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SATO CL4NX Plus Operator's Manual

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CL4NX-J/CL6NX-J

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Summary of Contents for SATO CL4NX Plus

Page 1 CL4NX-J/CL6NX-J...
Page 2: Table Of Contents
Table of Contents Before You Start......................8 About This Manual..........................8 Features of the Product........................9 Safety Precautions........................... 10 Precautions for Installation and Handling..................15 Select a Safe Location........................15 Power Supply..........................16 Printing............................17 Regulatory Approval......................... 18 Environmentally Hazardous Materials....................21 Copyrights............................22 Limitation of Liability.........................
Page 3 Loading the Fan-fold Media....................125 Loading the Media with the Optional Cutter Unit..............126 Loading the Media with the Optional Rotary Cutter Unit (CL4NX Plus Only)...... 132 Loading the Media with the Optional Dispenser Unit and Liner Discharge Outlet....137 Loading the Media with the Optional Dispenser Unit and Liner Discharge Rewinder..141 Removing the Liner from the Rewinder................146...
Page 4 When to Replace Media and Ribbon.....................157 Checking the Remaining Amount of Media and Ribbon............157 Conditions That Trigger Paper End..................158 Conditions That Trigger Label Near End.................. 161 Conditions That Trigger Ribbon End..................162 Conditions That Trigger Ribbon Near End................163 Various Settings of the Product................
Page 5 Operations in Tear-Off Mode.....................555 Operations in Cutter Mode......................561 Operations in Dispenser Mode....................579 Operations in Linerless Mode (CL4NX Plus Only)..............597 Operations for RFID Write (RFID Models Only)............... 603 Operations When the Barcode Check Function Is Enabled............. 618 Operations When the Media Sensor Is Disabled..............623 Adjusting the Base Reference Point....................
Page 6 Replacing Consumable Parts......................750 Replacing the Print Head......................750 Replacing the Platen Roller...................... 752 Operating the Notification Screen of SOS (SATO Online Services) (SOS users only)....755 Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only)..........................755...
Page 7 Operating the Date and Time Settings Notification Screen of SOS (SATO Online Services) (SOS users only)..........................757 SOS (SATO Online Services) Application (SOS users only)............759 When You Are in Trouble..................760 When an Error Message Appears....................760 Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only)......................
Page 8: Before You Start
Before You Start About This Manual Thank you for purchasing the SATO CL4NX Plus/CL6NX Plus (hereafter referred to as "the product"). This manual supplies basic information on how to operate the CL4NX Plus/CL6NX Plus. Read the manual carefully to understand each function of the CL4NX Plus/CL6NX Plus before operation.
Page 9: Features Of The Product
• Printing speeds, up to 14ips for CL4NX Plus, 10ips for CL6NX Plus • Supports large media rolls with outside diameter of 265 mm (10 inches) for CL4NX Plus, 220 mm (8.66 inches) for CL6NX Plus • Supports ribbon length up to 600 meters (1968.5 feets) •...
Page 10: Safety Precautions
Safety Precautions Safety Precautions This topic describes how to use the product safely. Be sure to read the following information carefully before using the product. Pictographic Symbols This operator manual and the product labels use a variety of pictographic symbols. These symbols emphasize the safe and correct use of the product and to prevent injury to others and property damage.
Page 11 • If the product is dropped or breaks, immediately power it off, unplug the power cord from the outlet, and contact your SATO reseller or technical support. Using the product in one of these conditions could result in a fire or electric shock.
Page 12 Do not operate with wet hands • Do not disassemble or modify the product. Doing so could result in a fire or electric shock. Ask your SATO reseller or technical support to conduct internal inspections, adjustments, and repairs.
Page 13 Do not disassemble the product • Do not use cleaning fluids other than the ones supplied with the product or recommended by us. • The cleaning fluid is to be strictly kept away from the fire. Never apply heat or place it in the fire. Using the cleaning fluid •...
Page 14 • To replace the print head, follow the procedure in the Operator Manual. If the Operator Manual does not contain this procedure, avoid trying to replace it on your own terms, and contact your SATO reseller or technical support. •...
Page 15: Precautions For Installation And Handling
Precautions for Installation and Handling Select a Safe Location Product operations can be affected by the product's environment. Refer to the following instructions regarding how to install and handle the product. Install the product on a surface that is flat and level. Installing the product on a surface that is tilted, and not flat, may reduce the print quality.
Page 16: Power Supply
Power Supply Power Supply Product operations can be affected by the product's environment. Refer to the following instructions regarding how to install and handle the product. The product requires an AC power supply. Be sure to connect the product to an AC power supply. Connect the power cord to a grounded AC outlet.
Page 17: Printing
(the print speed, the print darkness, etc.). Please sufficiently test the product in your usage environment, and use it with the optimal combination. If anything is unclear, or if you have any questions, contact your SATO sales representative or reseller.
Page 18: Regulatory Approval
Regulatory Approval • When you want to take the product to countries other than where you purchased it, contact your SATO reseller. FCC Warning You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Page 19 • This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles).
Page 20 Regulatory Approval Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems) A product marked with this symbol on itself or on its packaging shall not be treated as household waste. Instead it shall be handed over to an appropriate collection point for the recycling of electrical and electronic equipment in accordance with local regulations.
Page 21: Environmentally Hazardous Materials
Environmentally Hazardous Materials RoHS Directive This product is in conformity with RoHS Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment. Compliance Status of REACH Regulation (1) Status of registered chemical substances No chemical substances are intentionally emitted, nor are there any chemical substances that are registered with the European Chemicals Agency.
Page 22: Copyrights
Copyrights Copyrights Any unauthorized reproduction of the contents of this document, in part or whole, is strictly prohibited. © 2021 SATO Corporation. All rights reserved.
Page 23: Limitation Of Liability
Specifications and contents in this document are subject to change without notice. • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread...
Page 24: Trademarks
Trademarks Trademarks • The following are registered trademarks of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and other countries. ◦ SATO ◦ Stylized SOS (SATO Online Services) • ® NiceLabel is a trademark or registered trademark of Euro Plus d.o.o.
Page 25: Basic Information
Bundled Accessories After unpacking the product, make sure that you have all the bundled accessories. If there are any missing items, contact the SATO reseller where you purchased the product. • User documents (Quick Guide, Safety Instructions, and Global Warranty Program leaflet) •...
Page 26: Optional Devices
Optional Devices Optional Devices The optional devices for the product are as follows. The optional devices can be factory installed or installed by the customer engineer. Contact your SATO reseller or technical support center. Optional Devices Description Supported Models CL4NX...
Page 27 For details of the installation, refer to the bundled Installation Manual. • The RFID kit and the rotary cutter kit cannot be used at the same time. • For more details about the optional devices, contact your SATO sales representative.
Page 28: Parts Identification
Also, other devices like a barcode checker, barcode scanner or keyboard can be connected. • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory.
Page 29: Rear View
• Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. (7) LAN connector...
Page 30: Internal View
Internal View (8) AC input terminal Supplies power to the product through the inserted power cord. Before connecting, make sure that the AC voltage of your region is in the range of AC 100 to 240 V, 50 to 60 Hz. Internal View (1) Ribbon supply spindle (2) Ribbon rewind spindle...
Page 31: Parts Identification For The Operator Panel
Parts Identification for the Operator Panel Power button To power on the product, press the power button until the LED lights up in blue. To power off the product, press the power button for more than two seconds. (2) LED indicator (3) Color LCD Soft buttons The functions change depending on the screen.
Page 32 Parts Identification for the Operator Panel Example 2: The numerical value input screen of the Settings menu left soft button: Delete one character, right soft button: Save Back button Returns to the previous screen. Line button Toggle between Online/Offline mode or playback/pause the video. Enter button Confirm the selected item or setting value.
Page 33: Using The Operator Panel
Using the Operator Panel Display and Operation of the Operator Panel LED Indicator The LED indicator lights up or flashes to show the current status of the product. The product statuses which the LED indicator shows are as follows: LED Indicator Color/Status Description Blue/Lights on...
Page 34 Operations in Online/Offline Mode In Online mode, you can execute the print job. (1) Change to Offline mode. Offline Mode In Offline mode, the print job will stop. You can adjust the print settings, cancel the print job or feed the media. After you complete or cancel the print job, you can show the Settings mode.
Page 35: Status Icon
Status Icon The icons on the status bar of the display show the product's status. (1) Status bar Communication Interface Status Icon Description Bluetooth is enabled but not connected. Bluetooth is enabled and connected. Network link is enabled but not connected. Network link is enabled and connected.
Page 36 Status Icon Icon Description NFC is enabled and connected. Not connected to the NTP time server. Wi-Fi is authenticated, but not connected. Wi-Fi is connected. Signal Level: 1 Wi-Fi is connected. Signal Level: 2 Wi-Fi is connected. Signal Level: 3 Wi-Fi is connected.
Page 37 Waiting for external input/output signal. RFID mode is enabled. (RFID models only) RFID mode is enabled, but the system is defective. (RFID models only) Or the SATO RF Analyze (SRA) motor unit is not operating correctly. (RFID models only) Standard code is disabled.
Page 38 Status Icon Icon Description The Real Time mode or the Light mode of the SOS is enabled. The product is connected to the SOS cloud. The Real Time mode or the Light mode of the SOS is enabled, but not connected to the SOS cloud.
Page 39 Barcode Scanner Status Icon Description Barcode scanner is connected in AEP mode. Print Job Status Icon Description Waiting for media removal. Remove the media. Ribbon is near the end. The rest of the ribbon is decreased. Prepare a new ribbon. Label is near the end.
Page 40: Operations When Errors Occur
Cancel the error. • Feed the media. • Change to Settings mode. • Change to guidance video. • Change to the SOS error screen on which the QR code and phone number are displayed if the SOS (SATO Online Services) is enabled.
Page 41 • The available operations vary, depending on the situation. (1) Error Icon (2) Error number (3) Clear the error if allowed for the active error. (4) Change to Offline mode if allowed for the active error. (5) The icon appears when the Settings mode or guidance video is available. The SOS icon appears when the SOS is enabled.
Page 42 Operations When Errors Occur Icon Description Print data is larger than the media size. Sensor error is detected. Print head is unlocked. Print head error is detected. • Communication error is detected. • BCC error is detected. • CRC error is detected. Receive buffer overflow.
Page 43 The temperature of the print head has exceeded the tolerance range. • RFID module is defective. (RFID models only) • SATO RF Analyze (SRA) board setting error is detected. (RFID models only) • SATO RF Analyze (SRA) board is not connected. (RFID models only) •...
Page 44: Guidance Videos
Media roll loading Possible Possible (Standard) Media roll loading Possible Possible (Cutter) Media roll loading (Rotary Possible Possible cutter) (CL4NX Plus only) Media roll loading Possible Possible (Linerless) (CL4NX Plus only) Media roll loading Possible Possible (Dispenser) Media roll loading...
Page 45 Media roll replacement Possible Possible (Cutter) Media roll replacement Possible Possible (Rotary cutter) (CL4NX Plus only) Media roll replacement Possible Possible (Linerless) (CL4NX Plus only) Media roll replacement Possible Possible (Dispenser) Media roll replacement Possible Possible (Dispenser with rewinder) Fan-fold media Possible...
Page 46 Guidance Videos Playing the Guidance Video from the Error Screen Play the guidance video from the error screen and resolve the error by following the procedure of the video. 1. On the error screen, press the button to play the guidance video. If there are more videos to choose from, press the arrow buttons to select the guidance video, and then press the button.
Page 47 2. Press the button. The product changes to Settings mode. 3. Select [Information] using the buttons. 4. Press the button. The item list appears.
Page 48 Guidance Videos 5. Select [Help] using the buttons. 6. Press the button. The guidance video list appears. 7. Select the video for playback using the buttons, and then press the button. The guidance video starts.
Page 49: Adjusting The Print Settings During Printing
Operating the Guidance Video (1) Indication panel appears again when one of the buttons is pressed. (2) Stop the playback of the video and return to menu. (3) Playback the video from the start. (4) Playback or pause the video. (5) Rewind the video.
Page 50: Canceling The Print Job
Canceling the Print Job 2. Press the button. The Adjustments mode appears. 3. Select an item and adjust the setting. 4. Press the button to return to Offline mode. 5. Press the button to change to Online mode. The print job resumes with the adjusted settings. •...
Page 51 1. Press the button to change the product to Offline mode. 2. Press the button. A message appears, confirming that you want to cancel the print job. 3. Press the button. The print job is canceled.
Page 52: Settings Mode
Changing to the Settings Mode Settings Mode In the Settings mode, you can set the product's various settings. The topics here explain how to operate the Settings mode. Settings Mode Menus There are six main menus in the Settings mode and each menu contains many layers of submenus. Frequently used settings are also listed in the [Shortcut] menu so that you can directly access them.
Page 53 1. Press the button in Online mode. The product changes to Offline mode. 2. Press the button. The product changes to Settings mode.
Page 54: Logging In To/Logging Out Of The Settings Mode
Item Selection • To exit the Settings mode, press the button. Logging In to/Logging Out of the Settings Mode The Settings mode logs in and logs out by the following procedure, if the password is enabled. • If the password is enabled, input the password after entering the Settings mode. When logged in to the Settings mode, [LOG OUT] appears on the bottom left of the screen.
Page 55 1. Select menu using the buttons. 2. Press the button. The item list appears. 3. Select an item using the buttons. 4. Press the button. If the selected item is a setting item, the setting screen appears. If the selected item is a handling item such as the auto calibration, copy, or delete, the starting screen or confirmation screen appears.
Page 56: Setting Value Input Or Selection
Setting Value Input or Selection (1) There are more items in the next layer. (2) Return to the previous screen. Setting Value Input or Selection This topic describes the character and number input on the setting screen and how to select an item from the list.
Page 57 • Character Input (1) Text box (2) Selection area (3) Delete the character displayed to the left of the cursor in the text box. (4) Select the character for input using the arrow buttons. The selected character will be highlighted in the selection area.
Page 58 Setting Value Input or Selection (2) Selection area (3) Delete the number displayed to the left of the cursor in the text box. (4) Select the number for input using the arrow buttons. The selected number will be highlighted in the selection area.
Page 59 • Selection from the Box (1) Change the value in the selection box using the buttons. (2) Selection box (3) Perform the function as shown on the screen above. (4) Return to the previous screen. (5) Select an item using the buttons.
Page 60 Setting Value Input or Selection (4) Cancel the IP address you enter in the text box and return to the item list. (5) Select the number to input using the buttons.
Page 61: Product Memory And Usb Memory
Get the support information • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. •...
Page 62: Getting Started
Installation Precautions Getting Started Installation Installation Precautions Install the product in a location as follows: • A location that is horizontal and stable. • A location that has sufficient space for operating the product. Do not install the product in a location as follows. Doing so could cause the product to malfunction. •...
Page 63 • A location with a lot of electrical noise. • A location with a large fluctuation in power. • A location with an explosive atmosphere (flammable gas or vapor). • A location with high-temperature, near heating equipment such as a cooking appliance or heater.
Page 64: Installation Space
Make sure that there is sufficient space around the product so that the top cover can be fully opened when operating or cleaning the product, or replacing consumables. The dimensions of the front view of the product are as follows: CL4NX Plus • The image above is the standard model.
Page 65: Side View
CL6NX Plus • The image above is the standard model. Side View Make sure that there is sufficient space around the product so that the top cover can be fully opened when operating or cleaning the product, or replacing consumables. Make sure that there is sufficient space on the rear side of the product so that no stress is applied to the power cord or cables connected to the product.
Page 66: Bottom View
The dimensions of the side view of the product are as follows: • The arrow indicates the front of the product. Bottom View The bottom surface dimensions of the product are as follows: CL4NX Plus • The arrow indicates the front of the product.
Page 67 CL6NX Plus • The arrow indicates the front of the product.
Page 68: Powering On/Off The Product
Make sure that the AC voltage of your region is in the range of AC 100 - 240 V, 50 - 60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support.
Page 69 • This product is also designed for IT power distribution system with phase-to-phase voltage 230 V.
Page 70: Powering On The Product
Powering On the Product Powering On the Product • Do not power on or off the product, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • You can power on/off the product from the main power source by enabling [Start on AC] under the [System] menu.
Page 71: Powering Off The Product
Powering Off the Product • Do not power on or off the product, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • Do not power off the product during operation, such as when printing or updating. Doing so could cause a malfunction of the product.
Page 72 Powering Off the Product 2. Press the power button for more than two seconds to power off the product.
Page 73: Initial Setup (Startup Guide)
Initial Setup (Startup Guide) The topics here explain how to complete the startup guide that appears when you power on the product for the first time after purchase.
Page 74: Overview Of The Startup Guide
Overview of the Startup Guide Overview of the Startup Guide When you power on the product for the first time after purchase, the display shows the startup guide. The startup guide is a function to help you through the initial product settings, such as setting date and time, and loading the ribbon and media.
Page 75 4. City Setting with Optional RTC Kit Set the city (time zone). 5. Date Setting with Optional RTC Kit Set the date. 6. Time Setting with Optional RTC Kit Set the time. 7. Print Method Setting Set whether to use the ribbon or direct thermal media to print.
Page 76 Overview of the Startup Guide 8. Ribbon Setting Load the ribbon. Appears if you have selected [Use Ribbon] in the print method setting. 9. Media Sensor Type Setting Set the sensor type for detecting the media. 10. Media Setting Load the media. 11.
Page 77 Select whether or not to show the startup guide during the next startup, and press the button to confirm.
Page 78: Startup Screen
Startup Screen Startup Screen When you power on the product for the first time after purchase, the display shows the startup guide. 1. Press the power button of the operator panel until the LED lights blue to power on the product. The startup screen appears.
Page 79: Language Selection
Language Selection Select the display language. 1. Select the language name using the buttons. 2. Press the button or button to confirm.
Page 80: Region Setting With Optional Rtc Kit
Region Setting with Optional RTC Kit Region Setting with Optional RTC Kit Set the region (time zone). 1. Select the region using the buttons. 2. Press the button or button to confirm.
Page 81: City Setting With Optional Rtc Kit
City Setting with Optional RTC Kit Set the city (time zone). 1. Select the city using the buttons. 2. Press the button or button to confirm.
Page 82: Date Setting With Optional Rtc Kit
Date Setting with Optional RTC Kit Date Setting with Optional RTC Kit Set the date. 1. Select the current value using the buttons, and move the cursor using the buttons. 2. When you have completed the date setting, press the button or button.
Page 83: Time Setting With Optional Rtc Kit
Time Setting with Optional RTC Kit Set the time. 1. Select the current value using the buttons, and move the cursor using the buttons. 2. When you have completed the time setting, press the button or button. • The time is set in 24-hour format. The confirmation screen appears.
Page 84: Print Method Setting
Print Method Setting Print Method Setting Set whether to use the ribbon or direct thermal media to print. 1. Select the print method using the buttons. [Use Ribbon] Print using a ribbon. [Direct Thermal] Print using direct thermal media. 2. Press the button or button to confirm.
Page 85: Ribbon Setting
Ribbon Setting Load the ribbon. You can check the loading method of the ribbon through the video. • Appears if you have selected [Use Ribbon] in the print method setting. 1. Press the button to play the video. The video starts. 2.
Page 86: Media Sensor Type Setting
If [Print Mode] is set to [Tear-Off], [Dispenser], or [Cut & Print], only [Gap] and [I-Mark] will be available. ◦ For CL4NX Plus, if [Print Mode] is set to [Linerless], only [None] and [I-Mark] will be available. 2. Press the button or button to confirm.
Page 87: Media Setting
Load the media. You can check the loading method of the media through the video. 1. Press the button. For the models other than the CL4NX Plus linerless model, the selection screen of the video for playback appears. Proceed to step 2. For the CL4NX Plus linerless model, the video appears immediately after the button is pressed.
Page 88 Media Setting For Dispenser Model [Dispenser] Shows the video on how to eject the liner out of the product. [Rewinder] Shows the video on how to rewind the liner in the product. 3. Press the button or button. The video starts. 4.
Page 89: Completion Of Initial Setup Screen
Completion of Initial Setup Screen When the startup guide completes, the completion of initial setup screen appears. 1. If you want the startup guide to show the next time you start up, press the button. If not, press the button. When you press one of the soft buttons, the product automatically feeds the media (to the print head position) and changes to Online mode.
Page 90: Startup Guide Cancelation
Startup Guide Cancelation Startup Guide Cancelation You can cancel the startup guide at any time. 1. Press the button while configuring the startup guide. The screen to confirm whether or not to show the startup guide again appears. 2. Select whether or not to show the startup guide during the next startup using the buttons, and press the button to confirm.
Page 91: Configuring The Product According To Media And Options
Configuring the Product According to Media and Options Before starting to print with the product, configure the product according to the media to be used and the installed options.
Page 92: Print Method
Print Method Print Method The product supports two types of print methods, thermal transfer and direct thermal. Thermal transfer Prints using a ribbon. Direct thermal Prints using direct thermal media. • Ribbon is not necessary if you are using direct thermal media. Change the print method according to the following procedure: 1.
Page 93 2. Press the button. The product changes to Settings mode. 3. Select [Printing] using the buttons. 4. Press the button. The item list appears.
Page 94 Print Method 5. Select [Printing Mode] using the buttons. 6. Press the button. The [Printing Mode] screen appears. 7. Select the print method using the buttons. [Use Ribbon] Prints using a ribbon. [Direct Thermal] Prints using direct thermal media. 8. Press the button to confirm.
Page 95: Media Sensor Type
The I-marks or gaps on each type of media are as follows: I-mark label Gap label I-mark journal paper/ linerless label (CL4NX Plus only) (1) Media feed direction Set the sensor type to detect the print position according to the media to be used.
Page 96 Media Sensor Type 2. Press the button. The product changes to Settings mode. 3. Select [Printing] using the buttons. 4. Press the button. The item list appears.
Page 97 If you have selected [Tear-Off], [Dispenser], or [Cut & Print] in the [Print Mode] menu, only [Gap] and [I-Mark] will be available. • If you have selected [Linerless] in the [Print Mode] menu (CL4NX Plus only), only [None] and [I-Mark] will be available.
Page 98 Media Sensor Type 8. Press the button to confirm.
Page 99: Print Mode
You can specify this option if you have installed the dispenser unit. [Linerless] (CL4NX Plus only) Cuts each label while printing the specified number of labels. You can specify this option if you have installed the linerless cutter kit.
Page 100 Print Mode 1. Press the button in Online mode. The product changes to Offline mode. 2. Press the button. The product changes to Settings mode. 3. Select [Printing] using the buttons.
Page 101 4. Press the button. The item list appears. 5. Select [Print Mode] using the buttons. 6. Press the button. The [Print Mode] screen appears.
Page 102 If the optional cutter unit is installed, [Continuous], [Tear-Off], [Cutter], and [Cut & Print] are available. • If the optional rotary cutter unit is installed to CL4NX Plus, [Cutter] and [Cut & Print] are available. • If the optional dispenser unit is installed, [Continuous], [Tear-Off], and [Dispenser] are available.
Page 103: Connecting The Product To A Computer
Connecting the Product to a Computer This section explains how to connect the product to a computer, and how to install the printer driver and the All-In-One Tool.
Page 104: Procedure For Connecting The Product To A Computer
Procedure for Connecting the Product to a Computer Procedure for Connecting the Product to a Computer The product supports various interfaces and can be connected to a computer in an optimum way for your environment. When you have installed the printer driver to the computer, the data created with the computer (documents and illustrations) can be printed to a label through easy operations.
Page 105: Connecting Interfaces
Connecting Interfaces Available Interfaces The product supports the following interfaces. • A product connected with multiple interface cables can continue to operate when receiving data. However, you cannot receive data from more than one interface at a time. Normally, do not use multiple interfaces at a time. •...
Page 106: Usb Interface Connection (Standard)
LAN Interface Connection (Standard) • Do not connect or disconnect the interface cables (or use a switch box) while power is supplied to either the product or computer. This may cause damage to the interface circuitry in the product or computer and is not covered by warranty. USB Interface Connection (Standard) Connect the interface cable when the product is powered off.
Page 107: Bluetooth Interface Connection (Standard)
The communication condition settings must be configured according to your network environment. Set the IP address of the product. The IP address of the product can be set through the product's [Interface] menu or the All-In-One Tool. • To use the printer driver, the communication protocol must be set to Status4. (The initial value of the communication protocol for the product's LAN interface is Status4 ENQ.) Bluetooth Interface Connection (Standard)
Page 108: Rs-232C Interface Connection (Standard)
RS-232C Interface Connection (Standard) In general, the pairing and authentication require some procedures to enter authentication information, but the connection can be completed simply by holding the Android devices over the product while using NFC. Touch the NFC antenna (1) of the product with the NFC mark on the Android device. •...
Page 109: Ieee1284 Interface Connection (Standard)
• To use the RS-232C interface to connect with the computer, the product's [Tools] > [Barcode Checker] > [Test] > [Interface] menu must be set to [RS-232C]. • The interface settings of the computer can be confirmed by the following. In the Device Manager, right-click [Ports (COM &...
Page 110: Wireless Lan Interface Connection (Optional)
Wireless LAN Interface Connection (Optional) • If the product is powered on without installing the printer driver, Windows' Plug & Play runs. When you use the printer driver, do not power on the product while the cable is connected, until instructed in the procedure for installing the printer driver. •...
Page 111 The printer driver performs data communication using the dedicated SOCKET interfaces. The communication condition settings must be configured according to your network environment. Set the IP address of the product. The IP address of the product can be set through the product's [Interface] menu or the All-In-One Tool. •...
Page 112: Configuring The Interface Settings
Configuring the Interface Settings from the Interface Menu of the Product Configuring the Interface Settings Interface Setting Methods Configure the interface settings of the product according to the communication conditions of the connected network and computer. You can set the interface settings of the product doing either of the following. •...
Page 113 2. Press the button. The product changes to Settings mode. 3. Select [Interface] using the buttons. 4. Press the button. The item list appears.
Page 114 Configuring the Interface Settings from the Interface Menu of the Product 5. Select the interface using the buttons. [Network] Sets the LAN connection and wireless LAN connection. [IEEE1284] Sets the IEEE1284 connection. Appears only if the combo interface board is installed. [RS-232C] Sets the RS-232C connection.
Page 115: Configuring The Interface Settings Using The All-In-One Tool
Installing the All-In-One Tool When you use the All-In-One Tool, you can easily set and manage the product. Download the All-In-One Tool and All-In-One Tool Manual from your local SATO website https:// www.sato-global.com/drivers/redirect.html, and install the software to a computer. For the compatible...
Page 116: Installing The Printer Driver
Installing the Printer Driver The printer driver is software that can send data created on the computer (documents and illustrations) to the product and print it to a label. Download and use the printer driver from your local SATO website https://www.sato-global.com/ drivers/redirect.html.
Page 117: All-In-One Tool Features
All-In-One Tool Features When you add the product to the All-In-One Tool, you can easily set and manage the product. • For details of the All-In-One Tool, download and read the All-In-One Tool Manual from your local SATO website. https://www.sato-global.com/drivers/redirect.html...
Page 118: Loading Media And Ribbon
Media, Ribbon and Print Methods Loading Media and Ribbon Media, Ribbon and Print Methods The product supports two types of print methods, thermal transfer and direct thermal. The media or ribbon to be used varies depending on the print method. Thermal transfer Prints using a ribbon.
