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Plustek escan A280 Enterprise User Manual
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Plustek escan A280 Enterprise User Manual

Plustek escan A280 Enterprise User Manual

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Summary of Contents for Plustek escan A280 Enterprise

  • Page 2 Trademarks © 2018 Plustek Inc. All rights are reserved. No portion of this document may be reproduced without permission. All trademarks and brand names mentioned in this publication are property of their respective owners. Liability While all efforts have been made to ensure the accuracy of all contents in this...
  • Page 3 Table of Contents ....................1 NTRODUCTION How to Use This Guide ..................... 1 Conventions of This Guide ..................2 A Note about Icons ....................... 2 Safety Precautions ....................3 Box Contents ......................4 Scanner Overview ..................... 5 Network Environment ....................6 I.
  • Page 4 Save2Share ............................... 103 Job Button Scan ....................106 III. C ............. 108 HAPTER ARE AND AINTENANCE Cleaning the Scanner ................... 108 Cleaning Materials ......................108 Cleaning the ADF ......................109 Replacing Consumables ..................111 Replacing the Pad Module ....................111 Replacing the Feed Roller ....................
  • Page 5 NTRODUCTION Thank you for choosing us as your scanner supplier. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction. We hope you will continue to turn to us for additional quality products as your computing needs and interests grow.
  • Page 6 ONVENTIONS OF UIDE Bold —Represents commands or contents on your computer screen. ALL CAPS —Important note or first use of an important term in a chapter. Italic —Represents buttons on your scanner OR important notes. This guide uses the following icons to point out information that deserves special attention.
  • Page 7 AFETY RECAUTIONS Before using this device, please read the following important information to eliminate or reduce any possibility of causing damage and Warning personal injury. 1. Usage, the product is for indoor use in dry locations. Moisture condensation may occur inside this device and cause malfunction at these conditions: ...
  • Page 8 ONTENTS 1. Scanner 2. Power Cable 3. AC Adapter 4. Paper Chute 5. Quick Guide 6. Application CD-ROM 7. Calibration Sheet Save the box and packing materials in case you need to transport this scanner in the future.
  • Page 9 CANNER VERVIEW 1. STACKER—Keeps the paper in place. Extend it in case of longer paper. 2. PANEL UNIT—ADF cover with the touch panel. 3. TOUCH PANEL—Use this touch panel to operate the scanner. 4. PANEL UNIT OPEN LEVER—Opens the panel unit. Pull it to open the panel unit when you need to clear paper jam or clean the scanner.
  • Page 10 13. POWER SWITCH—Use this to turn the scanner ON or OFF. 14. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the included AC adapter. 15. ETHERNET PORT—Connects the scanner to a port on the Ethernet hub by the Ethernet cable.
  • Page 11 A list of the package contents is provided in the “Box Contents” section of this guide. NSTALLING AND ETTING UP THE CANNER Please follow the step-by-step procedures described below to install the Plustek scanner. Choose a Proper Site First!  Always place your scanner on a level,...
  • Page 12 1. Open the panel unit by pulling the lever, and get the paper chute ready. Panel unit open lever Panel unit 2. Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner. 3.
  • Page 13 Please make sure the scanner is turned OFF before you plug or unplug the scanner power Attention adapter. 1. Plug the AC adapter into the scanner’s power receptor 2. Attach the power cable to the AC adapter. 3. Plug the other end of the AC adapter into a standard AC power outlet. 4.
  • Page 14 ONFIGURING THE YSTEM After powering on the system, you can tap on System Settings from the Main Menu to enter the System Settings interface. For example, you can configure the Wi-Fi settings if you want to connect wirelessly. You have to configure the outgoing mail SMTP settings if you want to use the save to mail function.
  • Page 15 The Downloads section includes the following item: Client Application. Client Application To scan to PC, you must download the eScan Client application for Windows and Mac system from this page. Please install the eScan Client application on the user's computer before trying the Save to PC function. If you want to use the TWAIN interface of the eScan, you have to install the Network Scanner Setup on your Windows PC.
