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Tenways CGO600PRO-C User Manual

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Summary of Contents for Tenways CGO600PRO-C

  • Page 1 LET'S STAY IN TOUCH Subscribe to the TENWAYS newsletter and receive our latest news, promotions, and handy e-bike tips. Simply scan the QR code here or visit us at www.tenways.com. Newsletter...
  • Page 2 Pro-C USER MANUAL...
  • Page 3 User Manuals TENWAYS App. UNLOCK THE TRUE POTENTIAL OF YOUR E-BIKE WITH THE TENWAYS APP Download the TENWAYS app and get the most out of your TENWAYS e-bike. You will also be rewarded with 500 Download the Rider Points. TENWAYS app...
  • Page 4 Main parameter introduction Appearance and dimensions Specifications Function overview Display interface Button definitions Function operations User settings Error information BIKE USAGE Connecting to the TENWAYS app Before your first ride Routine maintenance Frame code IMPORTANT REMINDERS Warranty Warnings Important safety instructions...

  • Page 5: Battery Box

    TOOLBOX CHECKLIST Unpack the e-bike Take your bike, toolbox, and battery pack Remove and recycle all wrapping out of the box. materials. Toolbox Battery Box Bike Box Note: The e-bike has many metal parts, particularly the mudguards, discs, and chain wheel components, which have sharp edges.
  • Page 6 01 Tools No.15 Wrench No.10 Wrench No.3 Hex Key No.4 Hex Key No.5 Hex Key No.6 Hex Key Phillips Head Screwdriver No.10 Wrench No.15 Wrench 02 Accessories Charger Bicycle Pedal L Bicycle Pedal R Front Reflector Charger Rear Reflector Rear Reflector Front Reflector Bicycle Pedal L Bicycle Pedal R...
  • Page 7 BICYCLE - STRUCTURE AND COMPONENTS Bicycle structure and components...
  • Page 8 Brake Levers Grips Display Integrated Stem Bell Front Fork Headlight Mudguard Discs Crank Pedals Chain Wheel Tires Bicycle structure and components...
  • Page 9 Keep the bike steady and in an upright position during assembly. Handle the bike with care and take personal protective measures to prevent injury during assembly. INSTALL THE INSTALL THE HANDLEBAR KICKSTAND REMOVE THE FRONT WHEEL Assemble your TENWAYS e-bike...
  • Page 10 PRE-INSTALL THE QUICK RELEASE INSTALL THE FRONT WHEEL INSTALL THE FRONT MUDGUARD INSTALL THE INSTALL BATTERY THE PEDALS CHARGING THE BATTERY ADJUST THE HEIGHT OF THE SADDLE CUSHION INSTALL THE REFLECTORS Assemble your TENWAYS e-bike...
  • Page 11 INSTALL THE HANDLEBAR Tools needed: No.4 Hex Key Turn the front fork to the front, remove the front attachment with the No.4 Hex Key, and then remove its front cover. No.4 Hex Key Install the handlebar...
  • Page 12 Place the handlebar into the stem handlebar slot, align its center with the center of the handlebar slot, and use the NO.4 Hex Key to tighten the screw pairs in diagonal order (i.e. c and f, and d and e). (Torque: 5 to 6 Nm) Install the handlebar...
  • Page 13 INSTALL THE KICKSTAND Tools needed: No.5 Hex Key Install the kickstand (torque: 8 to 14 Nm) and use the kickstand to hold your e-bike No.5 Hex Key upright during the next installation steps. Install the kickstand...

  • Page 14: Remove The Front Wheel

    REMOVE THE FRONT WHEEL Remove the front wheel and the protective plastic covers on both sides of the wheel. Note: Be careful when removing the front wheel to avoid scratching the spokes on both sides. Removable Plastic Covers Remove the front wheel...
  • Page 15 PRE-INSTALL THE QUICK RELEASE Loosen the nut and remove the quick release lever. Remove all wrapping material from the quick release. Install the quick release on the front wheel in the direction shown in the figure 3, and then tighten the nut. Note: There is no need for you to fully tighten the nut at this time.

  • Page 16: Front Wheel

    INSTALL THE FRONT WHEEL Tools needed: No.5 Hex Key Set the quick release lever to the open position, and remove the protective sheets from the brake clamps. Install the front wheel; make sure that the brake disc is in the middle of the brake clamps. Tighten the quick release nut, and then turn it to the closed position as shown in the figure.

  • Page 17: Front Mudguard

    INSTALL THE FRONT MUDGUARD Tools needed: No.3 Hex Key, No.4 Hex Key, and No.5 Hex Key Use the No.5 Hex Key to loosen the screw at the rear end of the front fork. Insert the Front View mudguard from behind through the front fork.
  • Page 18 INSTALL THE PEDALS Tools needed: No.15 Wrench Separate the left and right pedals. The right and left pedals are marked by an R and an L respectively. The right pedal is used for the side with the crankset, while the left one is used for the other side.