Page 119: Loading Media
Media roll • Fan-fold media The product uses media sensors to detect I-marks or gaps on the media in order to precisely print the content. I-mark label Gap label I-mark journal paper/ linerless label (CL4NX Plus only) (1) Media feed direction...
Page 120: Adjusting The Position Of The Media Sensor
Adjusting the Position of the Media Sensor Adjusting the Position of the Media Sensor When you use nonstandard media (for example, media with printing on the underside, or media with a special shape), the media sensor cannot detect the I-mark or gap of the media correctly. In such a case, adjust the position of the media sensor to detect the I-mark or gap correctly.
Page 121: Loading The Media
Loading the Media Precautions for Loading the Media Use our specified supply products for the product, for optimum print quality. • The print head and its surroundings are hot after printing. Be careful not to get burned. • Touching the edge of the print head with your bare hand could cause injury. •...
Page 122 Loading the Media Roll • Open the top cover fully to prevent accidental drop of the cover. 2. Push the head lock lever (2) towards the rear.
Page 123 3. Pull the media holder guide (3) and media guide (4) away from the product. Turn the knob (5) counterclockwise to release the media guide. 4. Load the media in the media holder (6). Make sure that the media roll is all the way in towards the inside of the product. 5.
Page 124 Loading the Media Roll 6. Pass the media below the media damper (7) and the media sensor guide (8) while pushing the media to inside of the product. Make sure that the end of the media extends out the front of the product. 7.
Page 125: Loading The Fan-Fold Media
• When closing the top cover, be careful not to pinch your fingers. 10. Press the button (FEED) in Offline mode to feed the media. 11. Press the button (ONLINE) to change to Online mode. • You need to load the ribbon when printing using thermal transfer. Loading the Fan-fold Media 1.
Page 126: Loading The Media With The Optional Cutter Unit
Loading the Media with the Optional Cutter Unit 3. Place the fan-fold media on a flat location, and load the media from the media slot on the rear or the bottom of the product. The routing path of the media is shown in the below picture. Load the media from the rear of the product Load the media from the bottom of the product.
Page 127 • Open the top cover fully to prevent accidental drop of the cover. 2. Push the head lock lever (2) towards the rear.
Page 128 Loading the Media with the Optional Cutter Unit 3. Pull the media holder guide (3) and media guide (4) away from the product. Turn the knob (5) counterclockwise to release the media guide. 4. Load the media roll or the fan-fold media. For Media Roll The routing path of the media is shown in the below picture.
Page 129 a. Load the media in the media holder (6). Make sure that the media roll is all the way in towards the inside of the product. b. Push the media holder guide (3) lightly against the media roll. For Fan-fold Media a.
Page 130 Loading the Media with the Optional Cutter Unit Load the media from the rear of the product Load the media from the bottom of the product. • When loading the media, make sure that the print side faces up. 5. Pull the tab (7) of the cutter unit in the direction A, and then open up the cutter- open lever to (B).
Page 131 7. Press the print head down until the head lock lever is locked. 8. Close the cutter and then push the tab (7) in the reverse direction to lock it. 9. Press the media guide (4) lightly against the end of the media, and then turn the knob (5) to lock the media guide.
Page 132: Loading The Media With The Optional Rotary Cutter Unit (Cl4Nx Plus Only)
Loading the Media with the Optional Rotary Cutter Unit (CL4NX Plus Only) 12. Press the button (ONLINE) to change to Online mode. • You need to load the ribbon when printing using thermal transfer. Loading the Media with the Optional Rotary Cutter Unit (CL4NX Plus Only) •...
Page 133 2. Push the head lock lever (2) towards the rear. 3. Pull the media holder guide (3) and media guide (4) away from the product. Turn the knob (5) counterclockwise to release the media guide. 4. Load the media roll or the fan-fold media. For Media Roll The routing path of the media is shown in the below picture.
Page 134 Loading the Media with the Optional Rotary Cutter Unit (CL4NX Plus Only) Face-in media Face-out media a. Load the media in the media holder (6). Make sure that the media roll is all the way in towards the inside of the product.
Page 135 Load the media from the rear of the product. Load the media from the bottom of the product. • When loading the media, make sure that the print side faces up. 5. Pass the media below the media damper (7) and media sensor guide (8) while pushing the media to inside of the product.
Page 136 Loading the Media with the Optional Rotary Cutter Unit (CL4NX Plus Only) 6. Insert the media from inside of the product into the media discharge outlet (9). 7. Press the print head down until the head lock lever is locked.
Page 137: Loading The Media With The Optional Dispenser Unit And Liner Discharge Outlet
11. Press the button (ONLINE) to change to Online mode. • You need to load the ribbon when printing using thermal transfer. Loading the Media with the Optional Dispenser Unit and Liner Discharge Outlet The below topic describes the procedure to dispense the label and eject the liner out of the product. 1.
Page 138 Loading the Media with the Optional Dispenser Unit and Liner Discharge Outlet 3. Pull the media holder guide (3) and media guide (4) away from the product. Turn the knob (5) counterclockwise to release the media guide. 4. Load the media in the media holder (6). Make sure that the media roll is all the way in to inside of the product.
Page 139 6. Pass the media below the media damper (7) and the media sensor guide (8) while pushing the media to inside of the product. Make sure that the end of the media extends out the front of the product. 7. Press the tab (9) at the front of the product to open the dispenser unit (10). 8.
Page 140 Loading the Media with the Optional Dispenser Unit and Liner Discharge Outlet 9. Pass the liner (12) through the gap of the dispenser unit to the outside of the product. 10. Adjust the dispenser roller (13) to the center of the label. 11.
Page 141: Loading The Media With The Optional Dispenser Unit And Liner Discharge Rewinder
Loading the Media with the Optional Dispenser Unit and Liner Discharge Rewinder The below topic describes the procedure to dispense the label and rewind the liner in the product. • The maximum diameter of the liner that can be rewound in the product is φ120 mm (4.72").
Page 142 Loading the Media with the Optional Dispenser Unit and Liner Discharge Rewinder • Open the top cover fully to prevent accidental drop of the cover. 2. Push the head lock lever (2) towards the rear.
Page 143 3. Pull the media holder guide (3) and media guide (4) away from the product. Turn the knob (5) counterclockwise to release the media guide. 4. Load the media in the media holder (6). Make sure that the media roll is all the way in to inside of the product. 5.
Page 144 Loading the Media with the Optional Dispenser Unit and Liner Discharge Rewinder 6. Pass the media below the media damper (7) and the media sensor guide (8) while pushing the media to inside of the product. Make sure that the end of the media extends out the front of the product. 7.
Page 145 9. Pass the liner (12) through the gap of the dispenser unit to the inside of the product. 10. Adjust the dispenser roller (13) to the center of the label. 11. Pass the liner (12) below the liner rewinder (14), and attach it with the clip (15). 12.
Page 146: Removing The Liner From The Rewinder
Removing the Liner from the Rewinder 13. Close the print head. 14. Close the dispenser unit. 15. Press the media guide lightly against the end of the media, and then turn the knob to lock the media guide. 16. Close the top cover. •...
Page 147: Loading Ribbon (Thermal Transfer Only)
Loading Ribbon (Thermal Transfer Only) You need to load the ribbon when printing using thermal transfer. The topics here explain how to load and replace the ribbon.
Page 148: Checking The Ink Side Of The Ribbon
Checking the Ink Side of the Ribbon Checking the Ink Side of the Ribbon There are two wind directions for the ribbon. Face-out means the ink is on the outer side and Face-in means the ink is on the inner side. The product supports both wind directions. You can examine the ink side of the ribbon using the following procedure.
Page 149: Loading The Ribbon
Touching the edge of the print head with your bare hand could cause injury. • Use genuine SATO media and ribbons for the product, for optimum print quality. • The routing path of the ribbon is shown in the below picture.
Page 150 Loading the Ribbon • Open the top cover fully to prevent accidental drop of the cover. 2. Push the ribbon rewind spindle (2) all the way in. If there is any ribbon on the ribbon rewind spindle, remove it from the spindle before installing new ribbon.
Page 151 4. Load the ribbon (4) onto the ribbon supply spindle (5). While taking note of the wind direction, insert the ribbon all the way in. 5. From the ribbon supply spindle (5), pass the ribbon below the print head (6). 6.
Page 152 Loading the Ribbon 7. If the media is already loaded, press the print head down until the head lock lever is locked. If the media is not loaded, load the media. 8. Close the top cover. • When closing the top cover, be careful not to pinch your fingers.
Page 153: Replacing The Ribbon
Replacing the Ribbon 1. Open the top cover (1). • Open the top cover fully to prevent accidental drop of the cover. 2. Push the head lock lever (2) towards the rear.
Page 154 Replacing the Ribbon 3. Press the tab (3) on the tip of the ribbon rewind spindle to pull it out. 4. Pull to remove the used ribbon from the ribbon rewind spindle. 5. Push the ribbon rewind spindle (4) all the way in. 6.
Page 155 7. Load the ribbon (5) onto the ribbon supply spindle (6). While taking note of the wind direction, insert the ribbon all the way in. 8. From the ribbon supply spindle (6), pass the ribbon below the print head (7). 9.
Page 156 Replacing the Ribbon 10. Press the print head down until the head lock lever is locked. 11. Close the top cover. • When closing the top cover, be careful not to pinch your fingers. 12. Press the button (FEED) in Offline mode to feed the media. 13.
Page 157: When To Replace Media And Ribbon
When to Replace Media and Ribbon Checking the Remaining Amount of Media and Ribbon You can check the remaining amount of media and ribbon according to the following procedure. • Checking through the window on the right side of the product You can visually check the remaining amount of media and ribbon in the product through the window on the right side of the product (1).
Page 158: Conditions That Trigger Paper End
Conditions That Trigger Paper End Conditions That Trigger Paper End The conditions that trigger paper end vary depending on the operation of the product. Conditions That Trigger Paper End in the Feeding Operation A paper-end occurs if the no-paper condition persists even after the paper-end sensor detects the no- paper condition when 15 mm (0.59") continues to be fed.
Page 159 (2) Paper end sensor: I-mark sensor/Gap sensor Select in [Printing] > [Advanced] > [Paper End] menu, or specify by command. (3) Media feed direction If a paper end error is detected while printing, operation varies depending on the amounts of printing and media remaining when the error was detected.
Page 160 Conditions That Trigger Paper End • When the Amount of Printing Remaining Is Less Than the Amount of Media Remaining If the amount of printing remaining is less than the amount of media remaining, the product will finish the print job and a paper end error will occur. (1) Print head position (2) Paper end sensor (3) Amount of media remaining...
Page 161: Conditions That Trigger Label Near End
Conditions That Trigger Label Near End Label near end is detected by the label near end sensor. Label near end occurs when the amount of label remaining is less than approximately 12 meters (39.4 feet) (media thickness: 160 μm (0.0063"), label diameter: approximately φ96 mm (3" core)). •...
Page 162: Conditions That Trigger Ribbon End
Conditions That Trigger Ribbon End Conditions That Trigger Ribbon End Ribbon end error is detected by the ribbon sensor in the ribbon supply spindle. Ribbon end error occurs when the product detects that the ribbon in the ribbon supply spindle has not moved (rolled) more than 15 mm (0.59") after feeding the media.
Page 163: Conditions That Trigger Ribbon Near End
Conditions That Trigger Ribbon Near End Ribbon near end is detected by the ribbon sensor in the ribbon supply spindle. Ribbon near end occurs when the amount of ribbon remaining is approximately less than 15 meters (49.2 feet) (ribbon diameter: approximately 36 mm (1.42")). •...
Page 164: Various Settings Of The Product
[Shortcut] Menu Various Settings of the Product The Product's [Settings] Menu [Shortcut] Menu Frequently used settings are listed in the [Shortcut] menu.
Page 165: [Printing] Menu
[Printing] Menu The following settings are available in the [Printing] menu: Label Length Set the length of the media. Label Width Set the width of the media. Auto Measure Automatically measure the length of the media. Printing Mode Set whether to print using a ribbon or direct thermal media. Ribbon Near End Enable or disable the warning when the ribbon is about to run out.
Page 166: [Label Length]
Set the length of the media. The setting range varies depending on the print resolution of the product. The setting range of the label length is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi 1 to 20000 dots 1 to 20000 dots (1 dot = 0.125 mm...
Page 167: [Label Width]
Resolution CL4NX Plus CL6NX Plus 609 dpi 1 to 9600 dots (1 dot = 0.042 mm (0.0017")) • Set the label size to a value that includes the liner. [Label Width] Set the width of the media. The setting range varies depending on the print resolution of the product.
Page 168: [Auto Measure]
[Auto Measure] • Set the label size to a value that includes the liner. [Auto Measure] The product automatically measures the length of the media. The measured length of the media will be automatically saved in [Label Length]. The Auto Measure function can be performed when [Sensor Type] is set to [Gap] or [I-Mark]. The setting procedure of the label length using the Auto Measure function is as follows: 1.
Page 169: [Printing Mode]
[Printing Mode] Set whether to print using a ribbon or direct thermal media. The options are as follows: Use Ribbon Print using a ribbon. Direct Thermal Print using direct thermal media. [Ribbon Near End] Set whether to detect ribbon near end when the ribbon is nearing the end. When this setting is enabled and a ribbon near end is detected, this product operates as follows;...
Page 170: [Speed]
[Speed] The setting range varies depending on the print resolution of the product. The setting range of the print speed is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi (8 dots/mm) 2 to 14 ips (inches/sec) (50.8 to 2 to 10 ips (inches/sec) (50.8 to 254 355.6 mm/sec)
Page 171: [Sensor Type]
[Print Mode] menu, the setting range is 2 to 10 ips (inches/sec) (50.8 to 254 mm/ sec) (If the print resolution is 203 dpi or 305 dpi). • If the optional linerless cutter kit is installed to CL4NX Plus, the setting range is as follows: ◦...
Page 172: [Micro Label Print Mode]
◦ Used media sensor: Gap sensor ◦ Head pressure balance: as follows; Media Width (mm (inch)) and Adjustment Dials (for CL4NX Plus) 25 - 54 (0.98" - 2.13") : Left: , Right: 54 - 83 (2.13" - 3.27") : Left: , Right: 83 - 131 (3.27"...
Page 173 ◦ Available if [Micro Label Print Mode] is set to [Enabled]. Label Length Averaging Count Set the number of labels measured to be used for averaging the automatically set label length. ◦ Available if [Micro Label Print Mode] is set to [Enabled] and [Auto Label Length Detection] is set to [Enabled].
Page 174 [Micro Label Print Mode] [Auto Label Length Detection] Enable or disable automatic measurement of label length when the [Micro Label Print Mode] is set to [Enabled]. The options are as follows: Enabled Enable the auto label length detection. Disabled Disable the auto label length detection. [Label Length Averaging Count] Set the number of labels measured to be used for averaging the automatically set label length when the [Micro Label Print Mode] is set to [Enabled] and the [Auto Label Length Detection] is set to...
Page 175 Label Length Detection] is set to [Disabled]. The setting range varies depending on the print resolution of the product. The setting range of the label length is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi 72 to 424 dots 72 to 424 dots (1 dot = 0.125 mm...
Page 176: [Auto-Mode]
[Print Mode] [Auto-mode] When using [Auto-mode], the print mode changes automatically according to the status of the installed option unit. The options are as follows: Enabled The print mode changes automatically. Disabled The print mode changes according to the setting of the [Print Mode]. •...
Page 177 If the optional cutter unit is installed, [Continuous], [Tear-Off], [Cutter], and [Cut & Print] are available. • If the optional rotary cutter unit is installed to CL4NX Plus, [Cutter] and [Cut & Print] are available. • If the optional dispenser unit is installed, [Continuous], [Tear-Off], and [Dispenser] are available.
Page 178: [Backfeed]
Before Before printing, backfeed the front part of the next media to the print head position. • If you have selected [Tear-Off] or [Linerless] (CL4NX Plus only) in the [Print Mode], only [Before] is available. • If you have selected [Cut & Print] in the [Print Mode], only [After] is available.
Page 179: [Eject Cut]
[Eject Cut] Set the Eject cut motion for the last printed media. Cut the last media after the specified timing. Appears if you have selected [Cut & Print] in the [Print Mode] menu. The setting range is Off, or from 1 to 5 (sec). [Darkness Range] Set the range of the print darkness.
Page 180: [Darkness]
[Imaging] [Darkness] Specify the print darkness from 10 steps. The setting range is from 1 to 10. 1 is the lightest and 10 is the darkest. • To further fine tune the print darkness, set [Printing] > [Advanced] > [Adjustments] > [Darkness Adjust].
Page 181 Adjusting direction of the print reference position and base reference point (1) Feed direction (2) Liner (3) Label (4) Gap between labels (5) Adjustment of vertical base reference point (6) Base reference point after adjustment (7) Adjustment of horizontal base reference point (8) Print reference position [Vertical] Set the print position in the vertical direction.
Page 182 (1) Feed direction The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -19999 to 0 to 19999 dots -19999 to 0 to 19999 dots (1 dot = 0.125 mm...
Page 183 "+" to adjust to the left side. (1) Feed direction The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus CL6NX Plus If [Head Base Position] If [Head Base Position]...
Page 184: [Advanced]
[Advanced] Resolution CL4NX Plus CL6NX Plus CL6NX Plus If [Head Base Position] If [Head Base Position] is [Standard] is [Left-justify] (1 dot = 0.083 mm (0.0033")) 609 dpi -2495 to 0 to 2495 dots (1 dot = 0.042 mm (0.0017")) [Advanced] Set detailed sensor operation and print motion.
Page 185 Adjustments Correct the offset value, print position and print darkness. Start Online Set whether to power on the product in Online mode. Feed After Error Set whether to automatically feed the media when recovering from an error. Feed At Power On Set whether to automatically feed the media when the product is powered on.
Page 186 The setting items are as follows: Auto-calibration Automatically adjust the sensor level. ◦ Does not appear if you have installed the optional linerless cutter kit (CL4NX Plus only). GAP Levels Manually set the Gap sensor level. GAP Slice Level Manually set the Gap sensor slice level.
Page 187 8. Set to Offline mode. Press the button to confirm that the media is fed correctly. • If the media is not fed correctly after doing [Auto-calibration], contact your SATO reseller or technical support center. [GAP Levels] Manually set the Gap sensor level.
Page 188 [Advanced] Next, check the "High" level (voltage) of the Gap sensor as follows: 1. Pass the media (attached with liner) between the media sensors. Align it so that the media sensor does not detect the I-mark (black mark). 2. Close the print head. 3.
Page 189 • If you set the [Slice level] to 0.0 (V), the product sets the slice level automatically. [I-Mark Levels] Manually set the I-mark sensor level. The setting procedure is as follows: First, adjust the "Low" level (voltage) of the I-mark sensor. 1.
Page 190 [Advanced] ◦ Low (without I-mark) ≤ 0.5 (V) ◦ High (with I-mark) - Low ≥ 1.0 (V) [I-Mark Slice Level] Set the I-mark sensor slice level. The setting procedure is as follows: 1. Use the following formula to calculate the slice level: (High level - Low level) x 0.7 + Low level = slice level 2.
Page 191 [Head Check] Automatically check if there is a broken element of the print head. The options are as follows: Disable the Head Check. Check the entire print area. Barcode Check only the area for printing a barcode. Head check is not applicable for barcodes printed as graphic data.
Page 192 [Advanced] [Head Check Mode] Set the method for head check. Appears if you have selected [All] or [Barcode] in the [Head Check] menu. The options are as follows: Always Perform the head check for every item. After Batch The head check occurs before starting to print and when printing is stopped. If backfeed is applicable, the head check occurs before starting to print, when stopping to print and during the backfeed.
Page 193 [Check Media Size] Enable or disable media size check. Appears if you have selected [Gap] or [I-Mark] in the [Sensor Type] menu. If this function is enabled, "Media Error" is shown when either of the following conditions applies: • If the media is more than 3 mm (0.12") longer than the media length specified with the media size command ESC+A1.
Page 194 [Advanced] [Adjustments] Correct the offset position, print position and print darkness. The setting items are as follows: Offset Adjusts the backfeed/stop position for Tear-off/Cut/Dispense operation. Pitch Adjusts the print start position thus effects the vertical print position placement. Pitch Offset Adjusts the offset position and the pitch position at the same time.
Page 195 The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm (0.0049"))
Page 196 (1) Feed direction The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm...
Page 197 (3) Pitch position (leading edge of media position that decides the vertical print position) The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -392 to 0 to 392 dots -392 to 0 to 392 dots (1 dot = 0.125 mm...
Page 198 [Advanced] [Darkness Adjust] Fine tune the print darkness. The setting range is from 0 to 99. 0 is the lightest and 99 is the darkest. [Start Online] Select default mode when the product is powered on. The options are as follows: Enabled The product powers on in Online mode.
Page 199 [Feed After Error] Set whether to automatically feed the media when recovering from an error and changing to Online mode. The options are as follows: Enabled Feed the media when changing to Online mode after recovering from an error. Disabled Do not feed the media when changing to Online mode after recovering from an error.
Page 200 The actual media feed amount is the value of [Offset] + [Finisher Feed]. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi 0 to 2040 dots 0 to 2040 dots (1 dot = 0.125 mm...
Page 201 Use the Gap sensor (transmissive type) to detect the paper end. [Head Base Position] Set the position used for the base reference point for printing. The options are as follows: Item CL4NX Plus CL6NX Plus [Standard] Print with a standard base Print with a standard base reference point.
Page 202 [Advanced] Item CL4NX Plus CL6NX Plus [Left-justify] Move the base reference point 2 Expand the width of the printable mm (0.08") to the left toward the area (maximum print width) to 167.5 product. mm (6.59"). Move the base reference point 2 mm (0.08") to the left toward the...
Page 203 [Reprint] Enable or disable the reprint function. The options are as follows: Enabled Enable the reprint function. Disabled Disable the reprint function. If you have selected [Enabled] in [Reprint], you can press the button ([REPRINT]) on the Online screen to print the previous data again. •...
Page 204 [Advanced] The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi 0 to 20000 dots 0 to 20000 dots (1 dot = 0.125 mm (0.0049")) 305 dpi 0 to 18000 dots 0 to 18000 dots (1 dot = 0.083 mm (0.0033"))
Page 205: [Interface] Menu
[Interface] Menu The following settings are available in the [Interface] menu: Network Set the LAN connection and wireless LAN connection. IEEE1284 Set the IEEE1284 connection. ◦ Appears only if the combo interface board is installed. RS-232C Set the RS-232C connection. ◦...
Page 206: [Network]
This menu is for using LAN and wireless LAN for the interface between the computer and the product. The setting items are as follows: Settings Set LAN or wireless LAN, or select an interface. Services Set the TCP/IP port number, NTP, LPD, FTP, SNMP, or SOS (SATO Online Services). Advanced Set the advanced function for the interface.
Page 207 [Settings] Set the LAN or wireless LAN, or select the interface. The setting items are as follows: Set the LAN. Wi-Fi Set the wireless LAN. ◦ Appears only if you have installed the optional wireless LAN. Interface Select the network interface. ◦...
Page 208 [Network] [LAN] Set the IPv4, IPv6 or proxy for the LAN. The setting items are as follows: IPv4 Set the IPv4 for the LAN. IPv6 Set the IPv6 for the LAN. Proxy Set the proxy for the LAN. DHCP Options Set the DHCP options for the LAN.
Page 209 DHCP / Renew Lease Update the lease time and get the IP address from the DHCP server again. ◦ Appears only if you have selected [DHCP] in the [Mode] menu and LAN is the active interface. ◦ Does not appear if the wireless LAN is the active interface. IP Address Set and check the IP address.
Page 210 [Network] [Mode] Select the IP address assignment method. The options are as follows: DHCP Automatically retrieve the IP address, gateway and subnet mask from the DHCP server. Static Manually set the IP address, gateway and subnet mask. [IP Address] If you have selected [Static] in the [Mode] menu, set the IP address. The setting range is as follows: 000.000.000.000 to 255.255.255.255...
Page 211 [Netmask] If you have selected [Static] in the [Mode] menu, set the subnet mask address. Each group of the address can be set cyclically among 0, 128, 192, 224, 240, 248, 252, 254 and 255. The setting range is as follows: 128.000.000.000 to 255.255.255.254 [Gateway] If you have selected [Static] in the [Mode] menu, set the default gateway address.
Page 212 [Network] [DNS] If you have selected [Static] in the [Mode] menu, set and check DNS server addresses. The setting range is as follows: 000.000.000.000 to 255.255.255.255 • You can register up to three IP addresses for the DNS server. Use a comma to delimit different IP addresses.
Page 213 IP Address Set and check the IP address. If you have selected [DHCP] in the [Mode] menu, the screen shows the IP address you received from the DHCP server. If you have selected [Static] in the [Mode] menu, select this to set the IP address. Prefix Length Set and check the prefix.
Page 214 [Network] Auto Automatically generate the IP address and gateway (stateless mode). DHCP Automatically retrieve the IP address and gateway from the DHCP server (stateful mode). Static Manually set the IP address, gateway and prefix length. [IP Address] If you have selected [Static] in the [Mode] menu, set the IP address. The setting range is as follows: 0:0:0:0:0:0:0:1 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff [Prefix Length]...
Page 215 [Gateway] If you have selected [Static] in the [Mode] menu, set the default gateway address. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff [DNS] If you have selected [Static] in the [Mode] menu, set the primary address of the DNS server. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff •...
Page 216 [Network] [Proxy] Set the proxy for the LAN. The setting items are as follows: Enabled Enable or disable use of proxy. If you have set items in the [Server] and [Exclude] menu, you can change this item. Server Set the proxy server address. Port No.
Page 217 [Enabled] Enable or disable use of proxy. The options are as follows: Enabled Enable proxy server usage. Disabled Disable proxy server usage. • To enable the proxy, [Server] should be set and [Exclude] must contain at least 127.0.0.1 and localhost. [Server] Set the name or IP address of the proxy server.
Page 218 [Network] [Port No.] Set the port number that allows communication with the proxy server. The setting range is from 1 to 65535. • Set a port number not used by other services. If port numbers that overlap with those used by other services are used, communication cannot be performed properly. [Username] Set the username if you need a username to connect to the proxy server.
Page 219 [Password] Set the password if you need a password to connect to the proxy server. You can enter 1 to 16 characters. Alphabets (capital and small letters), numbers and symbols can be used. • Some symbols cannot be used. If you enter a symbol that cannot be used, [Invalid value] appears on the screen.
Page 220 [Network] [DHCP Options] Set the DHCP options for the LAN. [DHCP Options] can be set only if you have selected [DHCP] in the [IPv4] > [Mode] menu or [IPv6] > [Mode] menu. The setting items are as follows: Update DNS (Option 81) Enables or disables the use of DHCP server option 81.
Page 221 Disabled Disable the use of DHCP server option 81. [Hostname] Set the hostname. You can enter 0 to 255 characters. Alphabets (capital and small letters), numbers and symbols can be used. [Wi-Fi] Set the wireless LAN. Appears only if you have installed the optional wireless LAN. The setting items are as follows: IPv4 Configure IPv4 for Wi-Fi.
