Avalue Technology ARC-10W37 Quick Reference Manual
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Avalue Technology ARC-10W37 Quick Reference Manual

10.1” wxga led with p-cap touch fanless rugged touch panel pc with iet expansion
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ARC-10W37
10.1" WXGA LED with P-cap Touch Fanless Rugged Touch
Panel PC with IET Expansion
Quick Reference Guide
Ed – 21 May 2024
st
1
Copyright Notice
Copyright © 2024 Avalue Technology Inc., ALL RIGHTS RESERVED.
Part No. E2017A037A0R

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Summary of Contents for Avalue Technology ARC-10W37

  • Page 1 ARC-10W37 10.1” WXGA LED with P-cap Touch Fanless Rugged Touch Panel PC with IET Expansion Quick Reference Guide Ed – 21 May 2024 Copyright Notice Copyright © 2024 Avalue Technology Inc., ALL RIGHTS RESERVED. Part No. E2017A037A0R...
  • Page 2 ARC-10W37 Document Amendment History Revision Date Comment May 2024 Avalue Initial Release 2 ARC-10W37 Quick Reference Guide...
  • Page 3 For detailed information, please always refer to the electronic user's manual. Copyright Notice © 2024 by Avalue Technology Inc. All rights are reserved. No parts of this manual may be copied, modified, or reproduced in any form or by any means for commercial use without the prior written permission of Avalue Technology Inc.
  • Page 4 ㆍDescription of your software (operating system, version, application software, etc.) ㆍA complete description of the problem ㆍThe exact wording of any error messages To receive the latest version of the user’s manual; please visit our Web site at: www.avalue.com 4 ARC-10W37 Quick Reference Guide...
  • Page 5 On the other hand, if the new product defect is resulting from incorrect configuration or erroneous use by the user instead of any problem of the hardware itself, the customer will also be requested to pay for relevant handling fees. ARC-10W37 Quick Reference Guide...
  • Page 6 Lacking detailed statement of fault steps also makes the problem hard to be identified, sometimes resulting in second-time repairs. 6 ARC-10W37 Quick Reference Guide...
  • Page 7 Product has been altered or its label of the serial number has been torn off. • Product functionality issues resulting from improper use by the user, unauthorized dismantle or alteration, unfit operation environment, improper maintenance, accident ARC-10W37 Quick Reference Guide...
  • Page 8 If the customer demands an additional maintenance analysis report, a service fee of various level will be charged depending on the warranty status. In case the analysis result shows that the defect attributes to Avalue’s faulty design or process, the analysis fee will be exempted. 8 ARC-10W37 Quick Reference Guide...
  • Page 9 9. Position the power cord so that people cannot step on it. Do not place anything over the power cord. 10. All cautions and warnings on the equipment should be noted. 11. If the equipment is not used for a long time, disconnect it from the power source to ARC-10W37 Quick Reference Guide...
  • Page 10 The equipment has obvious signs of breakage. 14. CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. 15. Equipment intended only for use in a RESTRICTED ACCESS AREA. 10 ARC-10W37 Quick Reference Guide...
  • Page 11 A NOTE provides additional information intended to avoid Note inconveniences during operation. Direct current. Alternating current Stand-by, Power on FCC Certification CE Certification Follow the national requirements for disposal of equipment. Stacking layer limit This side up ARC-10W37 Quick Reference Guide 11...
  • Page 12 ARC-10W37 Fragile Packaging Beware of water damage, moisture-proof Carton recyclable Handle with care Follow operating instructions of consult instructions for use. 12 ARC-10W37 Quick Reference Guide...
  • Page 13 EXPLOSION ou une fuite de liquide ou de gaz inflammable. - UNE BATTERIE soumise à une pression d'air extrêmement basse pouvant entraî ner une EXPLOSION ou une fuite de liquide ou de gaz inflammable. ARC-10W37 Quick Reference Guide 13...

  • Page 14: Table Of Contents

    1.4 System Overview ....................25 1.4.1 I/O View ..........................25 1.5 System Dimensions ....................26 Hardware Configuration ..................27 2.1 ARC-10W37 connector mapping................28 2.1.1 Serial port 1 connector (COM1) ..................... 28 2.1.2 Serial port 2 connector (COM2) ..................... 29 2.2 Powering On the System ..................
  • Page 15 2.13.1 Serial Port 1 connector (H_COM1)..................58 2.13.2 Serial Port 2 connector (H_COM2)..................58 2.14 ARC-BYT DB-K Connectors settings ..............59 2.14.1 Serial Port 1 connector (I_COM1) ..................59 2.14.2 Serial Port 2 connector (I_COM2) ..................59 ARC-10W37 Quick Reference Guide 15...
  • Page 16 5.6.2.3.2 PTT Configuration......................90 5.6.2.4 Trusted Computing ......................90 5.6.2.5 APCI Settings ........................91 5.6.2.6 IT5782 Super IO Configuration ..................91 5.6.2.6.1 Serial Port 1 Configuration ....................92 5.6.2.6.2 Serial Port 2 Configuration ....................93 16 ARC-10W37 Quick Reference Guide...
  • Page 17 Discard Changes and Reset ................... 109 5.6.6.3 Restore Defaults ......................110 5.6.6.4 Launch EFI Shell from filesystem device ............... 110 6. Maintenance & Troubleshooting................111 7. Product Application ....................117 8. Operating the Device ....................118 ARC-10W37 Quick Reference Guide 17...