  • Page 16 Using the eScan Client (Windows & Mac) In the eScan Client interface, you can modify the User Name, select the desired file Folder and determine the action after the file is downloading.  Windows Information  Mac...
  • Page 17 The General section includes the following items: About, Wi-Fi, Calibration and Power Saving. About You can set the system language, the static IP and update the driver version on this page. You may enable Hotspot to set eScan as an Access Point (AP) here. Tap on Language to open the Language setting dialog, select the desired language and then tap the OK button to confirm the setting.
  • Page 18 Tap on to enter the Plustek Settings page, where you may configure advance system related settings, such as, the Networks setting, enabling eScan as an Access Point (AP), set a security code for the eScan, the brightness of the display and...
  • Page 19  Setting eScan as an Access Point You may set eScan as an Access Point (AP), so that your mobile devices can connect to a wired network via eScan. Tap on Tethering & portable hotspot and Portable Wi-Fi hotspot to activate eScan as a portable hotspot.
  • Page 20  Static IP Settings Tap on Ethernet and Static IP Settings to configure static IP settings. Select the Use static IP option and enter the IP address, Gateway, Netmask, DNS 1 and/or DNS 2. Contact your network administrator for assistance. Tap on SAVE in the upper- right corner to save the settings and tap on Exit on the left column to exit this dialog.
  • Page 21 Tap on Update to update the driver version. Please insert the USB drive containing the update file. Tap the USB drive icon to start the update process. Wi-Fi This function may or may not be available depending on the scanner model you purchase. Information...
  • Page 22 You can activate the Wi-Fi function on this page. Select the desired Wi-Fi provider and enter the password if necessary. You may activate the Hotspot function here to set eScan as an Access Point (AP). Related settings please refer to Setting eScan as an Access Point section.
  • Page 23 Power Saving Strongly recommend using the function, to extend the lifespan of your touch panel. Attention To save power consumption, when the scanning process is finished, the scanner light source will turn itself off and the scanner will enter a lower-power mode without delay time.
  • Page 24 Tap on Screen Timeout ＞ Display ＞ Sleep to open the Sleep dialog, select the desired time period.
  • Page 25 The Scan Settings section includes the following items: File Name and Initial Settings that allows you to set a prefix for your scanned document's name, as well as, predefine your scanner scan settings. File Name You may predefine a prefix name for the saved files on this page. The file name extension is automatically added according to the file format you set up.
  • Page 26 Note: Please make sure there is an active internet connection before you power on the scanner. The scanner requires access to the internet to set the device date and time. You can activate Date to display the date in the file name. Select the desired format of Date in the following dialog.
  • Page 27 Initial Settings You can modify the desired scan settings on this page. The setting here will be the initial settings for the user scan interface as a shortcut key, on the Main Menu. Users will have the option to select additional settings through the Advanced Settings. (Please refer to the Advanced Settings section for more detail).
  • Page 28 Color Mode You can set two color modes for user to select as a shortcut key, from the Main Menu. Users will have the option to select additional settings through the Advanced Settings. (Please refer to the Advanced Settings section for more detail). The selected result will apply to the COLOR MODE button in the user scan interface (Main Menu).
  • Page 29 Format You can set two formats for user to select as a shortcut key, from the Main Menu. Users will have the option to select additional settings through the Advanced Settings. (Please refer to the Advanced Settings section for more detail). The selected result will apply to the FORMAT button in the user scan interface (Main Menu).
  • Page 30 PDF/A You can activate the PDF/A function to preserve the static visual appearance of electronic documents over time, that are self-contained, self-describing, and more device-independent. To ensure that the digital PDF documents remain readable, renderable and accessible for long -term. QUALITY You can set two resolutions for user to select as a shortcut key, from the Main Menu.