Page 222 [Network] DHCP Options Configure the DHCP options for Wi-Fi. Wi-Fi Protected Setup Set the wireless LAN connection with the Wi-Fi Protected Setup (WPS) function. Wi-Fi Direct Set the Wi-Fi Direct function. ◦ Enabled only if you have selected [Infrastructure] in the [Mode] menu. Band Set the band.
Page 223 • After doing the settings, press the button to enable the new settings. Press button to cancel the new settings and return to the previous settings. • When [Wi-Fi Direct] is active, [IPv6] and [Wi-Fi Protected Setup] do not appear on the screen.
Page 224 [Network] Gateway Set and check the default gateway address. If you have selected [DHCP] in the [Mode] menu, the screen shows the gateway address you received from the DHCP server. If you have selected [Static] in the [Mode] menu, select to set the default gateway address. Set and check DNS server addresses.
Page 225 [IP Address] If you have selected [Static] in the [Mode] menu, set the IP address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 [Netmask] If you have selected [Static] in the [Mode] menu, set the subnet mask address. Each group of the address can be set cyclically among 0, 128, 192, 224, 240, 248, 252, 254 and 255. The setting range is as follows: 128.000.000.000 to 255.255.255.254...
Page 226 [Network] [Gateway] If you have selected [Static] in the [Mode] menu, set the default gateway address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 [DNS] If you have selected [Static] in the [Mode] menu, set and check DNS server addresses. The setting range is as follows: 000.000.000.000 to 255.255.255.255 •...
Page 227 [IPv6] Configure IPv6 for Wi-Fi. The setting items are as follows: Mode Select the IP address assignment method or disable IPv6. DHCP / Renew Lease Update the lease time and get the IP address from the DHCP server again. ◦ Appears only if you have selected [DHCP] in the [Mode] menu.
Page 228 [Network] • After doing the settings, return to the [Wi-Fi] screen by pressing the button, and then press the button to enable the new settings. Press the button to cancel the new settings and return to the previous settings. • When [Wi-Fi Direct] is active, this [IPv6] screen does not appear.
Page 229 [IP Address] If you have selected [Static] in the [Mode] menu, set the IP address. The setting range is as follows: 0:0:0:0:0:0:0:1 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff [Prefix Length] If you have selected [Static] in the [Mode] menu, set the prefix. The setting range is from 1 to 128.
Page 230 [Network] [Gateway] If you have selected [Static] in the [Mode] menu, set the default gateway address. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff [DNS] If you have selected [Static] in the [Mode] menu, set the primary address of the DNS server. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff •...
Page 231 [Proxy] Configure the proxy for Wi-Fi. The setting items are as follows: Enabled Enable or disable use of proxy. If you have set items in the [Server] and [Exclude] menu, you can change this item. Server Set the proxy server address. Port No.
Page 232 [Network] [Enabled] Enable or disable use of proxy. The options are as follows: Enabled Enable proxy server usage. Disabled Disable proxy server usage. • To enable the proxy, [Server] should be set and [Exclude] must contain at least 127.0.0.1 and localhost. [Server] Set the name or IP address of the proxy server.
Page 233 [Port No.] Set the port number that allows communication with the proxy server. The setting range is from 1 to 65535. • Set a port number not used by other services. If port numbers that overlap with those used by other services are used, communication cannot be performed properly. [Username] Set the username if you need a username to connect to the proxy server.
Page 234 [Network] [Password] Set the password if you need a password to connect to the proxy server. You can enter 1 to 16 characters. Alphabets (capital and small letters), numbers and symbols can be used. • Some symbols cannot be used. If you enter a symbol that cannot be used, [Invalid value] appears on the screen.
Page 235 [DHCP Options] Configure the DHCP options for Wi-Fi. [DHCP Options] can be set only if you have selected [DHCP] in the [IPv4] > [Mode] menu or [IPv6] > [Mode] menu. The setting items are as follows: Update DNS (Option 81) Enable or disable the use of DHCP server option 81.
Page 236 [Network] Disabled Disable the use of DHCP server option 81. [Hostname] Set the hostname. You can enter 0 to 255 characters. Alphabets (capital and small letters), numbers and symbols can be used. [Wi-Fi Protected Setup] Set the wireless LAN connection using the push button or PIN code method. The setting items are as follows: Button (PBC) Set the wireless LAN connection using the push button method.
Page 237 • Refer to the manual of the access point device for its operation. • This screen does not appear if [LAN] or [Wi-Fi Direct] is active. [Button (PBC)] Set the wireless LAN connection using the push button method. 1. Select [Button (PBC)] in the [Wi-Fi Protected Setup] menu and press the button.
Page 238 [Network] [PIN] Set the wireless LAN connection using the PIN code method. 1. Select [PIN] in the [Wi-Fi Protected Setup] menu and press the button. 2. When [Scanning...] appears on the screen, set the PIN code shown on the screen to the access point of the wireless LAN or computer.
Page 239 [Wi-Fi Direct] Connect without group Connect with group Set the Wi-Fi Direct function. The Wi-Fi Direct function is enabled if you have selected [Infrastructure] in the [Mode] menu. If you have changed the setting from [Ad-hoc] to [Infrastructure] in the [Mode] menu, reboot the product before setting the Wi-Fi Direct function.
Page 240 [Network] 3. Select [Start Group] if you want to start a new persistent group or select a group from the list. 4. Select [Remove Group] to remove the persistent group in step 3. 5. Complete the connection according to the display on the product or device you want to connect. 6.
Page 241 [Band] Set the Band. Enabled only if you have selected [Infrastructure] in the [Mode] menu. The options are as follows: • [All] • [2.4 GHz] • [5 GHz] [SSID] Set the SSID. The screen shows the Wi-Fi network detected by the product. Select the name of the Wi-Fi network you want to connect using the buttons and press the button to confirm.
Page 242 [Network] You can enter a maximum of 32 characters. Alphabets (capital and small letters), numbers and symbols can be used. [Hidden SSID] Set the hidden SSID (stealth function). Appears if you have selected [Infrastructure] in the [Mode] menu. The options are as follows: Enabled Enable the hidden SSID.
Page 243 [Mode] Set the communication method of the wireless LAN. The options are as follows: • [Infrastructure] • [Ad-hoc] [Channel] Set the communication channel. [Channel] can be set only if you have selected [Ad-hoc] in the [Mode] menu. The number of channels you can set varies depending on the region of the product.
Page 244 [Network] [Security] Set the security method of the network. Set the security methods so that the product, host and network devices match. The options are as follows: • [None] • [WEP] • [WPA2/WPA] • [WPA2] • [Dynamic WEP] If you have selected [Ad-hoc] in the [Mode] menu, only [None] and [WEP] will be available. [WEP Conf.] Set the WEP key.
Page 245 Key Index Set the key index. Key #1 to Key #4 Set the WEP key1 - key4. [Authentication] Set the WEP authentication method. The options are as follows: • [Open System] • [Shared Key] [Key Index] Set the key index. Set the key index (WEP key) according to the access point of the wireless LAN you connect.
Page 246 [Network] [Key #1] to [Key #4] Set the WEP key #1 - key #4. You can enter alphabets (capital and small letters) and numbers. Depending on the length of the WEP key, the number of characters you can set is as follows: •...
Page 247 Set the PSK shared key. ◦ Appears only if you have selected [Personal (PSK)] in the [WPA Authentication] menu. EAP Conf. Set the functions for EAP. ◦ Appears only if you have selected items other than [Personal (PSK)] in the [WPA Authentication] menu.
Page 248 [Network] Set the PSK shared key. Appears only if you have selected [Personal (PSK)] in the [WPA Authentication] menu. You can enter 8 to 63 ASCll characters or 64 hexadecimal digits. Alphabets, numbers and symbols can be used. [EAP Conf.] Set the functions for EAP.
Page 249 Private Key P/W Set the Private Key password. ◦ Appears only if you have selected [TLS] in either the [EAP Mode] menu or [Inner Method] menu. PAC Auto Provisioning Enable or disable PAC Auto Provisioning. ◦ Appears only if you have selected [FAST] in the [EAP Mode] menu. PAC P/W Set the PAC password.
Page 250 [Network] When Wireless LAN module is W-LAN2 • If you have selected [FAST] in the [EAP Mode] menu, the option is [AUTO]. • If you have selected [PEAP] in the [EAP Mode] menu, the option is [MSCHAPv2]. • If you have selected [TTLS] in the [EAP Mode] menu, the options are [MSCHAPv2], [MSCHAP], [CHAP], and [PAP].
Page 251 [Username] Set the user name. You can enter 0 to 63 characters. Alphabets, numbers and symbols can be used. [Password] Set the password. You can enter 0 to 32 characters. Alphabets, numbers and symbols can be used.
Page 252 [Network] [Anon. Outer ID] Set the external ID. Appears if you have selected [FAST], [PEAP], or [TTLS] in the [EAP Mode] menu. You can enter 0 to 63 characters. Alphabets, numbers and symbols can be used. [Verify Server Cert.] Enable or disable server certificate validation. Appears if you have selected anything other than [LEAP] in the [EAP Mode] menu.
Page 253 [Private Key P/W] Set the Private Key password. When the wireless LAN module is W-LAN2, this menu appears only if you have selected [TLS] in the [EAP Mode] menu. When the wireless LAN module is W-LAN, this menu appears only if you have selected [TLS] in either the [EAP Mode] menu or [Inner Method] menu.
Page 254 [Network] [PAC P/W] Set the PAC password. Appears only if you have selected [FAST] in the [EAP Mode] menu and if you have selected [Disabled] in [PAC Auto Provisioning]. You can enter 0 to 64 characters. Alphabets, numbers and symbols can be used. [Interface] Select the network interface.
Page 255 In such a case, reboot the product to apply the settings. [Services] Set the TCP/IP port number, NTP, LPD, FTP, SNMP, or SOS (SATO Online Services). The setting items are as follows: Ports Set the TCP/IP port number.
Page 256 [Network] [Ports] Set the TCP/IP port number. The setting items are as follows: Port1 Set the port number of Port1. For the two-port connection of Status4, this port is used for receiving print data. For the one-port connection of Status3/Status5, this port is used for both receiving print data and returning the product status.
Page 257 Status4 Cyclic Response Set the interval for the cyclic status response. ◦ Available only if you have selected [Status4] in the [Flow Control] menu. Set the BCC check function. ◦ Appears only if you have selected [Status5] in the [Flow Control] menu. Roles of Port1 to Port3 In the socket server function of TCP/IP, either of the following connection methods can be used.
Page 258 [Network] [Port1] Set the port number of Port1. For the two-port connection of Status4, this port is used for receiving print data. For the one-port connection of Status3/Status5, this port is used for both receiving print data and returning the product status.
Page 259 • This setting is disabled when AEP mode is enabled. [Port3] Set the port number of Port3. For the one-port connection of Status3/Status4/Status5, this port is used for both receiving print data and returning the product status. The setting range is from 1 to 65535. •...
Page 260 [Network] • [Status4 ENQ] • [Status3] • [Status5] • [None] [TCP Connection Queue] Set whether to allow queuing for connection when multiple hosts or applications are sending connection requests to the product. The options are as follows: Enabled While connecting with one host or application, the product can receive connection requests from other hosts or applications.
Page 261 [Legacy Status for Port 9100] Set whether to change the return status format of port3 to legacy status. Does not appear if you have selected [None] in the [Flow Control] menu. The options are as follows: Enabled Change the return status format of port3 to legacy status. Disabled Do not change the return status format of port3 to legacy status.
Page 262 [Network] Mode Data format Normal ([Legacy Status for Port 9100] is [Disabled]) Legacy status ([Legacy Status for Port 9100] is [Enabled]) Status5 Mode Data format Normal ([Legacy Status for Port 9100] is [Disabled]) Legacy status ([Legacy Status for Port 9100] is [Enabled])
Page 263 [ENQ Reply Delay] Set the period to delay status reply to status request ENQ. The target interfaces are LAN and Wireless LAN. The target statuses are Status3, Status4 ENQ reply, and Status5. The setting range is from 0 to 9999 ms. •...
Page 264 [Network] [BCC] Enable or disable the BCC check function. Appears only if you have selected [Status5] in the [Flow Control] menu. The options are as follows: Enabled Enable the BCC check function. Disabled Disable the BCC check function. [NTP] Set the functions for NTP. The NTP function gets the time information from the NTP server through the network and sets the time of the product.
Page 265 Error Set to show the NTP error message if detected. Time Server IP Set the IP address of the NTP server. [Enable] Enable or disable the functions for NTP. The options are as follows: Enabled Enable the NTP function. Disabled Disable the NTP function.
Page 266 [Network] Enabled Shows the error message. Disabled Does not show the error message. [Time Server IP] Set the IP address of the NTP server. The setting range is as follows: 0.0.0.0 to 255.255.255.255 The IP address should normally be set to 0.0.0.0 (the default value). For the default value, the global NTP servers are assigned automatically.
Page 267 Enable Enable or disable the LPD function. DNS Lookup Enable or disable the DNS Lookup function. [Enable] Enable or disable the LPD function. The options are as follows: Enabled Enable the LPD function. Disabled Disable the LPD function. [DNS Lookup] Enable or disable the DNS Lookup function.
Page 268 [Network] Enabled Enable the DNS Lookup function. Disabled Disable the DNS Lookup function. [FTP] Set the functions for FTP. The setting items are as follows: Enable Enable or disable the functions for FTP. FTP Timeout Set the connection timeout period between the product's FTP server and clients. [Enable] Enable or disable the functions for FTP.
Page 269 Enabled Enable the FTP function. Disabled Disable the FTP function. [FTP Timeout] Set the connection timeout period between the product's FTP server and clients. Specify the maximum number of seconds that the product's FTP server will allow clients to stay connected without receiving any data on either the control or data connection.
Page 270 [Network] sysName Set the name information. sysLocation Set the location information. prtMarkerCounterUnit Set the unit to use for reporting counter values for subunits. Agent Set the Agent function. Traps Set the Traps function. [sysContact] Set the contact information. You can enter 0 to 255 characters. Alphabets, numbers and symbols can be used. [sysName] Set the name information.
Page 271 [sysLocation] Set the location information. You can enter 0 to 255 characters. Alphabets, numbers and symbols can be used. [prtMarkerCounterUnit] Set the unit to use for reporting counter values for subunits. The options are as follows: impressions Report the number of printed labels. meters Report the length of printed labels in meters.
Page 272 [Network] [Agent] Set the Agent function. The setting items are as follows: Enable Use the Agent function. Read-Only Set the read-only function. Read-Write Set the read-write function. [Enable] Enable or disable the functions for Agent. The options are as follows: Enabled Enable the functions for Agent.
Page 273 Disabled Disable the functions for Agent. [Read-Only] Set the read-only function. The setting items are as follows: SNMP Version Set the SNMP version. Community Set the read-only community name. ◦ Appears only if you have selected [1|2c|3] or [1|2c] in the [SNMP Version] menu. User Set the read-only user name.
Page 274 [Network] Privacy Protocol Set the privacy protocol. ◦ Appears only if you have selected [Privacy] in the [User Security] menu. Privacy Passphrase Set the privacy passphrase. ◦ Appears only if you have selected [Privacy] in the [User Security] menu. [SNMP Version] Set the SNMP version.
Page 275 Set the read-only community name. Appears only if you have selected [1|2c|3] or [1|2c] in the [SNMP Version] menu. You can enter 1 to 32 characters. Alphabets, numbers and symbols can be used. Initial setting: public [User] Set the read-only user name. Appears only if you have selected [1|2c|3] or [3] in the [SNMP Version] menu.
Page 276 [Network] [Authentication Protocol] Set the authentication protocol. Appears only if you have selected [Authentication] or [Privacy] in the [User Security] menu. The options are as follows: • [MD5] • [SHA] [Authentication Passphrase] Set the authentication passphrase. Appears only if you have selected [Authentication] or [Privacy] in the [User Security] menu. You can enter 8 to 32 characters.
Page 277 [Privacy Protocol] Set the privacy protocol. Appears only if you have selected [Privacy] in the [User Security] menu. The options are as follows: • [DES] • [AES] [Privacy Passphrase] Set the privacy passphrase. Appears only if you have selected [Privacy] in the [User Security] menu. You can enter 8 to 32 characters.
Page 278 [Network] [Read-Write] Set the read-write function. The setting items are as follows: SNMP Version Set the SNMP version. Community Set the read-write community name. ◦ Appears only if you have selected [1|2c|3] or [1|2c] in the [SNMP Version] menu. User Set the read-write user name.
Page 279 Privacy Passphrase Set the privacy passphrase. ◦ Appears only if you have selected [Privacy] in the [User Security] menu. [SNMP Version] Set the SNMP version. The options are as follows: • [1|2c|3] • [1|2c] • • [Disabled] [Community] Set the read-write community name. Appears only if you have selected [1|2c|3] or [1|2c] in the [SNMP Version] menu.
Page 280 [Network] Initial setting: private [User] Set the read-write user name. Appears only if you have selected [1|2c|3] or [3] in the [SNMP Version] menu. You can enter 1 to 32 characters. Alphabets, numbers and symbols can be used. Initial setting: rwuser [User Security] Set the read-write security level.
Page 281 [Authentication Protocol] Set the authentication protocol. Appears only if you have selected [Authentication] or [Privacy] in the [User Security] menu. The options are as follows: • [MD5] • [SHA] [Authentication Passphrase] Set the authentication passphrase. Appears only if you have selected [Authentication] or [Privacy] in the [User Security] menu. You can enter 8 to 32 characters.
Page 282 [Network] [Privacy Protocol] Set the privacy protocol. Appears only if you have selected [Privacy] in the [User Security] menu. The options are as follows: • [DES] • [AES] [Privacy Passphrase] Set the privacy passphrase. Appears only if you have selected [Privacy] in the [User Security] menu. You can enter 8 to 32 characters.
Page 283 [Traps] If [SNMP Version] is [1] If [SNMP Version] is [3] If [Security] is [Privacy] Set the Traps function. The setting items are as follows:...
Page 284 [Network] Enable Enable the Traps function. SNMP Version Set the SNMP version. IP Version Set the IP version to use for trap destinations. Destinations Set the number of trap destinations. Destination 1 Set address 1 for the trap destination. Destination 2 Set address 2 for the trap destination.
Page 285 Authentication Passphrase Set the authentication passphrase. ◦ Appears only if you have selected [Authentication] or [Privacy] in the [Security] menu. Privacy Protocol Set the privacy protocol. ◦ Appears only if you have selected [Privacy] in the [Security] menu. Privacy Passphrase Set the privacy passphrase.
Page 286 [Network] [SNMP Version] Set the SNMP version. The options are as follows: • • [2c] • [IP Version] Set the IP version to use for trap destinations. The options are as follows: Set the IP version to IPv4. Set the IP version to IPv6.
Page 287 [Destinations] Set the number of trap destinations. The setting range is from 1 to 3. [Destination 1] Set address 1 for the trap destination. The displayed IP version differs depending on the [IP Version] setting.
Page 288 [Network] [Destination 2] Set address 2 for the trap destination. The displayed IP version differs depending on the [IP Version] setting. Appears only if you have selected [2] or [3] in the [Destinations] menu. [Destination 3] Set address 3 for the trap destination. The displayed IP version differs depending on the [IP Version] setting.
Page 289 [Community] Set the Traps community name. Appears only if you have selected [1] or [2c] in the [SNMP Version] menu. You can enter 1 to 32 characters. Alphabets, numbers and symbols can be used. Initial setting: trapcom [User] Set the Traps user name. Appears only if you have selected [3] in the [SNMP Version] menu.
Page 290 [Network] [Engine ID] Set the engine ID. Appears only if you have selected [3] in the [SNMP Version] menu. Initial setting: Created from the MAC address. Hexadecimal characters are allowed and the range is from 10 to 64 characters. (Only an even number of characters is allowed.) [Security] Set the security level.
Page 291 [Authentication Protocol] Set the authentication protocol. Appears only if you have selected [Authentication] or [Privacy] in the [Security] menu. The options are as follows: • [MD5] • [SHA] [Authentication Passphrase] Set the authentication passphrase. Appears only if you have selected [Authentication] or [Privacy] in the [Security] menu. You can enter 8 to 32 characters.
Page 292 [Network] [Privacy Protocol] Set the privacy protocol. Appears only if you have selected [Privacy] in the [Security] menu. The options are as follows: • [DES] • [AES] [Privacy Passphrase] Set the privacy passphrase. Appears only if you have selected [Privacy] in the [Security] menu. You can enter 8 to 32 characters.
Page 293 SOS Mode Select the mode of SOS (SATO Online Services) or disable SOS. Allow Remote Control Set whether or not to allow setting the product (remote control) from SOS (SATO Online Services). ◦ Appears only if you have selected [Real-Time] in the [SOS Mode] menu.
Page 294 [Network] Contact Information Sets the SOS (SATO Online Services) contact information that is displayed at the time of the error outbreak. ◦ Appears only if you have selected something other than [Disabled] in the [SOS Mode] menu. Periodic Notification Sets the function for periodic SOS (SATO Online Services) notifications.
Page 295 [SOS Mode] (SOS users only) Select the mode of SOS (SATO Online Services) or disable SOS. The options are as follows: Disabled Disables SOS. On-Demand Shows the product information with a QR code. Scan the displayed QR code with a tablet or smartphone and send the information to the SOS cloud.
Page 296 [Network] [Allow Remote Control] (SOS users only) Set whether or not to allow setting the product (remote control) from SOS (SATO Online Services). Appears only if you have selected [Real-Time] in the [SOS Mode] menu. The options are as follows: Deny Does not allow remote control from SOS.
Page 297 [Add Device] (SOS users only) Shows the serial number and association code that are necessary when adding the product to SOS (SATO Online Services). Appears only if you have selected something other than [Disabled] in the [SOS Mode] menu. •...
Page 298 • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. The procedure to copy the log file is as follows: 1.
Page 299 (SATO Online Services) icon on an error message screen. [Phone Number] (SOS users only) Sets the phone number that is displayed on the SOS error screen when you select the SOS (SATO Online Services) icon on an error message screen.
Page 300 [Network] A specialized application is required to scan the QR code. The setting items are as follows: Type Select the timing to perform the periodic notification or disable this function. Counter You can select the counter for the print head, cutter, or both for the timing to perform periodic notifications.
Page 301 ◦ Appears only if you have enabled the NTP function or installed the optional RTC kit, and if you have selected [Daily] in the [Type] menu and have set more than two times for [Notifications]. Time 3 Specifies the time to perform the third periodic notification. ◦...
Page 302 [Network] Monthly Displays the notification screen every month at the specified day and time. ◦ Appears only if you have enabled the NTP function or installed the optional RTC kit. Counter Displays the notification screen when the counter of a consumable reaches to the specified value. Offline Displays the notification screen when the product is changed to Offline mode.
Page 303 [Head] (SOS users only) You can specify or check the print distance of the print head for the timing to perform the periodic notification. Appears only if you have selected [Head] or [Head+Cutter] for [Counter] in the [Type] menu. The setting items are as follows: Meters Specifies the print distance of the print head for the timing to perform the periodic notification.
Page 304 [Network] The setting range is from 1 to 100,000. [Cutter] (SOS users only) You can specify or check the number of cut times of the cutter for the timing to perform the periodic notification. Appears only if you have selected [Cutter] or [Head+Cutter] for [Counter] in the [Type] menu. The setting items are as follows: Cuts Specifies the number of cut times of the cutter for the timing to perform the periodic notification.
Page 305 Specifies the number of cut times of the cutter for the timing to perform the periodic notification. You will be notified for each number of cut times you specify. The setting range is from 1 to 1,000,000. [Notifications] (SOS users only) Specifies the number of periodic notifications to be sent per day.
Page 306 [Network] [Day] (SOS users only) Sets the date to perform the periodic notification. Appears only if you have enabled the NTP function or installed the optional RTC kit, and if you have selected [Monthly] in the [Type] menu. The setting range is from 1 to 28. [Time 1] (SOS users only) Specifies the time to perform the first periodic notification.
Page 307 [Time 2] (SOS users only) Specifies the time to perform the second periodic notification. Appears only if you have enabled the NTP function or installed the optional RTC kit, and if you have selected [Daily] in the [Type] menu and have set more than two times for [Notifications]. [Time 3] (SOS users only) Specifies the time to perform the third periodic notification.
Page 308 [Weekly] or [Monthly] in the [Type] menu. [Update Screen] (SOS users only) Sets whether to print a QR code displayed with SOS (SATO Online Services) periodic notification or Daily Checkup. Appears only if you have selected [On-Demand] in the [SOS Mode] menu.
Page 309 [QR code offset] (SOS users only) Adjust the print position for printing a QR code displayed on the notification screen for SOS (SATO Online Services). Appears only if you have selected [On-Demand] in the [SOS Mode] menu. Available only if you have selected [Print] in the [Update Screen] menu.
Page 310 [Network] The setting range is from -792 to +792 dots. (1) Feed direction • The length of 1 dot varies depending on the print resolution of the product. ◦ 203 dpi : 1 dot = 0.125 mm (0.0049") ◦ 305 dpi : 1 dot = 0.083 mm (0.0033") ◦...
Page 311 Set the correction value from the print reference position when facing the product as "-" to adjust to the right side and "+" to adjust to the left side. (1) Feed direction The setting range is from -792 to +792 dots. •...
Page 312 [Network] If you have selected [Print] in the [Update Screen], press the button to print the QR code. To print the QR code, use media of more than 33 mm (1.3") in length and more than 33 mm (1.3") in width (not including the liner).
Page 313 Additional Enable or disable the additional ARP announcement. Periodic Set the periodic timing for ARP announcement. [Additional] Set the additional ARP announcement. The options are as follows: Enabled Enable the additional ARP announcement. The ARP is sent at 1, 2, 4, 8 and 16 seconds after the link up/DHCP assignment.
Page 314 [Network] Initial setting: 0 [Firewall] Set the functions for the firewall. A firewall can improve security. It prevents unauthorized access from external computers or malicious programs. When the firewall is enabled, only the services and ports that are allowed will be able to access the product.
Page 315 [Enable] Enable or disable the firewall function. The options are as follows: Enabled Enable the firewall function. Disabled Disable the firewall function. [Allow Services And Ports] Set the service or port to allow communication. Available only if you have selected [Enabled] in the [Enable] menu. •...
Page 316 The setting changes in conjunction with [SOS Mode]. PING Enable or disable PING access. SATO All-In-One Tool Enable or disable the access from SATO All-In-One Tool. When using the AEP (Application Enabled Printing) function, enable or disable port access for the SCP client function. SNMP Agent Enable or disable the SNMP Agent function.
Page 317 80,443,8080 [WebConfig] 80,443 *The values may vary depending on other settings. [Online Services] (SOS users only) Select the mode of SOS (SATO Online Services) or disable SOS. The options are as follows: Disabled Disables SOS. On-Demand Shows the product information with a QR code. Scan the displayed QR code with a tablet or smartphone and send the information to the SOS cloud.
Page 318 [Network] Real-Time Sends the product information to the SOS cloud in real-time using the LAN/wireless LAN connection. This connection allows you to check the product's operating information and to check or modify the product's settings via SOS Web. Confirm and agree with the Terms of Use to enable the Real-Time mode.