  • Page 19: Install The Battery

    INSTALL THE BATTERY Front View Side View You will hear a click when the battery is firmly seated. Tilt and clip the lower end of the battery into the battery slot, and then press the upper end in. Turn the battery key clockwise to remove the battery.

  • Page 20: Charging The Battery

    CHARGING THE BATTERY You can charge the battery either in the car or by removing it. It is recommended to remove the battery and charge it indoors. The whole vehicle is placed in a safe location, and the battery can be directly charged through the charging port on the side of the battery.
  • Page 21 ADJUST THE HEIGHT OF THE SADDLE CUSHION Note: The height of the saddle post must Open the saddle post clamp, adjust the saddle cushion to a suitable height, and not exceed the marked safety line. The lock the clamp. minimum saddle height is achieved by fully inserting the saddle post into the frame.
  • Page 22 INSTALL THE REFLECTORS Tools needed: Phillips Head Screwdriver Distinguish between the front reflector (white) and the rear (red). Front Reflector Phillips Head Screwdriver Install the reflectors...
  • Page 23 INSTALL THE REFLECTORS Use the Phillips Head Screwdriver to install the rear reflector to the saddle post and Phillips Head Screwdriver the front reflector to the handlebar. Rear Reflector Install the reflectors...

  • Page 24: Display Panel Operations

    DISPLAY PANEL OPERATIONS MAIN PARAMETER INTRODUCTION APPEARANCE AND DIMENSIONS SPECIFICATIONS FUNCTION OVERVIEW Display panel operations...

  • Page 25: Error Code Definitions

    DISPLAY INTERFACE BUTTON DEFINITIONS FUNCTION OPERATIONS USER SETTINGS ERROR CODE DEFINITIONS Display panel operations...
  • Page 26 MAIN PARAMETER INTRODUCTION Project Parameter information E-bike Model CGO600PRO C Charging temperature 0-25°C Operate Temperature 0-40°C 1. SHENZHEN ATNEN TECHNOLOGY CO LTD(E522063); Model LBC045420030, input 100~240V, 2.5A max. 50/60HZ, Charger information output 42V, 3.0A 2. MODIARY CO LTD(E477960), Model BC254360030, input 100~240V, 2.5A max.

  • Page 27: Appearance And Dimensions

    APPEARANCE AND DIMENSIONS The product housing is made from ABS and PC, and the display cover is made of 2.5D tempered glass. Front view Side view 24.58mm 41.7mm Top view Appearance and dimensions...

  • Page 28: Specifications

    SPECIFICATIONS Specifications Power supply DC 24V/36V/48V Rated working current 12mA Shutdown leakage current <1µA Screen specifications 1.37 TFT (161 × 320 px) Communication method CAN communication Operating temperature -20°C to 60°C Storage temperature -30°C to 80°C Waterproof rating IPX5 FUNCTION OVERVIEW 1.

  • Page 29: Display Interface

    DISPLAY INTERFACE 5.1 Power-On Interface The power-on interface is displayed 2 seconds after powering on. 5.2 Power-On Interface 1. Battery level indicator: Displays levels 1-5 and undervoltage. The icon will flash when the e-bike is undervoltaged. 2. Bluetooth indicator: Displays when connected to a smartphone. 3.

  • Page 30: Function Interface

    5.3 Function Interface 1. TRIP: Displays the distance for a single trip. 2. Trip Time: Displays hours and minutes of riding. 3. ODO: Displays the total riding distance, up to 9999. 4. Power: Displays current power output. 5. Range: Displays the estimated remaining riding distance based on the current battery level and assistance mode level (estimated only).

  • Page 31: Settings Interface

    DISPLAY INTERFACE 5.4 Settings Interface 1. Settings interface: Indicates the settings. 2. Exit: Short press the function key to exit the settings interface to return to the basic interface. 3. Display Unit: Allows setting speed and distance units. 4. Backlight Brightness: Adjusts the backlight brightness. 5.

  • Page 32: Button Definitions

    BUTTON DEFINITIONS Button Definitions On/Off Function button Adjustment button + Adjustment button - Button definitions...