  • Page 31 Select the desired QUALITY in the popup dialog. Available dpi values: 100dpi (Lower), 200dpi (Standard), 300dpi (Good), 400dpi (Better), and 600dpi (Best). Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Scan Mode Select the desired Scan Mode in the popup dialog. The selected result will apply to SCAN MODE button in the user scan interface.
  • Page 32 Compression The lower the compression rate, the higher quality of the scan, resulting to a larger file. Adjust the Compression quality in the popup dialog. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. You can also manage and adjust settings under Advanced Settings from the Main Menu.
  • Page 33 Watermark Settings Enable Watermark under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu. To Enable/Disable Watermark, you must first set the relevant settings "HERE" and switch on the Watermark function under the 'Advanced Settings' from the Main Menu. Select 'image or text' to activate the Watermark function.
  • Page 34 If you select Use Image as the Watermark, you have to upload the desired image and select the desired position. Tap the button to upload the desired image. Please note, when using Image file for your watermark overlay, we strongly recommend that the image be no bigger than 800x800 pixels.
  • Page 35 If you select Use Text as the Watermark, enter the desired text, select the desired position, and adjust the Transparency, Text Size and Text Angle. Enter the desired text in the Text column.
  • Page 36 Tap on Position to select the desired position. There are 9 positions to choose from. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Tap on Transparency to adjust the transparency. Tap the OK button to confirm the settings or tap Cancel to exit this dialog.
  • Page 37 Tap on Text Size to adjust the text size. Tap the button to increase or decrease the values. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Tap on Text Angle to adjust the text angle. Tap the button to increase or decrease the values.
  • Page 38 Punch Hole Removal You can activate the Punch Hole Removal function. Switch on this function to remove the hole marks aligned along with the edge of the scanned document. Enable Punch Hole Removal under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu.
  • Page 39 Blank Page Removal Settings Enable Blank Page Removal under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu. To Enable/Disable 'Blank Page Removal', switch on the 'Blank Page Removal' function under the 'Advanced Settings' from the Main Menu. Switch on this function to remove blank pages after the document is scanned.
  • Page 40 Blank Page Split You can activate the Blank Page Split function. Switch on this function to split the scanned documents by inserting a blank page in between the files. This function can only be used with the Multi-Page PDF and Multi-Page TIFF formats. Enable Blank Page Split under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu.
  • Page 41 Double Feed Detection You can activate the Double Feed Detection function. Switch on this function to check paper overlap (i.e., 2 or more pages stuck together when being fed through the ADF). Enable Double Feed Detection under the Initial Settings will allow you to easily Reset to Default under the Advanced Settings from the Main Menu.
  • Page 42 The Sending section includes the following item: Sending Settings, Custom App (Optional) and Clear All Settings. Sending Settings You can activate the desired sending destinations. Available options are: USB, PC, Mobile, Mail, Clouds, FTP/SFTP and Network. Switch on the USB function to enable sending the scanned file to the USB flash drive.
  • Page 43 Switch on the PC function to enable sending the scanned file to the desired computer. The scanner and the target device must be on the same segment of the network. Mobile Switch on the Mobile function to enable sending the scanned file to the desired mobile device.
  • Page 44 Mail Switch on the Mail function to enable sending the scanned file to the desired e-mail addresses. If you are Microsoft Exchange server user, please tick the checkbox of Exchange on the top. Enter Server, Account and Password, then tap the OK button to test the mail server setting.
  • Page 45 Tap the button to set the mail server. Enter Account and Password then tap the Search button. The information of Server, Port and Authentication method will be detected automatically. Tap the OK button to test the mail server setting. If the connection is successful, the mail server information will display on the top of the page.
  • Page 46 You may tap the button to edit the signature. Enter the desired content in the blank. Tap the button to clear all the texts. Note: You can also manage and make adjustments to the Digital Signature from the Save to mail page during your normal scan from the Main Menu.