Page 319 [TCP Source Port] Existing Port No. The port number of the items enabled in [Allow Services And Ports] are shown. Additional Port No. Register the TCP source port number to allow communication. [Additional Port No.] Register the TCP source port number to allow communication. The acceptable input values are as follows: Active port number An integer from 1 to 65535...
Page 320 [Network] No setting Blank Input Example Port number Comments 10000 10000,10001,10002,10003 This results in the same ports in both settings to be allowed. 10000:10003 10000,10001,10002,10003,20000 This results in the same ports in both settings to be allowed. 10000:10003,20000 Blank Keep it blank when no setting is needed [TCP Destination Port] Existing Port No.
Page 321 [Additional Port No.] Register the TCP destination port number to allow communication. The acceptable input values are as follows: Active port number An integer from 1 to 65535 Specifying multiple values Delimit active port numbers using a comma “,” Specifying a range Create a range of active port numbers using a colon “:”...
Page 322 [Network] [UDP Source Port] Existing Port No. The port number of the items enabled in [Allow Services And Ports] are shown. Additional Port No. Register the UDP source port number to allow communication. [Additional Port No.] Register the UDP source port number to allow communication. The acceptable input values are as follows: Active port number An integer from 1 to 65535...
Page 323 No setting Blank Input Example Port number Comments 10000 10000,10001,10002,10003 This results in the same ports in both settings to be allowed. 10000:10003 10000,10001,10002,10003,20000 This results in the same ports in both settings to be allowed. 10000:10003,20000 Blank Keep it blank when no setting is needed [UDP Destination Port] Existing Port No.
Page 324 [Network] [Additional Port No.] Register the UDP destination port number to allow communication. The acceptable input values are as follows: Active port number An integer from 1 to 65535 Specifying multiple values Delimit active port numbers using a comma “,” Specifying a range Create a range of active port numbers using a colon “:”...
Page 325 [ICMP Type] Existing ICMP Type The ICMP type number of the items enabled in [Allow Services And Ports] are shown. Additional ICMP Type Register the ICMP type number to allow communication. [Additional ICMP Type] Register the ICMP type number to allow communication. The acceptable input values are as follows: Active ICMP type An integer from 0 to 43...
Page 326: [Ieee1284]
[IEEE1284] Input Example ICMP type Comments 0,1,2,3 Blank Keep it blank when no setting is needed [IEEE1284] Set the IEEE1284 connection. Appears only if the combo interface board is installed. The setting items are as follows: Flow Control Set the communication protocol. Set the BCC check function.
Page 327 [Flow Control] Set the communication protocol. The options are as follows: • [Status4 Multi] • [Status5] • [None] [BCC] Enable or disable the BCC check function. Appears only if you have selected [Status5] in the [Flow Control] menu. The options are as follows: Enabled Enable the BCC check function.
Page 328 [RS-232C] [RS-232C] Set the RS-232C connection. Appears only if the combo interface board is installed. The setting items are as follows: Baudrate Set the communication speed. Parameters Set the data parameters. Flow Control Set the communication protocol. Set the BCC check function. ◦...
Page 329 [Baudrate] Set the baudrate (bps). Available to change only if you have selected [RS-232C] in the [Tools] > [Barcode Checker] > [Test] > [Interface] menu. The options are as follows: • [2400] • [4800] • [9600] • [19200] • [38400] •...
Page 330 [RS-232C] Refer to the table below for the parameter configurations. • [8-N-1] • [8-O-1] • [8-E-1] • [8-N-2] • [8-O-2] • [8-E-2] • [7-N-1] • [7-O-1] • [7-E-1] • [7-N-2] • [7-O-2] • [7-E-2] Parameter Configurations List Parameters Data length Parity Stop bit (bit)
Page 331 [Flow Control] Set the communication protocol. Available to change only if you have selected [RS-232C] in the [Tools] > [Barcode Checker] > [Test] > [Interface] menu. The options are as follows: • [READY/BUSY Multi] • [XON/XOFF Multi] • [STATUS3] • [STATUS4] •...
Page 332: [Usb]
[USB] Enabled Enable the BCC check function. Disabled Disable the BCC check function. [USB] Set the USB connection. The setting items are as follows: Flow Control Set the communication protocol. Set the BCC check function. ◦ Appears only if you have selected [Status5] in the [Flow Control] menu. Change USB Serial Set the type of the USB serial number that the product returns.
Page 333 [Flow Control] Set the communication protocol. The options are as follows: • [Status4] • [Status5] • [None] [BCC] Enable or disable the BCC check function. Appears only if you have selected [Status5] in the [Flow Control] menu. The options are as follows: Enabled Enable the BCC check function.
Page 334: [Bluetooth]
[Bluetooth] [Change USB Serial] Set the type of the USB serial number that the product returns. The options are as follows: Enabled Returns the USB serial number (00000000). This option is suitable when you want to replace the product without adding a new printer driver. To do so, you need to set this setting to enabled before installing the product.
Page 335 The setting items are as follows: Enable Enable or disable the functions for Bluetooth. Name Set the device name for the product. PIN Code Set the PIN code. BD Address Shows the BD address of the product. (You cannot change this address.) Firm Version Shows the firmware version of the Bluetooth.
Page 336 [Bluetooth] [Enable] Enable or disable the functions for Bluetooth. The options are as follows: Enabled Enable the Bluetooth function. Disabled Disable the Bluetooth function. [Name] Set the device name for the product. You can enter 1 to 53 characters. Alphabets (capital and small letters), numbers and symbols can be used.
Page 337 [PIN Code] Set the PIN code. You can enter 4 to 16 characters for the PIN code. Alphabets (capital and small letters), numbers and symbols can be used. [Authentication] Set the authentication level. The options are as follows: None None Level 2-1 PIN code authentication, service level, no encryption Level 2-2...
Page 338 [Bluetooth] Level 4 Secure Simple Pairing compatible, service level, encryption (Can be communicated with devices that are not compatible with Secure Simple Pairing) [ISI] Set the ISI communication parameter. The setting range is from 18 to 4096. Set to a value that is higher than the ISW communication parameter setting value. [ISW] Set the ISW communication parameter.
Page 339 [PSI] Set the PSI communication parameter. The setting range is from 18 to 4096. Set to a value that is higher than the PSW communication parameter setting value. [PSW] Set the PSW communication parameter. The setting range is from 17 to 4096. The setting range varies depending on the PSI communication parameter setting value.
Page 340 [Bluetooth] [CRC Mode] Enable or disable the CRC check function. The options are as follows: Enabled Enable the CRC check function. Disabled Disable the CRC check function. [Flow Control] Set the communication protocol. The options are as follows: • [Status3] •...
Page 341: [Nfc]
[NFC] Sets the NFC connection. The setting item is as follows: I/F Enable Enables or disables the NFC interface. [I/F Enable] Enables or disables the NFC interface. The options are as follows: Enabled Enables the NFC interface. Disabled Disables the NFC interface.
Page 342: [Ignore Cr/Lf]
[Ignore CAN/DLE] [Ignore CR/LF] Set whether to ignore the CR/LF code (0x0D / 0x0A) in the received data. The options are as follows: Enabled Ignore the CR/LF code. Disabled Do not ignore the CR/LF code. [Ignore CAN/DLE] Set whether to ignore the CAN/DLE code (0x18 / 0x10) in the received data. The options are as follows: Enabled Ignore the CAN/DLE code.
Page 343: [External I/O]
Disabled Do not ignore the CAN/DLE code. [External I/O] Use the external (EXT) terminal as an interface between the external device and the product. Appears if the combo interface board is installed. The setting items are as follows: Print Start Signal Enable or disable the Print Start signal.
Page 344 [External I/O] [Print Start Signal] Enable or disable the Print Start signal. The options are as follows: Enabled Enable the Print Start signal. Disabled Disable the Print Start signal. [Signals] Set the input/output signals. Appears only if you have selected [Enabled] in the [Print Start Signal] menu. The setting items are as follows: EXT 9PIN Set the function of the EXT 9PIN output.
Page 345 Inputs Assign the pin No. to the input signals Print Start and Reprint. Outputs Assign the pin No. to output signals. [EXT 9PIN] Set the function of the EXT 9PIN output. The options are as follows: MODE1 The output signal becomes "Active" only when there is data in print buffer and product is ONLINE. MODE2 The output signal becomes "Active"...
Page 346 [External I/O] TYPE1 20 ms "LOW" pulse will be provided after the completion of print and dispense for the Print End signal (PREND). TYPE2 20 ms "HIGH" pulse will be provided after the completion of print and dispense for the Print End signal (PREND).
Page 347 Reprint Assign the pin No. for the Reprint signal input. The options are as follows: [PIN 5] Assign Pin 5 to the Reprint signal. [PIN 7] Assign Pin 7 to the Reprint signal. • You cannot set any inputs using the same pin number. If you attempt to set the same number, the settings will be shown in red and you cannot save the settings.
Page 348 Dispenser Assign the pin No. for the Dispenser signal output. ◦ Use this signal to connect the dispenser unit or linerless cutter kit (CL4NX Plus only). Label Near End Assign the pin No. for the Label Near End signal output.
Page 349: [Rfid] (Rfid Models Only)
[OFF] Set the selected signal to off mode. • You cannot set any outputs using the same pin number. If you attempt to set the same number, the settings will be shown in red and you cannot save the settings. [EXT I/O Re-print] Set the reprint function that uses the external terminal.
Page 350 [RFID] (RFID Models Only) The setting items are as follows: Antenna Position Set an RFID antenna to use. Write Power Set radio power level used to write information to inlay. Read Power Set radio power level used to read information from inlay. Tag Offset Set distance to print on label BEFORE pausing to encode RFID.
Page 351 Follow the Inlay Configuration Guide to select an RFID antenna to use. For details, access the following URL: https://www.sato-global.com/rfid/guide.html To use inlays that are not in the Inlay Configuration Guide, contact your SATO sales representative or reseller. If the installed module is UHF...
Page 352 Set radio power level used to write information to inlay according to the Inlay Configuration Guide. For details, access the following URL: https://www.sato-global.com/rfid/guide.html To use inlays that are not in the Inlay Configuration Guide, contact your SATO sales representative or reseller. Appears only if the module is UHF.
Page 353 Set radio power level used to read information from inlay according to the Inlay Configuration Guide. For details, access the following URL: https://www.sato-global.com/rfid/guide.html To use inlays that are not in the Inlay Configuration Guide, contact your SATO sales representative or reseller. Appears only if the module is UHF.
Page 354 [RFID] (RFID Models Only) [View] Shows the inlay data. Press the button to change to the [Memory Bank] screen. Press the button (READ) to change to the [Data Reading] screen, to read and show the data. On the [Data Reading] screen, you can press the button to feed the media and attempt to read the tag currently set in the product.
Page 355 USER USER area PC/AFI area RSSI RSSI area If the installed module is HF USER USER area UID area [Filter Function] Set the filter function by RSSI (Received Signal Strength Indication). If the RSSI value read while printing an RFID tag is lower than the specified threshold value, an RFID tag error occurs. An error message is printed on the inlay/RFID tag that caused the error.
Page 356 [RFID] (RFID Models Only) [RSSI Filter] Enable or disable the RSSI filter function. The options are as follows: Enabled Enable the RSSI filter function. Disabled Disable the RSSI filter function. [Threshold Value] Set the threshold value for the RSSI filter. Appears only if [Enabled] is selected in the [RSSI Filter] menu.
Page 357 [Retry Mode] Set whether to retry encoding of failed data when an RFID error occurs. The options are as follows: Retry If an RFID error occurs, the product will retry writing according to the number of times of [Retries]. If the RFID errors occur consecutively, printing stops after the number of retries in [Retries] plus one more retry occur, and the RFID error screen opens.
Page 358 [RFID] (RFID Models Only) Pressing the button (ABORT) deletes the one current item, and then starts printing the next. Example: ◦ If one copy each of 10 items are being printed, the current item is deleted, and the remaining items are printed. ◦...
Page 359 Set the error print for the RFID tag error. Enabled Enable the RFID error print function. Disabled Disable the RFID error print function. [RFID Undetected Warning] To prevent wasting RFID tags, set whether to stop printing and display an RFID undetected warning error if there is no RFID command in the print job.
Page 360 [RFID] (RFID Models Only) [Log RFID Data] Set the log function to record the encoded tag information. The log data can record up to 100 inlays of information. When the log file reaches its maximum size, the new log data overwrites the older log data. All the log data will be lost if the product is powered off.
Page 361 The options are as follows: EPC and TID Store the EPC and TID data. Store the EPC data. Store the TID data. [Output Error Mode] Set the signal type for RFID errors. The options are as follows: Pulse Outputs a pulse as the output signal when an RFID error occurs. Level Outputs a level as the output signal when an RFID error occurs.
Page 362 [RFID] (RFID Models Only) [Pulse Length] Set the length of an RFID error pulse. Appears only if you have selected [Pulse] in the [Output Error Mode] menu. The options are as follows: • [100 ms] • [200 ms] • [300 ms] •...
Page 363 Life Shows the number of RFID write successes, failures, and total attempts. User Shows the number of RFID write successes, failures, and total attempts after the RFID counter is cleared. [Life] Shows the number of RFID write successes, failures, and total attempts. The display items are as follows: Count Success Shows the total number of successful times you have written to an RFID tag.
Page 364 [RFID] (RFID Models Only) [User] Shows the number of RFID write successes, failures, and total attempts after the RFID counter is cleared. The display items are as follows: Count Success Shows the total number of successful times you have written to an RFID tag after the RFID counter is cleared.
Page 365 Set the paper type of RFID tags and the print reference position in the vertical direction. The setting items are as follows: Types Set the paper type of RFID tags. Starting Point Set the print reference position of RFID tags in the vertical direction. [Types] Set the paper type of RFID tags.
Page 366 203 dpi : 1 dot = 0.125 mm (0.0049") ◦ 305 dpi : 1 dot = 0.083 mm (0.0033") ◦ 609 dpi : 1 dot = 0.042 mm (0.0017") [SATO RF Analyze] Set and execute the SATO RF Analyze function, and save the results of the measurements.
Page 367 SATO RF Analyze is a function of the product that allows you to measure RFID tags and easily set conditions to consistently write and read them. Appears only if the module is UHF. The setting items are as follows: Search Start Execute SATO RF Analyze.
Page 368 To use inlays that are not in the Inlay Configuration Guide, use the initial values. If a SATO RF Analyze fails, a message to adjust the power output value by +1 dBm or -1 dBm, according to the cause, appears.
Page 369 To use inlays that are not in the Inlay Configuration Guide, use the initial values. If a SATO RF Analyze fails, a message to adjust the power output value by +1 dBm or -1 dBm, according to the cause, appears.
Page 370 [RFID] (RFID Models Only) Name the results of the SATO RF Analyze and save them as an RFID tag model. The setting items are as follows: Model Name Specify a model name when saving the results of the SATO RF Analyze.
Page 371 RFID tag. If you save the results of the SATO RF Analyze as an RFID tag model, you can manage them from this menu. Also, you can register RFID tag models manually from [Edit] in this menu.
Page 372 Model] menu. • After you save the results of the SATO RF Analyze as an RFID tag model, their name appears on the right side of [Load] on the [RFID Tag Model] menu as the current settings of the product.
Page 373 The options are as follows: Normal Use a standard antenna (adjustable). With the SATO RF Analyze function, you can automatically adjust the position of the standard antenna to suit the RFID tag you are using. You can record the results of the automatic...
Page 374 [RFID] (RFID Models Only) adjustment in [RFID Tag Model]. Or, you can manually adjust the position of the standard antenna with [RFID Tag Model]. Front Use a short pitch antenna (fixed position). If the installed module is HF Use a standard antenna. Specify the position on the standard antenna in the vertical direction. The options are as follows: •...
Page 375 The setting range is 0 to 30 dBm. The setting range differs depending on where the product is being operated. • The changes to this setting are linked and are changed with the settings in the [SATO RF Analyze] > [Write Power] menu. [Read Power] Set radio power level used to read information from inlays.
Page 376 [RFID] (RFID Models Only) • The changes to this setting are linked and are changed with the settings in the [SATO RF Analyze] > [Read Power] menu. [Tag Offset] Set the position at which to start writing data to the inlay. Data is written to an inlay on each tag at the point where the inlay passes over the product's RFID antenna, which is at the distance, from the print start position, specified in this setting.
Page 377 Resolution Setting range 305 dpi (1 dot = 0.083 mm (0.0033")) 12 to 2880 dots 609 dpi (1 dot = 0.042 mm (0.0017")) 24 to 5760 dots • You can change the units to dots, " (inches), or mm in the [System] > [Regional] > [Unit] menu.
Page 378: [Applications] Menu
[Applications] Menu [Applications] Menu The following settings are available in the [Applications] menu: Protocol Set the printer language. Auto Switch Group Set the printer commands to switch automatically. ◦ Appears only if you have selected [AUTO] in the [Protocol] menu. SBPL Set the SBPL printer command.
Page 379: [Protocol]
[Protocol] Set the printer language. The options are as follows: AUTO Automatically analyze the received print data and set the printer language. In [AUTO] mode, the product can change the language after startup by receiving another language. SBPL Set when you use the SBPL printer language or XML. SZPL Set when you use the SZPL printer language.
Page 380: [Auto Switch Group]
[Auto Switch Group] (When [AUTO] is selected in the [Protocol] menu) • A message prompting you to restart the product will appear on the Online/Offline screen if you select [AUTO]. In such a case, reboot the product to apply the settings. •...
Page 381 SIPL Enable or disable the SIPL printer language. STCL Enable or disable the STCL printer language. SDPL Enable or disable the SDPL printer language. SEPL Enable or disable the SEPL printer language. • The printer language set in [AUTO] mode is grayed out. [SBPL] Enable or disable the SBPL printer language.
Page 382 [Auto Switch Group] [SZPL] Enable or disable the SZPL printer language. The options are as follows: Enabled Enable the SZPL printer language. Disabled Disable the SZPL printer language. [SIPL] Enable or disable the SIPL printer language. The options are as follows: Enabled Enable the SIPL printer language.
Page 383 [STCL] Enable or disable the STCL printer language. The options are as follows: Enabled Enable the STCL printer language. Disabled Disable the STCL printer language. [SDPL] Enable or disable the SBPL printer language. The options are as follows: Enabled Enable the SDPL printer language. Disabled Disable the SDPL printer language.
Page 384: [Sbpl]
Enable the SEPL printer language. Disabled Disable the SEPL printer language. [SBPL] SBPL (SATO Barcode Printer Language) is the common command that controls SATO barcode label printers. To use SBPL as a printer command, set the following items: Show Error Enable or disable the command error indication.
Page 385 Orientation Set the layout for printing. Font Settings Set the font. Compatible Set the compatible code. [Show Error] Enable or disable the command error indication when incorrect command or parameter is detected in the print data. The options are as follows: Enabled The error screen is displayed.
Page 386 [SBPL] [Standard Code] Set the protocol code. The options are as follows: Enabled Use a standard code. Disabled Use a non-standard code. • A message prompting you to restart the product will appear on the Online/Offline screen if you have made any changes. In such a case, reboot the product to apply the settings.
Page 387 Landscape Use a landscape layout. (90-degree rotation) Inv. Portrait Use an inverse portrait layout. (180-degree rotation) Inv. Landscape Use an inverse landscape layout. (270-degree rotation) [Font Settings] Set the font. The setting items are as follows: Zero Slash Set the type for printing zero. Kanji Set the kanji code to be used.
Page 388 [SBPL] [Zero Slash] Set whether to print the number zero (0) with or without a slash (/). This setting is applied to the following bitmap fonts: U, S, M, WB, WL, XU, XS, XM, XL, X20, X21, X22, X23, X24 The options are as follows: Enabled Print zero with a slash.
Page 389 Kanji Style Set the font to be used. [Kanji Set] Set the kanji code to be used. The options are as follows: • [JP-COMPATIBLE] • [JP-JISX0208] • [JP-JISX0213] • [GB18030] • [BIG5] • [KSC5601] [Character Code] Set the character code to be used. The options vary depending on the kanji code set in the [Kanji Set]: •...
Page 390 [SBPL] ◦ [SJIS] ◦ [UTF-16] ◦ [UTF-8] When set to [JP-JISX0213] • ◦ [SJIS] ◦ [UTF-16] ◦ [UTF-8] When set to [GB18030] • ◦ [GB18030] ◦ [UTF-8] • When set to [BIG5] ◦ [BIG5] ◦ [UTF-8] • When set to [KSC5601] ◦...
Page 391 [Proportional] Set whether to print each character using a proportional pitch or fixed pitch. The options are as follows: Enabled Print each character with a proportional pitch. Disabled Print all characters with a fixed pitch. [Code Page] Select the code page to be used from the list.
Page 392 [SBPL] [€] Set the European currency symbol to the ASCII code. The setting range is from 00 to ff (hexadecimal). [Compatible] Set the compatible code for SBPL. The setting items are as follows: M-8400 Compatibility Enable or disable the M-8400 printer compatibility function. CODE128(C) Zero Fill Set whether to allow odd digits and print the barcode with zero-filling at the end of the data when start code C is used in CODE128.
Page 393 Enable the M-8400 printer compatibility function. Disabled Disable the M-8400 printer compatibility function. • Contact your SATO sales representative for more information about the M-8400 printer compatibility function. • If [M-8400 Compatibility] is set to [Enabled], [CODE128(C) Zero Fill] is automatically...
Page 394 [SBPL] [CODE128(C) Zero Fill] Set whether to allow odd digits and print the barcode with zero-filling at the end of the data when start code C is used in CODE128. If [M-8400 Compatibility] is set to [Enabled], this setting is automatically enabled and does not appear. The options are as follows: Enabled Allow odd digits and print the barcode with zero-filling.
Page 395 ◦ ESC+K6: 24x24 dots Kanji in horizontal line with one-byte character ◦ ESC+K7: 22x22 dots Kanji in horizontal line Disabled Do not change the Kanji commands ESC+K5, ESC+K6 and ESC+K7 in the received data. The product behavior when it receives these commands is as follows: ◦...
Page 396 [SBPL] [A3 Command Save(S-type)] Set whether to save all values (with or without +/- sign) specified by the Base Reference Point command ESC+A3 to the product's [Imaging] menu. The options are as follows: Enabled All values (with or without +/- sign) specified by the command ESC+A3 are saved to the product's [Imaging] menu.
Page 397: [Szpl]
Disabled Print the PDF417 code with the security level specified by the PDF417 (or higher) printing command. [SZPL] To use SZPL as a printer command, set the following items: Label Set the print position. Label Rotation Set the page orientation for label printing. Caret Set the caret (^) code.
Page 398 Set the shift offset position of the label. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -832 to 0 to 832 dots -832 to 0 to 832 dots (1 dot = 0.125 mm...
Page 399 Resolution CL4NX Plus CL6NX Plus 305 dpi -1248 to 0 to 1248 dots -1248 to 0 to 1248 dots (1 dot = 0.083 mm (0.0033")) 609 dpi -2496 to 0 to 2496 dots (1 dot = 0.042 mm (0.0017")) [Top] Set the top offset position of the label.
Page 400 [SZPL] [Label Rotation] Set the page orientation for label printing. The label size set in the product is used as a reference for rotation. The options are as follows: 0 degree Labels are printed in a portrait orientation. 180 degree Labels are printed in an inverse-portrait orientation.
Page 401 [Delimiter] Set the delimiter (,) code. The setting range is from 0 to 255. [Tilde] Set the tilde (~) code. The setting range is from 0 to 255.
Page 402 [SZPL] [Clock Format] Set the date format. The options are as follows (January 24, 2017, at 1:45 pm, for example): • [(none)] • [MM/DD/YY (24-hour clock)] (Example: 01/24/17 (13:45)) • [MM/DD/YY (12-hour clock)] (Example: 01/24/17 (01:45)) • [DD/MM/YY (24-hour clock)] (Example: 24/01/17 (13:45)) •...
Page 403: [Sipl]
[SIPL] To use SIPL as a printer command, set the following items: Font Settings Set the font. Format Save Set whether to save the user format data registered at printing in the product. [Font Settings] Set the font. The setting items are as follows: Code Page Set the code page to be used.
Page 404 [SIPL] c20 Proportional Pitch Set the character pitch for printing. Zero Slash Set the type for printing zero. [Code Page] Select the code page to be used from the list. [New Font Encoding] Enable or disable new font encoding. The options are as follows: Enabled Enable new font encoding.
Page 405 • Contact your SATO sales representative for more information about the new font. [c20 Proportional Pitch] Set whether to print each character using a proportional pitch or fixed pitch. The options are as follows: Enabled Print each character with a proportional pitch.
Page 406: [Stcl]
[STCL] Disabled Print zero without a slash. [Format Save] Set whether to save the user format data registered at printing in the product. The options are as follows: Enabled Save the user format data registered at printing in the product. Disabled Do not save the user format data registered at printing in the product.
Page 407 Command Head Set the command head. Font Settings Set the font. Rotation Set the page orientation for label printing. Ignore Paper Size Command Set whether to ignore a paper size command in the print data. 300DPI Head Compatibility When you are using the product with 305 dpi resolution, enable or disable 300DPI Head Compatibility.
Page 408 [STCL] [Control Code] Set the control code. The options are as follows: Auto Perform the protocol detection automatically. ESC|LF|NUL Set the control code to ESC|LF|NUL. 7B|7C|7D Set the control code to 7B|7C|7D. Custom Change the first to third byte codes. [1st Byte Code] Set the first byte code.
Page 409 [2nd Byte Code] Set the second byte code. You can change this only if you have selected [Custom] in the [Control Code] menu. The setting range is from 0 to 255. [3rd Byte Code] Set the third byte code. You can change this only if you have selected [Custom] in the [Control Code] menu. The setting range is from 0 to 255.
Page 410 [STCL] [Font Settings] Set the font. The setting items are as follows: Zero Slash Set the type for printing zero. € Set the European currency symbol to the ASCII code. Code Page Set the code page to be used. Half-width Symbol Set whether to print symbols with half-width characters.
Page 411 Enabled Print zero with a slash. Disabled Print zero without a slash. [€] Set the European currency symbol to the ASCII code. The setting range is from 00 to ff (hexadecimal). [Code Page] Select the code page to be used from the list.
Page 412 [STCL] [Half-width Symbol] Set whether to print symbols with half-width characters. The options are as follows: Enabled Print symbols with half-width characters. Disabled Do not print symbols with half-width characters. [Rotation] Set the page orientation for label printing. The options are as follows: 0 degree Labels are printed in portrait orientation.
Page 413 [Ignore Paper Size Command] Set whether to ignore a paper size command in the print data. The options are as follows: Enabled Ignore a paper size command in the print data. Disabled Do not ignore a paper size command in the print data. [300DPI Head Compatibility] When you are using the product with 305 dpi resolution, enable or disable 300DPI Head Compatibility.
Page 414: [Sdpl]
[SDPL] [SDPL] To use SDPL as a printer command, set the following items: Control Code Set the control code. Label Rotation Set the page orientation for label printing. SOP Emulation Set the SOP emulation. Compatible Mode Set the compatible mode for SDPL. Right-to-Left print Set the Right-to-Left printing function.