  • Page 33: Function Operations

    FUNCTION OPERATIONS 7.1 Power On/Off Ensure the panel is properly connected to the controller. To power on, long press for 2 seconds. The panel will display the power-on interface, then transition to the basic interface and commence operation. To power off, long press for 2 seconds.
  • Page 34 7.2 Shift Assistance Mode Levels Press to switch between assistance mode levels. There are four levels available: 0, 1, 2, and 3. Upon powering on, the panel defaults to level 0, indicating no assistance. Assistance mode selection interface: Function operations...
  • Page 35 FUNCTION OPERATIONS 7.3 Display Information Switching When powered on, short press to cycle through the following displays: TRIP, TRIP TIME, ODO, POWER, RANGE, AVG, and MAX. The mode switching interface is shown below: Function operations...
  • Page 36 7.4 Assisted Pushing Mode Long press for 2 seconds to activate. The gear position will show . Release to exit this mode. The assisted pushing mode switching interface is shown below (available only in pushing state): Function operations...
  • Page 37 FUNCTION OPERATIONS 7.5 Turn Headlight On or Off Long press for 2 seconds to turn on the headlight; the headlight indicator icon on the display will illuminate. Long press for 2 seconds again to turn off the headlight; the indicator icon will turn off. Function operations...
  • Page 38 7.6 Battery Percentage The battery level is displayed in 1 to 5 segments. When the battery reaches the undervoltage warning level, a flashing battery frame icon appears, prompting the need for immediate charging. The battery level display legend is as follows: Note: battery level indication can be adjusted according to requirements.

  • Page 39: User Settings

    USER SETTINGS 8.1 Setting items Display Unit, Backlight Brightness, Auto Power Off, *Wheel Circumference, *Speed Limit, Password, *Battery, *HMI Info, Clear Trip, and Language. Note: Items marked with * are fixed display items and do not provide user setting options. User settings...

  • Page 40: Enter Settings

    8.2 Enter Settings • After powering on, long press for 3 seconds to enter the user settings interface, where relevant parameters can be set and viewed. • Long press for 3 seconds to exit and save the settings. In the settings interface, selecting [Exit] and short pressing can also exit and save the settings.

  • Page 41: Display Unit

    USER SETTINGS 8.3 Display Unit In Display Unit, press to select the setting item. Under the Exit item, short press to return to the settings interface. Under the Km/Mile item, short press to switch between Km and Mile units. Km: The unit of TRIP and ODO is Km, while the unit of SPEED, AVG, and MAX is KM/H.

  • Page 42: Brightness Settings

    8.4 Brightness Settings Backlight Brightness adjustment interface Backlight Brightness: Adjusts the backlight's brightness percentage. Short press to select the brightness. Short press to confirm the selection and exit to the backlight settings. User settings...

  • Page 43: Auto Power-Off Time

    USER SETTINGS 8.5 Auto Power-Off Time In the Auto Power Off interface, press to select the power off time (default 10 minutes). Short press to save and return to the settings interface. The interface is as follows: User settings...

  • Page 44: Wheel Circumference

    8.6 Wheel Circumference In the Wheel Circumference interface, "20 inch" indicates that the current panel is suitable for a 20-inch wheel diameter. Short press return to the settings interface. Possible wheel circumference values include 16 inch, 18 inch, 20 inch, 22 inch, 24 inch, 26 inch, 27.5 inch, 700C, 28 inch, and 29 inch.

  • Page 45: Speed Limit

    USER SETTINGS 8.7 Speed Limit The Speed Limit interface displays the current maximum speed limit of the system . Default maximum speed limit: 32 KM/H The interface is as follows: User settings...
  • Page 46 8.8 Password Enter the Password settings, press to select setting, navigate to the OFF/ON option, and short press to select OFF/ON to toggle the password off or on. If a password is required, select ON to set the password. Short press to switch between password digits from left to right, and short press to adjust the password.
  • Page 47 USER SETTINGS 8.9 Battery In the Battery interface, short press to return to the settings page. BAT %: Battery level BAT V: Battery voltage Charge: Number of charging cycles The interface is as follows (some functions require BMS support): User settings...
  • Page 48 8.10 HMI Info In the HMI Info interface, short press to return to the settings interface. S/N: Device serial number FW Ver: Firmware version HW Ver: Hardware version The interface is as follows: User settings...
  • Page 49 USER SETTINGS 8.11 Clear Trip 10 seconds after powering on, long press for 3 seconds to enter the Clear Trip interface. Short press to prompt the confirmation window, press to select the OK option, and short press again to clear TRIP, TRIP TIME, AVG, and MAX, then return to the operating interface.
  • Page 50 8.12 Language In the Language interface, press to select different languages. Short press to choose a language option. On the Exit item, short press to return to the settings interface. The interface is as follows: User settings...
  • Page 51 ERROR CODE DEFINITIONS 9.1 Error Codes This panel provides warnings for e-bike errors. When an error is detected, the panel interface displays the code ERROR30. Additional error codes are defined by the controller, and the panel merely displays them. For details, please refer to the communication protocol document.
  • Page 52 9.2 Error Code Definitions Common error codes (the following information is for reference only. For details, contact TENWAYS). Error Code Description Troubleshooting 1. Check if the motor cable is properly Motor hall signal connected. fault 2. Examine the cable for any obvious dents or damage.

