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Samsung Galaxy S10 Repair Manual
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Galaxy S10 & S10+ Repair Guide
SM-G973U and G975U

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Summary of Contents for Samsung Galaxy S10

  • Page 1 Galaxy S10 & S10+ Repair Guide SM-G973U and G975U...
  • Page 2 What are we learning? What’s in this guide? This guide will assist you with the disassembly and assembly process of the Galaxy S10 and S10+. This guide will cover: • Parts of the Device • Disassembly of the Galaxy S10 and S10+ •...
  • Page 3 Introducing Galaxy S10 & S10+ SM-G973U and SM-G975U Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 4 Design Difference Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 5 Parts Removable Parts of the SM-G973U and SM-G975U Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 6 Removable Parts of the Galaxy S10 & S10+ The Galaxy S10 & S10+ has multiple removable parts. Being able to identify the parts and understand their functions will assist you in diagnostics and repair of the device. The parts include: •...
  • Page 7 Before assembling, the following tapes must be replaced: Back glass tape • o Island tape (inner tape) is now included as part of the back glass tape in the rework kit Galaxy S10 Galaxy S10+ Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 8 Top: Includes sub antenna and the NFC/Wireless Charging Coil • Middle: Mid side panel to insulate and protect the Main PBA • Bottom: Covers the Main antenna and speaker • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 9 Front-facing Camera (FFC) • Front Cam Rear Cam Rear Camera (Mega Cam) • Note: If any of the above fail to function or are damaged they may need to be replaced. Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 10 • I/F Connector (Charging port) • Main Microphone (Bottom Side) • Note: If any of the above fail to function or are damaged they may need to be replaced. Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 11 The Front Glass and Laminate • The Ultrasonic Finger Print Sensor • Receiver • Note: If any of the above fail to function or are damaged they may need to be replaced. Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 12 When handling the battery be careful not to puncture or damage the • battery Note: If any of the above fail to function or are damaged they may need to be replaced. Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 13 Disassembly SM-G973U and SM-G975U tear-down guide Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 14 Disassembly of the GS10 and GS10+ Taking the device apart In this section we will go over the disassembly of the Galaxy S10 and S10+. This guide will cover: • The tools and equipment needed • The steps of disassembly...
  • Page 15 To ensure proper disassembly without damage to the device, use the proper tools and equipment: Tweezers Disassembly Stick Torque Driver Anti-static Gloves Anti-static Mat Glass Absorber Battery Absorber Hot Plate Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 16 To ensure proper disassembly without damage to the device, use the proper tools and equipment: Disassembly Lower Disassembly Upper AOD Jig 99% Isopropyl Alcohol Alcohol Swab Alcohol Pump Bottle Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 17 Components attached to the OCTA Assembly • o Vibrator Motor o Earphone o Battery Note: If any of the above fail to function or are damaged they may need to be replaced. Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 18 Insert the SIM removal tool into the SIM eject slot on the top of the • device and slide the SIM tray out Note: Be careful not to insert the SIM removal tool into the top microphone hole. Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 19 In the event of a swollen battery, use 99% Isopropyl Alcohol to • carefully separate and remove the Back Glass Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 20 The Automatic method uses the AOD jig • o The Automatic method is preferred to reduce the risk of Automatic Manual damage to the glass We will first look at the Automatic removal process Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 21 Do NOT heat if the battery is over 80% charged Carefully lift the back glass enough to access the flex connector • Set the AOD lower to 60°C for 5 minutes • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 22 • One the AOD vacuum reaches 80 or higher, press Back Glass • The AOD will heat the device for the set amount of time and begin • lifting Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 23 The left side of the back glass should be lifted, to prevent damage of • the fingerprint sensor o The left side must be lifted first o Align the absorber in the center of the Back Glass Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 24 Do NOT heat if the battery is over 80% charged Carefully lift the back glass enough to access the flex connector • Set the AOD lower to 60°C for 5 minutes • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 25 Pull up on the device as you lick the absorbers to ensure a tight hold Rotate the handle clockwise to life the glass • o Do not lift too quickly as this can cause the glass to flex and break Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 26 • With the Back Glass flat on the ESD mat, press the tape into the residue and pull up o This will lift the residue from the glass • Continue until all residue is removed from the Back Glass and Rear Assembly Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 27 Remove the Rear Assembly Remove the screws from the Rear Assembly. • There are a total of 15 screws on the Galaxy S10 • There are a total of 16 screws on the Galaxy S10+ Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 28 • Top: Includes sub antenna and the NFC/Wireless Charging Coil • Middle: Mid side panel to insulate and protect the Main PBA BOTTOM Disassembly Point • Bottom: Covers the Main antenna, and speaker Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 29 Remove the Main PBA There are a total of four (4) flex connectors on the S10 & S10+. To remove the Main PBA without damage, follow these steps Disconnect the battery: • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 30 There are a total of four (4) flex connectors on the S10 & S10+. To remove the Main PBA without damage, follow these steps Disconnect the battery: • Disconnect the Main OCTA Assembly • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 31 To remove the Main PBA without damage, follow these steps Disconnect the battery: • Disconnect the Main OCTA Assembly • Remove the Front Facing Camera w/ lens facing up to the side • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 32 To remove the Main PBA without damage, follow these steps Disconnect the battery: • Disconnect the Main OCTA Assembly • Remove the Front Facing Camera w/ lens facing up to the side • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 33 Remove the (3) Main PBA screws • o These can be discarded as it will require new screws for re- assembly process o S10+ Main PBA screw will be located above volume rocker Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 34 Remove the Front Facing Camera w/ lens facing up to the side • Remove the (3) Main PBA screws • o These can be discarded as it will require new screws for re- assembly process Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 35 Remove the Front Facing Camera w/ lens facing up to the side • Remove the (3) Main PBA screws • o These can be discarded as it will require new screws for re- assembly process Disconnect the Headphone • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 36 Disassembly of the Galaxy S10 & S10+ Remove the Main PBA After disconnecting the Headphone ear jack, remove it from the Main Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 37 Remove the Main PBA • Lift the Main PBA from the top of the bracket o Do this by lifting the Main PBA from top to bottom to remove Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 38 • Push out the camera from the Mainboard o Use ESD gloves to prevent leaving fingerprints on the lens and frame NOTE Only remove the main camera if main camera requires replacement Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 39 • There is no Sub PBA which means replacing an defective IF Connector will require one of the following options: • PBA Swap (where applicable) • Onsite Exchange • Mail In Repair Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 40 • There is no Sub PBA which means replacing an defective IF Connector will require one of the following options: • PBA Swap (where applicable) • Onsite Exchange • Mail In Repair Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 41 Remove any Battery sponge tape • Utilize the Battery QR protective film, which is reusable to help • from removing QR accidently NOTE Do NOT touch the printed area on the battery Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 42 All the alcohol to soak for 30-60 seconds, this will help loosen the • tape Take care not to get any alcohol on the printed text on the battery • Lift the battery out using the battery absorber • Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 43 Disassembly of the Galaxy S10 & S10+ Remove the Battery If replacing the battery, the following must be performed before properly discarding the battery Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 44 If replacing the battery, the following must be performed before properly discarding the battery: Using the Ceramic Scissors, cut the lead from the battery. • o The lead gets sent back Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 45 Using the Ceramic Scissors, cut the lead from the battery. • o The lead gets sent back Remove the IMEI label from the battery and place it on the new • battery Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 46 Disassembly of the GS10 and GS10+ The device has now been disassembled We have covered the disassembly process of the Galaxy S10 and S10+. At this point all removable components have been removed. Keep in mind: In a repair scenario, only remove as much as required for the repair •...
  • Page 47 Assembly SM-G973U and SM-G975U Assembly Guide Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 48 Assembly of the GS10 and GS10+ Putting it all back together In this section we will go over the assembly of the Galaxy S10 and S10+. This guide will cover: • The tools and equipment needed • The steps of disassembly...