  • Page 47  Gmail SMTP Mail Server Settings (You have to set ON either 2-Step Verification or Allow less secure apps in your Google account Sign-in & security settings first.)  Server: smtp.gmail. com  Port: 25 or 465 (with SSL/TLS), 587 (with StartTLS) ...
  • Page 48 Clouds Switch on the Clouds function to enable sending the scanned file to the desired cloud server. If you switch off the Select and set up a default cloud function, you can switch on the desired cloud servers to enable the cloud server option in the user scan interface. Available options: Dropbox, Google Drive, Evernote and Box.
  • Page 49 To setup a default cloud, as your only cloud destination, tap the button to set the cloud server. In the Cloud Settings dialog, tap the button to select the desired cloud server. If the preset cloud server is the only destination, you can activate Select and set up a default cloud function.
  • Page 50 Selecting Dropbox as the cloud server Tap the Dropbox to select Dropbox as the cloud server. Tap the button to login to the Dropbox for the first time by using the eScan.
  • Page 51 The Dropbox login dialog appears. Enter the email address and the password then tap on Sign in. Or you may sign in with Google account by tapping on Sign in with Google button. Tap on Allow button to allow the ScanToCloud to communicate with the Dropbox and the eScan.
  • Page 52 Tap on Okay, I understand button for the privacy attention dialog. Enter the Password if it is necessary. Enter the password in Confirm Password to confirm. The device allows you to store multiple accounts with selected cloud services*. If you are sharing the device, it is recommended that you setup another password to protect your account being intruded by others.
  • Page 53 Tap the button to select account if you have already login the Dropbox by eScan. Enter the password you’ve already set in the previous dialog if it is necessary. Tap the OK button to connect to the cloud server. To add another account, simply go through the above step.
  • Page 54 Selecting Google Drive as the cloud server (You have to set ON either 2-Step Verification or Allow less secure apps in your Google account Sign- in & security settings first.) Tap the Google Drive to select Google Drive as the cloud server. Tap the button to login to the Google Drive when setting up your Google Drive Account for the first time.
  • Page 55 The Google login dialog appears. Enter your account then tap on Next. Enter your password then tap on Next.
  • Page 56 Tap on Allow button to allow the Plustek app to communicate with the Google Drive and the eScan. Note: You may need to swipe up the interface to locate the Allow button. Tap on Okay, I understand button for the privacy attention dialog.
  • Page 57 Enter the Password if it is necessary. Enter the password in Confirm Password to confirm. The device allows you to store multiple accounts with selected cloud services. If you are sharing the device, it is recommended that you setup another password to protect your account being intruded by others.
  • Page 58 Tap the button to select account if you have already login the Google Drive by eScan. Enter the password you’ve already set in the previous dialog if it is necessary. Tap the OK button to connect to the cloud server. For all other cloud services [Evernote, Box], please follow the instructed guides on the touch screen Information...
  • Page 59 Clear All Settings Tap on Clear All Settings to clear all user data, reset all settings to factory settings which includes email SMTP settings, cloud settings and all the scan settings. Tap the OK button to confirm or tap Cancel to exit this dialog.
  • Page 60 II. S HAPTER CANNING REPARING OCUMENTS Proper document preparation prior to the scan can prevent paper feed errors and damages to the scanner.  Checking Document Conditions  Loosening Documents Make sure the size and ream weight of your documents are acceptable by the scanner.
  • Page 61 However, don’t use the ADF to scan documents if they meet any of the following conditions:  Paper lighter than 40 g/m (12 lb.) or heavier than 157 g/m (40 lb.)  Paper with clips or staples attached  Paper with inconsistent thickness, e.g., envelops ...
  • Page 62 This will allow documents being fed into the ADF one at a time and prevent paper- feeding errors. LACING OCUMENTS 1. Load the documents, headfirst and face down, toward the center of the ADF paper chute and all the way into the ADF until touching the bottom. For single-sided scans, load the documents face down so that the side to be scanned faces towards the paper chute.
