Samsung Galaxy S10 FAQ Manual

FAQ

Galaxy S10: How to use wireless Powershare?

Last Update Date: Mar 06. 2019
With the new Wireless PowerShare feature, your Galaxy S10 can share its power to help charge another phone or watch. All you need to do is place the two devices together.

Samsung Smartphone turns itself off and stays off automatically

Last Update Date: Aug 01. 2019

Below mentioned are some of the reasons for Mobile turn off automatically as follows:

* Check your applications
Applications can cause weird issues on Android phones sometimes. Try and think back to when you first started noticing your phone powering off and uninstall any applications that you might have downloaded, or updated, around that time. Try your phone on Safe mode and see if it fixes it.

To enter into Safe Mode, follow the below steps:-

1. Restart the device by pressing the power key and then press the volume down key while phone boots to enter in Safe mode
   OR
2. Long press the power key and then long press the power off icon. You will see a Safe mode icon. Tap on that icon to enter the device in Safe mode.

Note:- To exit from safe mode, just restart your device.

* Battery check
Tap on Battery Information, then check on the batteries health and make sure it says good. If it says poor or unknown error then power off the phone for some time and then power the phone back on.

* Android version
An app on the phone might not be getting along with the new Operating System and that might be what's causing the problem. Go through and remove unwanted apps and try restarting the phone, until there are no more apps that you personally downloaded on the device via some of the Sharing application.

* Battery Pull
Before looking into performing a reset on the phone pull the battery out and make sure that it's still in good shape. It most likely will be in good shape if the battery test that you ran said the battery health was good but you never know.

* Backup and Factory Data reset
Kindly create data backup of your device via SMART switch mobile application or SmartSwitchPC Suite and reset the device through below steps:-

Setting > Backup and Reset > Factory data reset OR Settings > General Management > Reset > Factory data reset.

Note: - Kindly remove Google account configured in the device before resetting through below steps:-

Settings > Accounts > Google > Tap on account > Click on more option at top right corner > Tap on Remove Account OR Settings > Cloud and Accounts > Accounts > Google > Clock on three dots in top right corner of screen > Remove Account.

How does the Scene Optimiser improve my photos?

Last Update Date: Feb 26. 2019

The Scene Optimiser goes a step further to automatically enhance the effect and quality of your images.

Using automatic scene optimisation

When the camera recognises a subject or scene, an icon will appear on the screen and the optimised colour will be applied automatically.

Please note: The screenshot above shows the position of the icon using Android version 9.0. If you are using earlier version then the icon will be in the middle, rather than on the right.

What are the different scenes?

The rear camera is able to choose between twenty different modes and apply the one that suits every situation best.

• Food
• Portraits
• Flowers
• Indoor scenes
• Animals
• Landscapes
• Greenery
• Trees
• Sky
• Mountains
• Beaches
• Sunrises and sunsets
• Watersides
• Street scenes
• Night scenes
• Waterfalls
• Snow
• Birds
• Backlit
• Text

On the S10 phones, ten more scenes are also available:

• Clothing
• Vehicle
• Face
• Drink
• People
• Cat
• Shoe
• Dog
• Stage
• Baby

Find out about camera features on the Galaxy S10

Please note: Accuracy of Scene Optimiser may differ depending on shooting conditions including multiple subjects, being out of focus, or moving subjects.

Removing automatic scene optimisation

You can switch off this feature by simply tapping the moving icon on the screen. The icon will change to a grey colour when Scene Optimiser has been deactivated.

Please note: The screenshot above shows the correct steps for Android version 9.0. If you are using an earlier version you will need to deactivate by taping the settings icon on the camera preview page, then slide the "Scene optimiser" switch.

SIM and MicroSD Cards for Your Phone

Last Update Date: Apr 15. 2019

SIM cards give you access to make calls, send messages, and more. MicroSD cards, on the other hand, allow you to expand the storage on your phone so you have even more space to save your favorite moments.

Note: SIM cards and MicroSD cards must be purchased separately.

SIM Card Sizes
Click to Collapse

Learn the differences between SIM card sizes below.

• Standard SIM: The largest SIM size, sometimes called Mini SIM and found in older phones.
• Micro SIM: A medium sized SIM card, popular in previous models.
• Nano SIM: The smallest SIM size and used by most new phones.

How to check the Charging status on wireless charger dock of Samsung Gear S2?

Last Update Date: Apr 24. 2018

When you connect the Samsung Gear S2 and the wireless charger dock, the wireless charger dock's LED indicator flashes certain colors to indicate the battery level.

NOTE: When a wireless charger dock error occurs, the LED indicator flashes red. Contact a Samsung Service Center for service support.

What is Quick Connect in Samsung Galaxy S5(SM-G900H)?

Last Update Date: Jul 25. 2018

Quick Connect feature in Samsung Galaxy S5 (SM-G900H) allows you to easily search and connect to nearby devices. You can conveniently share content stored on your device with computers. You can also use the device as a remote control by connecting it to a TV.

(Quick Connect in Samsung Galaxy S5)

Know more about Quick Connect in Samsung Galaxy S5:

• The connection methods may vary depending on the type of connected devices or the shared content.
• The device name may vary depending on the Bluetooth devices to pair with. For example, the device name can be shown as BT MAC.

Requirements for Quick Connect to work:

• You need to ensure that devices to be connected support the Quick Connect feature and that their screens are turned on.
• You need to ensure that Wi-Fi Direct or the Bluetooth feature is activated on devices that do not support the Quick Connect.

Documents / Resources

References

• Smart Switch | Apps & Services | Samsung India
• Camera features on the Galaxy S10 | Samsung India

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Samsung Galaxy S10 FAQ Manual