Siemens EQ.500 TQ5 Series, EQ.500 TQ505R09 Manual

Familiarising yourself with your appliance

Familiarise yourself with the parts of your appliance

Appliance

Here you can find an overview of the parts of your appliance.

Note: Individual details and colours may differ, depending on the appliance model.

→ Fig. 2

1. Water tank
2. Cover for water tank
3. Cup heater^[2]
4. Aroma lid
5. Bean container
6. Ground coffee compartment
7. Display
8. Control panel
9. Cup lighting¹
10. Cover
11. Outlet system
12. Brewing chamber door
13. Rating plate
14. Drip tray
15. Milk container

¹ Depending on the appliance specifications

Controls

Here you can find an overview of the symbols on your appliance. Press the symbols to make a selection, start the
dispensing process or make/adjust a setting.

Display

The display shows the selected drinks, settings and setting options, as well as messages about the appliance's operating status.

The display shows additional information and action steps. The information is hidden after a short period, or by pressing a button. The action steps are hidden when they have been completed.

Accessories

Only use original accessories. These have been made especially for your appliance. Here, you can find an overview of your appliance's accessories.

Before using for the first time

Configure the basic settings. Clean the appliance and the individual parts.

Perform the initial start-up

After connecting the appliance to the power supply, you must configure the settings for its initial start-up. The automatic display for the language selection and water hardness selection only appears when the appliance is switched on for the first time.

Tip: You can change the language and water hardness at any time.
→ "Overwew of the basic settings"

Fill the water tank

Fill the water tank each day with fresh, cold, non-carbonated water.

1. Open the lid.
2. Remove the water tank using the recessed grip.
3. Rinse the water tank.
4. If there is a water filter, insert the water filter.
   → "Insert water filter"
5. Fill the water tank up to the "rnax" mark.
6. Insert the water tank into the holder, keeping it upright.
7. Close the lid.

Fill coffee bean container

ATTENTION!
Unsuitable beans can block up the grinder.

• Only use pure, roasted bean mixes that are suitable for use in fully automatic coffee or espresso machines.
• Do not use glazed coffee beans.
• Do not use caramelised coffee beans.

• Do not use coffee beans that have been treated with additives containing sugar.
• Do not add ground coffee.

1. Open the lid.
2. Fill with the coffee beans.
   The appliance will adjust to the coffee beans with the next dispensing process.
3. Close the lid.

Tip: To keep the coffee beans at their best, store them in a sealed container in a cool place. You can keep the coffee beans in the bean container for a number of days without them losing their aroma.

Setting the language

1. Press to switch the appliance on
   The display will show the language that is preset.
2. Pressor until the display shows the desired language.
3. Press Ok.

Tip: You can change the language at any time.
→ "Overview of the basic settings"

Setting the water hardness

It is important to set the water hardness correctly, so that the appliance indicates in good time that it needs descaling. You can use the enclosed test strip to determine the water hardness, or ask your local water company.

1. Briefly dip the test strip in fresh tap water.
2. Allow the water to drip off the test strip.
   The test strip will indicate the water hardness after 1 minute.
3. If a water softening system is installed in your house, select "Softening system'
4. Press or until the display shows the desired water hardness.
   The table shows the allocation of the levels to the different degrees of water hardness:
   
5. Press Ok.
6. Check whether the bean container has been filled.
7. Press Ok.
   The appliance now rinses itself.
   When the symbols for drink selection and the buttons light up on the operating panel, the appliance is ready for use.

Tip: You can change the water hardness at any time
→ "Overview of the basic settings"

General information

Please bear this information in mind so that you can get the best out of your appliance.

Notes

• The appliance has been programmed at the factory with standard settings for optimum operation.
• The grinder has been factory-set for optimum operation. If coffee is only dispensed drop by drop or is too thin with too little crema, you can adjust the grinding level when the grinder is running.
  → "Adjusting the grinding level"
• The appliance will switch off automatically if it has not been operated for a given period of time. You can change the duration in the basic settings.
  → "Overview of the basic settings"
• Water droplets may form on the ventilation slits and the lid of the ground coffee compartment while the appliance is in use.
• For technical reasons steam can escape from the appliance.
  

Tips

• You can switch off the button tones in the basic settings.
  → "Overview of the basic settings"
• When you use your appliance for the first time or run a service programme, or if your appliance has not been used for a prolonged period, the first drink will not have its full aroma and should not be consumed.
• Once you have started up your appliance and made a few cups, you will then achieve a thick, fine-pored crema every time.