  • Page 63 3. Adjust the paper width slider for the paper size you are using. The paper width slider should be gently touching both sides of the documents.  DO NOT load more than 50 sheets of paper (70 g/m , 18 lb.) to the ADF. ...
  • Page 64  Make sure the business cards you wish to scan are horizontally loaded into the ADF.  Do not load more than 30 business cards in Attention a batch. LACING LASTIC ARDS Please disable the Double Feed Detection function in the Advanced Settings. The plastic card can be embossed credit card, driver license, ID card, insurance card, medic-care card or any membership card.
  • Page 65  Make sure the plastic cards you wish to scan are horizontally loaded into the ADF.  Maximum thickness of each plastic card is Attention 1.2 mm.
  • Page 66 CANNING OCUMENTS 1. Tap the button to toggle the SCAN MODE. 2. Tap the button to toggle the COLOR MODE. 3. Tap the button to toggle the FORMAT. 4. Tap the button to toggle the QUALITY. 5. If necessary, you may tap on to adjust Advanced Settings.
  • Page 67 Advanced Settings For additional scan settings, Advanced Settings are available from the Main Menu, giving you quick access to other available scanning features. Scan Mode Select the desired Scan Mode in the popup dialog. Select Simplex if only the front side of the documents are to be scanned.
  • Page 68 Color Mode Select the desired Color Mode in the popup dialog. Set whether the document is to be scanned in Color, Gray or Black & White. You may want to change Initial Settings, under System Settings -->Scan Settings --> Initial Settings if this is a regularly used scanning feature.
  • Page 69 Format Select the file saving format in the popup dialog. Available file formats: PDF, JPG, TIFF, PNG, Multi-Page PDF and Multi-Page TIFF. If you are scanning multiple pages of documents and would like to merge the scanned pages into one file, selecting Multi- Page PDF or Multi-Page TIFF.
  • Page 70 QUALITY Select the desired QUALITY in the popup dialog. Available dpi values: 100dpi (Lower), 200dpi (Standard), 300dpi (Good), 400dpi (Better), and 600dpi (Best). Note: The higher the resolution, the slower the scanning speed, resulting to high quality scan, but larger file size and vice versa. You may want to change Initial Settings, under System Settings -->Scan Settings -->...
  • Page 71 Compression The lower the compression rate, the higher quality of the scan, resulting to a larger file. Adjust the Compression quality in the popup dialog. Tap the OK button to confirm the settings or tap Cancel to exit this dialog. Density Adjust the brightness and contrast levels of the image to improve the visual appearance of the scanned file.
  • Page 72 Watermark Switch on or off the Watermark function. Switch on this function to add watermark on the scanned images. You must first set the relevant settings under System Settings -->Scan Settings - -> Initial Settings and switch on the Watermark function "HERE". Punch Hole Removal Switch on or off the Punch Hole Removal function.
  • Page 73 Reset to Default Tap on this button to reset the scan settings to your initial settings. DITING THE CANNED OCUMENTS The scanned image will be displayed on the screen. All scanned images are displayed on the screen as thumbnails; you may view up to 8 miniatures of the scanned images at the same time.
  • Page 74 When you select a desired scanned image on the screen, shortcuts allow you to delete or rotate the selected image. In this display mode, you can select the desired scanned image from the miniatures to re-arrange the image order. You can manually transpose the selected image within the same scan task by drag-and-drop operation.
  • Page 75 On the right side of the screen, tap the button to go to the first page, tap the button to go to the upper page (For example: from page 7 to page 3), tap the button to go to the lower page (For example: from page 2 to page 6) and tap the button to go to the last page.
  • Page 76 If you want to scan additional documents, first select a desired scanned image on the screen. Tap the button, and the following dialog will prompt you to select where to insert the new scanned image. Tap the button to select all the scanned images, shortcuts allow you to delete or rotate all files at the same time.