Page 415 Scalable Font Style Set the style of the scalable fonts. Feedback Character Enable or disable the <STX>a command. SOH Commands Set the SOH commands. Module Selection Select where to save the product settings. • [Format Attribute], [Pause Mode], [1 Byte Codepage], [SDPL Measure Unit], [Scalable Font Style], [Feedback Character], [SOH Commands] and [Module Selection] are available only if [Settings] is selected for the corresponding setting item under the [Prioritize] menu.
Page 416 [SDPL] [Code Type] Set the type of the control code. The options are as follows: • [Standard] • [Alternate 1] • [Alternate 2] • [Custom] [SOH] Set the SOH code. You can change this if you have selected [Custom] in the [Code Type] menu. The setting range is from 00 to ff (hexadecimal).
Page 417 [STX] Set the STX code. You can change this if you have selected [Custom] in the [Code Type] menu. The setting range is from 00 to ff (hexadecimal). [CR] Set the CR code. You can change this if you have selected [Custom] in the [Code Type] menu. The setting range is from 00 to ff (hexadecimal).
Page 418 [SDPL] [CNTBY] Set the CNTBY code. You can change this if you have selected [Custom] in the [Code Type] menu. The setting range is from 00 to ff (hexadecimal). [Label Rotation] Set the page orientation for label printing. The label size set in the product is used as a reference for rotation. The options are as follows: 0 degree Labels are printed in a portrait orientation.
Page 419 [SOP Emulation] Set the SOP emulation. The options are as follows: • [Disabled] • [Prodigy Plus - 110] • [Allegro - 220] • [Prodigy - 250] • [Auto] [Compatible Mode] Set the compatible mode for SDPL. The setting items are as follows: Enable or disable TrueType font compatible mode.
Page 420 [SDPL] Compression Set whether to accept graphic data created by a unique compression method. [TTF] Enable or disable TrueType font compatible mode. The options are as follows: Enabled Enable TrueType font compatible mode. The bold TrueType fonts are printed in smaller pitch. Disabled Disable TrueType font compatible mode.
Page 421 Disabled Do not allow the registration of graphic data when a line feed code is omitted. [Compression] Set whether to accept graphic data created by a unique compression method. The options are as follows: Enabled Accepts graphic data created by a unique compression method. Disabled Does not accept graphic data created by a unique compression method.
Page 422 [SDPL] Auto When an Arabic font is detected, the Arabic text is printed from right to left. [Receive TimeOut] Set a period of time the product stays in binary data receiving mode. When the specified period of type passes, the product exits from binary receiving mode and scans for SDPL commands.
Page 423 [Prioritize] Select the settings to be prioritized for each setting item of the SDPL command. You can set whether to prioritize settings that are done through the product or through commands. When you select [Settings] for an item, the setting specified in the [SDPL] menu of the product will be used.
Page 424 [SDPL] Speed The option selected in the [Printing] > [Advanced] > [Prioritize] menu is applied to these three settings and shown on this screen. [Format Attribute] Set whether to prioritize the settings that are done through the product or through commands for the format attribute setting.
Page 425 Commands Prioritize the settings through commands. Settings Prioritize the settings that are done through the product. [1 Byte Codepage] Set whether to prioritize the settings that are done through the product or through commands for the 1 byte code page setting. The options are as follows: Commands Prioritize the settings through commands.
Page 426 [SDPL] The options are as follows: Commands Prioritize the settings through commands. Settings Prioritize the settings that are done through the product. [Scalable Font Style] Set whether to prioritize the settings that are done through the product or through commands for the scalable font style settings.
Page 427 Set whether to prioritize the settings that are done through the product or through commands for the sensor type setting. The options are as follows: Commands Prioritize the settings through commands. Settings Prioritize the settings that are done through the product. [Feedback Character] Set whether to prioritize the settings that are done through the product or through commands for the feedback character setting.
Page 428 [SDPL] [SOH Commands] Set whether to prioritize the settings that are done through the product or through commands for the SOH Commands settings. The options are as follows: Commands Prioritize the settings through commands. Settings Prioritize the settings that are done through the product. [Module Selection] Set whether to prioritize the settings that are done through the product or through commands for the module selection setting.
Page 429 • Even if you select [Commands], the settings that are done through the product are used if no command is sent. [Format Attribute] Set the format attribute. You can change this setting if you have selected [Settings] in the [Prioritize] > [Format Attribute] menu. The options are as follows: •...
Page 430 [SDPL] Disabled Disable the pause mode. [1 Byte Codepage] Select the code page to be used for one-byte characters from the list. You can change this setting if you have selected [Settings] in the [Prioritize] > [1 Byte Codepage] menu. [SDPL Measure Unit] Set the measurement unit.
Page 431 [Scalable Font Style] Set the style of the scalable fonts. You can change this setting if you have selected [Settings] in the [Prioritize] > [Scalable Font Style] menu. The setting items are as follows: Bold Set whether to use bold. Italic Set whether to use italics.
Page 432 [SDPL] Disabled Do not use bold. [Italic] Set whether to use italics for the scalable fonts. The options are as follows: Enabled Use italics. Disabled Do not use italics. [Feedback Character] Enable or disable the <STX>a command. You can change this setting if you have selected [Settings] in the [Prioritize] > [Feedback Character] menu.
Page 433 Enabled Enable the <STX>a command. Disabled Disable the <STX>a command. [SOH Commands] Set the SOH commands. You can change this setting if you have selected [Settings] in the [Prioritize] > [SOH Commands] menu. The setting items are as follows: All Commands Enable or disable all the SOH commands.
Page 434 [SDPL] [All Commands] Enable or disable all the SOH commands. You can also select to set each command individually. The options are as follows: Disabled Disable all the SOH commands. Enabled Enable all the SOH commands. Custom Enable or disable each type of the SOH commands individually. [SOH-B Command] Enable or disable the SOH-B command.
Page 435 Disabled Disable the SOH-B command. [SOH-C Command] Enable or disable the SOH-C command. Available if you have selected [Custom] in the [All Commands] menu. The options are as follows: Enabled Enable the SOH-C command. Disabled Disable the SOH-C command. [Others] Enable or disable the SOH commands other than the SOH-B and SOH-C commands.
Page 436: [Sepl]
[SEPL] Enabled Enable the SOH commands other than the SOH-B and SOH-C commands. Disabled Disable the SOH commands other than the SOH-B and SOH-C commands. [Module Selection] Select where to save the product settings. You can change this setting if you have selected [Settings] in the [Prioritize] > [Module Selection] menu.
Page 437 Label Rotation Set the page orientation for label printing. Memory Device Select the product's memory space in which to store forms, graphics and fonts. Sim. 300 DPI Head When you are using the product with 305 dpi resolution, enable or disable 300 dpi simulation mode.
Page 438 [SEPL] [Horz. Offset] Specify the offset position in the horizontal direction. The setting range is from 0 to 400 dots. • The length of 1 dot varies depending on the print resolution of the product. ◦ 203 dpi : 1 dot = 0.125 mm (0.0049") ◦...
Page 439 • The length of 1 dot varies depending on the print resolution of the product. ◦ 203 dpi : 1 dot = 0.125 mm (0.0049") ◦ 305 dpi : 1 dot = 0.083 mm (0.0033") ◦ 609 dpi : 1 dot = 0.042 mm (0.0017") [Label Rotation] Set the page orientation for label printing.
Page 440 • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. [Sim. 300 DPI Head] When you are using the product with 305 dpi resolution, enable or disable 300 dpi simulation mode.
Page 441: [Aep]
Select the application to start at product startup in AEP mode. Delete Application Delete installed applications. Label Rotation Set whether to rotate the page orientation for label printing. • Contact your SATO sales representative for more information about the use of AEP mode.
Page 442 [AEP] [Enable] Enable or disable AEP (Application Enabled Printing) mode. The options are as follows: Enabled Enable AEP mode. Disabled Disable AEP mode. • A message prompting you to restart the product will appear on the Online/Offline screen if you have made any changes. In such a case, reboot the product to apply the settings.
Page 443 [Delete Application] Delete installed applications from the list. Select the application to be deleted using the buttons and press the button to confirm. [Label Rotation] Set whether to rotate the page orientation for label printing. The options are as follows: Enabled Rotates the page orientation 180 degrees.
Page 444: [System] Menu
[System] Menu [System] Menu The following settings are available in the [System] menu: Regional Set the display language, time zone, calendar (option) and unit. Notifications Set the function to notify when to clean and replace parts. Sound Set the buzzer sound. Energy Saving Set the period before the product enters sleep mode.
Page 445: [Regional]
[Regional] Set the display language, time zone, calendar (option) and unit. The setting items are as follows: Messages Set the display language of the LCD. USB Keyboard Set the language for the USB keyboard connected to the product. Locale Set the locale to be used in AEP (Application Enabled Printing) mode. Unit Set the unit of length for indication.
Page 446 [Regional] [Messages] Set the display language of the LCD. Select the display language from the list. [USB Keyboard] Set the language for the USB keyboard connected to the product. Select the USB keyboard layout from Western and Eastern European languages, Japanese, Chinese and Korean.
Page 447 [Locale] Set the locale to be used in AEP (Application Enabled Printing) mode. This setting determines the format of time, dates, numbers, prices, names of weekdays, months, etc. in AEP applications. Select the locale from the list. [Unit] Set the unit of length for indication. The options are as follows: •...
Page 448 [Regional] [Time] Set the time. You can set the time only if you have installed the optional RTC kit. After setting the time and pressing the button, the confirmation screen appears. Press the button to cancel, or press the button to confirm the setting.
Page 449 [Date] Set the date. You can set the date only if you have installed the optional RTC kit. The setting range is as follows: 2000-01-01 to 2035-12-31 • The date format is Year - Month - Date. After setting the date and pressing the button, the confirmation screen appears.
Page 450 [Regional] [Time Zone] Set the time zone. First select the region from the [Region] list. Then select the city from the [City] list. [Display Language Icon]...
Page 451: [Notifications]
Set whether to display the [Language] icon on the top screen of the [Settings] menu. The options are as follows: Enabled Display the [Language] icon. Disabled Do not display the [Language] icon. If this function is enabled, the [Language] icon is added to the [Settings] menu screen as below. You can directly access the display language setting screen.
Page 452 [Notifications] Change Cutter Notify when the cutter unit needs to be replaced. Change Platen Notify when the platen roller needs to be replaced. [Clean Printhead] Notify when the print head needs to be cleaned. The setting items are as follows: Clean Printhead Enable or disable the notification function about when the print head needs to be cleaned.
Page 453 The options are as follows: Enabled Enable the notification function. Disabled Disable the notification function. [Cleaning Interval] Set the notification interval about when the print head needs to be cleaned. You can change this setting if you have selected [Enabled] in the [Clean Printhead] menu. The product shows the print distance as a set value.
Page 454 [Notifications] Printhead Interval Set the notification interval about when the print head needs to be replaced. Printhead Count Shows the current print distance. [Change Printhead] Enable or disable the notification function about when the print head needs to be replaced. The options are as follows: Enabled Enable the notification function.
Page 455 [Change Cutter] Notify when the cutter unit needs to be replaced. The setting items are as follows: Change Cutter Enable or disable the notification function about when the cutter unit needs to be replaced. Cutter Life Set the notification interval about when the cutter unit needs to be replaced. Cutter Count Shows the current number of cuts by the cutter.
Page 456 [Notifications] Disabled Disable the notification function. [Cutter Life] Set the notification interval about when the cutter unit needs to be replaced. You can change this setting if you have selected [Enabled] in the [Change Cutter] menu. The product shows the cutter count as a set value. The setting range is from 10,000 to 1,000,000 cuts. [Change Platen] Notify when the platen roller needs to be replaced.
Page 457 [Change Platen] Enable or disable the notification function about when the platen roller needs to be replaced. The options are as follows: Enabled Enable the notification function. Disabled Disable the notification function. [Platen Interval] Set the notification interval about when the platen roller needs to be replaced. You can change this setting if you have selected [Enabled] in the [Change Platen] menu.
Page 458: [Sound]
[Sound] [Sound] Set the buzzer sound. The setting item is as follows: Error Sound Set the buzzer volume for the error sound. Power Off Sound Set the buzzer volume when powering off the product. [Error Sound] Set the buzzer volume for the error sound. The options are as follows: Mute the sound.
Page 459 Low volume. Medium Medium volume. High High volume. [Power Off Sound] Set the buzzer volume when powering off the product. The options are as follows: Mute the sound. Low volume. Medium Medium volume. High High volume.
Page 460: [Energy Saving]
[Energy Saving] [Energy Saving] The setting item is as follows: Sleep Timeout Set the period before the product enters sleep mode. [Sleep Timeout] Set the period before the product enters sleep mode. The setting range is from 0 to 60 minutes. •...
Page 461: [Lcd Brightness]
[LCD Brightness] Set the brightness of the screen. The setting range is from 0 to 9. 0 is the darkest and 9 is the brightest. Press the button to complete the setting. • The product has a built-in energy saving function, which will decrease the brightness of the screen when you have not operated the product for a period.
Page 462: [Password]
[Password] Enabled Enable the indication of the total print count. Disabled Disable the indication of the total print count. • Shows the total print count from the time the product is on until it is off. When you power off the product, the count is reset to [0]. [Password] The setting items are as follows: Password Enable...
Page 463 [Password Enable] Enable or disable the password setting. If you have set the password to [Enabled], the product requires you to enter the password set in the [Password] screen before you enter the [Settings] menu. The options are as follows: Enabled Enable the password setting.
Page 464 • The password used for installing a pkg file can be any passwords set in the [System] > [Password]. Contact your SATO reseller or technical support center for more information of the pkg file. [NFC Security] Set whether to show the confirmation message or enable the password input before settings are written to the product from an Android device with the NFC interface.
Page 465 The password for accessing the [Settings] menu. rfid This is the setting item for factory. Strictly for SATO authorized service personnel use. • The [admin], [manager] and [rfid] passwords are for factory and maintenance personnel. You cannot change these passwords.
Page 466: [Start On Ac]
[Start on AC] [Start on AC] Set whether to power on/off the product by powering on/off the main power source. The options are as follows: Enabled Power on/off the product by powering on/off the main power source. Disabled Power on/off the product by pressing the power button of the product.
Page 467: [Tools] Menu
Save the product's settings as a profile to be loaded as needed. Service These are the setting items for service. Strictly for SATO authorized service personnel use. Factory These are the setting items for factory. Strictly for SATO authorized service personnel use.
Page 468 [Test Print] ◦ Available only if you have installed the USB memory. Support Info Save various information about the product in a text file to the USB memory. ◦ Available only if you have installed the USB memory. Logging Function Save the log data.
Page 469 Set the print position in the vertical direction. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm...
Page 470 [Test Print] Resolution CL4NX Plus CL6NX Plus (1 dot = 0.042 mm (0.0017")) When you decrease the setting value, the print position moves in the feed direction (toward the front part of the media). When you increase the setting value, the print position moves opposite the feed direction (toward the end part of the media).
Page 471 Set the length of one piece of the media used for the test print. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi 400 to 1600 dots 400 to 1600 dots (1 dot = 0.125 mm...
Page 472 Set the print position in the vertical direction. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm...
Page 473 Set the length of one piece of the media used for the test print. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi 400 to 1600 dots...
Page 474 [Test Print] Resolution CL4NX Plus CL6NX Plus (1 dot = 0.125 mm (0.0049")) 305 dpi 600 to 2400 dots 600 to 2400 dots (1 dot = 0.083 mm (0.0033")) 609 dpi 1200 to 4800 dots (1 dot = 0.042 mm (0.0017"))
Page 475 Resolution CL4NX Plus CL6NX Plus (1 dot = 0.083 mm (0.0033")) 609 dpi -90 to 0 to 90 dots (1 dot = 0.042 mm (0.0017")) When you decrease the setting value, the stop position moves in the feed direction (toward the front part of the media).
Page 476 Set the length of one piece of the media used for the test print. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi 400 to 1600 dots 400 to 1600 dots (1 dot = 0.125 mm...
Page 477 Set the stop position of the media. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm...
Page 478 Set the media width used for the head check print. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus CL6NX Plus If [Head Base Position] If [Head Base Position]...
Page 479 Resolution CL4NX Plus CL6NX Plus (1 dot = 0.042 mm (0.0017")) Pitch Set the print position in the vertical direction. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus...
Page 480 [HEX-Dump] Resolution CL4NX Plus CL6NX Plus (1 dot = 0.042 mm (0.0017")) When you decrease the setting value, the stop position moves in the feed direction (toward the front part of the media). When you increase the setting value, the stop position moves opposite the feed direction (toward the end part of the media).
Page 481 [Hex Dump Mode] Enable or disable the Hex Dump mode. If you set [Hex Dump Mode] to [Enabled], the product prints the received data and at the same time creates a file of the received data inside "hexdump/". When you return the setting to [Disabled], you can check the file on the screen.
Page 482 [HEX-Dump] • If you set [Hex Dump Mode] to [Enabled], the icon on the Online/Offline screen changes. Hex Dump Mode: Disabled Hex Dump Mode: Enabled • You can save a maximum of 10 received data files for each type of interface. Depending on the file size, the number of files you can save will be less than 10.
Page 483 [Buffer Dump] Save the receive buffer data to the product. Available if you have set to [Disabled] in the [Hex Dump Mode] menu. Press the [START] button ( button) on the startup screen to save the data to the product. Save the receive buffer data to "buff/"...
Page 484 [HEX-Dump] [Log Files] The setting items are as follows: Copy Copy the log files of the product to the USB memory. ◦ Available only if you have installed the USB memory. Remove Delete the log files of the product. Print Print a hex dump of the log files of the product.
Page 485 • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. The procedure to copy the log files is as follows: 1.
Page 486 [HEX-Dump] [Remove] Delete the log files of the product. The procedure to delete the log files is as follows: 1. Select the file type to delete and press the button. ◦ buff/ The buffer data saved when you perform the [Buffer Dump]. ◦...
Page 487 [Print] Print a hex dump of the log files of the product. The procedure to print the log files is as follows: 1. Select the file type to print and press the button. buff/ ◦ The buffer data saved when you perform the [Buffer Dump]. ◦...
Page 488 [Reset] [Reset] Initialize the setting values and data saved on the product. Press button to show the [Select] menu. [Select] Select the items to be initialized. The items are as follows: Data Initialize the data saved on the product. Data & Settings Initialize the data and setting values on the product.
Page 489 [Data] Initialize the data saved on the product. The data to be initialized are the fonts and graphics registered in the product. When you select [Data], the confirmation screen appears. Press the button to cancel or button to perform the initialization. The product will reboot after the initialization.
Page 490 [Reset] Factory Reset Initialize to the status after factory shipment. Factory Reset (-Interface) Initialize the items that are not included in the [Interface] menu to the status after factory shipment. Interface Initialize the data and setting values in the [Interface] menu. Printing Initialize the data and setting values in the [Printing] menu.
Page 491 Select the setting items to be initialized. The options are as follows: User Reset Initialize the setting values. User Reset (-Interface) Initialize the setting values that are not included in the [Interface] menu. Factory Reset Initialize to the status after factory shipment. Factory Reset (-Interface) Initialize the items that are not included in the [Interface] menu to the status after factory shipment.
Page 492 [Profiles] [Profiles] Maintain the customized profile of the product settings. The name of the last loaded profile appears in the parentheses. The setting items are as follows: Delete Delete the profile of the product. ◦ Not available if no profile is saved. Load Load the profile of the product.
Page 493 [Delete] Delete the profile of the product. The procedure to delete the profile is as follows: 1. Select the profile to be deleted using the buttons. 2. Press the button or press the button to confirm. The profile name is deleted from the list. [Load] Load the profile of the product.
Page 494 [Profiles] [Save] Save the current product settings as a new profile. The screen shows a list of the profiles saved in the product. If no profile is saved, the screen shows an empty list. To save the current product settings as a new profile, press the button and enter the name of the profile.
Page 495 • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. The setting items are as follows:...
Page 496 [Certificates] HTTPS Installs the HTTPS certificates from the USB memory. Wi-Fi Root CA Installs the Wi-Fi Root CA certificates from the USB memory. Wi-Fi Client Installs the Wi-Fi client certificates from the USB memory. Wi-Fi Private Key Installs the Wi-Fi private key from the USB memory. EAP-FAST PAC File Installs the EAP-FAST PAC file from the USB memory.
Page 497 [Barcode Checker] Set the barcode check function. By connecting a barcode checker to the product, you can check the barcodes after printing. The setting items are as follows: Test Set up the barcode checker. ◦ Available only if you have connected the barcode checker. Settings Set the barcode check function.
Page 498 [Barcode Checker] [Test] Set up the barcode checker. Available only if you have connected the barcode checker. The setting items are as follows: Reader Name Shows the barcode checker connected to the product. Reading Test Perform a test read with the connected barcode checker. Interface Set the RS-232C interface usage.
Page 499 If reading is successful, the code type and read data are displayed. The data is displayed only up to 23 bytes from the beginning. If the reading is unsuccessful, or if the displayed read result is not correct, adjust the position of the barcode checker by operating the barcode checker stand.
Page 500 [Barcode Checker] [Settings] Set the barcode check function. The setting items are as follows: Mode Select the check mode or disable the barcode check function. Set No. of Barcodes Select the method to specify the number of barcodes per label. ◦...
Page 501 Logs Manage the barcode check log data saved in the product. [Mode] Select the check mode or disable the barcode check function. The options are as follows: Disabled Disable the barcode check function. Readable Check if the printed barcodes are readable. To include barcodes that are not created by barcode commands (such as graphic data or preprinted barcodes) as the target of the barcode readability check, select [Settings] in [Set No.
Page 502 [Barcode Checker] [Set No. of Barcodes] Select the method to specify the number of barcodes per label. Appears only if you have selected [Readable] in the [Mode] menu. The options are as follows: Commands Set barcodes created by barcode commands as the target of the barcode readability check. Settings Include barcodes that are not created by barcode commands (such as graphic data or preprinted barcodes) as the target of the barcode readability check.
Page 503 This setting can be used to exclude first barcode(s) from the check target when multiple barcodes are printed on each media. The setting range varies depending on the print resolution of the product. The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi 10 to 20000 dots 10 to 20000 dots (1 dot = 0.125 mm...
Page 504 [Barcode Checker] [VOID Print] Set whether to print error marks on the media when a barcode reading error or barcode comparison error occurs. 6 x 6 mm (0.24" x 0.24") error marks are printed within the width of the print data image and in a length of up to 30 mm (1.18") from the trailing end of the label.
Page 505 • The VOID Print function is not supported in dispenser and linerless (CL4NX Plus only) modes. • The VOID Print function is not available when the length of the print data is less than 8 mm (0.31"). • The VOID printing length becomes 4 mm (0.16") shorter when the media sensor type is set to [Gap].
Page 506 [Barcode Checker] [Host Notification] Set whether to return the barcode check results to the host from which the print data is sent. The options are as follows: Enabled Return the barcode check result of each label to the host as follows: ◦...
Page 507 The setting items are as follows: Copy Copy the barcode check log data to the USB memory. ◦ Available only if you have installed the USB memory. Remove Remove the barcode check log data. Format and Contents of the Barcode Check Log Data The barcode check log data is created in the following format: Format ID Description...
Page 508 • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. Press the...
Page 509 • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. This function is useful to transfer the settings of a product you are replacing to continue using them in a new product, or if you are setting up multiple products with the same settings.
Page 510 • Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory. By selecting [Support Info] and pressing the button, the support information is saved to the USB memory.
Page 511 After saving is complete, the saved location is displayed. Press the button to complete. [Logging Function] Save the log data. The setting items are as follows: Enabled Enable or disable the logging function. Save Save the log data to the USB memory. Remove Delete the log data.
Page 512 [Logging Function] [Enabled] Enable or disable the logging function. The options are as follows: Enabled Enable the logging function. When this function is enabled, the log data is saved when powering off the product. Disabled Disable the logging function. • When this function is enabled, log data is saved when powering off, so it may take some time to power off the product.
Page 513 USB memory. Press the button to copy the log data to the USB memory. • The saved log data is strictly for the use of SATO authorized service personnel. [Remove] Press the button to delete the log data.
Page 514 [Startup Guide] [Startup Guide] The startup guide is a function to help you through the initial product settings (such as setting date and time, and loading the ribbon and media). Enable or disable the startup guide. The options are as follows: Enabled Enable the startup guide.
Page 515: Information Menu
[Information] Menu The following settings are available in the [Information] menu: Help Shows the guidance video. Build Version Shows the firmware version. Applications Shows various application versions. Installation Log Shows the installation log data. ◦ Appears only if there is log data in the product. Print Module Shows the print module information.
Page 516 [Information] Menu LAN MAC Shows the MAC address of the LAN. ◦ Appears only if the LAN interface is selected. Wi-Fi MAC Shows the MAC address of the wireless LAN. ◦ Appears only if the optional wireless LAN is installed and the Wi-Fi interface is selected. Wi-Fi Region Shows the region information of the wireless LAN.
Page 517 [Help] Shows the guidance video. You can view the video for loading the media and ribbon, the cleaning method and replacement method of consumables. The list of videos are as follows: Install Paper Shows the video for loading the media. Install Ribbon Shows the video for loading the ribbon.
Page 518 [Help] [Install Paper] Shows the video for loading the media. The items are as follows: Roll Shows the video for loading the media roll. Fanfold Shows the video for loading the fan-fold media. [Roll] Shows the video for loading the media roll. The items are as follows: Standard Shows the video for loading the media roll to a standard product.
Page 519 Linerless (CL4NX Plus only) Shows the video for loading the media roll to a product installed with a linerless cutter kit. Dispenser Shows the video for loading the media roll to a product installed with a dispenser. Dispenser with Rewinder Shows the video for loading the media roll to a product installed with a dispenser and liner rewinder.
Page 520 [Help] [Replace Paper] Shows the video for replacing the media. The items are as follows: Roll Shows the video for replacing the media roll. Fanfold Shows the video for replacing the fan-fold media. [Roll] Shows the video for replacing the media roll. The items are as follows: Standard Shows the video for replacing the media roll in a standard product.
Page 521 Linerless (CL4NX Plus only) Shows the video for replacing the media roll in a product installed with a linerless cutter kit. Dispenser Shows the video for replacing the media roll in a product installed with a dispenser. Dispenser with Rewinder Shows the video for replacing the media roll in a product installed with a dispenser and liner rewinder.
Page 522 [Build Version] [Build Version] Shows the information and version of the product. Name Shows the name of the build version. Date Shows the build date. Checksum Shows the checksum of the build version. Kernel Version Shows the kernel version. Boot Version Shows the boot version.
Page 523 [Boot Version] Shows the boot version of the product. The items are as follows: Disks Shows the Disks. Warp!!-mode A checked box means enabled. An unchecked box means disabled. Date Shows the build date of the boot version. [Applications] Shows the versions of the applications installed in the product, such as printer languages.
Page 524 [Installation Log] [Installation Log] Show or clear the installation log data in the product. The setting items are as follows: RPM log Shows the RPM log data. System Restore Shows the system restore log data. Press the button (CLEAR) to clear the selected log data. •...
Page 525 [System Restore] Shows the system restore log. The system restore log file is created after installing a pkg-file that caused a state in which the product's operator panel cannot be operated. [Print Module] Shows information about the print module on the product. The items are as follows: Boot Shows the Boot firmware version.
