Chipset Driver

    Windows 10 operation system. If the warning message appears while the installation process, click Continue to go on. Step 3. Click Install. Step1. Click Next. Step 2. Click Accept. Step 4. Complete setup. ARC-1738-C2 Quick Reference Guide 59...

  • Page 60: Install Vga Driver

    If the warning message appears while the installation process, click Continue to go on. Step 1. Click Begin installation. Step 3. Click Start. Step 2. Step 4. Click Reboot now. Click Next to accept license agreement. 60 ARC-1738-C2 Quick Reference Guide...

  • Page 61: Install Serial Io Driver

    Continue to go on. Step 3. Click Next. Step 1. Click Next to continue setup. Step 4. Click Next. Step 2. Click Next. Step 5. Click Finish to complete the setup. ARC-1738-C2 Quick Reference Guide 61...

  • Page 62: Install Me Driver

    Windows 10 operation system. If the warning message appears while the installation process, click Continue to go Step 1. Click Next to continue setup. Step 3. Click Next. Step 2. Click Next. Step 4. Click Finish to complete setup. 62 ARC-1738-C2 Quick Reference Guide...

  • Page 63: Install Audio Driver (For Realtek Alc897 And Alc888S Hd Audio)

    Windows 10 operation system. If the warning message appears while the installation process, click Continue to go on. Step1. Click Next to Install. Step 2. Click Finish to complete setup. ARC-1738-C2 Quick Reference Guide 63...

  • Page 64: Realtek Audio Console

    Note: The installation procedures and screen shots in this section are based on Windows 10 operation system. If the warning message appears while the installation process, click Continue to go on. Step1. Step 2. 64 ARC-1738-C2 Quick Reference Guide...

  • Page 65: Install Lan Driver

    Note: The installation procedures and screen shots in this section are based on Windows 10 operation system. If the warning message appears while the installation process, click Continue to go on. Step 1. Click OK. Step 2. Click Close. ARC-1738-C2 Quick Reference Guide 65...

  • Page 66: Install Rst For Raid Driver

    If the warning message appears while the installation Step 3. Click Next. process, click Continue to go on. Step 1. Click Next to continue installation. Step 4. Click Next. Step 2. Click Next. Step 5. Complete setup. 66 ARC-1738-C2 Quick Reference Guide...

  • Page 67: Bios Setup

    Quick Reference Guide 5. BIOS Setup ARC-1738-C2 Quick Reference Guide 67...

  • Page 68: Introduction

    If you do not press the keys at the correct time and the system does not boot, an error message will be displayed and you will again be asked to. Press F1 to Continue, DEL to enter SETUP 68 ARC-1738-C2 Quick Reference Guide...

  • Page 69: Using Setup

    Note: Some of the navigation keys differ from one screen to another. • To Display a Sub Menu Use the arrow keys to move the cursor to the sub menu you want. Then press <Enter>. A “➢” pointer marks all sub menus. ARC-1738-C2 Quick Reference Guide 69...

  • Page 70: Getting Help

    BIOS Vendor and your systems manufacturer to provide the absolute maximum performance and reliability. Even a seemingly small change to the chipset setup has the potential for causing you to use the override. 70 ARC-1738-C2 Quick Reference Guide...

  • Page 71: Bios Setup

    <Enter> to accept and enter the sub-menu. 5.6.1 Main Menu This section allows you to record some basic hardware configurations in your computer and set the system clock. ARC-1738-C2 Quick Reference Guide 71...

  • Page 72: System Language

    Visit the Avalue website (www.avalue.com) to download the latest product and BIOS information. 5.6.2 Advanced Menu This section allows you to configure your CPU and other system devices for basic operation through the following sub-menus. 72 ARC-1738-C2 Quick Reference Guide...

  • Page 73: Connectivity Configuration

    When CNVi is present, the GPIO pins that are used for radio 5.6.2.2 CPU Configuration Item Options Description When enabled, a VMM can utilize the additional Intel (VMX) Virtualization Disabled hardware capabilities provided by Vanderpool Technology Enabled[Default], Technology. ARC-1738-C2 Quick Reference Guide 73...

  • Page 74: Power & Performance

    Number of cores to enable in each processor Active Processor Cores 1/2/3 package. 5.6.2.3 Power & Performance 5.6.2.3.1 CPU - Power Management Control Item Options Description Disabled Allows more than two frequency ranges to be Intel(R) SpeedStep(tm) Enabled[Default], supported. 74 ARC-1738-C2 Quick Reference Guide...

  • Page 75: Pch-Fw Configuration

    C states Enabled[Default], CPU to go to C states when it's not 100% utilized. Disabled Enable/Disable C1E. When enabled, CPU will switch Enhanced C-states Enabled[Default], to minimum speed when all cores enter C-State. 5.6.2.4 PCH-FW Configuration ARC-1738-C2 Quick Reference Guide 75...

  • Page 76: Firmware Update Configuration

    5.6.2.5 Trusted Computing Item Options Description Enables or Disables BIOS support for security device. Security Device Disabled O.S. will not show Security Device. TCG EFI protocol Support Enabled[Default], and INT1A interface will not be available. 76 ARC-1738-C2 Quick Reference Guide...