  • Page 18: Getting Started

    Before installation, please ensure all the items listed in the following table are included in the package. Item Description Q’ty ARC-10W37 Panel PC Power Adapter Screws for VESA Screws for HDD Bracket & screws for panel mount 18 ARC-10W37 Quick Reference Guide...
  • Page 19 Quick Reference Guide Purposes and Applications ARC-10W37 is used the Intel Atom (Alder-Lake N platform), which has stronger performance and lower power consumption(6~12W). it also inherits from ARC-series strength, Modularized, Flexible Expansion, Reliability and Stability. The customer can choose ARC-10W37 to use wide temperature environment, and also ARC series have been passed stricter vibration and shock testing.

  • Page 20: System Specifications

    LCD Panel Please note that long-term operation in an environment exceeding 50°C (122°F) will affect the service life of the Panel. Display Type WXGA Resolution 1280 x 800 Pixel pitch 0.1695mm(H) x 0.1695mm(V) Luminance 400 cd/m2 20 ARC-10W37 Quick Reference Guide...
  • Page 21 JUSB1: 1 x 2 x 5 pin, pitch 2.00mm wafer Touch(BOM option for resistive/P-cap): JTP1: 5 x 1 header, pitch 2.54mm GPIO (Option By IET module only (DB-E) SATA 1x SATA III connector SATA Power 1x 2-Pin Wafer (2.0mm) for 5V Power SATA Power,1A ARC-10W37 Quick Reference Guide 21...
  • Page 22 Wake on RTC, Wake on Ring Power Connector Lockable DC Jack (option for phoenix connector) Type Power Adapter AC/DC adapter 19V/3.78A Screw Type Mechanical Dimension 282.4 x 201 x 50.9mm Weight 2.3 Kgs Construction- Front Die casting with cover lens 22 ARC-10W37 Quick Reference Guide...
  • Page 23 5. Test Axis: +/- X,Y,Z axis 6. Operation mode 7. Reference IEC 60068-2-27 Testing procedures Test Eb : Shock Test Package drop test Drop Test Reference ISTA 2A, Method : IEC-60068-2-32 Test:Ed Test Ea : Drop Test ARC-10W37 Quick Reference Guide 23...
  • Page 24 IET DB-F OBDII - CAN Bus Kit for ARC Series (ISO15765-4 for Special ACC-ARC-OBDII-3R Large Vehicle) (ARC-EHL is used eSPI EC, so need to add eSPI to LPC IC for UART) Note: Specifications are subject to change without notice. 24 ARC-10W37 Quick Reference Guide...

  • Page 25: System Overview

    DC Power-in connector COM1/2 Serial port 1/2 connector DB-9 male connector USB3.2 2 x USB 3.2 connector USB Type C USB Type C connector LAN1/2 RJ-45 Ethernet 1/2 HDD/Power LED indicator Power Switch Power on button ARC-10W37 Quick Reference Guide 25...

  • Page 26: System Dimensions

    ARC-10W37 1.5 System Dimensions (Unit: mm) 26 ARC-10W37 Quick Reference Guide...

  • Page 27: Hardware Configuration

    Quick Reference Guide 2. Hardware Configuration For advanced information, please refer to: 1- ARC-ADLN, ARC-BYT DB-A/B/C/D/E/F/G/H/K included in this manual. Note: If you need more information, please visit our website: www.avalue.com ARC-10W37 Quick Reference Guide 27...

  • Page 28: Arc-10W37 Connector Mapping

    NDCD# NDSR# NRXD NRTS# * Default NTXD NCTS# Note: NDTR# NRI# supports RS232 (BOM option for RS422/485) RS-422(BOM option) Signal PIN PIN Signal TxD- TxD+ RxD+ RxD- RS-485(BOM option) Signal PIN PIN Signal DATA- DATA+ 28 ARC-10W37 Quick Reference Guide...

  • Page 29: Serial Port 2 Connector (Com2)

    Quick Reference Guide 2.1.2 Serial port 2 connector (COM2) RS-232 Signal PIN PIN Signal NDCD# NDSR# NRXD NRTS# NTXD NCTS# NDTR# NRI# ARC-10W37 Quick Reference Guide 29...

  • Page 30: Powering On The System

    Step 3: Locate the power button on the product. Step 4: Switch on the power button can turn on the system. Keep holding the power button on can force shutdown the PC. Power Input Connector Power Button 30 ARC-10W37 Quick Reference Guide...

  • Page 31: Arc-Adln Overview

    Quick Reference Guide 2.3 ARC-ADLN Overview ARC-10W37 Quick Reference Guide 31...