Basic operation

Here you will find out everything you need to know about operating your appliance.

Switching the appliance on and off

• Turn the appliance on or off by pressing .
  When the appliance switches itself on, the display shows the Siemens logo. When the appliance is turned on or off it rinses itself automatically. During the rinsing process, the display shows a drop. If the appliance is still warm when switched on, or if no drink was dispensed before it was switched off, the appliance doesn't rinse itself.

Dispensing drinks

Learn how to prepare a drink of your choice.

Risk of scalding!
Freshly prepared drinks are very hot.

• Leave drinks to cool down if necessary.
• Do not let escaping liquids or steam come into contact with your skin.

Tips

• You can directly select the drink you want using the quick-selection buttons. The display shows you the drink and the current settings.
• Your appliance has other drinks besides the ones that you can obtain via the quick-selection buttons.
  → "Dispensing special drinks"
• You can adapt your drink to your personal taste
  → "Drink settings"

Notes

• If you do not change any settings for approx. 5 seconds, the appliance will exit settings mode. The settings will be automatically saved.
• With a number of settings your coffee is prepared in several steps. Wait until the process is fully completed

Dispensing a coffee drink made from fresh beans

1. Place your pre-warmed cup under the outlet system.
2. Press the drinks symbol for a coffee drink without milk.
   The display will show the drink and your current settings.
   → "Drink settings"

3. Change the settings where necessary:

• Use ml to adjust the amount.
  → "Adjusting the amount"
• Use Ø to adjust the coffee strength.
  → "Adjusting the coffee strength"

4. Press
   The coffee beans are freshly ground for each brewing process.
   The coffee is brewed and then dispensed into the cup.

Tip

• You can press to stop the dispensing process early.
• Find out how to make coffee drinks with milk.
  → "Dispensing drinks with milk"

Dispensing a coffee drink made from ground coffee

ATTENTION!
The ground coffee compartment can become blocked.

• Do not used coffee beans.
• Do not use instant coffee.
• Use a soft brush to gently direct the ground coffee residue into the shaft.

Note
When using ground coffee, the following selections are not available:

• Two cups at once
• Coffee strength
• AromaDouble Shot

1. Place your pre-warmed cup under the outlet system.
2. Press the symbol for your desired drink.
3. Press repeatedly until the display shows "Gr. coffee".
4. Open the ground coffee compartment.
5. Add a maximum of 2 level teaspoons of ground coffee, max. 12 g.
6. Close the ground coffee compartment.
7. Press .
   The coffee is brewed and then dispensed into the cup.

Tip

• You can press to stop the dispensing process prematurely.
• If you would like another drink with ground coffee, repeat the process.
• Always add the ground coffee just before making the drink.

Dispensing drinks with milk

You can use your appliance to dispense coffee drinks with milk and milk froth.

Tip: You can also use plant-based alternatives to milk, e.g. soya milk.

Note: The quality of the milk froth depends on the type of milk or plant-based alternative used.

Risk of burns!
The milk system can become extremely hot.

• Never touch the milk system when it is hot.
• Allow the hot milk system to cool down before touching it.

ATTENTION!
Milk residues can dry on surfaces and are difficult to remove.

• Clean the milk system after every use.
  → "Cleaning the milk system"

Using the milk container

The milk container has been specially developed for this appliance. Only use the milk container in the household and
for storing milk in the refrigerator.

Note
You can only connect the milk container if the milk system is installed in the outlet system with the adapter and tube.

1. Open the lid.

2. Pour in the milk.
3. Close the lid.
4. Insert the milk container on the left of the appliance.
   The milk container will click into place.

Tip
Fold open the lid of the milk container, so more milk can be poured in while the drink is being dispensed.

Dispensing coffee drink with milk

Requirements

• The milk container has been connected.
• The milk container has been filled with milk.

1. Place your pre-warmed cup under the outlet system.
2. Press the symbol for a coffee drink with milk. The display will show the drink and your current settings.
   → "Drink settings"

3. Change the settings where necessary:

• Use ml to adjust the amount.
  → "Adjusting the amount"
• Use Ø to adjust the coffee strength.
  → "Adjusting the coffee strength"
• Use the ground coffee compartment.
  → "Dispensing a coffee drink made from ground coffee"

4. Press and wait until the process is complete.
   After preparing the drink, the milk system will automatically clean itself with a short jet of steam.