  • Page 77 Double-tap on a desired scanned image to enter the image-editing window. You can zoom in on the scanned image by pinching two fingers away from each other, or zoom out on the scanned image by pinching two fingers towards each other. Tap the button on the upper-right corner to exit the image-editing window.
  • Page 78 Crop the image. Adjust the rectangle to define the cropping area. Delete the selected image. AVING THE CANNED OCUMENTS In the Save As dialog, you may rename the scanned document by tapping on the File Name field, and select the saving destination by tapping on the desired option under Select a Destination.
  • Page 79 Tap on the USB button to save the scanned document to the USB flash drive. If you see the following dialog, the scanned document is successfully saved to the USB flash drive. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
  • Page 80 You may tap the Assign as a new job button to save this scan job as a frequently used button. Enter the Name and tap the Save button to save the scan job. You may enter the Group name if it is necessary. Next time when you want to scan document to this destination with these scan settings, you can tap the button on the upper- right corner of the main screen to perform this scan job.
  • Page 81 Tap the PC button to save the scanned document to a desired computer. The following Save to PC dialog opens, tap the Select a PC field to select the desired computer from the list.
  • Page 82 In the Select a PC dialog, you can find a list of the connected computers. If the desired computer is not on the list, please tap the button to refresh the list or use the Search PC field to search for the desired computer. After selecting the desired PC, tap the button to save the scanned document to the selected computer.
  • Page 83 If you see the following dialog, the scanned document is successfully saved to the selected computer. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure. You may tap the Assign as a new job button to save this scan job as a frequently used button.
  • Page 84  For iOS device, download the Plustek eScan app from the Apple App Store. Please install the Plustek eScan app on the user's mobile device before trying the Save to Mobile function. Please make sure the Plustek eScan app is executed before you try the Save to Mobile function.
  • Page 85 The following Save to mobile dialog opens, tap the Select a mobile device field to select the desired mobile device from the list. In the Select a mobile device dialog, you can find a list of the connected mobile devices. If the desired mobile device is not on the list, please tap the button to refresh the list or use the Search mobile device field to search for the desired mobile device.
  • Page 86 After selecting the desired mobile device, tap the button to save the scanned document to the selected mobile device. If you see the following dialog, the scanned document is successfully saved to the selected mobile device. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
  • Page 87 You may tap the Assign as a new job button to save this scan job as a frequently used button. Enter the Name and tap the Save button to save the scan job. You may enter the Group name if it is necessary. Next time when you want to scan document to this destination with these scan settings, you can tap the button on the upper- right corner of the main screen to perform this scan job.
  • Page 88 The following Save to mail dialog opens, you may modify the sender name if necessary. Enter the receiver e-mail address in the To: field. If necessary, you may enter an e-mail address in the CC: field, and enter the Subject. You may tap the button to select a preset e-mail address.
  • Page 89 You may tap the button to edit the signature. Enter the desired content in the blank. Tap the button to clear all the texts. After setting the desired e-mail address, tap the button to send the scanned document to the desired e-mail address.
  • Page 90 If you see the following dialog, the scanned document is successfully sent to the desired e-mail address. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
  • Page 91 Tap the Clouds button to save the scanned document to a desired cloud server. If you have already setup a cloud server in the System Settings page, you don’t have to go through the following procedure. The scanned document will be saved to the preset cloud server directly.
  • Page 92 Selecting Dropbox as the cloud server Tap the Dropbox to select Dropbox as the cloud server. Tap the button to login to the Dropbox for the first time by using the eScan.
  • Page 93 The Dropbox login dialog appears. Enter the email address and the password then tap on Sign in. Or you may sign in with Google account by tapping on Sign in with Google button. Tap on Allow button to allow the ScanToCloud to communicate with the Dropbox and the eScan.