  • Page 32: Arc-Adln Jumper And Connector List

    3 x 1 wafer, pitch 2.00mm JRTC1 Clear CMOS Connectors Label Function Note SO_DIMM1 1 x 262-Pin DDR5 4800MHz SO-DIMM JFP1 Front Panel connector 6 x 2 wafer, pitch 2.00mm JPD1 PD JTAG connector 4 x 1 header, pitch 2.00mm 32 ARC-10W37 Quick Reference Guide...
  • Page 33 3 x 1 header, pitch 2.00mm SATA1 Serial ATA connector SATAPW1 SATA Power connector 2 x 1 wafer, pitch 2.00mm M2B1 M.2 2242/3042/3052 Type B Slot M2KE1 M.2 2230 Type E Slot USIM1 USIM card slot ARC-10W37 Quick Reference Guide 33...

  • Page 34: Arc-Adln Jumpers & Connectors Settings

    ARC-10W37 2.5 ARC-ADLN Jumpers & Connectors settings 2.5.1 Clear CMOS (JRTC1) Protect* Clear CMOS *Default 2.5.2 Serial port 1/2 pin9 signal select (JRI1/JRI2) Ring* +12V JRI1 JRI2 * Default 34 ARC-10W37 Quick Reference Guide...

  • Page 35: Serial Port 1 In Rs-232/422/485 Mode (Jcom_Sel1)

    485_422TX1+ NDTRA# 11 COM1-4 12 422RX1- Note: This connector is available after modify the mode of COM1 in BIOS setting. * Default 2.5.4 LVDS Back Light power selection (JSBKL1) PWM mode* DC mode * Default ARC-10W37 Quick Reference Guide 35...

  • Page 36: At/Atx Input Power Select (Jsatx1)

    ARC-10W37 2.5.5 AT/ATX Input power select (JSATX1) ATX* * Default 2.5.6 M.2 KEY power select (JP1) +3.8V +3.3V* * Default 36 ARC-10W37 Quick Reference Guide...

  • Page 37: Lcd Inverter Connector (Jbkl1)

    Quick Reference Guide 2.5.7 LCD Inverter connector (JBKL1) Signal LVDS_BKLADJ LVDS_BKLT_EN +12V 2.5.8 Firmware Update connector (JPD1) Signal LDO_3V3 EEPROM_I2C_SCL EEPROM_I2C_SDA ARC-10W37 Quick Reference Guide 37...

  • Page 38: Touch Connector (Jtp1) Co-Lay Usb2.0 Header (Jusb1)

    ARC-10W37 2.5.9 Touch connector (JTP1) co-lay USB2.0 header (JUSB1) JTP1* Signal SENSE JUSB1 Signal +5VSB USB_WFR_PN8 *Default USB_WFR_PP8 2.5.10 On-board header for USB2.0 (JUSB2) Signal USB2_R_DP8 USB2_R_DN8 +5VSB 38 ARC-10W37 Quick Reference Guide...

  • Page 39: Lvds Connector (Lvds1)

    30 LVDS_DATAN6 LVDS_DATAP7 27 28 LVDS_DATAP6 LVDS_DATAN5 23 24 LVDS_DATAN4 LVDS_DATAP5 21 22 LVDS_DATAP4 LVDS_DATAN3 17 18 LVDS_DATAN2 LVDS_DATAP3 15 16 LVDS_DATAP2 LVDS_DATAN1 11 12 LVDS_DATAN0 LVDS_DATAP1 10 LVDS_DATAP0 LVDS_VDD33V LVDS_VDD5V LVDS_VDD33V LVDS_VDD5V LVDS_VDD33V LVDS_VDD5V ARC-10W37 Quick Reference Guide 39...

  • Page 40: Amplifier_R (Jspkr1)

    ARC-10W37 2.5.12 AMPLIFIER_R (JSPKR1) Signal SPK_R- SPK_R+ 2.5.13 AMPLIFIER_L (JSPKL1) Signal SPK_L- SPK_L+ 40 ARC-10W37 Quick Reference Guide...

  • Page 41: Spi Connector (Jspi1)

    Quick Reference Guide 2.5.14 SPI connector (JSPI1) Signal PIN PIN Signal +3.3VSB ROM_CS# ROM_SPI_CLK ROM_SPI_MISO ROM_SPI_MOSI HOLD# SPI_WP# 2.5.15 EC Debug connector (JEC1) Signal EC_SMDAT_DBG EC_SMCLK_DBG ARC-10W37 Quick Reference Guide 41...

  • Page 42: B2B Connector (Jb2B1)

    PCIE_RXP_9 HDMI1_CLKN HDMI1_CLKP PCIE_CLK_N3 Signal PIN PIN Signal PCIE_CLK_P3 MICIN_R +12V MICIN_L MIC1_JD +12V LINEOUT1_JD LINE1-JD LPC_SERIRQ 46 +5VSB LINEOUT_R LINEIN_R LPC_LFRAME# 47 +5VSB LINEOUT_L LINEIN_L CLK_24M_CB 48 +5VSB LPC_AD0 49 +5VSB LPC_AD1 50 +5VSB 42 ARC-10W37 Quick Reference Guide...