Tip: If you want to stop the dispensing process early, press . If you want to stop the dispensing process altogether, press .

Dispensing special drinks

Your appliance has other drinks besides the ones that you can obtain via the quick-selection buttons.

• Press several times.
  → "Drinks overview"

Dispensing milk froth

Requirements

• The milk container has been connected
• The milk container has been filled with milk.

Risk of burns!
The milk system can become extremely hot.

• Never touch the milk system when it is hot.
• Allow the hot milk system to cool down before touching it.

1. Place your pre-warmed cup under the outlet system.
2. Press repeatedly until the display shows "Milk froth".
3. Change the setting if necessary: Use ml to adjust the amount. → "Adjusting the amount"
4. Press
   The milk froth will run out of the outlet system.
5. Press to stop the dispensing process.

Dispensing hot water

Requirement: The milk system has been cleaned.
→ "Cleaning the milk system"

Risk of burns!
The milk system can become extremely hot.

• Never touch the milk system when it is hot.
• Allow the hot milk system to cool down before touching it.

Note: If the milk system has not been cleaned, small amounts of milk may be dispensed with the water.

1. Place your pre-warmed cup under the outlet system.
2. Press repeatedly until the display shows "Hot water".
3. Change the setting if necessary: Use ml to adjust the amount.
   → "Adjusting the amount"
4. Press
   Hot water will run out of the outlet system.
5. Press to stop the dispensing process.

Deactivating the childproof lock

• Press and hold ml for at least 3 seconds.
  The following message will be displayed: "Child lock deactivated.".

Cup heater

You can use the cup heater to pre-heat your cups.

Risk of burns!
The cup heater can become very hot.

• Never touch the cup heater when it is hot.
• Allow the hot cup heater to cool down before touching it.

Tips

• You can activate and deactivate the cup heater in the basic settings. → "Overview of the basic settings"
• Place the cups with their base on the cup heater to heat the cups perfectly.

Overview of the basic settings

Setting	Selection	Description
Cleaning and care	Milk system Descale Clean calc'nClean	Start service programme. → "Service programmes"
Cup warmer 1	Cup warmer off 2 Cup warmer on	Switch cup heater on or off. . → "Cup heater"
Water filter	New filter No filter	Set use of the water filter.
Coffee temp.	normal high max.	Set the temperature for coffee drinks. Note: The setting is effective for all preparation types.
Languages	See options on the appliance.	Set menu language. Changes are immediately displayed
Autom. switch-off	See options on the appliance.	Set how long the appliance should wait after preparing the last drink before automatically switching itself off.
Water hardness	(soft) I (soft) (medium) (hard) (very hard)2 Water-softening system	Set the appliance to the local water hardness. → "Setting the water hardness"
Key tones	Key tones on 2 Key tones off	Switch the button tones on or off.
Factory settings	Full reset? Continue: OK Cancel: ←	Restore settings to the factory settings. Note: All individual settings will be deleted and reset to the factory settings.

¹Depending on the appliance specifications

²Factory setting (may vary according to model)

3. Use or to make the desired selection and press Ok.
   The setting is now saved.
4. Use to go back.
5. Press menu to exit the menu.

Cleaning and maintenance

To keep your appliance looking its best and working efficiently for a long time, it is important to clean and maintain it carefully.

Dishwasher-safe components

Find out which components can be cleaned in the dishwasher.

ATTENTION!
Some components may be damaged if they are cleaned in a dishwasher.

• Only put dishwasher-safe components in the dishwasher.
• Only use programmes that do not heat the water over 60C.

Dishwasher-safe components:

• Drip plate
• Drip grate
• Coffee dregs container
• Mechanical fill level indicator
• Milk system with adapter
• Ground coffee compartment with hinged lid
• Milk container with lid
• Drip tray

Not dishwasher-sate:

• Water tank
• Water tank lid
• Aroma lid
• Brewing unit
• Beverage dispenser cover

• Wash new sponge cloths thoroughly to remove any salt adhering to them. Salt can cause a rust film to develop on stainless steel surfaces.
• Always remove any residues of limescale, coffee, milk, cleaning and descaling solutions immediately, to prevent the formation of corrosion.