Page 526 [Print Module] [Boot] Name Shows the Boot firmware version. Release Date Shows the Boot firmware release date. Checksum Shows the Boot firmware checksum. [Main] Name Shows the Main firmware version. Release Date Shows the Main firmware release date. Checksum Shows the Main firmware checksum.
Page 527 [FPGA Version] Shows the FPGA version on the product. The item is as follows: Name Shows the FPGA version. [Counters] Shows information about the counters on the product. The setting items are as follows: Head Shows information about the head counter on the product. Cutter Shows the current number of cuts.
Page 528 [IPv4 Address] • Only SATO authorized service personnel are permitted to clear the counter. [Head] Shows information about the head counter on the product. Life Shows the current print distance. Head 1 Head 2 Head 3 The current print distance is shown in [Head 1]. When you replace the print head and the counter is cleared, the value of [Head 2] appears in [Head 3] and the value of [Head 1] appears in [Head 2].
Page 529 [IPv6 Address] Shows the IPv6 address. • When Wi-Fi Direct is active, this IPv6 address screen does not appear. [LAN MAC] Shows the MAC address of the LAN. Appears only if LAN is the active interface.
Page 530 [Wi-Fi Region] [Wi-Fi MAC] Shows the MAC address of the wireless LAN. Appears only if you have installed the optional wireless LAN and Wi-Fi is the active interface. [Wi-Fi Region] Shows the region information of the wireless LAN. Appears only if you have installed the optional wireless LAN and Wi-Fi is the active interface.
Page 531 [Wi-Fi Status] Shows the status of the wireless LAN. Appears only if you have installed the optional wireless LAN and Wi-Fi is the active interface. [Wi-Fi Direct] Shows the connection information of Wi-Fi Direct. Appears only if Wi-Fi Direct is the active interface and you are connected using Wi-Fi Direct.
Page 532 [Wi-Fi Versions] [Wi-Fi Versions] When the installed wireless LAN module is W-LAN2 When the installed wireless LAN module is W-LAN Shows the version of the wireless LAN. Appears only if you have installed the optional wireless LAN and Wi-Fi is the active interface. The installed wireless LAN module is displayed in [Wi-Fi Module] in the [Information] menu.
Page 533 [Wi-Fi Module] When the installed wireless LAN module is W-LAN2 When the installed wireless LAN module is W-LAN Shows the name of the installed wireless LAN module. Appears only if the optional wireless LAN is installed and the Wi-Fi interface is selected.
Page 534: Accessing To The Web Configuration Page
Accessing to the Web Configuration Page Configuring the Product Settings from a Web Browser Accessing to the Web Configuration Page The product can be operated through a web configuration page using any browser. With an Ethernet LAN or WLAN connection, users can remotely get information from the product or perform the product settings.
Page 535 b. Select [settings] for the user, enter the password, and click [Login]. The default user is [settings], and the default password is "0310". 3. Click on the page (3) you want to view.
Page 536 Dashboard Dashboard [Dashboard] is the default page for the web configuration page. Each section shows specific information or the current status of the product. • You can view the [Dashboard] page without logging in. (1) [Printer Status] Shows the current state (online, offline, error) and current status icons. (2) [Printing] Shows the print speed, darkness, sensor, print mode and backfeed setting.
Page 537 (7) [Wi-Fi Strength] Shows the current Wi-Fi communication strength. • If the product is P2P GO, the Wi-Fi Strength will not be shown.
Page 538 Settings Settings The settings equivalent to the product's Settings mode can be performed on the browser. • Login is required to view the [Settings] page. Click [Login] to log in before opening the [Settings] page. The default user is [settings], and the default password is "0310". (1) [Printing] You can do the settings equivalent to the [Printing] menu in the Settings mode.
Page 539 The screen below is the example of [Printing] page. • If you have changed the RFID antenna position in the [Interface] > [RFID] > [Antenna Position] menu on the Web Configuration Page, restart the product. Just changing the setting values does not affect the position of the antenna. •...
Page 540 (3) [Install Package] Contact your SATO reseller or technical support for more information of the package file. (4) [Logs] List all log files in the log directory. Users can click to download the file.
Page 541 (6) [Passwords] You can do the setting equivalent to [System] > [Password] > [Change Password] in the Settings mode. Change the each password of the product. (7) [Test Print] You can do the setting equivalent to [Tools] > [Test Print] in the Settings mode. Perform a test print.
Page 542 Certificates Certificates Shows the root certificate authority and client certificates installed on the product. • The client certificate that is a PFX (PKCS #12) file will not be shown.
Page 543: Various Ways To Output
Labels can be easily output by using software, such as the NiceLabel series. • NiceLabel series This software has multiple functions and is easy to operate so you can create and print labels with richly versatile layouts. • For details of the products, contact your SATO sales representative.
Page 544: Outputting And Controlling With Dedicated Command
In addition, you can print characters, barcodes, and graphics in various styles by combining multiple SBPL commands. There are many functions for modifying the printed items, such as enlarging fonts, specifying a print direction, ruled line, and black and white reverse printing. For programming references, contact your SATO sales representative or technical support.
Page 545 Controlling the Product with External Signal By using the external signal (EXT) interface, you can connect the product to an external device and print. With the control signal, you can control print operations; such as monitoring the condition of the product, starting printing, and reprinting.
Page 546: Printable Area
Printable Area Adjusting the Product Printable Area The printable area of the product is as follows: CL4NX Plus (1) Frame (2) Print head (3) Media feed direction (4) Printable area (Standard) (5) Printable area (Left-justify) CL6NX Plus 203 dpi •...
Page 547 • 305 dpi (1) Frame (2) Print head (3) Media feed direction (4) Printable area (Standard) (5) Printable area (Left-justify)
Page 548: Media Sensor Positions And Media Stop Positions
Media Sensor Positions and Media Stop Positions Media Sensor Positions and Media Stop Positions The media stop positions with the media sensor and various operation modes are as follows: (1) Media stop position in dispenser mode (2) Media stop position in cutter mode (3) Media stop position in tear-off mode (4) Print head (5) Media feed direction...
Page 549 If you adjust the media sensor position to the inner side, a false detection of the paper end may occur. In this case, change the setting of [Paper End] to [Using Gap] (Gap sensor). For details, contact your SATO sales representative or reseller.
Page 550: Flow Of Printing Operations
Printing Operations Flow of Printing Operations Printing Operations Printing operations vary depending on the combination of the following settings. • Print Mode • Enabled/disabled media sensor • With/without pulse input (from external signal (EXT) interface) • Enabled/disabled head check...
Page 551: Operations In Continuous Mode
Operations in Continuous Mode Continuous Mode Without Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 552 Continuous Mode Without Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 553 Continuous Mode with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 554 Continuous Mode with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 555: Operations In Tear-Off Mode
Operations in Tear-Off Mode Tear-Off Mode Without Pulse Input (Head Check Disabled) Operation *1 After printing, if the period specified in Option Waiting Time <TW> (initial value: 0 ms) has passed and if there is no print data remaining, the product will feed the media to the position for manual cutting.
Page 556 Operations in Tear-Off Mode Timing Chart (When <TW> is 0) Timing Chart (When <TW> is 500)
Page 557 Tear-Off Mode Without Pulse Input (Head Check Enabled) Operation *1 After printing, if the period specified in Option Waiting Time <TW> (initial value: 0 ms) has passed and if there is no print data remaining, the product will feed the media to the position for manual cutting.
Page 558 Timing Chart (When <TW> is 0) Timing Chart (When <TW> is 500)
Page 559 Tear-Off Mode with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 560 Tear-Off Mode with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 561: Operations In Cutter Mode
Operations in Cutter Mode Cutter Mode, No Backfeed, and Without Pulse Input (Head Check Disabled) Operation *1 Because backfeeding is not done, the media in the head area becomes non-printable. • The figure above shows the reference position when the Gap sensor is used.
Page 562 Operations in Cutter Mode Timing Chart *1 This is applied when the rotary cutter unit is installed.
Page 563 Cutter Mode, No Backfeed, and Without Pulse Input (Head Check Enabled) Operation *1 Because backfeeding is not done, the media in the head area becomes non-printable. • The figure above shows the reference position when the Gap sensor is used.
Page 564 Timing Chart *1 This is applied when the rotary cutter unit is installed.
Page 565 Cutter Mode, Backfeed After Printing, and Without Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 This is applied when the rotary cutter unit is installed.
Page 566 Cutter Mode, Backfeed After Printing, and Without Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 This is applied when the rotary cutter unit is installed.
Page 567 Cutter Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 This is applied when the rotary cutter unit is installed.
Page 568 Cutter Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 This is applied when the rotary cutter unit is installed.
Page 569 Cut & Print Mode Without Pulse Input (Head Check Disabled) Operation *1 After printing, if the next data is received, printing will be done and the media will be cut on the cut position. *2 After printing, if the next data is not received and the waiting period for Eject Cut has passed, Eject Cut will be performed.
Page 570 Timing Chart *1 This is applied when the rotary cutter unit is installed.
Page 571 Cut & Print Mode Without Pulse Input (Head Check Enabled) Operation *1 After printing, if the next data is received, printing will be done and the media will be cut on the cut position. *2 After printing, if the next data is not received and the waiting period for Eject Cut has passed, Eject Cut will be performed.
Page 572 Timing Chart *1 This is applied when the rotary cutter unit is installed.
Page 573 Cutter Mode, No Backfeed, and with Pulse Input (Head Check Disabled) Operation *1 Because backfeeding is not done, the media in this area is not printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 574 Cutter Mode, No Backfeed, and with Pulse Input (Head Check Enabled) Operation *1 Because backfeeding is not done, the media in this area is not printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 575 Cutter Mode, Backfeed After Printing, and with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted. *2 This is applied when the rotary cutter unit is installed.
Page 576 Cutter Mode, Backfeed After Printing, and with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted. *2 This is applied when the rotary cutter unit is installed.
Page 577 Cutter Mode, Backfeed Before Printing, and with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted. *2 This is applied when the rotary cutter unit is installed.
Page 578 Cutter Mode, Backfeed Before Printing, and with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted. *2 This is applied when the rotary cutter unit is installed.
Page 579: Operations In Dispenser Mode
Operations in Dispenser Mode Dispenser Mode, No Backfeed, and with Sensor Input (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. *2 Because backfeeding is not done, the media in this area is non-printable. •...
Page 580 Dispenser Mode, No Backfeed, and with Sensor Input (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. *2 Because backfeeding is not done, the media in this area is non-printable. •...
Page 581 Dispenser Mode, Backfeed After Printing, and Without Pulse Input (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 582 Dispenser Mode, Backfeed After Printing, and Without Pulse Input (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 583 Dispenser Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 584 Dispenser Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 585 Dispenser Mode, No Backfeed, and with Pulse Input (Head Check Disabled) Operation *1 Because backfeeding is not done, the media in this area is non-printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 586 Dispenser Mode, No Backfeed, and with Pulse Input (Head Check Enabled) Operation *1 Because backfeeding is not done, the media in this area is non-printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 587 Dispenser Mode, Backfeed After Printing, and with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 588 Dispenser Mode, Backfeed After Printing, and with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 589 Dispenser Mode, Backfeed Before Printing, and with Pulse Input (Head Check Disabled) Operation Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 590 Dispenser Mode, Backfeed Before Printing, and with Pulse Input (Head Check Enabled) Operation Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 591 Dispenser Mode, Backfeed After Printing, with Pulse Input, and with the Dispenser Completion Signal (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. Timing Chart...
Page 592 *1 Keep the PRIN signal until the PREND signal is outputted. *2 After backfeed, the PREND signal is outputted.
Page 593 Dispenser Mode, Backfeed After Printing, with Pulse Input, and with the Dispenser Completion Signal (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 594 *2 After backfeed, the PREND signal is outputted.
Page 595 Dispenser Mode, Backfeed Before Printing, with Pulse Input, and with the Dispenser Completion Signal (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 596 Dispenser Mode, Backfeed Before Printing, with Pulse Input, and with the Dispenser Completion Signal (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 597 Operations in Linerless Mode (CL4NX Plus Only) Linerless Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Disabled) (CL4NX Plus Only) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed.
Page 598 Operations in Linerless Mode (CL4NX Plus Only) Timing Chart...
Page 599 Linerless Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Enabled) (CL4NX Plus Only) Operation *1 The dispenser sensor confirms the dispensing condition and the product does not perform the next operation until the label is dispensed. *2 The backfeed speed becomes 2 inches/sec immediately after powering on the product, immediately after backing from the sleep mode, or after 60 minutes or more from the last printing.
Page 600 Timing Chart...
Page 601 Linerless Mode, Backfeed Before Printing, and with Pulse Input (Head Check Disabled) (CL4NX Plus Only) Operation • The figure above shows the reference position when the I-mark sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 602 Linerless Mode, Backfeed Before Printing, and with Pulse Input (Head Check Enabled) (CL4NX Plus Only) Operation • The figure above shows the reference position when the I-mark sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 603 Operations for RFID Write (RFID Models Only) RFID Write with Continuous Mode (Tag Offset = 0) *1 The EPC code write <IP0> and RFID write <RK> commands write the data at this inlay position. The EPC code read, RFID read [DC2]PJ, UID/EPC/IDm print <TU>, and UID/EPC/IDm return <RU> commands acquire the information at this inlay position.
Page 604 RFID Write with Continuous Mode (Tag Offset > 0) *1 Because the EPC code read, RFID read [DC2]PJ and UID/EPC/IDm print <TU> commands acquire the information at this inlay position, do not use them. *2 The EPC code write <IP0> and RFID write <RK> commands write the data at this inlay position. The EPC code read and UID/EPC/IDm return <RU>...
Page 605 RFID Write with Continuous Mode (Tag Offset < 0) *1 Because the EPC code read and RFID read [DC2]PJ commands acquire the information at this inlay position, do not use them. *2 The EPC code write <IP0> and RFID write <RK> commands write the data at this inlay position. The EPC code read, UID/EPC/IDm print <TU>, and UID/EPC/IDm return <RU>...
Page 606 RFID Write with Tear-Off Mode (Tag Offset = 0) When the tear-off mode is selected, the tag backfeeds before printing and stops at the manual cut position after printing. *1 Because the EPC code read and RFID read [DC2]PJ commands acquire the information at this inlay position, do not use them.
Page 607 RFID Write with Tear-Off Mode (Tag Offset > 0) When the tear-off mode is selected, the tag backfeeds before printing and stops at the manual cut position after printing. *1 Because the EPC code read and RFID read [DC2]PJ commands acquire the information at this inlay position, do not use them.
Page 608 RFID Write with Cutter Mode and Backfeed After Printing (Tag Offset = 0) When the cutter mode with backfeed after printing is selected, the tag backfeeds after the cut and stops at the print head position. *1 The EPC code write <IP0> and RFID write <RK> commands write the data at this inlay position. The EPC code read, RFID read [DC2]PJ, UID/EPC/IDm print <TU>, and UID/EPC/IDm return <RU>...
Page 609 RFID Write with Cutter Mode and Backfeed After Printing (Tag Offset > 0) When cutter mode with backfeed after printing is selected, the tag backfeeds after the cut and stops at the print head position. *1 Because the EPC code read, RFID read [DC2]PJ and UID/EPC/IDm print <TU> commands acquire the information at this inlay position, do not use them if the Tag Offset is set to other than an initial value.
Page 610 RFID Write with Cutter Mode and Backfeed Before Printing (Tag Offset = 0) When cutter mode with backfeed before printing is selected, the tag backfeeds before printing, and stops at the cut position after printing. *1 Because the EPC code read and RFID read [DC2]PJ commands acquire the information at this inlay position, do not use them.
Page 611 RFID Write with Cutter Mode and Backfeed Before Printing (Tag Offset > 0) When cutter mode with backfeed before printing is selected, the tag backfeeds before printing, and stops at the cut position after printing. *1 Because the EPC code read and RFID read [DC2]PJ commands acquire the information at this inlay position, do not use them.
Page 612 RFID Write with Cut & Print Mode When the cut & print mode is selected, RFID encoding is performed before printing while stopping at the print head position. RFID tag offset cannot be used in the cut & print mode. The setting value will be ignored even if tag offset is set.
Page 613 • The figure above shows the operation when the Gap sensor is used and the reference position is adjusted with <#> on side hole tags. Error Printing Sample RFID tag error print in the cut & print mode Be careful of white streaks.
Page 614 RFID Write with Dispenser Mode and Backfeed After Printing (Tag Offset = 0) When dispenser mode with backfeed after printing is selected, the tag backfeeds after the tag is removed and stops at the print head position. *1 The EPC code write <IP0> and RFID write <RK> commands write the data at this inlay position. The EPC code read, RFID read [DC2]PJ, UID/EPC/IDm print <TU>, and UID/EPC/IDm return <RU>...
Page 615 RFID Write with Dispenser Mode and Backfeed After Printing (Tag Offset > 0) When dispenser mode with backfeed after printing is selected, the tag backfeeds after dispensing and the tag is removed, and stops at the print head position, and then the next item is analyzed and printing is executed.
Page 616 RFID Write with Dispenser Mode and Backfeed Before Printing (Tag Offset = 0) When dispenser mode with backfeed before printing is selected, the tag backfeeds before printing, and stops at the dispensing position after printing. *1 Because the EPC code read and RFID read [DC2]PJ commands acquire the information at this inlay position, do not use them.
Page 617 RFID Write with Dispenser Mode and Backfeed Before Printing (Tag Offset > 0) When dispenser mode with backfeed before printing is selected, the tag backfeeds before printing, and stops at the dispensing position after printing. *1 Because the EPC code read and RFID read [DC2]PJ commands acquire the information at this inlay position, do not use them.
Page 618 Operations When the Barcode Check Function Is Enabled Operations When the Barcode Check Function Is Enabled Continuous Mode When the Barcode Check Function Is Enabled...
Page 619 Cutter Mode (Cutting Every Label) When the Barcode Check Function Is Enabled...
Page 620 Cutter Mode (Cutting According to the Specified Number of Labels, No Cutting) When the Barcode Check Function Is Enabled...
Page 621 Cut & Print Mode When the Barcode Check Function Is Enabled *1 Do not print barcodes/2D codes on the area between the print head and the cut position.
Page 622 Dispenser Mode When the Barcode Check Function Is Enabled...
Page 623: Operations When The Media Sensor Is Disabled
Operations When the Media Sensor Is Disabled Media Sensor Disabled When the media sensor is disabled, media stops at the specified print end line.
Page 624: Adjusting The Base Reference Point
About the Base Reference Point Adjusting the Base Reference Point About the Base Reference Point The base reference point is the point at which one determines the print position and stop/cut/ dispensing position. The base reference point differs depending on the operation mode or media sensor you use. Continuous Mode/Tear-off Mode I-mark Label Gap Label...
Page 625 (1) Feed direction (1) Feed direction (2) Dispensing position (2) Print and dispensing position (3) Print position Linerless Mode (CL4NX Plus only) I-mark Linerless Label (1) Feed direction (2) Cut position (3) Print position (4) Non-printable zone (5 mm / 0.2")
Page 626: Adjusting The Print Position
Adjusting the Print Position Adjusting the Print Position Set the [Pitch] in the [Printing] > [Advanced] > [Adjustments] menu to adjust the print position. • The above reference position (print position) is the stop position when the media sensor type is set to Gap. 1.
Page 627 The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -30 to +30 dots -30 to +30 dots (1 dot = 0.125 mm (0.0049"))
Page 628 Adjusting the Print Position Resolution CL4NX Plus CL6NX Plus (1 dot = 0.042 mm (0.0017")) 6. Press the button to save the setting value. 7. Press the button to change to Offline mode. 8. Press the button again to change to Online mode.
Page 629: Adjusting The Media Stop Position
Adjusting the Media Stop Position Set the [Offset] in the [Printing] > [Advanced] > [Adjustments] menu to adjust the media stop position. • The above cut reference position for printing indicates the stop position when the media sensor type is set to Gap. •...
Page 630 The setting range is as follows: Resolution CL4NX Plus CL6NX Plus 203 dpi -30 to +30 dots -30 to +30 dots (1 dot = 0.125 mm (0.0049"))
Page 631 Resolution CL4NX Plus CL6NX Plus (1 dot = 0.042 mm (0.0017")) 6. Press the button to save the setting value. 7. Press the button to change to Offline mode. 8. Press the button again to change to Online mode. You can print to check the adjusted stop position.
Page 632: Notes On The Stop/Cut Position Of Different Media
Notes on the Stop/Cut Position of Different Media Notes on the Stop/Cut Position of Different Media Stop Position of the Label in Dispenser Mode The regular position is to let the label stay about 2 ± 1 mm (0.08" ± 0.04") on the liner. (1) Feed direction (2) Dispenser bar (3) Stop position...
Page 633 (4) Liner Cut Position When Using the Media with Perforated Line in Tear-Off/Cutter Modes For media with perforated lines, adjust the cut position so as not to cut the media on the perforated line or before the perforated line. When the media is cut on the area not to be cut, it could cause a paper jam or damage. (1) Feed direction (2) Perforated line (3) Cut position...
Page 634: Adjusting The Print Quality
Adjusting the Print Darkness Adjusting the Print Quality Adjusting the Print Darkness The adjustment procedure for the print darkness is as follows: • You can fine tune the print darkness by setting the [Darkness Adjust] in the [Printing] > [Advanced] > [Adjustments] menu. •...
Page 635 3. Press the buttons to select [Printing], and then press the button. 4. Press the buttons to select [Darkness], and then press the button. The [Darkness] screen appears. 5. Press the buttons to select a value. The setting range is from 1 to 10. 1 is the lightest and 10 is the darkest.
Page 636 Adjusting the Print Darkness 6. Press the button or button to save the setting value. 7. Press the button to change to Offline mode. 8. Press the button again to change to Online mode. You can print to check the print quality.
Page 637: Adjusting The Print Speed
(If the print resolution is 203 dpi or 305 dpi). • If the optional linerless cutter kit is installed to CL4NX Plus, the setting range is 2 to 6 (inches/sec) (50.8 to 152 mm/sec) regardless of the printing resolution. 1. When the product is in Online mode, press the button to change to Offline mode.
Page 638 Adjusting the Print Speed 3. Press the buttons to select [Printing], and then press the button. 4. Press the buttons to select [Speed], and then press the button. The [Speed] screen appears. 5. Press the buttons to select a value. 6.
Page 639 7. Press the button to change to Offline mode. 8. Press the button again to change to Online mode. You can print to check the print quality.
Page 640: Adjusting The Product's Buzzer Volume
Adjusting the Product's Buzzer Volume Adjusting the Product's Buzzer Volume The adjustment procedure for the buzzer volume when an error occurs is as follows: 1. When the product is in Online mode, press the button to change to Offline mode. 2.
Page 641 4. Press the buttons to select [Sound] > [Error Sound], and then press the button. The [Error Sound] screen appears. 5. Press the buttons to set the volume. The options are as follows: [Off] Mute the sound. [Low] Low volume. [Medium] Medium volume.
Page 642: Adjusting The Head Pressure Balance
Print Head Balance Adjusting the Head Pressure Balance Print Head Balance Print head balance refers to the equalization of pressure between the print head and the platen roller. If the print head balance is out of adjustment, the printed image will be darker on one side of the media than the other and the media will be prone to travel in the direction of greater pressure.
Page 643: Head Pressure Setting
3. Turn the adjustment dials (1) according to the media thickness and set the head pressure. Media Thickness 0.060 - 0.200 (0.0024" - 0.0079") 0.200 - 0.268 (0.0079" - 0.011") (mm (inch)) Adjustment Dials (Left and Right, CL4NX Plus only) (Left and Right) (Left and Right, CL6NX Plus only) Reference Thin paper/normal label, etc.
Page 644: Pressure Balance Setting
Adjustment Dials Left Left Left Right Right Right When Micro Label Print Mode for CL4NX Plus is enabled: Media Width (mm (inch)) 25 - 54 (0.98" - 54 - 83 (2.13" - 83 - 131 (3.27" - 2.13") 3.27") 5.16")
Page 645 Adjustment Dials Left Left Left Left Right Right Right Right When Micro Label Print Mode for CL6NX Plus is enabled: Media Width (mm (inch)) 50 - 90 (1.97" - 90 - 130 (3.54" - 130 - 180 (5.12" - 3.54") 5.12") 7.09") Adjustment Dials...
Page 646: Rfid Settings (Rfid Models Only)
RFID Settings (RFID Models Only) Usable RFID Standards The RFID standards that can be used with the RFID module are as follows: RFID Standard UHF (920 MHz) HF (13.56 MHz) (CL4NX Plus only) ISO/IEC 18000-6 Type C Gen2 Available ISO/IEC 15693 Available •...
Page 647: Configuring The Product To Encode Inlays
To see the Inlay Configuration Guide, access the following URL: https://www.sato-global.com/rfid/guide.html To use inlays that are not in the Inlay Configuration Guide, contact your SATO sales representative or reseller. 2. Press the power button of the operator panel until the LED lights up in blue to power on the product.
Page 648 Configuring the Product to Encode Inlays 5. Press the buttons to select [Interface] and then press the button. 6. Press the buttons to select [RFID] and then press the button. The [RFID] screen appears.
Page 649 7. Press the buttons to select the item you want to set and then press the button. The adjusting screen appears. 8. Load the media and ribbon. 9. Confirm the operation by printing/encoding a media. Make sure that you read the data and check that it is correctly encoded.
Page 650: Setting Write/Read Conditions Appropriate For Rfid Tags
The length from the leading edge of the tag to the inlay should be 15 mm (0.59") or more. • The tag length should be 42 mm (1.65") or more (including liner) to execute SATO RF Analyze. • Keep the setting value of the radio power level 24 dBm or less.
Page 651 3. Press the buttons to select [Interface], and then press the button. 4. Press the buttons to select [RFID] > [SATO RF Analyze], and then press button. 5. Press the buttons to select [Search Level], and then press the button.
Page 652 Using the SATO RF Analyze Function to Measure RFID Tags 6. Press the buttons to select the search level to execute, and then press the button. 7. If you are using a UHF module, press the buttons to select [Write Power], and then press the button.
Page 653 • Keep the setting value 24 dBm or less. 9. If you are using a UHF module, press the buttons to select [Read Power], and then press the button. 10. Set the reading power, and then press the button to save the setting. •...
Page 654 Using the SATO RF Analyze Function to Measure RFID Tags 11. Press the buttons to select [Save settings], and then press the button. 12. Press the buttons to select [Model Name], and then press the button.
Page 655 "RFID_TAG". Executing SATO RF Analyze Execute SATO RF Analyze using the measurement conditions that you set. 14. Set the RFID tag to the product. 15. Select [Search Start] on the [SATO RF Analyze] screen, and then press the button.
Page 656 Using the SATO RF Analyze Function to Measure RFID Tags 16. Press the button on the confirmation screen. Measurement starts, and the state of the measurement appears on the screen. 17. When the measurement is complete and [FINISH] is displayed, press the...
Page 657: Loading The Saved Rfid Tag Model
Loading the Saved RFID Tag Model By saving SATO RF Analyze results as RFID tag models for each RFID tag you are using, you can easily change the product's settings when you change RFID tags.
Page 658 Loading the Saved RFID Tag Model 1. When the product is in Online mode, press the button on the operator panel to change to Offline mode. 2. Press the button to show the [Settings] menu. 3. Press the buttons to select [Interface], and then press the button.