  • Page 43: Sata Power Connector (Satapw1)

    Quick Reference Guide 2.5.17 SATA Power connector (SATAPW1) Signal 2.5.18 Front Panel connector (JFP1) Signal PWBT RST# PWR-LED- PWR-LED+ HDD-LED- HDD-LED+ LAN1-LED- LAN1-LED+ LAN2-LED- LAN2-LED+ ARC-10W37 Quick Reference Guide 43...

  • Page 44: Battery Connector (Bt1)

    ARC-10W37 2.5.19 Battery connector (BT1) Signal +RTCBATT 44 ARC-10W37 Quick Reference Guide...

  • Page 45: Arc-Byt Db-A/B/C/D/E/F/G/H/K Overviews

    Quick Reference Guide 2.6 ARC-BYT DB-A/B/C/D/E/F/G/H/K Overviews 2.6.1 ARC-BYT DB-A 2.6.2 ARC-BYT DB-B 2.6.3 ARC-BYT DB-C ARC-10W37 Quick Reference Guide 45...

  • Page 46: Arc-Byt Db-D

    ARC-10W37 2.6.4 ARC-BYT DB-D 2.6.5 ARC-BYT DB-E 2.6.6 ARC-BYT DB-F 46 ARC-10W37 Quick Reference Guide...

  • Page 47: Arc-Byt Db-G

    Quick Reference Guide 2.6.7 ARC-BYT DB-G 2.6.8 ARC-BYT DB-H 2.6.9 ARC-BYT DB-K ARC-10W37 Quick Reference Guide 47...

  • Page 48: Arc-Byt Db-A/B/C/D/E/F/G/H/K Connector List

    Jumpers Label Function Note E_JCAN20 CAN2.0 Switch 3 x 1 header, pitch 2.00mm E_JIAP1 For user update FW 3 x 1 header, pitch 2.00mm E_JBOOT0 For user update FW 3 x 1 header, pitch 2.00mm 48 ARC-10W37 Quick Reference Guide...

  • Page 49: Arc-Byt Db-F

    H_USB_PWR_SEL1 USB Power selector 3 x 1 header, pitch 2.00mm Connectors Label Function Note H_JUSB1 USB3.0 connector H_COM1/2 Serial Port 1/2 connector DB-9 male connector H_JB2B1 B2B connector 2.7.9 ARC-BYT DB-K Connectors Label Function Note I_JLAN1 RJ-45 Ethernet ARC-10W37 Quick Reference Guide 49...
  • Page 50 ARC-10W37 I_COM1/2 Serial Port 1/2 connector DB-9 male connector I_JB2B1 B2B connector 50 ARC-10W37 Quick Reference Guide...

  • Page 51: Arc-Byt Db-D Connectors Settings

    Serial Port 1 connector (D_COM1) Signal PIN PIN Signal NDCD#_3_D NDSR#_3_D NRXD_3_D NRTS#_3_D NTXD_3_D NCTS#_3_D NDTR#_3_D NRI#_3_D 2.8.2 Serial Port 2 connector (D_COM2) Signal PIN PIN Signal NDCD#_2_D NDSR#_2_D NRXD_2_D NRTS#_2_D NTXD_2_D NCTS#_2_D NDTR#_2_D NRI#_2_D ARC-10W37 Quick Reference Guide 51...

  • Page 52: Arc-Byt Db-E Jumpers & Connectors Settings

    ARC-10W37 2.9 ARC-BYT DB-E Jumpers & Connectors settings 2.9.1 CAN2.0 Switch (E_JCAN20) CAN2.0A (11-bit)* CAN2.0B (29-bit) *Default 2.9.2 For user update FW (E_JBOOT0) Default* For user update FW *Default 52 ARC-10W37 Quick Reference Guide...

  • Page 53: For User Update Fw (E_Jiap1)

    Quick Reference Guide 2.9.3 For user update FW (E_JIAP1) Default* For user update FW *Default 2.9.4 For user update FW (E_CN1) Signal +3.3V SWDIO SWCLK CAN_BUS_RESET# ARC-10W37 Quick Reference Guide 53...
  • Page 54 ARC-10W37 2.9.5 General purpose I/O connector (E_GPIO1) Signal +3.3V 2.9.6 CAN Bus connector (E_CAN1) Signal CANH CANL 54 ARC-10W37 Quick Reference Guide...

  • Page 55: Arc-Byt Db-F Connectors Settings

    CAN Bus connector 1 (F_CAN1) Signal PIN PIN Signal CAN_PWR CAN_8 CAN_IND CAN_9 BAT_GND CAN_WAKE CAN_11 UART_RXD_1_F CAN_12 UART_TXD_1_F CAN_13 CAN_14 2.10.2 CAN Bus connector 2 (F_CAN2) Signal PIN PIN Signal BAT_PWR CAN_12 CAN_8 CAN_13 CAN_9 CAN_14 BAT_GND CAN_11 ARC-10W37 Quick Reference Guide 55...