Cleaning the appliance

Risk of electric shock!
Penetrating moisture may cause electric shock.

• Never immerse the appliance or the power cord in water.
• Liquids must not be spilled on the appliance plug connection.
• Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

Risk of burns!
Some appliances parts will become very hot.

• Never touch the hot appliance parts.
• Allow hot appliance parts to cool down before touching them.

1. Clean the housing, the high-gloss surfaces and the control panel with a microfibre cloth.→ 'Accessories"
2. Clean the outlet system with a soft, damp cloth after drinks have been dispensed.
3. If the appliance has not been used for a long time, due to holiday for example, clean the entire appliance including the outlet system, milk system, trays and brewing unit.

Note: The appliance will rinse itself automatically if you switch it on when it is cold or switch it off after it has dispensed coffee. The system is therefore self-cleaning.

Cleaning the drip tray and coffee dregs container

Clean and empty the drip tray and coffee dregs container every day to prevent deposits.

1. Open the door.
2. Pull the drip tray and the coffee dregs container forwards and out.
3. Remove and clean the drip plate.
4. Empty and clean the drip tray and coffee dregs container.
5. Clean the appliance interior and the drip tray holder.
6. Remove the mechanical fill level indicator and clean with a damp cloth.
7. Assemble the drip tray, drip plate, coffee dregs container and mechanical fill level indicator and insert into the appliance.
8. Close the door.

Cleaning the ground coffee compartment

Tip: You can clean the ground coffee compartment in the dishwasher.

1. Pull out the ground coffee compartment by the open lid. → Fig.5
   
2. Clean the ground coffee compartment with washing-up liquid. → Fig. 6
   
3. Dry the ground coffee compartment and insert it into the appliance.

Cleaning the milk system

Risk of burns!
The milk system can become extremely hot.

• Never touch the milk system when it is hot.
• Allow the hot milk system to cool down before touching it.

ATTENTION!
The appliance may be damaged by improper cleaning.

• Do not put the cover of the outlet system in the dishwasher.

Tip

• If you want to give the milk system a particularly thorough clean, you can use the "Clean milk system" service program.→ "Using the milk system cleaning programme"
• All of the milk system's components are dishwasher-safe.
• Find out how to clean the milk container. → "Cleaning the milk container"

1. Remove the milk container from the appliance. → Fig. 7
   
2. Slide the outlet system right down.
3. Hold the bottom of the cover and pull it forwards and out. → Fig. 8
   
4. Pull the white adapter and the milk system forwards and out. → Fig. 9
   
5. Dismantle the milk system into its components. → Fig. 10
   
6. Clean the components with detergent solution and a soft cloth. → Fig. 11
   

7. Rinse all components with clean water and dry → Fig.12
   
8. Any detergent residues in the milk system must be completely removed following the rinsing process.
9. Assemble the milk system's components. → Fig. 13
   
10. Slide the outlet system right down.
11. Slide the white adapter in on the left and insert the milk system into the appliance from the front, making sure it is straight. → Fig. 14
    
12. Fasten the cover at the top and swivel it downwards. → Fig. 15
    
    The cover will click into place.
13. Slide the outlet system all the way up. → Fig. 16
    
14. Clean and insert the milk container.

Cleaning the milk container

Clean the milk container regularly, for reasons of hygiene. You can clean the milk container in the dishwasher.

1. Remover the milk container. → Fig. 17
   
2. Take off the lid.→ Fig. 18
   
3. Remove the milk tube and dismantle. Fig. 19
   
4. Clean all the milk container's components.

Cleaning brewing unit

In addition to the automatic rinsing process, regularly remove and clean the brewing unit.

Risk of burns!
Some appliances parts will become very hot.

• Never touch the hot appliance parts.
• Allow hot appliance parts to cool down before touching them.

ATTENTION!
The appliance may be damaged by improper cleaning.

• Do not use washing-up liquid.
• Do not use cleaning agents containing vinegar or acids.
• Do not clean in the dishwasher.