Page 659 4. Press the buttons to select [RFID] > [RFID Tag Model], and then press the button. 5. Press the buttons to select [Load], and then press the button. 6. Press the buttons to select the RFID tag model to load. 7.
Page 660 Loading the Saved RFID Tag Model 8. Press the button on the confirmation screen. 9. Press the button on the completion screen. The settings loaded from the RFID tag model are applied to the product. The name of the loaded RFID tag model appears on the right side of [Load] on the [RFID Tag Model] menu.
Page 661 • From the [RFID Tag Model] > [Edit] menu, you can change settings in registered RFID tag models or manually register new RFID tag models.
Page 662: Printing Rfid Tag Errors
Printing RFID Tag Errors Printing RFID Tag Errors If the recorded data on a tag is incomplete due to writing on a defective tag, the product will print an RFID tag error to the defective media. This function is to prevent the distribution of defective media with a tag error.
Page 663 TAG NOT FOUND Error in RFID Write/Read Command (1) Feed direction (2) The origin of the range specified by the media size command <A1> (3) The range specified with the media size command <A1> (4) The dump for the first 16 or 32 bytes of the write data •...
Page 664 Printing RFID Tag Errors TAG NOT FOUND Error in RFID Write Command (1) Feed direction (2) The origin of the range specified by the media size command <A1> (3) The range specified with the media size command <A1> If not specified by the media size command <A1>, the product prints the RFID error using a fixed size of P30 X W40 mm (P1.18"...
Page 665 TAG NOT FOUND Error in RFID Write/Read Command (1) Feed direction (2) The dump for the first 16 or 32 bytes of the write data The types of errors to print are as follows: Message Cause and Countermeasure TAG NOT FOUND Cause Did not find the tag to print, or failed to read the tag.
Page 666 Printing RFID Tag Errors Message Cause and Countermeasure Countermeasure Confirm the inlay operation and check the product/antenna settings. ISO/IEC 15693, FeliCa only PROTECT TAG ERR Cause 1. Tried to write to a locked tag. 2. Tried to write to an address that is not permitted. Countermeasure Use tag that is not locked.
Page 667 Message Cause and Countermeasure Countermeasure Confirm the inlay operation and check the product/antenna settings. FeliCa only Cause The captured IDm of the card is inconsistent between processes. (Tried to write to a wrong card.) Countermeasure Confirm the inlay operation and check the product/antenna settings. READ ONLY ERROR UHF only Cause...
Page 668 Printing RFID Tag Errors Message Cause and Countermeasure ADDRESS EXCEED ISO/IEC 15693 only Cause 1.Tried to write the data to the memory which exceeds the address range. 2.The memory does not exist in the memory block address where the data should be written. Countermeasure 1.Check if the address size exceeds the maximum inlay capacity.
Page 669: Rfid Error And Reset Timing
RFID Error and Reset Timing Error Signal Output with One-shot Pulse Error Signal Output with Long Pulse When the reprint count reaches the specified number, the RFID tag error and machine error are outputted at a time. The machine error output is always a long pulse. Timing Chart of Error Signal Output with One-shot Pulse Item RFID Reprint Twice - One-shot Pulse Output Waveform...
Page 670 RFID Error and Reset Timing Item RFID Reprint Twice - One-shot Pulse Output Waveform Reprint 2nd Timing Chart of Error Signal Output with Long Pulse Item RFID Reprint Twice - Level Output Waveform Error Reprint 1st...
Page 671 Item RFID Reprint Twice - Level Output Waveform Reprint 2nd...
Page 672: External Signal (Ext) Interfaces When Rfid Mode Is Enabled
External Signal (EXT) Interfaces When RFID Mode Is Enabled External Signal (EXT) Interfaces When RFID Mode Is Enabled The following tables are the comparison of EXT signal between RFID mode is disabled or enabled. RFID Mode Disabled Standard specification is applied when the RFID mode is disabled. Pin No.
Page 673 Pin No. Signal Print Done/Print End (PREND) Output Reprint (PRIN2) Input External Power Supply Input Online Output Ribbon Near End Output +24V Output Output Frame Ground...
Page 674: Rfid Printing Tips
RFID Printing Tips RFID Printing Tips Recommended Non-printable Zone Avoid printing barcodes or characters directly on top of an RFID chip. The uneven surface will negatively affect the print quality. (1) Feed direction (2) Recommended non-printable zone (3) IC chip (4) Inlay (5) Print object (6) Gap...
Page 675: Configuring Optional Barcode Check Function
Supported Commands SBPL/SZPL/SIPL/STCL/SDPL/SEPL • AEP is not supported. Supported Print Modes Continuous/Cutter/Cut & Print/Dispenser/Linerless (CL4NX Plus only) • Not available in Tear-Off mode. • Not available for RFID models. • The Void Print function is not available in Dispenser/ Linerless (CL4NX Plus only) mode.
Page 676 Basic Specifications of the Barcode Check Function Item Specification Continuous mode Barcodes printed within the range of 11 mm (0.43") from the trailing end of the label cannot be read because it is blocked by the print head and ribbon adjustment plate. (1) Media feed direction (2) Ribbon adjustment plate (3) Print head...
Page 677 ◦ CL4NX Plus: 18 to 23 mm (0.70" to 0.90") from the front end of the label (cut position) (1) Media feed direction...
Page 678 (4) Print head (5) Range in which white voids occur Linerless mode (CL4NX Plus only) Barcodes printed within a range of 25 mm (0.98") from the trailing end of the label cannot be read as it is blocked by the cutter cover.
Page 679 Item Specification ◦ 609 dpi (CL4NX Plus only): 20 to 397 mm (0.79" to 15.63") (with liner: 23 to 400 mm (0.90" to 15.75")) Cutter mode (cutting every label) ◦ 203 dpi: 35 to 2497 mm (1.38" to 98.30") (with liner: 38 to 2500 mm (1.50"...
Page 680 203 dpi: 2 dots or more • 305 dpi: 3 dots or more • 609 dpi (CL4NX Plus only): 6 dots or more Refer to the specifications of each barcode checker. Cell size: 0.25 mm (0.01") or greater Code •...
Page 681 Code Type Available code formats Industrial 2 of 5 Matrix 2 of 5 GS1-128 POSTNET IMB (USPS) GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Expanded Stacked 2D Codes PDF417 Micro PDF417...
Page 682: Setting Up The Barcode Checker
Operational Settings for the Barcode Checker and Installation Setting Up the Barcode Checker Operational Settings for the Barcode Checker and Installation To use the barcode check function, perform necessary operational settings for the supported barcode checker and then install it to the product. Operational Settings for the Barcode Checker Set up the barcode checker either by using the application software provided by its manufacturer or by reading the barcodes for setting changes printed on the barcode checker's manual.
Page 683: Changing How The Rs-232C Interface Is Used (When Using The Keyence Barcode Checkers)
For details on how to install the barcode checker, refer to the Barcode Checker Stand Kit Installation Manual that came with the barcode checker stand kit. • Because the KEYENCE barcode checkers (BL-1301, SR-710) use an RS-232C connection, an optional scanner connection cable is required. •...
Page 684 Changing How the RS-232C Interface is Used (When Using the KEYENCE Barcode Checkers) 4. Press the buttons to select [Tools], and then press the button. 5. Press the buttons to select [Barcode Checker] > [Test] > [Interface], and then press the button.
Page 685: Doing A Test Read With The Barcode Checker
8. Press the button to change to Offline mode. 9. Power the product off, and then on again. When the product is powered on, the barcode checker is also powered on automatically. • When the barcode checker is powered on, it emits a laser light. Be sure to keep the laser away from your eyes.
Page 686 Doing a Test Read with the Barcode Checker • When the barcode checker is powered on, it emits a laser light. Be sure to keep the laser away from your eyes. • When using GFS4170, it keeps emitting a laser light while the product is powered on. To turn off the laser light, power off the product.
Page 687 4. Press the buttons to select [Tools], and then press the button. 5. Press the buttons to select [Barcode Checker] > [Test], and then press the button. 6. Confirm that the type of connected barcode checker is displayed on the right side of [Reader Name].
Page 688 Doing a Test Read with the Barcode Checker 7. Press the buttons to select [Reading Test], and then press the button. 8. Set a label with barcodes within the scanning range of the barcode checker. 9. Press the button to start reading the barcodes. If reading is successful, the barcode type and data read are displayed on the screen.
Page 689: Enabling The Barcode Check
Enabling the Barcode Check Selecting the Barcode Check Mode The barcode check function has a readable mode and a comparison mode. You can switch the mode or disable the function from the product's [Settings] menu. 1. When the product is in Online mode, press the button on the operator panel to change to Offline mode.
Page 690 Selecting the Barcode Check Mode 4. Press the buttons to select [Barcode Checker] > [Settings] > [Mode], and then press the button. 5. Press the buttons to select the mode for the barcode check function. [Disabled] Disable the barcode check function. [Readable] Enable readable mode.
Page 691: Contents Of The Check For Readable Mode And Comparison Mode
• When the readable mode or comparison mode is set, a barcode reader connection error occurs if the barcode checker is not connected at product startup or at the start of printing. • Even if the readable mode or comparison mode is set, the barcode check is not done for print data that does not include any barcode data.
Page 692 Contents of the Check for Readable Mode and Comparison Mode • The reading is considered to be successful if the number of barcodes the barcode checker reads reaches the number of barcodes in the print data. The product prints the next label. *1 Even if the number of barcodes the barcode checker reads exceeds the number of barcodes in the print data, it is considered to be successful.
Page 693 • A comparison error occurs if the read results of the printed barcodes do not match the barcode data in the print data. • A reading error occurs if the number of barcodes in the print data is not read within the printing period from start to finish and the timeout period (up to 2 seconds), even if the read results of the printed barcodes do not match the barcode data in the print data.
Page 694: Restrictions For The Barcode Check Function
Restrictions for the Barcode Check Function Restrictions for the Barcode Check Function Common Restrictions for the Barcode Check Function • When the product is powered on while the barcode checker is connected, the barcode checker is also powered on and emits a laser light. Be sure to keep the laser away from your eyes.
Page 695 Cut & Print Approximately 44 mm (1.73") from the print end position Dispenser No restriction Linerless (CL4NX Plus Approximately 25 mm (0.98") from the print end position only) • The barcode check is not performed if the position at which the check starts is detected after the label feeding begins to stop.
Page 696 Restrictions for the Barcode Check Function Restrictions When Using WB1F-100S1S • Multiple barcodes cannot be read at the same time. • When NUL (0x00) is included in CODE128 print data, only the data before NUL is recognized as reading data, and NUL and the data after NUL are ignored. A comparison error occurs in comparison mode.
Page 697: Initializing The Product
Initializing the Product Procedures for Initializing Initializing the Data Saved on the Product Initialize the data saved on the product. The data to be initialized are the fonts and graphics registered in the product. • It is generally not necessary to perform the initialization. Doing so could change the print conditions.
Page 698 Initializing the Data Saved on the Product 2. Press the button. The product changes to Settings mode. 3. Select [Tools] using the buttons. 4. Press the button. The item list appears.
Page 699 5. Select [Reset] using the buttons. 6. Press the button. The [Select] screen appears. 7. Select [Data] using the buttons. 8. Press the button. The confirmation screen appears.
Page 700: Initializing The Setting Values And Data On The Product
Initializing the Setting Values and Data on the Product 9. Press the button to perform the initialization. Press the button to cancel the initialization. The initialization is performed. When the initialization is complete, the product reboots. Initializing the Setting Values and Data on the Product Initialize the data and setting values on the product.
Page 701 2. Press the button. The product changes to Settings mode. 3. Select [Tools] using the buttons. 4. Press the button. The item list appears.
Page 702 Initializing the Setting Values and Data on the Product 5. Select [Reset] using the buttons. 6. Press the button. The [Select] screen appears. 7. Select [Data & Settings] using the buttons. 8. Press the button. The item list appears.
Page 703 9. Select the setting items to be initialized using the buttons. [User Reset] Initialize the data and setting values. [User Reset (-Interface)] Initialize the data and setting values that are not included in the [Interface] menu. [Factory Reset] Initialize to the status after factory shipment. [Factory Reset (-Interface)] Initialize the items that are not included in the [Interface] menu to the status after factory shipment.
Page 704: Initializing The Setting Values On The Product
Initializing the Setting Values on the Product 11. Press the button to perform the initialization. Press the button to cancel the initialization. The initialization is performed. When the initialization is complete, the product reboots. Initializing the Setting Values on the Product Initialize the setting values on the product.
Page 705 2. Press the button. The product changes to Settings mode. 3. Select [Tools] using the buttons. 4. Press the button. The item list appears.
Page 706 Initializing the Setting Values on the Product 5. Select [Reset] using the buttons. 6. Press the button. The [Select] screen appears. 7. Select [Settings] using the buttons. 8. Press the button. The item list appears.
Page 707 9. Select the setting items to be initialized using the buttons. [User Reset] Initialize the setting values. [User Reset (-Interface)] Initialize the setting values that are not included in the [Interface] menu. [Factory Reset] Initialize to the status after factory shipment. [Factory Reset (-Interface)] Initialize the items that are not included in the [Interface] menu to the status after factory shipment.
Page 708 Initializing the Setting Values on the Product 11. Press the button to perform the initialization. Press the button to cancel the initialization. The initialization is performed. If a message prompting you to restart the product appears on the Online/Offline screen, reboot the product to apply the settings.
Page 709: List Of Initial Values
Normally, it is not necessary to perform the initialization. Doing an initialization removes all the product's settings that the customer changed. Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus 203 dpi 203 dpi [Label Length] 20000 dots 20000 dots 305 dpi...
Page 710 [Printing] Menu Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus 203 dpi 203 dpi [Speed] 6 ips 6 ips 305 dpi 305 dpi 6 ips 6 ips 609 dpi 4 ips Linerless mode 4 ips [Sensor Type]...
Page 711 Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Backfeed] Before (If [Print Mode] Before (If [Print Mode] is set to [Tear-Off] or is set to [Tear-Off]) [Linerless]) After (If [Print Mode] After (If [Print Mode] is set to [Dispenser], is set to [Dispenser], [Cutter] or [Cut &...
Page 712: [Interface] Menu
[Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Darkness Adjust] [Start Online] Enabled [Feed After Error] Disabled [Feed At Power On] Disabled [Finisher Feed] 0 dot (Standard) [Paper End] Using I-mark [Head Base Position]...
Page 713 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [DHCP] [IP Address] 0.0.0.0 Yes/ Yes/ Interface Interface [Netmask] 255.255.255.0 Yes/ Yes/ Interface Interface [Gateway] 0.0.0.0 Yes/ Yes/ Interface Interface [DNS] 0.0.0.0 Yes/ Yes/ Interface Interface [IPv6] [Mode] Disable Yes/ Yes/...
Page 714 Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [DHCP Options] [Update DNS (Option 81)] Disabled Yes/ Yes/ Interface Interface [Hostname] sato-lan-<serial No.> Yes/ Yes/ Interface Interface [Wi-Fi] [IPv4] [Mode] DHCP Yes/ Yes/ Interface Interface [DHCP] [IP Address] 0.0.0.0 Yes/...
Page 715 Interface Interface [Exclude] Yes/ Yes/ Interface Interface [DHCP Options] [Update DNS (Option 81)] Disabled Yes/ Yes/ Interface Interface [Hostname] sato-wlan-<serial No.> Yes/ Yes/ Interface Interface [Wi-Fi Protected Setup] [Button (PBC)] [PIN] [Wi-Fi Direct] [Device Name] SATO_PRINTER Yes/ Yes/ Interface Interface...
Page 716 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [SSID] SATO_PRINTER Yes/ Yes/ Interface Interface [Hidden SSID] Enabled Yes/ Yes/ Interface Interface [Mode] Ad-hoc Yes/ Yes/ Interface Interface [Channel] Yes/ Yes/ Interface Interface [Security] None Yes/ Yes/ Interface...
Page 717 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [Password] Yes/ Yes/ Interface Interface [Anon. Outer ID] Yes/ Yes/ Interface Interface [Verify Server Cert.] Enabled Yes/ Yes/ Interface Interface [Private Key P/W] Yes/ Yes/ Interface Interface [PAC Auto Provisioning] Disabled Yes/ Yes/...
Page 718 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [NTP] [Enable] Disabled [Error] Disabled [Time Server IP] 0.0.0.0 [LPD] [Enable] Enabled Yes/ Yes/ Interface Interface [DNS Lookup] Disabled Yes/ Yes/ Interface Interface [FTP] [Enable] Disabled Yes/ Yes/ Interface...
Page 719 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [User] rouser Yes/ Yes/ Interface Interface [User Security] None Yes/ Yes/ Interface Interface [Authentication Protocol] Yes/ Yes/ Interface Interface [Authentication Passphrase] mypassword Yes/ Yes/ Interface Interface [Privacy Protocol] Yes/ Yes/ Interface...
Page 720 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [IP Version] Yes/ Yes/ Interface Interface [Destinations] Yes/ Yes/ Interface Interface [Destination 1] 0.0.0.0 Yes/ Yes/ Interface Interface [Destination 2] 0.0.0.0 Yes/ Yes/ Interface Interface [Destination 3] 0.0.0.0 Yes/ Yes/...
Page 721 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [Phone Number] [Periodic Notification] [Type] Disabled [Counter] Head [Head] [Meters] 10,000 [Last Update] 0.0 km [Next Update] 10.0 km [Current Value] 0.0 km [Cutter] [Cuts] 100,000 [Last Update] [Next Update] 100,000 [Current Value]...
Page 722 Interface Interface [MAILC] Enabled Yes/ Yes/ Interface Interface [NTP] Disabled [Online Services] Disabled [PING] Enabled Yes/ Yes/ Interface Interface [SATO All-In-One Tool] Enabled Yes/ Yes/ Interface Interface [SCP] Enabled Yes/ Yes/ Interface Interface [SNMP Agent] Enabled Yes/ Yes/ Interface Interface...
Page 723 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [TCP Source Port] [Existing Port No.] [Additional Port No.] Yes/ Yes/ Interface Interface [TCP Destination Port] [Existing Port No.] [Additional Port No.] Yes/ Yes/ Interface Interface [UDP Source Port] [Existing Port No.] [Additional Port No.] Yes/...
Page 724 Disabled Yes/ Yes/ Interface Interface [Change USB Serial] Disabled Yes/ Interface [Bluetooth] [Enable] Enabled Yes/ Yes/ Interface Interface [Name] SATO Yes/ Yes/ PRINTER_xxxxxxxxxxxx Interface Interface (BD address) [PIN Code] 0000 Yes/ Yes/ Interface Interface [BD Address] xxxxxxxxxxxx Yes/ Yes/ Interface...
Page 725 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [CRC Mode] Disabled Yes/ Yes/ Interface Interface [Flow Control] Status4 Multi Yes/ Yes/ Interface Interface [NFC] [I/F Enable] Enabled Yes/ Yes/ Interface Interface [Ignore CR/LF] Disabled Yes/ Yes/ Interface Interface [Ignore CAN/DLE]...
Page 726 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus [Print Done] PIN 6 Yes/ Yes/ Interface Interface [Offline]/[Qty] PIN 9 Yes/ Yes/ Interface Interface [Ribbon Near End] PIN 10 Yes/ Yes/ Interface Interface [Dispenser] Yes/ Yes/ Interface Interface...
Page 727 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus If the RFID [Memory Bank] Yes/ Yes/ module is Interface Interface If the RFID module is USER [Filter Function] [RSSI Filter] Disable Yes/ Yes/ Interface Interface [Threshold Value] -50 dBm Yes/ Yes/...
Page 728 [Count Total] 000000 [Paper] [Types] Label Yes/ Yes/ Interface Interface [Starting Point] 0 dot Yes/ Yes/ Interface Interface [SATO RF Analyze] [Search Start] [Search Level] Quick Yes/ Yes/ Interface Interface [Write Power] 15 dBm Yes/ Yes/ Interface Interface [Read Power]...
Page 729: [Applications] Menu
Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX Plus Plus If the RFID module is Forward [Antenna X Pos.] 14 mm Yes/ Yes/ Interface Interface [Antenna Y Pos.] 5 mm Yes/ Yes/ Interface Interface [Write Power] 15 dBm Yes/ Yes/ Interface...
Page 730 [Applications] Menu Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Protocol] AUTO [Auto Switch Group] [SBPL] Enabled [SZPL] Enabled [SIPL] Enabled [STCL] Enabled [SDPL] Enabled [SEPL] Enabled [SBPL] [Show Error] Disabled RFID models: Enabled [Standard Code]...
Page 731 Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [A3 Command Save(S-type)] Disabled [PDF417 ECC Level fixed] Disabled [SZPL] [Label] [Shift] 0 dot [Top] 0 dot [Label Rotation] 0 degree [Caret] 94 (^) [Delimiter] 44 (,) [Tilde]...
Page 732 [Applications] Menu Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [€] [Code Page] [Half-width Symbol] Enabled [Rotation] 0 degree [Ignore Paper Size Command] Disabled [300DPI Head Compatibility] Disabled [SDPL] [Control Code] [Code Type] Standard [SOH] [STX]...
Page 733 Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Scalable Font Style] Commands [Sensor Type] Commands [Feedback Character] Commands [SOH Commands] Commands [Module Selection] Commands [Darkness] [Factory Offset] [Speed] [Format Attribute] [Pause Mode] Disabled [1 Byte Codepage]...
Page 734: [System] Menu
[System] Menu Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Memory Device] Internal FLASH [Sim. 300 DPI Head] Disabled [AEP] [Enable] Disabled [Starting Application] Standard Demo [Delete Application] [Label Rotation] Disabled [System] Menu The initial value refers to the setting value of the product when it was shipped from the factory. If you reset the product, the setting values of the product will change back to the factory default values.
Page 735 Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Notifications] [Clean Printhead] [Clean Printhead] Disabled [Cleaning Interval] 400 m [Change Printhead] [Change Printhead] Disabled [Printhead Interval] 100 km [Change Cutter] [Change Cutter] Disabled [Cutter Life] 1000 K cuts...
Page 736: [Tools] Menu
Normally, it is not necessary to perform the initialization. Doing an initialization removes all the product's settings that the customer changed. Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Test Print] [Factory] [Label Width] Large [Pitch] 0 dot...
Page 737 Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus 305 dpi 305 dpi 1200 dots 1200 dots 609 dpi 2400 dots [Pitch] 0 dot [Offset] 0 dot [Darkness Adjust] [Paper Sensor] [Label Width] Small 203 dpi 203 dpi...
Page 738 [Tools] Menu Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus 305 dpi 2010 dots 203 dpi 203 dpi [Label Length] 120 dots 120 dots 305 dpi 305 dpi 180 dots 180 dots 609 dpi 360 dots...
Page 739: [Information] Menu
Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Set No. of Barcodes] Command [Barcodes per Label] 203 dpi 203 dpi [Start Position] 72 dots 72 dots 305 dpi 305 dpi 108 dots 108 dots 609 dpi...
Page 740 [Information] Menu Setting Item Initial Value User Factory Reset Reset CL4NX Plus CL6NX Plus [Help] [Build Version] [Applications] [Installation Log] [Print Module] [FPGA Version] [Counters] [Head] [Life] Measured value [Head 1] Measured value [Head 2] Measured value [Head 3] Measured value...
Page 741: Maintenance
When loading linerless label, make sure that the front end of the media extends about 3 cm (1.18") out the media discharge outlet. • Contact your SATO reseller or technical support to purchase the cleaning kit, cleaning sheets, and other of our cleaning products.
Page 742: Cleaning Intervals
Media route ◦ Ribbon route Cleaning interval for the optional linerless cutter kit (CL4NX Plus only) is as follows: • After you print one media roll or whenever there is any glue residue or paper dust on the media route.
Page 743: Cleaning Using The Cleaning Kit
Cleaning Using the Cleaning Kit The cleaning procedure using the cleaning kit is as follows: • Never use organic solvents, such as thinner and benzine to clean the product. • For details on the cleaning kit, refer to the manual attached to the cleaning kit. 1.
Page 744 Cleaning Using the Cleaning Kit 5. Clean the dirt on the print head (2), platen roller (3) and ribbon roller (4) using a cotton swab dabbed with cleaning liquid. 6. Tilt the sensor guide lock (5) down and pull out the media sensor guide (6). 7.
Page 745 8. Clean the media sensor (7) using the cotton cloth dabbed with cleaning liquid. 9. Return the media sensor guide to its original position and tilt the sensor guide lock up to the locked position.
Page 746: Cleaning The Optional Linerless Cutter Kit (Cl4Nx Plus Only)
Cleaning the Optional Linerless Cutter Kit (CL4NX Plus Only) Cleaning the Optional Linerless Cutter Kit (CL4NX Plus Only) If the optional linerless cutter kit is installed, follow the procedure below to clean the product: 1. Clean the media guide (1) and inner surface (2) that is in contact to the label edge using the cotton cloth dabbed with cleaning liquid.
Page 747: Cleaning Using The Cleaning Sheet
Cleaning Using the Cleaning Sheet The cleaning procedure using the cleaning sheet is as follows: 1. Make sure that the product is powered off, and disconnect the power cord from the AC outlet. 2. Open the top cover. • Open the top cover fully to prevent accidental drop of the cover. 3.
Page 748 Cleaning Using the Cleaning Sheet • Align the rough side of the cleaning sheet adjacent to the print head. 6. Press the print head down until you lock the head lock lever in place. 7. Using two hands, pull the cleaning sheet away from the product. 8.
Page 749 9. Push the head lock lever (1) towards the rear to unlock the print head. 10. Use a cotton swab to clean the dirt on the print head (3).
Page 750: Replacing Consumable Parts
Replacing the Print Head Replacing Consumable Parts Replacing the Print Head You can easily remove and replace a damaged or worn print head. • Do not power on or off the product, connect or disconnect the power cord while your hands are wet.
Page 751 6. Disconnect all the connectors (4) from the defective print head (3). In total, there are two connectors for CL4NX Plus and three connectors for CL6NX Plus. 7. Connect all the connectors (4) to the new print head.
Page 752: Replacing The Platen Roller
Replacing the Platen Roller Replacing the Platen Roller You can easily remove and replace a damaged or worn platen roller. • Do not power on or off the product, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. •...
Page 753 4. Lift the lever (2) in the direction A to unlock the platen roller (3), and then pull out the platen roller (3) in the direction B. 5. Install the new platen roller. a. Make sure that the tab (4) on the left driving end of the platen roller is pointing upward. Push the platen roller in the direction C so that the tab (4) is fixed in the groove (5) at the driving side.
Page 754 Replacing the Platen Roller b. Next, make sure that the tab (6) on the right driven end of the platen roller is pointing upward. Push the platen roller again in the direction C so that the tab (6) is fixed in the groove (7) at the driven side.
Page 755: Operating The Notification Screen Of Sos (Sato Online Services) (Sos Users Only)
Services) (SOS users only) Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) In the SOS (SATO Online Services) function, the product information is sent to the SOS cloud and monitored and managed. The status icon and the notification screen appear at the time specified when [SOS Mode] is set to [On-Demand] in the [Interface] >...
Page 756 Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) When [Update Screen] Is Set to [Print] By pressing the button, the QR code for periodic notification is reset and the display returns to the Offline screen.