  • Page 56: Arc-Byt Db-G Connectors Settings

    Serial Port 1 connector (G_COM1) Signal PIN PIN Signal NDCD#_3_G NDSR#_3_G NRXD_3_G NRTS#_3_G NTXD_3_G NCTS#_3_G NDTR#_3_G NRI#_3_G 2.11.2 Serial Port 2 connector (G_COM2) Signal PIN PIN Signal NDCD#_2_G NDSR#_2_G NRXD_2_G NRTS#_2_G NTXD_2_G NCTS#_2_G NDTR#_2_G NRI#_2_G 56 ARC-10W37 Quick Reference Guide...

  • Page 57: Serial Port 3 Connector (G_Com3)

    Quick Reference Guide 2.11.3 Serial Port 3 connector (G_COM3) Signal PIN PIN Signal NDCD#_1_G NDSR#_1_G NRXD_1_G NRTS#_1_G NTXD_1_G NCTS#_1_G NDTR#_1_G NRI#_1_G 2.12 ARC-BYT DB-H Jumpers settings 2.12.1 USB Power selector (H_USB_PWR_SEL1) +5VSB* *Default ARC-10W37 Quick Reference Guide 57...

  • Page 58: Arc-Byt Db-H Connectors Settings

    Serial Port 1 connector (H_COM1) Signal PIN PIN Signal NDCD#_1_H NDSR#_1_H NRXD_1_H NRTS#_1_H NTXD_1_H NCTS#_1_H NDTR#_1_H NRI#_1_H 2.13.2 Serial Port 2 connector (H_COM2) Signal PIN PIN Signal NDCD#_2_H NDSR#_2_H NRXD_2_H NRTS#_2_H NTXD_2_H NCTS#_2_H NDTR#_2_H NRI#_2_H 58 ARC-10W37 Quick Reference Guide...

  • Page 59: Arc-Byt Db-K Connectors Settings

    Serial Port 1 connector (I_COM1) Signal PIN PIN Signal NDCD#_1_I NDSR#_1_I NRXD_1_I NRTS#_1_I NTXD_1_I NCTS#_1_I NDTR#_1_I NRI#_1_I 2.14.2 Serial Port 2 connector (I_COM2) Signal PIN PIN Signal NDCD#_2_I NDSR#_2_I NRXD_2_I NRTS#_2_I NTXD_2_I NCTS#_2_I NDTR#_2_I NRI#_2_I ARC-10W37 Quick Reference Guide 59...

  • Page 60: Installation

    ARC-10W37 3. Installation 60 ARC-10W37 Quick Reference Guide...
  • Page 61 ⚫ Anti-static Discharge: If a user open the rear panel of the flat bezel panel PC, to configure the jumpers or plug in added peripheral devices, ground themselves first and wear an anti-static wristband. ARC-10W37 Quick Reference Guide 61...

  • Page 62: Installing Hard Disk & Memory

    Memory Installation: Remove 3 screws to release the chassis cover, and remove it. Step 2.1 Insert the SODIMM into the memory socket. Step 2.2 Re-assemble your system back through previous steps to complete the installation. 62 ARC-10W37 Quick Reference Guide...
  • Page 63 Quick Reference Guide Step 3. HDD Installation: Insert the HDD into the Drive Bay and fasten 2 screws. ARC-10W37 Quick Reference Guide 63...

  • Page 64: Installing Arc-Byt Db

    ARC-10W37 3.2 Installing ARC-BYT DB Step 1. Unfasten 2 screws of the HDD bracket and take it off. Step 2. Remove 4 screws to release the chassis cover, and remove it. 64 ARC-10W37 Quick Reference Guide...
  • Page 65 Quick Reference Guide Step 3.1 Insert the ARC-BYT DB into the socket and fasten 3 screws. Step 3.2 Re-assemble your system back through previous steps to complete the installation. ARC-10W37 Quick Reference Guide 65...

  • Page 66: System Mounting

    Keep the wires separated according to the interface. Wires that share similar electrical characteristics must be bundled together. ⚫ Do not bundle input wiring with output wiring. Keep them separate. ⚫ When necessary, it is strongly advised that you label wiring to all devices in the system. 66 ARC-10W37 Quick Reference Guide...

  • Page 67: Wall Mounting

    4mm. Step 2. Select the location on the wall for the wall mount plate, secure the mount plate to the wall by inserting four M5 screws into pilot holes and tightening them. ARC-10W37 Quick Reference Guide 67...
  • Page 68 PC with the wall mount plate on the wall and slide the panel PC downwards to hang the bracket on the mount plate. Secure the panel PC in place by tightening screws in the wall mount bracket. 68 ARC-10W37 Quick Reference Guide...

  • Page 69: Arm/ Stand Mounting

    Step 2. Align the retention screw holes on the mounting arm interface with VESA holes in the panel PC and secure the panel PC with four M4 retention screws. Ensure that the thread depth of the screws on the rear panel does not exceed 4mm. ARC-10W37 Quick Reference Guide 69...