  • Page 49 To ensure proper assembly without damage to the device, use the proper tools and equipment: Tweezers Disassembly Stick Torque Driver Anti-static Gloves Anti-static Mat Glass Absorber Battery Absorber Hot Plate Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 50 All tapes separated during disassembly must be replaced GH82-18801A GH82-18802A (Composed with below items) Back glass outer tape GH81-16501A GH81-16592A Part Code Cam sealing tape GH02-17605A Mic sealing tape GH02-06116A PBA Screws (3 ea) 6001-003360 Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 51 You will assemble the device in the following order: • OCTA Assembly o Battery o Vibrator Motor o Earphone Jack • Main PBA o Main Camera o Front Camera • Rear Assembly • Back Glass Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 52 • Lay the battery from the top left corner, while making sure the correct side of the battery is facing up • Firmly press around all four sides of the battery to ensure it is in place Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 53 • Make sure the proper press wheel is being used for battery pressing NOTE Do not press for more than 5 secs or w/ the 1N handle, as this can damage the display or battery Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 54 Install the Vibrator Motor into the Bracket The Rear Assembly is made up of • Ensure the contact pads are facing the appropriate direction and are not bent between the motor and bracket Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 55 • Ensure the contact pads are facing the appropriate direction and are not bent between the motor and bracket • Once aligned, press down using your thumbs for (1) second to attach motor Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 56 • Align the camera module flex connector to the Mainboard and gently press to secure a connection NOTE Do not attempt to use air, brush, or cotton swabs to clean lens Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 57 • Align the camera module flex connector to the Mainboard and gently press to secure a connection • Ensure the camera component is locked in position and aligned properly Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 58 Assembly of the Galaxy S10 & S10+ Installing the Main PBA Start by positioning the Main PBA to the bracket. For a safe install, loosen up all connectors before placing PBA to bracket. Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 59 Assembly of the Galaxy S10 & S10+ Installing the Earphone Jack • Gently place and secure the earphone jack into it’s slot Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 60 Assembly of the Galaxy S10 & S10+ Installing the Main PBA • Gently place and secure the earphone jack into it’s slot • Connect the earphone jack flex connector Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 61 Assembly of the Galaxy S10 & S10+ Installing the Main PBA • Install the 3 main screws to the Main PBA o 2 screws by the charging port Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 62 Installing the Main PBA • Install the 3 main screws to the Main PBA o 2 screws by the charging port o 1 screw at the top by the RCV Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 63 Assembly of the Galaxy S10 & S10+ Installing the Front facing Camera • Insert the Front Facing Camera Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 64 Assembly of the Galaxy S10 & S10+ Installing the Front facing Camera • Insert the Front Facing Camera • Connect the Front Facing Camera to Main PBA Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 65 Assembly of the Galaxy S10 & S10+ Installing the Main PBA • Connect the Main OCTA Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 66 Assembly of the Galaxy S10 & S10+ Installing the Main PBA • Connect the Main OCTA • Connect the Battery Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 67 Assembly of the Galaxy S10 & S10+ Installing the Main PBA Now that the Main PBA is secured to the frame, proceed with assembling the device by inserting the rear assembly Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 68 • Once the bottom is in place, install the middle and top by inserting the top tabs into the frame and pressing down into place BOTTOM Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 69 S10+ has 16 screws • To ensure a tight seal, best practice is to install in a crisscross pattern • Tighten the screws to torque force : 1.3 kgf·㎠ ± 7% (1.2~1.4) Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 70 • Use the Disassembly Stick to press and secure the tapes into place • Do not remove the protective vinyl yet NOTE Tapes must be properly aligned to ensure a water resistant seal on the device Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 71 • Place the device in the appropriate Press Pads and insert into the press jig • If the repair only involved removing the Back Glass, press for 1 minute with 1N of force Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 72 Once removed from the Press Jig, the device is fully assembled. • Make sure the SIM tray is reinstalled • Perform a final visual inspection of the device Once the repair is complete, perform an Outbound Quality Check. Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 73 It is always best practice to perform the following before returning the device back to the customer. • OS updated to the newest firmware • Charge device to 100% (fast charging) • Wipe the device clean with microfiber cloth Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.
  • Page 74 Thank you Confidential Property of Samsung Electronics America, Inc. For Internal Use Only.

This manual is also suitable for:

Galaxy s10+Sm-g973uSm-g975u