  • Page 94 Tap on Okay, I understand button for the privacy attention dialog. Enter the Password if it is necessary. Enter the password in Confirm Password to confirm. The device allows you to store multiple accounts with selected cloud services*. If you are sharing the device, it is recommended that you setup another password to protect your account being intruded by others.
  • Page 95 Tap the button to select account if you have already login the Dropbox by eScan. Enter the password you’ve already set in the previous dialog if it is necessary. Tap the button to connect to the cloud server.
  • Page 96 Tap the button to select the desired saving folder on the cloud server. After successfully connecting to the cloud server, tap the button to save the scanned document to the desired cloud server.
  • Page 97 If you see the following dialog, the scanned document is successfully saved to the desired cloud server. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure. You may tap the Assign as a new job button to save this scan job as a frequently used button.
  • Page 98 Selecting Google Drive as the cloud server (You have to set ON either 2-Step Verification or Allow less secure apps in your Google account Sign- in & security settings first.) Tap the Google Drive to select Google Drive as the cloud server. Tap the button to login to the Google Drive for the first time by using the eScan.
  • Page 99 The Google login dialog appears. Enter your account then tap on Next. (You have to set ON either 2-Step Verification or Allow less secure apps in your Google account Sign-in & security settings first.) Enter your password then tap on Next.
  • Page 100 Tap on Allow button to allow the Plustek app to communicate with the Google Drive and the eScan. Note: You may need to swipe up the interface to locate the Allow button. Tap on Okay, I understand button for the privacy attention dialog.
  • Page 101 Enter the Password if it is necessary. Enter the password in Confirm Password to confirm. The device allows you to store multiple accounts with selected cloud services. If you are sharing the device, it is recommended that you setup another password to protect your account being intruded by others.
  • Page 102 Tap the button to select account if you have already login the Google Drive by eScan. Enter the password you’ve already set in the previous dialog if it is necessary. Tap the button to connect to the cloud server. Tap the button to select the desired saving folder on the cloud server.
  • Page 103 After successfully connecting to the cloud server, tap the button to save the scanned document to the desired cloud server. If you see the following dialog, the scanned document is successfully saved to the desired cloud server. You may tap the Continue button to save the scanned document to another destination, or tap the Finish button to complete the scanning procedure.
  • Page 104 You may tap the Assign as a new job button to save this scan job as a frequently used button. Enter the Name and tap the Save button to save the scan job. You may enter the Group name if it is necessary. Next time when you want to scan document to this destination with these scan settings, you can tap the button on the upper- right corner of the main screen to perform this scan job.
  • Page 105 Save2FTP The 'Save2FTP' CustomApp design by Plustek is a complementary application that allows users to save scan images and files to a designated folder on the FTP (File Transfer Protocol). Simply follow the instructions enclosed and save the hassle. Tap on the button to save the scanned document to the specific FTP folder.
  • Page 106 Your settings will be saved under "Quick Connect” tap for quick connection. If you would like to remove the settings from "Quick Connect" tap, simply tap on the " " icon next to the FTP settings.
  • Page 107 Save2Share The 'Save2Share (SMB)' CustomApp design by Plustek is a complementary application that allows users to save scan images and files to a designated folder on the same networks. Whether is on a PC, NAS, or other network connected device.
  • Page 108 Select the desired network device, by tapping on the device name from the alphabetical order list on the bottom of the screen or enter the device's IP address directly. 1. Enter the Username and Password for the selected network device. Tick the checkbox to Save password if necessary.
  • Page 109 ” tap for quick connection. Your settings will be saved under " If you would like to remove the settings from " " tap, simply tap on the " " icon next to the network device's name.
  • Page 110 UTTON Tap the button on the upper-right corner of the main screen to perform the preset scan job. Tap on the desired button to scan document with the preset scan settings then save the scan file to the specific destination.
  • Page 111 Tap the Group button to select the desired group if it is necessary. The group name is listed by alphabetical order. Tap and drag the desired button to the REMOVE area on the top of the screen to remove the selected button. If you remove all the job buttons from one group, the group will be removed automatically.