  • Page 70: Panel Mounting

    1. Prepare a panel cutout according to the panel PC dimensions. For the panel cutout dimension, please refer to “System Dimensions” section in this manual. 2. Install the panel PC in the cabinet and retrieve hook brackets from the accessory box. 70 ARC-10W37 Quick Reference Guide...
  • Page 71 4. Tighten the screws to affix the panel PC in place, fasten all the hook bracket to ensure panel PC well fix at cabinet. (Different size panel PC come with different quantities mounting brackets and screws.) ARC-10W37 Quick Reference Guide 71...

  • Page 72: Vesa Mounting

    ARC-10W37 3.3.4 VESA Mounting The following picture indicates VESA mounting hole pattern (75x75 / 100x100 mm) on this Panel PC. VESA mount is a widely used mounting solution suitable for all kinds of industrial applications. 72 ARC-10W37 Quick Reference Guide...

  • Page 73: Drivers Installation

    HID touch digitizer built-in driver in Windows 7 or later. Note: Installation procedures and screen shots in this section are for your reference and may not be exactly the same as shown on your screen. ARC-10W37 Quick Reference Guide 73...

  • Page 74: Install Chipset Driver

    Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on. Step 3. Click Install. Step1. Click Next. Step 4. Click Finish to complete setup. Step 2. Click Accept. 74 ARC-10W37 Quick Reference Guide...

  • Page 75: Install Vga Driver

    Step 3. Click Start. process, click Continue to go on. Step 1. Click Begin installation. Step 4. Click Finish to complete setup. Step 2. Click I agree to accept license agreement. ARC-10W37 Quick Reference Guide 75...

  • Page 76: Install Me Driver

    Continue to go on. Step 3. Click Next. Step 4. Click Finish to complete setup. Step 1. Click Next to continue setup. Step 2. Click Next. 76 ARC-10W37 Quick Reference Guide...

  • Page 77: Install Serial Io Driver

    If the warning message appears while the installation process, click Continue to go on. Step 3. Click Next. Step 1. Click Next. Step 4. Click Next. Step 2. Click Next. Step 5. Click Finish to complete setup. ARC-10W37 Quick Reference Guide 77...

  • Page 78: Install Audio Driver (For Realtek Alc888S)

    Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. Step 3. Installing. Step 1. Installing Drivers. Step 4. Click Finish to complete setup. Step 2. Click Next. 78 ARC-10W37 Quick Reference Guide...

  • Page 79: Install Lan Driver

    Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on. Step 4. Complete setup. Step 1. Installing Drivers. Step 2. Click OK. ARC-10W37 Quick Reference Guide 79...

  • Page 80: Bios Setup

    ARC-10W37 5. BIOS Setup 80 ARC-10W37 Quick Reference Guide...

  • Page 81: Introduction

    If you do not press the keys at the correct time and the system does not boot, an error message will be displayed and you will again be asked to. Press F1 to Continue, DEL to enter SETUP ARC-10W37 Quick Reference Guide 81...

  • Page 82: Using Setup

    Note: Some of the navigation keys differ from one screen to another. • To Display a Sub Menu Use the arrow keys to move the cursor to the sub menu you want. Then press <Enter>. A “➢” pointer marks all sub menus. 82 ARC-10W37 Quick Reference Guide...

  • Page 83: Getting Help

    BIOS Vendor and your systems manufacturer to provide the absolute maximum performance and reliability. Even a seemingly small change to the chipset setup has the potential for causing you to use the override. ARC-10W37 Quick Reference Guide 83...

  • Page 84: Bios Setup

    <Enter> to accept and enter the sub-menu. 5.6.1 Main Menu This section allows you to record some basic hardware configurations in your computer and set the system clock. 84 ARC-10W37 Quick Reference Guide...

  • Page 85: System Language

    Visit the Avalue website (www.avalue.com) to download the latest product and BIOS information. 5.6.2 Advanced Menu This section allows you to configure your CPU and other system devices for basic operation through the following sub-menus. ARC-10W37 Quick Reference Guide 85...

  • Page 86: Cpu Configuration

    Options Description When enabled, a VMM can utilize the additional Intel (VMX) Virtualization Disabled hardware capabilities provided by Vanderpool Technology Enabled[Default] Technology. All[Default] Number of cores to enable in each processor Active Processor Cores package. 86 ARC-10W37 Quick Reference Guide...

  • Page 87: Efficient-Core Information

    Quick Reference Guide 5.6.2.1.1 Efficient-core Information 5.6.2.2 Power & Performance ARC-10W37 Quick Reference Guide 87...

  • Page 88: Cpu - Power Management Control

    Enabling will expose the CPPC v2 interface to Technology Disabled allow for hardware controlled P-states. Enabled[Default], Enable/Disable processor Turbo Mode (requires Turbo Mode Disabled EMTTM enabled too). AUTO means enabled. Enabled[Default], C States Enable/Disable CPU Power Management. Disabled 5.6.2.2.1.1 View/Configure Turbo Options 88 ARC-10W37 Quick Reference Guide...