Page 757: Operating The Date And Time Settings Notification Screen Of Sos (Sato Online Services) (Sos Users Only)
Online Services) (SOS users only) To use the SOS (SATO Online Services) function, date and time settings of the product and the SOS server must be matched. A notification screen appears when there is a problem with the date and time settings and the product cannot connect to SOS.
Page 758 Operating the Date and Time Settings Notification Screen of SOS (SATO Online Services) (SOS users only) 3. Set the correct time and press the button. Select the digit for input using the buttons and select the number to input using the buttons.
Page 759: Sos (Sato Online Services) Application (Sos Users Only)
SOS (SATO Online Services) Application (SOS users only) When the SOS (SATO Online Services) mode is enabled on the product, a QR code is displayed on the screen at the time of the error outbreak or the timing that is set to perform periodic notification. By scanning the QR code with a tablet or a smartphone, you can check how to clear the error according to the current product information in the QR code.
Page 760: When You Are In Trouble
Cause Powering On/Off the Product A defect has occurred in the product. Countermeasure Power the product off and then on again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 761 RS-232C Interface Connection (Standard) Countermeasure (2) Power off the product, connect the RS-232C cable correctly, and then power on the product again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 762 RS-232C Interface Connection (Standard) Countermeasure (2) Power off the product, connect the RS-232C cable correctly, and then power on the product again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 763 RS-232C Interface Connection (Standard) Countermeasure (2) Power off the product, connect the RS-232C cable correctly, and then power on the product again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 764 Go to your local SATO website Countermeasure (2) Set the interface settings of the product and host again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 765 Error Message 1007 (Head Open) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Lock the print head. Cause and Countermeasure Cause ◦...
Page 766 Cause and Countermeasure Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 767 Error Message 1008 (Out of Paper) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Load the media and open/close the print head, or press the button (OFFLINE) or the button.
Page 768 The media sensor is dirty, or there is a label attached to it. ◦ The media sensor has poor sensitivity. Countermeasure (5) Clean the media sensor. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 769 Error Message 1009 (Ribbon End) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Load the ribbon correctly and close the print head, or press the button (OFFLINE) or button.
Page 770 Cause and Countermeasure Reference Countermeasure (4) Power on the product again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 771 Error Message 1010 (Media Error) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Open/close the print head, or press the button (OFFLINE) or the button.
Page 772 The media error appears when [Check Media Size] in [Advanced] under the [Printing] menu is set to [Enabled]. Check Media Size Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 773 The print head is worn or damaged. Countermeasure (2) Replace the print head. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • Regarding labels output after a head error, use your own barcode scanner to read and...
Page 774 Writing to the USB memory fails. Countermeasure (3) Replace the USB memory. Cause (4) The USB memory is not formatted. Countermeasure (4) Format the USB memory to FAT32 format. Contact your SATO technical support if the error cannot be resolved.
Page 775 Contact Information for When You Are in Trouble...
Page 776 The space in the USB memory is not sufficient. Countermeasure Delete unwanted data from the USB memory or insert a USB memory with sufficient space. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 777 (FEED) to move the cutter blade back to the specified position. If the error is not solved, power on the product again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 778 Cause (2) Powering On/Off the Product The cutter unit is defective. Countermeasure (2) Power the product off and then on again. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 779 If the error is not solved, power on the product again. • The command error appears when [Show Error] in [SBPL] under the [Applications] menu is set to [Enabled]. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 780 How to See the Command Error Information • Location of error occurrence "Caaa" in the command error message shows the location of command error. The number of ESC commands from start code <A> command is shown in "aaa". Note that the start code <A> command is not included in the number of ESC commands, which can be shown up to 999.
Page 781 Description ("cc") Cause Printing position is out The specified print start position is outside the printable area. of printable area Barcode image is out The printing image is outside the printable area. (Barcode only) of printable area...
Page 782 Repair or replacement of the RFID module is required. Contact your SATO technical support. Cause (2) Contact Information for When You Are in The setting of the SATO RF Analyze (SRA) Trouble board is incorrect. Countermeasure (2) The setting of the SRA board needs to be changed.
Page 783 Countermeasure (1) Set the calendar again. Cause (2) Contact Information for When You Are in The battery for the calendar is running low. Trouble Countermeasure (2) The battery for the calendar needs to be changed. Contact your SATO technical support.
Page 784 ◦ Send the CAN command: Cancel the print data where the BCC error occurred and continue printing from the next item. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 785 The temperature of the product has exceeded its tolerance value. Countermeasure Stop the operation of the product to let the temperature decrease. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 786 ◦ If RTC kit is attached, the date and time can be set manually and operation resumed without NTP functionality. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 787 A new print head with a different resolution has been installed. Countermeasure (2) Install a print head with the same resolution as the old print head. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 788 Set the media sensor type which is compatible with the media you use. Cause (4) Calibrate The media sensor level is incorrect. Countermeasure (4) Adjust the media sensor level. Contact your SATO technical support if the error cannot be resolved.
Page 789 Contact Information for When You Are in Trouble...
Page 790 Set the media sensor type which is compatible with the media you use. Cause (4) Calibrate The media sensor level is incorrect. Countermeasure (4) Adjust the media sensor level. Contact your SATO technical support if the error cannot be resolved.
Page 791 Contact Information for When You Are in Trouble...
Page 792 Change the Wi-Fi settings or press the button (OFFLINE). Cause and Countermeasure Reference Cause EAP Conf. EAP Authentication failure. Countermeasure Use the correct Wi-Fi settings. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 793 Cause and Countermeasure Reference Cause EAP Conf. EAP Authentication failure. Countermeasure Use the correct Access Point (AP) and authentication server settings. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 794 To clear the error: Check the message that appeared on the screen. Cause and Countermeasure Reference Cause Contact Information for When You Are in Bluetooth module is defective. Trouble Countermeasure Repair of the Bluetooth module is required. Contact your SATO technical support.
Page 795 [PRINT]: Continue printing from the print data where the CRC error occurred. ◦ [CANCEL]: Cancel the print data where the CRC error occurred and continue printing from the next item. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 796 The media is not loaded correctly. Countermeasure (2) Load the media correctly. Load the media so its leading edge is further forward than the cutter blade. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 797 To clear the error: Press the button (OFFLINE). Cause and Countermeasure Reference Cause Contact Information for When You Are in The wireless LAN module is damaged. Trouble Countermeasure The wireless LAN module needs to be replaced. Contact your SATO technical support.
Page 798 Add an RFID issue command to the print job. ◦ Set [RFID Undetected Warning] to [Disable]. ◦ Replace with normal media. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 799 To clear the error: Press the button (OFFLINE). Cause and Countermeasure Reference Cause Contact Information for When You Are in The NFC module is not operating correctly. Trouble Countermeasure A replacement of the NFC module is required. Contact your SATO technical support.
Page 800 (OFFLINE). Cause and Countermeasure Cause A command error occurs and the settings are not saved correctly. Countermeasure Check the command. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 801 Check the barcode checker, and connect it correctly. If you do not use the barcode check function, disable the barcode check mode. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 802 Could not read the barcode correctly. Function Countermeasure ◦ Check the layout for printing. ◦ Check the barcode checker position and its settings. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 803 Countermeasure ◦ Check the layout for printing. ◦ Set a value smaller than the loaded media length for checking start position. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 804 Function match the print data. Countermeasure ◦ Check the layout for printing. ◦ Check the barcode checker position and its settings. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 805 The Product's Settings Menu while the power was on. Countermeasure ◦ Power off the product correctly. ◦ Reset the product in the Settings menu. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 806 RFID (RFID Models Only) Confirm the inlay and check the product and antenna settings. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 807 RFID (RFID Models Only) Confirm the inlay and check the product and antenna settings. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 808 Failed to replace the loaded tag. Only) Countermeasure (2) RFID (RFID Models Only) Confirm the inlay and check the product and antenna settings. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 809 • You cannot use an RFID tag that has caused an RFID tag error. An error message is printed on the RFID tag that caused the error.
Page 810 Tried to write to an address to which writing is impossible. Countermeasure (2) Use tags that are not locked. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 811 The written value and read value do not match. A value greater than original data was written to subtraction register. Countermeasure (2) Write an appropriate value to subtraction register. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 812 • You cannot use an RFID tag that has caused an RFID tag error. An error message is printed on the RFID tag that caused the error.
Page 813 Failed to lock the inlay. Countermeasure Check the inlay. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 814 Error Message 1120 (Wrong Tag UID Is Read) (CL4NX Plus Only) When there is an error with the product, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error:...
Page 815 RFID (RFID Models Only) not the same (tried to write unintended card). Countermeasure (2) Confirm the inlay and check the product and antenna settings. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 816 • You cannot use an RFID tag that has caused an RFID tag error. An error message is printed on the RFID tag that caused the error.
Page 817 Tried to write to an inlay when the writing power is low. Countermeasure (2) Adjust [Write Power]/[Read Power]. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 818 Incorrect tag type is specified. Countermeasure Check the tag type, and specify the correct tag type. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 819 Failed to acquire the ID. Countermeasure The radio wave condition needs to be improved. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 820 ◦ Adjust [Write Power]/[Read Power]. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 821 Check if the address size exceeds the maximum inlay capacity. ◦ Check the data size. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble • You cannot use an RFID tag that has caused an RFID tag error. An error message is...
Page 822 Press the button (OFFLINE). Cause and Countermeasure Reference Cause Contact Information for When SATO RF Analyze (SRA) motor unit is not operating You Are in Trouble correctly. Countermeasure A replacement of the RFID module is required. Contact your SATO technical support.
Page 823 Powering On/Off the Product An unsupported optional device is installed. Optional Devices Countermeasure Power off the product, and then remove the optional device. Contact your SATO technical support if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 824: Error Message Indication And Operating Procedure When The Sos (Sato Online Services) Is Enabled (Sos Users Only)
Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) The SOS (SATO Online Services) icon appears in the error message when SOS is enabled.
Page 825 Scan the QR code with the specialized SOS application from a tablet device or smartphone. After scanning the QR code, the menu for the specialized SOS application appears. Press the button to return to the error message screen. Also, the product information can be acquired via NFC and sent to the SOS cloud.
Page 826: Contact Information For When You Are In Trouble
Contact Information for When You Are in Trouble Contact Information for When You Are in Trouble Contact Us Access the following site to send us your questions or comments. https://www.sato-global.com/contact/...
Page 827: Product Specifications
Product Specifications Hardware Dimensions and Weight Item CL4NX Plus CL6NX Plus Width 271 mm (10.67") (Excludes 338 mm (13.31") (Excludes projection) projection) Height 321 mm (12.64") (Excludes 321 mm (12.64") (Excludes projection) projection) Depth 457 mm (18.00") (Excludes 457 mm (18.00") (Excludes...
Page 828 Hardware Item CL4NX Plus CL6NX Plus CPU1 Flash ROM 2 GB CPU2 4 MB CPU1 SDRAM 256 MB CPU2 64 MB User Registration Area Maximum 679 MB Buffer full Receive Buffer 2.95 MB Buffer near full Occurrence: 2MB, Release: 1 MB...
Page 829 Item CL4NX Plus CL6NX Plus Storage Temperature -20 to 60 °C (-4 to 140 °F) Continuous/Dispenser/Cutter/ Operating Humidity 30 to 80% RH (Non-condensing) Tear-off mode 30 to 80% RH (Non-condensing) Linerless mode 30 to 75% RH (Non-condensing) Storage Humidity 30 to 90% RH (Non-condensing)
Page 830 Hardware Item CL4NX Plus CL6NX Plus Right 1.5 mm (0.06") • For RFID models, printing around the chip or on the antenna may be limited by the layout. 203 dpi 203 dpi Printable Area Length 2500 mm (98.42") Length 2500 mm (98.42") x Width 104 mm (4.09")
Page 831 Item CL4NX Plus CL6NX Plus Position and sensitivity Gap (Transmissive Type) Adjustable Head Open Fixed Paper End Sensor Detect with I-mark sensor or Gap sensor Label Near End Fixed Ribbon End/Ribbon Fixed Near End Dispenser Fixed Fixed • If linerless cutter kit or dispenser •...
Page 832: Interface
Wireless LAN Interface RFID (RFID models only) UHF (920 MHz) ISO/IEC 18000-6 Type C Gen2 HF (13.56 MHz) (CL4NX Plus only) ISO/IEC 15693 (ICODE SLI/SLIX/SLIX-S, Tag-it HF-I, my-d) ISO/IEC 14443 Type A (NTAG203, NTAG210/213/215/216, MIFARE UltraLight, MIFARE UltraLight C, my-d move NFC) ISO/IEC 18092 (FeliCa Lite-S) •...
Page 833: Usb Interface
USB Interface This interface complies with the USB 2.0 standard. Install the USB driver to the computer before use. Basic Specifications Connector USB Type B connector Protocol • STATUS4 • STATUS5 Power Supply BUS Power through cable Pin Assignments Pin No. Description VBus -Data...
Page 834: Lan Interface
LAN Interface LAN Interface Basic Specifications Connector RJ-45 Receptacle Protocol • Status3 • Status4 • Status5 IP Address • IPv4 • IPv6 Subnet Mask / Prefix Length • IPv4 • IPv6 Gateway Address • IPv4 • IPv6 Cable Specifications Cable 10BASE-T/100BASE-TX Category 5 Cable Length 100 m (328 feet) or less...
Page 835: Bluetooth Interface
Bluetooth Interface This interface complies with the Bluetooth 3.0+EDR standard. Basic Specifications Signal Level Class 2 Communication Distance 10 m (32.8 feet) Profile • Serial Port Profile (SPP) Security Level • None • level 2-1 • level 2-2 • level 3 •...
Page 836: Nfc Interface
NFC Interface NFC Interface This interface complies with the NFC Forum Type 2 Tag. • Specifications are subject to change without notice.
Page 837: Rs-232C Interface
RS-232C Interface This interface complies with the RS-232C standard. Basic Specifications Asynchronous ASCII Half-duplex communication Bi-directional communication Data Transmission Rate 2400, 4800, 9600, 19200, 38400, 57600, 115200 bps Transmission Form Start, b1, b2, b3, b4, b5, b6, b7, b8, Stop •...
Page 838 RS-232C Interface Connector Pin Specifications Description Data Carrier Detect Input Receive Data Output Transmit Data Output Data Terminal Ready Reference Signal Ground Input Data Set Ready Output Request To Send Input Clear To Send Not connected Cable Specifications Cable Connector DB-9 Male or equivalent Cable Length 5 m (16.4 feet) or less...
Page 839: Ieee1284 Interface
IEEE1284 Interface This interface complies with the IEEE1284 standard. Basic Specifications Connector Amphenol 36 pins, female High-level Signal Level +2.4 to +5.0 V Low-level +0.0 to +0.4 V Receive Mode Single-item buffer, Multi-item buffer Connector Pin Specifications Description Input STROBE 2 - 9 Input DATA 1 - DATA 8...
Page 840 IEEE1284 Interface Connector Pin Specifications Description LOGIC Ground Frame Ground +5 V STROBE RETURN 20-27 DATA 1 - DATA 8 RETURN ACK RETURN BUSY RETURN PAPER EMPTY RETURN Input INITIALIZE Output FAULT 33-35 Not in use Input SELECT INPUT Cable Specifications Cable Connector Amphenol 36 pins, male Cable Length...
Page 841: External Signal (Ext) Interface
External Signal (EXT) Interface Basic Specifications of External Signal (EXT) Interface This interface is designed to connect the product with other peripherals. Basic Specifications Connector Centronics IDC Type 14 pins (Female) High-level Signal Levels +4.2 to +5.0 V Low-level +0.0 to +0.7 V Connector Pin Specifications of External Signal (EXT) Interface Description Electric Conditions...
Page 842 Connector Pin Specifications of External Signal (EXT) Interface Description Electric Conditions (Voltage, Current (Max)) Ribbon End Output Withstand voltage 50 V Outputs a low signal when the ribbon end Sink current 50 mA is detected. Machine Error Output Withstand voltage 50 V Outputs a low signal when an error such as Sink current 50 mA the head open error is detected.
Page 843: Timing Chart Of The Ext Input Signal
Description Electric Conditions (Voltage, Current (Max)) Wait signal for dispense completion Output Withstand voltage 50 V Outputs a low signal when the dispense is Sink current 50 mA completed. You can set the pin number for output through the [Settings] > [Interface] > [External I/O] >...
Page 844 Timing Chart of the EXT Input Signal Item Input Waveform Reprint (No Print Start Signal) Reprint (With Print Start Signal) • Keep the print start signal (PRIN) to "Low" until the print end signal (Print done) is outputted. For maintaining the print start signal (PRIN), refer to the Maintaining the Print Start Signal (PRIN).
Page 845: Timing Chart Of The Ext Output Signal
Item Input Waveform Print End (PREND) Signal • Rise or fall time (T1) of Print Done signal is less than 150 ns. You have to consider the time when outputting the signal from the connected devices. • When the print start signal and reprint signal are outputted simultaneously, the print start signal is enabled and the product does not perform reprinting.
Page 846 Timing Chart of the EXT Output Signal Item Output Waveform Paper End Ribbon End Machine Error...
Page 847 Item Output Waveform Ribbon Near End/ Label Near Offline If RFID Mode Is Enabled (RFID models only) Item Output Waveform Basic Operation...
Page 848: Timing Chart Of The Wait Signal For Dispense Completion
Timing Chart of the Wait Signal for Dispense Completion Item Output Waveform Paper End Ribbon End Timing Chart of the Wait Signal for Dispense Completion Item Output Waveform Backfeed After Print...
Page 849 Item Output Waveform Backfeed Before Print 1. When the wait signal for dispense completion is enabled, note that the output timing of the print end signal (print done) differs between Backfeed After Print and Backfeed Before Print. a. In Backfeed After Print, the print end signal (print done) is output after the label waiting for dispense is removed and the product backfeeds to the print start position.
Page 850: Wireless Lan Interface
Wireless LAN Interface Wireless LAN Interface This interface complies with the IEEE802.11a/b/g/n/ac standard. • Before using wireless LAN near medical devices and facilities, consult your system administrator. Basic Specifications Protocol • STATUS3 • STATUS4 • STATUS5 IP Address • IPv4 •...
Page 851 Basic Specifications Authentication • Open System • Shared Key • WPA/WPA2 • Perform the RADIUS server authentication using 802.1x (EAP- TLS, EAP-LEAP, EAP-TTLS, EAP-PEAP, EAP-FAST protocol) Encryption • None • WEP (64 bits/128 bits) • TKIP (WPA-PSK, WPA-802.1x) • AES (WPA2-PSK, WPA2-802.1x) Communication Mode •...
Page 852: Built-In Functions
Built-in Functions Built-in Functions Item CL4NX Plus CL6NX Plus Built-in Functions • Status return • Status return • Graphic • Graphic • Sequential number • Sequential number • Form overlay • Form overlay • Character modification • Character modification •...
Page 853 Item CL4NX Plus CL6NX Plus • Ribbon end detection • Ribbon near end detection • Test print • Cutter open check (If cutter unit is installed) • Label detection at dispensing (If dispenser unit is installed) Adjustment Functions • Print darkness •...
Page 854: Printer Languages
Printer Languages Printer Languages • SBPL (Includes XML support) • SZPL • SDPL • SIPL • STCL • SEPL...
Page 855: Standards
Standards Item Description Environmental Standard Compatible with the RoHS directive • Specifications are subject to change without notice.
Page 856: Usable Media
RFID tags that are less than 27 mm (1.06") long in cold environments. Size • Continuous Item CL4NX Plus CL6NX Plus 203 dpi 203 dpi Media Length 6 to 2497 mm (0.24" to 98.30") 6 to 2497 mm (0.24" to 98.30")
Page 857 Item CL4NX Plus CL6NX Plus 203 dpi 203 dpi Media Length 17 to 2497 mm (0.67" to 98.30") 17 to 2497 mm (0.67" to 98.30") 305 dpi 305 dpi 17 to 1497 mm (0.67" to 58.94") 17 to 1497 mm (0.67" to 58.94") 609 dpi 17 to 397 mm (0.67"...
Page 858 Usable Media Item CL4NX Plus CL6NX Plus 305 dpi 30 to 1497 mm (1.18" to 58.94") 609 dpi 30 to 397 mm (1.18" to 15.63") 203 dpi Media Length (With Liner) 33 to 2500 mm (1.30" to 98.42") 305 dpi 33 to 1500 mm (1.30"...
Page 859 Item CL4NX Plus CL6NX Plus Media Width 60 to 118 mm (2.36" to 4.65") • The length of RFID tag needs to be more than 15.8 mm (0.62"). • The usable media sizes and print quality depends conditions such as print speed, media, media/ribbon combination, product settings and used environment.
Page 860: Usable Ribbon
Usable Ribbon Usable Ribbon • Use our specified supply products. Item CL4NX Plus CL6NX Plus Length Length Size Maximum 600 m (1968.5 feet) Maximum 600 m (1968.5 feet) Maximum 300 m (984.3 feet) (in Micro Maximum 300 m (984.3 feet) (in Micro...
Page 861: Usable Fonts
Usable Fonts Bitmap Fonts Item CL4NX Plus CL6NX Plus 9 dots H x 5 dots W 15 dots H x 8 dots W 20 dots H x 13 dots W 30 dots H x 18 dots W 52 dots H x 28 dots W...
Page 862 CL4NX Plus CL6NX Plus Rasterized Font • SATO CG Sleek • SATO CG Stream • SATO 0 • SATO Alpha Bold Condensed • SATO Beta Bold Italic • SATO Folio Bold • SATO Futura Medium Condensed • SATO Gamma •...
Page 863 CL6NX Plus • SATO WingBats Rasterized Font • SATO Vica (Multilingual) • SATO Hebe Sans • SATO Hebe Sans Arabic • SATO Hebe Sans Thai • SATO Hebe Sans Hebrew • SATO Hebe Sans Hindi • SATO Gothic Traditional Chinese •...
Page 864 X20 Font The X20 font is a bitmap font with a basic size of 9 dots H x 5 dots W. This supports the fixed pitch only. A font sample is shown in the figure below.
Page 865 X21 Font The X21 font is a bitmap font with a basic size of 17 dots H x 17 dots W. You can select fixed pitch or proportional pitch. A font sample is shown in the figure below. • To select proportional pitch, enable [SBPL] > [Font Settings] > [Proportional] in the [Applications] menu, or specify with the command.
Page 866 X22 Font The X22 font is a bitmap font with a basic size of 24 dots H x 24 dots W. You can select fixed pitch or proportional pitch. A font sample is shown in the figure below. • To select proportional pitch, enable [SBPL] > [Font Settings] > [Proportional] in the [Applications] menu, or specify with the command.
Page 867 X23 Font The X23 font is a bitmap font with a basic size of 48 dots H x 48 dots W. You can select fixed pitch or proportional pitch. A font sample is shown in the figure below. • To select proportional pitch, enable [SBPL] > [Font Settings] > [Proportional] in the [Applications] menu, or specify with the command.
Page 868 X24 Font The X24 font is a bitmap font with a basic size of 48 dots H x 48 dots W. You can select fixed pitch or proportional pitch. A font sample is shown in the figure below. • To select proportional pitch, enable [SBPL] > [Font Settings] > [Proportional] in the [Applications] menu, or specify with the command.
Page 869 U Font The U font is a bitmap font with a basic size of 9 dots H x 5 dots W. This supports the fixed pitch only. The figure below is a font sample when the code page 858 is used. •...
Page 870 S Font The S font is a bitmap font with a basic size of 15 dots H x 8 dots W. This supports the fixed pitch only. The figure below is a font sample when the code page 858 is used. •...
Page 871 M Font The M font is a bitmap font with a basic size of 20 dots H x 13 dots W. This supports the fixed pitch only. The figure below is a font sample when the code page 858 is used. •...
Page 872 WB Font The WB font is a bitmap font with a basic size of 30 dots H x 18 dots W. This supports the fixed pitch only. The figure below is a font sample when the code page 858 is used. •...
Page 873 WL Font The WL font is a bitmap font with a basic size of 52 dots H x 28 dots W. This supports the fixed pitch only. The figure below is a font sample when the code page 858 is used. •...
Page 874 XU Font The XU font is a bitmap font with a basic size of 9 dots H x 5 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code page 858 is used. •...
Page 875 XS Font The XS font is a bitmap font with a basic size of 17 dots H x 17 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code page 858 is used. •...
Page 876 XM Font The XM font is a bitmap font with a basic size of 24 dots H x 24 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code page 858 is used. •...
Page 877 XB Font The XB font is a bitmap font with a basic size of 48 dots H x 48 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code page 858 is used. •...
Page 878 XL Font The XL font is a bitmap font with a basic size of 48 dots H x 48 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code page 858 is used. •...
Page 879 OCR-A Font The OCR-A font is a bitmap font. The basic size varies depending on the print resolutions as follows: Print Resolution Basic Font Size CL4NX Plus CL6NX Plus 203 dpi (8 dots/mm) 22 dots H x 15 dots W...
Page 880 OCR-B Font The OCR-B font is a bitmap font. The basic size varies depending on the print resolutions as follows: Print Resolution Basic Font Size CL4NX Plus CL6NX Plus 203 dpi (8 dots/mm) 24 dots H x 20 dots W...
Page 881 Outline Fonts The font type, font size and font shape can be specified for the outline fonts. For the font type, you can select fixed pitch or proportional pitch. You can also specify kanji, but kanji supports fixed pitch only. The figure below is a sample of some font shapes.
Page 882 The figure below is a font sample with the standard font. • The font size can be specified from 1 to 999 dots, but if the font size is too small for the font shape, it cannot be recognized as a font. Please be careful. Also, if the specified font size is too small, it may collapse, depending on the font.
Page 883 Multilingual Font The product contains various multilingual fonts. The figure below is a sample of some of the multilingual fonts.
Page 884: Scalable Fonts
Scalable Fonts The product contains various scalable fonts. The figure below is a sample of some scalable fonts.
Page 885: Usable Barcodes
Usable Barcodes Code Type CL4NX Plus CL6NX Plus Barcodes • UPC-A/UPC-E • JAN/EAN-13/8 • CODE39, CODE93, CODE128 • GS1-128(UCC/EAN128) • CODABAR(NW-7) • • Industrial 2 of 5 • Matrix 2 of 5 • • POSTNET • UPC add-on code •...
Page 886 Usable Barcodes Code Type CL4NX Plus CL6NX Plus • GS1 DataBar Truncated Composite (CC-A/CC-B) • GS1 DataBar Stacked Composite (CC-A/CC-B) • GS1 DataBar Expanded Stacked Composite (CC-A/CC-B) • GS1 DataBar Expanded Composite (CC-A/CC-B) • GS1 DataBar Stacked Omnidirectional Composite (CC-A/CC-B) •...
Page 887: Support And Warranty
SOS (SATO Online Services) (SOS users only) The SOS (SATO Online Services) is a remote maintenance service that monitors your product status for 24 hours and supports its stable operation. To use this service, create an SOS account and add your product.
Page 888: Warranty For Consumables Within The Product Warranty Period
Warranty for Consumables within the Product Warranty Period Warranty for Consumables within the Product Warranty Period For information on the warranty period for print heads, platen rollers, cutters and rotary cutters, refer to the SATO Global Warranty Program. https://www.sato-global.com/warranty/...
Page 889 Back Cover January 2021 Version 2...

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