  • Page 77: Acpi Settings

    SUSPEND button is pressed. 5.6.2.7 Super IO Configuration You can use this item to set up or change the IT8528 Super IO configuration for serial ports. Please refer to 5.6.2.7.1~ 5.6.2.7.6 for more information. ARC-1738-C2 Quick Reference Guide 77...

  • Page 78: Serial Port 1 Configuration

    Set Parameters of Serial Port 6. 5.6.2.7.1 Serial Port 1 Configuration Item Option Description Disabled Serial Port Enable or Disable Serial Port (COM). Enabled[Default], UART 232, UART 232 422 485 UART 422, Change the Serial Port as RS232/422/485. UART 485[Default] 78 ARC-1738-C2 Quick Reference Guide...

  • Page 79: Serial Port 2 Configuration

    Enabled[Default], UART 232[Default], UART 232 422 485 UART 422, Change the Serial Port as RS232/422/485. UART 485 5.6.2.7.3 Serial Port 3 Configuration Item Option Description Disabled Serial Port Enable or Disable Serial Port (COM). Enabled[Default], ARC-1738-C2 Quick Reference Guide 79...

  • Page 80: Serial Port 4 Configuration

    5.6.2.7.4 Serial Port 4 Configuration Item Option Description Disabled Serial Port Enable or Disable Serial Port (COM). Enabled[Default], 5.6.2.7.5 Serial Port 5 Configuration Item Option Description Disabled Serial Port Enable or Disable Serial Port (COM). Enabled[Default], 80 ARC-1738-C2 Quick Reference Guide...

  • Page 81: Serial Port 6 Configuration

    Quick Reference Guide 5.6.2.7.6 Serial Port 6 Configuration Item Option Description Disabled Serial Port Enable or Disable Serial Port (COM). Enabled[Default], 5.6.2.8 NCT6126D HW Monitor ARC-1738-C2 Quick Reference Guide 81...

  • Page 82: S5 Rtc Wake Settings

    Wake system from S5 Fixed Time specified. Select DynamicTime, System will wake on Dynamic Time the current time + Increase minutes(s). 5.6.2.10 Serial Port Console Redirection Item Option Description Disabled[Default], Console Redirection Console Redirection Enable or Disable. Enabled 82 ARC-1738-C2 Quick Reference Guide...

  • Page 83: Usb Configuration

    Mass storage device emulation type. ‘AUTO’ Floppy enumerates devices according to their media format. Mass Storage Devices Forced FDD Optical drives are emulated as ‘CDROM’, drives with Hard Disk no media will be emulated according to a drive type. CD-ROM ARC-1738-C2 Quick Reference Guide 83...

  • Page 84: Network Stack Configuration

    ARC-1738-C2 5.6.2.12 Network Stack Configuration Item Option Description Enabled Network Stack Enable/Disable UEFI Network Stack. Disabled[Default] 5.6.2.13 NVMe Configuration 84 ARC-1738-C2 Quick Reference Guide...

  • Page 85: Chipset

    Quick Reference Guide 5.6.3 Chipset 5.6.3.1 System Agent (SA) Configuration Item Option Description Disabled VT-d VT-d capability. Enabled[Default] ARC-1738-C2 Quick Reference Guide 85...

  • Page 86: Memory Configuration

    ARC-1738-C2 5.6.3.1.1 Memory Configuration 5.6.3.1.2 Graphics Configuration Item Option Description Select which of IGFX/PEG/PCI Graphics device should Auto[Default] Primary Display IGFX be Primary Display Or select HG for Hybrid Gfx. 86 ARC-1738-C2 Quick Reference Guide...

  • Page 87: Vmd Configuration

    Quick Reference Guide 5.6.3.1.3 VMD Configuration Item Option Description Disabled[Default] Enable VMD controller Enable/Disable to VMD controller Enabled 5.6.3.2 PCH-IO Configuration Item Option Description Enabled[Default] PCH LAN Controller Enable/Disable onboard NIC. Disabled ARC-1738-C2 Quick Reference Guide 87...

  • Page 88: Pci Express Configuration

    Control the PCI Express Root Port. (M.2 KeyE) Enabled[Default], Disabled[Default] Set the ASPM Level: Force L0s – Force all links to L0s State AUTO – BIOS auto configure DISABLE – ASPM L0sL1 Disables ASPM. Auto 88 ARC-1738-C2 Quick Reference Guide...

  • Page 89: Pci Express Root Port 6(M.2 Keyb)

    L0s State AUTO – BIOS auto configure DISABLE – ASPM L0sL1 Disables ASPM. Auto Disabled L1 Substates L1.1 PCI Express L1 Substates settings. L1.1 & L1.2[Default], Auto[Default] Gen1 PCIe Speed Select PCIe speed. Gen2 Gen3 ARC-1738-C2 Quick Reference Guide 89...