  • Page 53: Bike Usage

    BIKE USAGE CONNECTING TO THE TENWAYS APP BEFORE YOUR FIRST RIDE ROUTINE MAINTENANCE FRAME CODE Bike usage...
  • Page 54 THE TENWAYS APP 1. Enable Bluetooth on your phone. 2. Open the TENWAYS app. 3. Tap "Register" and scan the QR code on the e-bike frame. 4. Fill in the color and saddle height of your e-bike, and give your e-bike a name.

  • Page 55: Before Your First Ride

    1. Charge the e-bike indoors and keep it away from direct sunlight, rain, or snow. 2. Only use the TENWAYS charger to charge the e-bike. 3. Make sure that you charge your e-bike at an appropriate ambient temperature. The best ambient temperature for the charger is 20°C to 25°C.
  • Page 56 • Check and ensure that the front wheel quick release, handlebar, brakes, pedals, and other related parts of the e-bike are properly fastened before you start to ride. • The brake settings vary based on countries or regions. Check which brake lever acts on which brake first.

  • Page 57: Routine Maintenance

    ROUTINE MAINTENANCE Daily inspections • Before riding, check whether the screws in the following key parts are properly tightened: 1. Screws between the stem and the front fork . 2. Screws between the stem and the handlebar. 3. Screws between the brake lever and the handlebar. 4.

  • Page 58: Daily Cleaning

    Daily cleaning • Use a rag or large brush to clean dust off when there is not much mud on your e-bike. • When there is a lot of mud on your e-bike, use a brush and soapy water to wash off the mud, rinse the e-bike with clean water, and then dry it with a cloth.
  • Page 59 ROUTINE MAINTENANCE How to maintain the battery Operating and storage temperatures of the battery • The working temperature of the lithium battery is 0°C to 40°C. • We recommend that you store the lithium battery in an environment where the temperature is 0°C to 25°C with 65±20% relative humidity. •...
  • Page 60 How to maintain the brakes • The new brake blocks and discs feature relatively smooth surfaces, so braking will improve after you ride 100 km or brake on long downhills 3 to 5 times, when such surfaces are roughened. • Check screws between the brake lever and the handlebar, as well as screws between the disc brakes and frame or front fork: 1.
  • Page 61 ROUTINE MAINTENANCE Professional store maintenance We recommend that you go to a professional bike store for maintenance 2 to 3 times a quarter or after every 1,000 km of riding distance. The following items should be checked during maintenance visits: •...
  • Page 62 FRAME CODE The frame code, which is in the form of a QR code, can be found near the bottom bracket at the bottom of the frame down tube. You can scan the QR code with your phone to access the 18-digit frame code. You can use this frame code to purchase insurance.

  • Page 63: Important Reminders

    IMPORTANT REMINDERS WARRANTY WARNINGS IMPORTANT SAFETY INSTRUCTIONS Important reminders...
  • Page 64 3 months to 2 years from the date of delivery. For details, contact TENWAYS customer service. • Claims within the warranty period must be made directly to TENWAYS and proof of purchase is required. • The warranty applies to original owners and is transferable to future owners.
  • Page 65 Q: What is the weight of the whole bike A: It's about 18 kg. including the battery? A: Contact TENWAYS customer service Q: What should I do if any parts are damaged or any abnormality occurs when immediately or turn to a professional...
  • Page 66 WARNINGS • This bike is designed for urban riding. Do not use it for racing, mountain biking, or other non-urban usage scenarios. It is important to understand your e-bike and its intended use, as personal safety incidents may occur when you use it in unsuitable riding scenarios. •...
  • Page 67 • Do not use a headset or talk on the phone while riding. • Do not ride when you don't have full control of the bike. • The CGO600Pro-C is not designed to be compatible with any trailers. • Ride with extra caution on slippery surfaces or in humid weather. Ride slowly and brake lightly to allow for longer braking distances.
  • Page 68 • Do not install a child seat on the CGO600Pro-C. This may cause injury or death. • Do not keep the motor running under high load for long periods. • Do not charge the e-bike with any non-TENWAYS chargers. • Do not place the e-bike in a strong magnetic field, or put any magnetic objects near the bottom bracket.

  • Page 69: Important Safety

    IMPORTANT SAFETY INSTRUCTIONS WARNING: • When using this product, basic precautions should always be followed, including the following: 1. Read all the instructions before using the product. 2. To reduce the risk of injury, close supervision is necessary when the product is used near children.
  • Page 71 ATTENTION • The battery pack MUST be locked onto the frame battery mount before use. • Ensure the battery and charger are not damaged before charging. • Don't connect the positive and negative terminal of the battery pack. • Don't expose the battery to high temperatures. •...

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