1. Press to switch the appliance off.
2. Open the door of the brewing chamber. → Fig.20
   
3. Remove the drip tray with the coffee dregs container. → Fig. 21
   
4. Push the red lever upwards.
5. Hold the brewing unit by the handle and carefully pull forwards and out. → Fig. 22
   
6. Clean the brewing unit thoroughly under warm running water. → Fig. 23
   
7. Clean the appliance interior with a damp cloth and remove any coffee
8. Leave the brewing unit and the appliance interior to dry.
9. Hold the brewing unit by the handle.
10. Push the red lever upwards.
11. Position the brewing unit under the lever and slide it back as far as it will go. → Fig. 24
    
    The lever will click into place.
12. Insert the drip tray with the coffee dregs container. → Fig. 25
    
13. Close the door. → Fig.26
    

The door can only be closed if the brewing unit and drip tray are inserted correctly.

Service programmes

After certain time intervals, your appliance will recommend that you use the service programmes. Use the service programmes to clean your appliance thoroughly.

ATTENTION!
Risk of damage due to improper or insufficiently prompt cleaning and descaling.

• Immediately perform the descaling process in accordance with the instructions.
• Do not put any descaling tablets or other products into the ground coffee compartment.

Depending on the water hardness and use of the appliance, the display will show the following messages after prior notification:

• "Please rinse milk system."
• "Descaling necessary. Please press menu for 3 sec."
• "Cleaning necessary. Please press menu for 3 sec."
• "calc'nClean nec. Please press menu for 3 sec."

Notes

• The display indicates the progress of the descaling or cleaning process.
• If your appliance is not descaled in good time, the display will show the following message: "Descaling overdue. Appliance is locked. Please press menu for 3 sec.".
• If your appliance has been locked, you can only operate it again once the descaling process has been carried out.

_Safety

Please read the safety information to ensure that you use the appliance safely.

General information

Here you can find general information about this information product.

• Read this manual carefully. Only then can you operate the appliance safely and efficiently.
• This manual is intended for the user of the appliance.
• Observe the safety instructions and warnings.
• Keep the manual and the product information in a safe place for future reference or for the next owner.
• Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transit

Intended use

Please read the information on intended use to ensure that you use the appliance safely and correctly.
Only use this appliance:

• as specified in this instruction manual.
• for preparing hot drinks.
• Up to an altitude of max. 2000 m above sea level.

User group restrictions

Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Do not let children play with the appliance.
Children must not perform cleaning or user maintenance unless they are at least 8 years old and are being supervised.

Keep children below the age of 8 at a safe distance from the appliance and power cable.

Safe use

Follow these safety instructions when using the appliance.

Risk of suffocation!

• Children may pull packaging material over their heads or wrap themselves up in it and suffocate.
  • Keep packaging material away from children.
  • Do not let children play with packaging material.
• Children may breathe in or swallow small parts, causing them to suffocate.
  • Keep small parts away from children.
  • Do not allow children to play with small parts.

Risk of electric shock!

• Improper installations can be dangerous.
  • Connect and operate the appliance only in accordance with the specifications on the rating plate.
  • Connect the appliance to a power supply with alternating current solely via a correctly installed socket with earthing.
  • The protective conductor system of the domestic electrical installation must be properly installed.
• A damaged appliance or a damaged power cord can be dangerous.
  • Never operate a damaged appliance.
  • Never operate an appliance with a torn or fractured surface.
  • If the appliance or the power cord is damaged, disconnect the appliance from the power supply immediately. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
  • Call our customer service.
  • Repairs on the appliance must be carried out solely by trained, specialist personnel.

• Improper repairs can be dangerous.
  • Repairs on the appliance must be carried out solely by trained, specialist personnel.
• Penetrating moisture may cause an electric shock.
  • Never immerse the appliance or the power cord in water.
  • Liquids must not be spilled on the appliance plug connection.
  • Use the appliance in enclosed spaces only.
  • Never expose the appliance to intense heat or humidity.
  • Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

Risk of fire!

• The appliance will become hot.
  • Ventilate the appliance adequately.
  • Never operate the appliance in a cupboard.
• It is dangerous to use an extended power cord and non-approved adapter.
  • Do not use extension cables or multiple socket strips.
  • If the power cord is too short, contact our customer service.
  • Only use the adapter approved by the manufacturer.

Risk of burns!
Some appliances parts will become very hot.

• Never touch the hot appliance parts.
• Allow hot appliance parts to cool down before touching them.

Risk of scalding!
Freshly prepared drinks are very hot.

• Leave drinks to cool down if necessary.
• Do not let escaping liquids or steam come into contact with your skin.

Risk of injury!

• Improper use of the appliance may endanger the user.
  • Use the appliance only for its intended purpose.