  • Page 90: Pci Express Root Port 8(Lan2-I225/I226)

    L0s State AUTO – BIOS auto configure DISABLE – ASPM L0sL1 Disables ASPM. Auto Disabled L1 Substates L1.1 PCI Express L1 Substates settings. L1.1 & L1.2[Default], Auto[Default] Gen1 PCIe Speed Select PCIe speed. Gen2 Gen3 90 ARC-1738-C2 Quick Reference Guide...

  • Page 91: Sata And Rst Configuration

    Quick Reference Guide 5.6.3.2.2 SATA And RST Configuration Item Option Description Disabled SATA Controller(s) Enable/Disable SATA Device. Enabled[Default], Disabled Port 0/1 Enable or Disable SATA Port Enabled[Default], 5.6.3.2.3 HD Audio Configuration ARC-1738-C2 Quick Reference Guide 91...

  • Page 92: Board & Panel Configuration

    30 min Disabled Enabled/Disabled USB Standby Power during USB Standby Power Enabled[Default], S3/S4/S5 M.2 KeyB 5G Disabled[Default], Enabled/Disabled M.2 KeyB 5G Workaround Workaround Enabled Low[Default], M.2 KeyB P38 Setting Set M.2 KeyB Pin38(DEVSLP) as Low/High High 92 ARC-1738-C2 Quick Reference Guide...

  • Page 93: Security

    Quick Reference Guide Disabled[Default], SHOW DMI INFO SHOW DMI INFO Enabled 5.6.4 Security ⚫ Administrator Password Set setup Administrator Password ⚫ User Password Set User Password ARC-1738-C2 Quick Reference Guide 93...

  • Page 94: Secure Boot Menu

    ARC-1738-C2 5.6.4.1 Secure Boot menu 94 ARC-1738-C2 Quick Reference Guide...

  • Page 95: Security

    The mode change requires platform reset Secure Boot mode options: Standard or Custom. In Standard[Default] Custom mode, Secure Boot Policy variables can be Secure Boot Mode Custom configured by a physically present user without full authentication 5.6.5 Security ARC-1738-C2 Quick Reference Guide 95...

  • Page 96: Save And Exit

    Select the Keyboard NumLock state Disabled[Default] Quiet Boot Enables or disables Quiet Boot option Enabled Boot Option #1 Set the system boot order. Boot Option #2 Set the system boot order. 5.6.6 Save and exit 96 ARC-1738-C2 Quick Reference Guide...

  • Page 97: Save Changes And Reset

    Reset system setup without saving any changes. 5.6.6.3 Restore Defaults Restore/Load Default values for all the setup options. 5.6.6.4 Launch EFI Shell from filesystem device Attempts to Launch EFI Shell application (Shell.efi) from one of the available filesystem devices. ARC-1738-C2 Quick Reference Guide 97...

  • Page 98: Maintenance & Troubleshooting

    System Maintenance Introduction If the components of the product fail they must be replaced. Please contact the system reseller or vendor to purchase the replacement parts. Please follow the safety precautions outlined in the sections that follow: 98 ARC-1738-C2 Quick Reference Guide...

  • Page 99: General Safety Precautions

    Drop the device against a hard surface. ⚫ Strike or exert excessive force onto the LCD panel. ⚫ Touch any of the LCD panels with a sharp object. ⚫ In a site where the ambient temperature exceeds the rated temperature. ARC-1738-C2 Quick Reference Guide 99...

  • Page 100: Anti - Static Precautions

    Please ensure the following safety precautions are adhered to at all times. Follow the electrostatic precautions outlined below whenever the device is opened. Make sure the power is turned off and the power cord is disconnected 100 ARC-1738-C2 Quick Reference Guide...

  • Page 101: Maintenance And Cleaning

    Never drop any objects or liquids through the openings of the device. ⚫ Be cautious of any possible allergic reactions to solvents or chemicals used when cleaning the device. ⚫ Avoid eating, drinking and smoking within vicinity of the device. ARC-1738-C2 Quick Reference Guide 101...

  • Page 102: Cleaning Tools

    Cotton swabs: Cotton swaps moistened with rubbing alcohol or water are excellent tools for wiping hard to reach areas. ⚫ Foam swabs: Whenever possible, it is best to use lint free swabs such as foam swabs for cleaning. 102 ARC-1738-C2 Quick Reference Guide...

  • Page 103: Basic Troubleshooting

    No Console Input Devices are found Flash update is failed Typically for development use. The beep code is generated when platform cannot be reset because reset protocol is not available. Platform PCI resource requirements cannot be met https://uefi.org/specs/PI/1.8/V2_Overview.html ARC-1738-C2 Quick Reference Guide 103...

  • Page 104: Product Application

    Avalue technical support team, or Avalue customer service representatives for further information. Feel free to inquire about this supplementary resource to enhance your understanding of the Watchdog Timer and Digital I/O (DIO) Application for optimal utilization of your Panel 104 ARC-1738-C2 Quick Reference Guide...

  • Page 105: Operating The Device

    Avalue technical support team, or Avalue customer service representatives. These professionals can provide tailored guidance and assistance to address any unique needs related to Multi-Touch mode adjustments. ARC-1738-C2 Quick Reference Guide 105...

Table of Contents