  • Page 112 III. C HAPTER ARE AND AINTENANCE Your scanner is designed to be maintenance-free. However, constant care and maintenance can keep your scanner working smoothly. LEANING THE CANNER Paper powder, dust, ink and toner from paper being scanned may make the inner ADF dirty, which leads to poor image quality or document-feeding errors.
  • Page 113 1. Open the panel unit by pulling the lever. Panel unit open lever Panel unit 2. Gently wipe the following areas with the cloth dampened with the cleaner. Be careful NOT to scratch their surfaces. Clean Feed Roller: Wipe the Feed Roller from side to side and then rotate it. Repeat this until its entire surface is cleaned.
  • Page 114 Clean Pad Module: Wipe the Pad Module from top to bottom (in the direction of arrow shown in below picture). Be careful not to damage the pick springs of the pad. Clean ADF Glass: Do not spray cleaner directly onto the scanner glass.
  • Page 115 4. Close the panel unit by pushing it back down until it snaps back into place. EPLACING ONSUMABLES As a guideline, it is recommended to replace the pad module every 50000 sheets of scans (A4, 70 g/m or 18 lb.), and it is recommended to replace the feed roller every 300000 sheets of scans (A4, 70 g/m or 18 lb.).
  • Page 116 2. Remove the pad module by pinching both sides of the pad module and pull it out. 3. Install the new pad module by inserting the tabs on the module onto their slots on the scanner. 4. Close the panel unit by pushing it back down until it snaps back into place.
  • Page 117 1. Open the panel unit by pulling the panel unit open lever. Panel unit open lever Panel unit 2. Remove the paper chute by pinching both sides of the handles on the paper chute to remove it. 3. Remove the feed roller by pinching the feed roller and pull it out.
  • Page 118 4. Install the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner. 5. Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner.
  • Page 119 6. Close the panel unit by pushing it back down until it snaps back into place.
  • Page 120 IV. T HAPTER ROUBLESHOOTING If you encounter problems with your scanner, please review the installation and scanning instructions contained in this guide. LEARING APER If a paper jam in the ADF happens, please perform the following steps: 1. Remove any unjammed documents still loaded into the ADF. 2.
  • Page 121 Do not try to pull jammed or half-scanned documents out of the ADF without first opening the panel unit. Doing so may permanently Attention damage the ADF. 4. Close the panel unit by pushing it back down until it snaps back into place.
  • Page 122 OWNLOAD IEWER Sometimes the problem needs our technician to inspect your system via TeamViewer. Tap on About column for around 2 seconds to display the Download TeamViewer dialog. Please enter the password provided by our technical support center to download the TeamViwer program.
  • Page 123 A: S PPENDIX PECIFICATIONS eScan A280 Image Sensor CIS x 2 Light Source Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi 50 sheets (70 g/m², 18 Lbs) Note: Output 100 images @ 300dpi, A4, color ADF Capacity Note: Resolution and paper size may vary on number of output images per scanning batch.
  • Page 124 eScan A350 Image Sensor CIS x 2 Light Source Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi 50 sheets (70 g/m², 18 lbs) ADF Capacity Note: Maximum ADF capacity varies, depending upon paper weight. Scanning Speed 25 ppm/ 50 ipm (Color mode, 300 dpi, A4 Portrait) Max.
  • Page 125 ERVICE AND ARRANTY Please visit our website www.plustek.com for more customer service information. For further assistance, visit our website or call our customer support phone number listed on the website. One of our representatives will be happy to assist you from Monday through Friday in office working hours.
  • Page 126 The manufacturer warranty includes all parts and labor, and is not valid without the receipt of original purchase. To obtain warranty service, you may contact the authorized dealer or distributor, or visit our website to check out the available service information, or send a request via E-mail for further help.
  • Page 127 EDERAL OMMUNICATION OMMISSION NTERFERENCE TATEMENT Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

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