  • Page 89: Pch-Fw Configuration

    Description Disabled When Disabled ME will be put into ME Temporarily ME State Enabled[Default] Disabled Mode. 5.6.2.3.1 Firmware Update Configuration Item Option Description Disabled[Default], ME FW Image Re-Flash Enable/Disable Me FW Image Re-Flash function. Enabled ARC-10W37 Quick Reference Guide 89...

  • Page 90: Ptt Configuration

    5.6.2.4 Trusted Computing Item Options Description Enables or Disables BIOS support for security device. Disable, Security Device Support O.S. will not show Security Device. TCG EFI protocol Enable[Default] and INT1A interface will not be available. 90 ARC-10W37 Quick Reference Guide...

  • Page 91: Apci Settings

    5.6.2.6 IT5782 Super IO Configuration You can use this item to set up or change the IT5782 Super IO configuration for serial ports. Please refer to 5.6.2.6.1 ~ 5.6.2.6.5 for more information. ARC-10W37 Quick Reference Guide 91...

  • Page 92: Serial Port 1 Configuration

    Set Parameters of Serial Port 5 (COME). 5.6.2.6.1 Serial Port 1 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled UART 232[Default] UART 232 422 485 UART 422 Change the Serial Port as RS232/422/485. UART 485 92 ARC-10W37 Quick Reference Guide...

  • Page 93: Serial Port 2 Configuration

    Quick Reference Guide 5.6.2.6.2 Serial Port 2 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 5.6.2.6.3 Serial Port 3 Configuration ARC-10W37 Quick Reference Guide 93...

  • Page 94: Serial Port 4 Configuration

    ARC-10W37 5.6.2.6.4 Serial Port 4 Configuration 5.6.2.6.5 Serial Port 5 Configuration 94 ARC-10W37 Quick Reference Guide...

  • Page 95: Hw Monitor

    Enable or disable System wake on alarm event. Select Disabled[Default], Fixed Time, system will wake on the hr::min::sec specified. Wake system from S5 Fixed Time Select Dynamic Time, System will wake on the current time Dynamic Time + Increase minute(s). ARC-10W37 Quick Reference Guide 95...

  • Page 96: Serial Port Console Redirection

    Description Disabled[Default], Console Redirection Console Redirection Enable or Disable. Enabled Disabled[Default], Console Redirection EMS Console Redirection Enable or Disable. Enabled 5.6.2.10 USB Configuration The USB Configuration menu helps read USB information and configures USB settings. 96 ARC-10W37 Quick Reference Guide...

  • Page 97: Network Stack Configuration

    Optical drives are emulated as ‘CDROM’, drives with no media will be Hard Disk CD-ROM emulated according to a drive type. 5.6.2.11 Network Stack Configuration Item Options Description Enabled Network Stack Enable/Disable UEFI Network Stack. Disabled[Default] ARC-10W37 Quick Reference Guide 97...

  • Page 98: Nvme Configuration

    ARC-10W37 5.6.2.12 NVMe Configuration 5.6.3 Chipset 98 ARC-10W37 Quick Reference Guide...

  • Page 99: System Agent (Sa) Configuration

    Quick Reference Guide 5.6.3.1 System Agent (SA) Configuration Item Option Description Enabled[Default] VT-d VT-d capability. Disabled 5.6.3.1.1 Memory Configuration ARC-10W37 Quick Reference Guide 99...

  • Page 100: Graphics Configuration

    128MB Select the Aperture Size. Note: Above 4GB 256MB[Default] MMIO BIOS assignment is automatically enabled Aperture Size 512MB when selecting > 2048MB aperture. To use this 1024MB feature, please disable CSM Support. 5.6.3.2 PCH-IO Configuration 100 ARC-10W37 Quick Reference Guide...

  • Page 101: Pci Express Configuration

    Disabled Set the ASPM Level: Force L0s – Force all Disabled[Default], links to L0s State AUTO – BIOS auto ASPM configure DISABLE – Disables ASPM. Auto Disabled[Default] L1 Substates PCI Express L1 Substates settings. L1.1 ARC-10W37 Quick Reference Guide 101...

  • Page 102: Pci Express Root Port 7 (Lan1-I226)

    L0s State AUTO – BIOS auto ASPM configure DISABLE – Disables ASPM. Auto Disabled[Default] L1 Substates L1.1 PCI Express L1 Substates settings. L1.1 & L1.2 Disabled[Default], Enable/Disable Precision Time Enabled Measurement. Auto[Default] Gen1 PCIe Speed Configure PCIe Speed. Gen2 Gen3 102 ARC-10W37 Quick Reference Guide...

  • Page 103: Pci Express Root Port 9 (B2B)

    L0s State AUTO – BIOS auto ASPM configure DISABLE – Disables ASPM. Auto Disabled[Default] L1 Substates L1.1 PCI Express L1 Substates settings. L1.1 & L1.2 Disabled[Default], Enable/Disable Precision Time Enabled Measurement. Auto[Default] Gen1 PCIe Speed Configure PCIe Speed. Gen2 Gen3 ARC-10W37 Quick Reference Guide 103...

