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POSIFLEX PP-9500K User Manual
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POSIFLEX PP-9500K User Manual

POSIFLEX PP-9500K User Manual

Open frame thermal printer
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PP-9500K
Open Frame Thermal Printer
User Manual
PP-9500K Ver. C0
Package Contents
PP-9500K Thermal Printer............(x1)
Thermal Paper Roll.....................(x1)
USB Cable...............................(x1)
Power Cable.............................(x1)
Power Cord..............................(x1)
Power Adapter..........................(x1)
1

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Summary of Contents for POSIFLEX PP-9500K

  • Page 1 PP-9500K Open Frame Thermal Printer User Manual Package Contents  PP-9500K Thermal Printer………...(x1)  Thermal Paper Roll……….………..(x1)  USB Cable………..………………(x1)  Power Cable…….………………….(x1)  Power Cord………………………...(x1)  Power Adapter……………………..(x1) PP-9500K Ver. C0...
  • Page 2 Views of PP-9500K Overview Paper Exit Power LED Error LED Indicator Indicator Paper-out LED Feed Button Indicator Adjustment Wheel for Paper Near End Sensor Control Spring for 2-inch Paper Roll Paper Near End Sensor 2-inch Paper Roll Spacer Paper Roller...
  • Page 3 Cable Cover and IO Introduction Cable Tie Cable Cover Cable Cover Screws USB 2.0 Port LAN Port (Optional) 5-Pin USB 24V Power Connector Connector 6-Pin Serial COM Connector...
  • Page 4 Connecting Power Adapter and I/O Cables USB Type A Connector 3-Pin Female Power Connector 3-Pin Female Power Connector 3-Pin Male Power Connector from Power Adapter To have the printer module ready for operation, please connect the USB type A connector to your PC system, and connect the 3-pin female power connector to the power adapter which is provided in the packing box.
  • Page 5 Serial COM Connector Cable Connect to the PP-9500K Connect to the printer module PC system CAUTION: On doing insertion or extraction of a cable connector, please always hold the connector head itself instead of pulling the cable wire. Doing this could damage the cables, which is considered as an artificial damage and is not covered by the warranty.
  • Page 6 Turn key to the right, then open the front door. Put the PP-9500K on the left side of the kiosk, and make sure the four screw holes of the printer are pass through the four studs of the kiosk, and...
  • Page 7 Please connect the power cable and the USB cable refer to the sticker on the PC box. You can find the corresponding label sticker on each cable. Loading a 3-inch Paper Roll 1. Lift the printer a little from left side and then put the paper roll in the printer Note: The printer can’t be lifted over 45 degrees! Damages due to incorrect installation are not covered by product warranty! 2.
  • Page 8 Loading a 2-inch (58mm Width) Paper Roll Before installing 2-inch paper roll in the PP-9500K, follow the instructions below to properly install pad spacer and the separator. Open the top cover of the printer. Loosen the spacer screw from below direction (Don’t remove the screw!).
  • Page 9 Looseon the screw Looseon the screw from below direction. from below direction. After loosening the screw, you can take the spacer out from the screw holes. Put the spacer to the right screw hole, and then fix it from below direction (Please refer to the Step.1).
  • Page 10 Push the control spring for 2-inch paper roll and pull it to the right direction. Push Hold and pull it to the right Put the 2-inch paper roll in the printer, drag the loose end of the paper till it extends towards the paper cutter, and then close the top cover of the printer.

  • Page 11: Status Led Indicators

    Status LED Indicators After supplying power to the PP-9500K, you can read the system operation status from the power LED indicator on the printer. The LED status is described below.
  • Page 12 Entering the Hexadecimal Dump Mode To make the printer work in the hexadecimal dump mode, please go through the following instructions. 1. Power off the printer. 2. Open the paper roll cover manually. 3. Press and hold the feed button of the printer.

  • Page 13: Troubleshooting

    Do NOT clean the product with alcohol, benzene, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber.  Cleaning the Thermal Head and the Platen Roller We recommends cleaning the thermal head to maintain receipt print quality. We also recommend cleaning periodically (about once every 3 months).

  • Page 14: Driver Download

    Power off the printer; after 10 seconds, power it back on. If the error LED indicator turns on again even after turning the power back on, malfunction may occurs. Contact your dealer or Posiflex’ technical service team. Driver Download Please download the relevant driver that you need from the Posiflex website (https://download.posiflex.com/en-global/Download/index/driver/Kiosk/TK- 3200-Series). Specifications...
  • Page 15 USB 2.0 port (type B) x 1 LAN Port LAN port x 1 (Optional) ※ The product information and specifications are subject to change without prior notice. To get the detailed information on PP-9500K, please check this model from Posiflex Global Website.