  • Page 104: Pci Express Root Port 10 (Lan2-I226)

    L0s State AUTO – BIOS auto ASPM configure DISABLE – Disables ASPM. Auto Disabled[Default] L1 Substates L1.1 PCI Express L1 Substates settings. L1.1 & L1.2 Disabled[Default], Enable/Disable Precision Time Enabled Measurement. Auto[Default] Gen1 PCIe Speed Configure PCIe Speed. Gen2 Gen3 104 ARC-10W37 Quick Reference Guide...

  • Page 105: Sata Configuration

    Enable or Disable SATA Port. Enabled[Default] 5.6.3.2.3 HD Audio Configuration Item Option Description Control Detection of the HD-Audio device. Disable = HDA Disabled HD Audio will be unconditionally disabled Enabled = HDA will be Enabled[Default] unconditionally enabled. ARC-10W37 Quick Reference Guide 105...

  • Page 106: Board & Panel Configuration

    AC loss resume. Last state Disabled Wake Up by Ring Wake Up by Ring from S3/S4/S5. Enabled[Default] Disabled[Default] 30 sec 40 sec 50 sec Watch Dog Select WatchDog. 1 min 2 min 10 min 30 min 106 ARC-10W37 Quick Reference Guide...

  • Page 107: Security

    Low[Default] Set M.2 KeyB Pin38(DEVSLP) as M.2 KeyB P38 Setting High Low/High. Disabled[Default] SHOW DMI INFO SHOW DMI INFO. Enabled 5.6.4 Security ⚫ Administrator Password Set setup Administrator Password ⚫ User Password Set User Password ARC-10W37 Quick Reference Guide 107...

  • Page 108: Secure Boot

    Setup Prompt Timeout 1~ 65535 key. 65535(0xFFFF) means indefinite waiting. On[Default] Bootup NumLock State Select the keyboard NumLock state Disabled[Default] Quiet Boot Enables or disables Quiet Boot option Enabled Boot Option #1/2 Set the system boot order. 108 ARC-10W37 Quick Reference Guide...

  • Page 109: Save And Exit

    Quick Reference Guide 5.6.6 Save and exit 5.6.6.1 Save Changes and Reset Reset the system after saving the changes. 5.6.6.2 Discard Changes and Reset Reset system setup without saving the changes. ARC-10W37 Quick Reference Guide 109...

  • Page 110: Restore Defaults

    ARC-10W37 5.6.6.3 Restore Defaults Restore/Load Default values for all the setup options. 5.6.6.4 Launch EFI Shell from filesystem device Attempts to Launch EFI Shell application (Shellx64.efi) from one of the available filesystem devices. 110 ARC-10W37 Quick Reference Guide...

  • Page 111: Maintenance & Troubleshooting

    System Maintenance Introduction If the components of the product fail they must be replaced. Please contact the system reseller or vendor to purchase the replacement parts. Please follow the safety precautions outlined in the sections that follow: ARC-10W37 Quick Reference Guide 111...
  • Page 112 Drop the device against a hard surface. ⚫ Strike or exert excessive force onto the LCD panel. ⚫ Touch any of the LCD panels with a sharp object. ⚫ In a site where the ambient temperature exceeds the rated temperature. 112 ARC-10W37 Quick Reference Guide...
  • Page 113 Please ensure the following safety precautions are adhered to at all times. Follow the electrostatic precautions outlined below whenever the device is opened. Make sure the power is turned off and the power cord is disconnected ARC-10W37 Quick Reference Guide 113...
  • Page 114 Never drop any objects or liquids through the openings of the device. ⚫ Be cautious of any possible allergic reactions to solvents or chemicals used when cleaning the device. ⚫ Avoid eating, drinking and smoking within vicinity of the device. 114 ARC-10W37 Quick Reference Guide...
  • Page 115 Cotton swabs: Cotton swaps moistened with rubbing alcohol or water are excellent tools for wiping hard to reach areas. ⚫ Foam swabs: Whenever possible, it is best to use lint free swabs such as foam swabs for cleaning. ARC-10W37 Quick Reference Guide 115...
  • Page 116 No Console Input Devices are found Flash update is failed Typically for development use. The beep code is generated when platform cannot be reset because reset protocol is not available. Platform PCI resource requirements cannot be met 116 ARC-10W37 Quick Reference Guide...

  • Page 117: Product Application

    Avalue technical support team, or Avalue customer service representatives for further information. Feel free to inquire about this supplementary resource to enhance your understanding of the Watchdog Timer and Digital I/O (DIO) Application for optimal utilization of your Panel ARC-10W37 Quick Reference Guide 117...

  • Page 118: Operating The Device

    Avalue technical support team, or Avalue customer service representatives. These professionals can provide tailored guidance and assistance to address any unique needs related to Multi-Touch mode adjustments. 118 ARC-10W37 Quick Reference Guide...

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