Table of Contents
Related Manuals for POOLEX JET CITY
Summary of Contents for POOLEX JET CITY
- Page 1 JET CITY Manuel d’installation et d’utilisation Installation and user manual Manual de usuario y instalación Manuale d’installazione e d’uso Installations und Gebrauchsanleitung Installatieen en gebruikershandleiding WWW.POOLEX.FR...
- Page 2 Our products are the result of years of research in the design and manufacture of heat pumps for pools. Our goal is to deliver high-quality products with exceptional performance. We took great care to put together this manual so you can get the most out of your Poolex heat pump.
- Page 3 WARNING This heat pump contains R32 flammable refrigerant. Prior approval must be obtained before any procedure is performed on the refrigerant circuit. To ensure user safety, the following precautions must be followed before any procedure is performed on the refrigerant circuit. 1.
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Page 4: Please Read Carefully
They must be provided to the installer and kept in a safe place by the user. If you lose this manual, please visit our website: www.poolex.fr The indications and warnings contained in this manual should be carefully read and understood as they provide important information regarding the safe handling and operation of the heat pump. -
Page 5: Table Of Contents
Consult heat pump data 6. Use of optional control relay Using the circulation pump control relay (optional) 7. Use via mobile application Downloading & installing the application «Poolex» Setting up the application Pairing the heat pump Controlling 8. Maintenance and Repairs... -
Page 6: General Information
1. GENERAL INFORMATION General terms and conditions of delivery All products and packaging, even those delivered carriage paid, travel at the risk of the recipient. Persons responsible for accepting delivery of the device must perform a visual inspection to make a note of any damage that may have occurred during transportation (refrigeration circuit, casing, electric box, frame). -
Page 7: Water Treatment
When replacing pipework, only copper pipes conforming to Standard NF EN12735-1 may be used for repairs. Water treatment Poolex heat pumps for spas can be used with all types of water treatment systems. Nevertheless, it is essential that the treatment system (chlorine, pH, bromine and/or salt chlorinator metering pumps) is installed after the heat pump in the hydraulic circuit. -
Page 8: Description
✓ a condensate drain elbow General characteristics A Poolex heat pump has the following features: High performance with up to 80% energy savings compared to a conventional heating system. Clean, efficient and environmentally friendly R32 refrigerant. -
Page 9: Technical Characteristics
2. DESCRIPTION Technical characteristics JET CITY Test conditions Heating power (kW) 3.3~7 26°C Consumption (kW) 0.28~1.4 Water 26°C COP (Coeff. of performance) 11.9~5 Heating power (kW) 2.3~5.4 15°C Consumption (kW) 0.35~1.1 Water 26°C COP (Coeff. of performance) 6.6~4.9 Heating power (kW) 2,6~3,4 -10°C... -
Page 10: Product Dimensions
2. DESCRIPTION Product dimensions Dimensions in mm Note: When the electric heating, water pump, and wire control are not fully connected, please use 'rubber plug' to avoid damage due to moisture. EN | 49... -
Page 11: Exploded View
2. DESCRIPTION Exploded view Top cover Motor support component 4-way valve Water flow switcch Side panel mounting strips Titanium heat exchanger Pressure gauge Electronic expansion valve Wood part Chassis components Electrical components Anti-vibration feet Inducer seal box Drain elbow Inductor Flash evaporator Display box assembly Compressor... -
Page 12: Installation
3. INSTALLATION To install the heat pump the hydraulic circuit and the power need to be connected. Location Standard NF C 15-100 recommends installing the heat pump at least 3.5 meters from the pool. Leave at least 1.50 m in front of the heat pump and 50 cm of empty space to the sides and rear of the heat pump. Dimensions in mm Do not place anything within 1.5m of the front of the heat pump. -
Page 13: Installation Diagram
3. INSTALLATION Installation diagram Automated treatment system Heat pump 4-way valve (salt chlorinator, metering pump) Valve 1 Valve 5 Valve 3 Valve 2 Water outlet Water inlet Elevating Valve 4 studs Filtration Condensation Circulating draining pump FROM THE POOL TOWARDS THE POOL Valves 1, 2 et 3 : Bypass valves Valves 4 et 5 : Regulating valves (Recommended for adjustments close to the machine) -
Page 14: Electrical Connection
3. INSTALLATION Electrical connection WARNING: The heat pump’s power supply MUST be disconnected before any operation. Upstream, the general electricity supply must be protected by a 30 mA differential switch. Please comply with the following instructions to electrically connect the heat pump. Step 1: Detach the electrical side panel with a screwdriver to access the electrical terminal block. -
Page 15: Operation
3. INSTALLATION Operation Use conditions For the heat pump to operate normally, the ambient air temperature must be between -25°C and 43°C. Advance notice Prior to starting the heat pump, please: 1. Check that the equipment is secure and stable. 2. -
Page 16: Use Of Control Panel
4. USE OF CONTROL PANEL Control panel WiFi indicator Heating mode "ON/OFF” button “High” button “Mode” button “Low” button Automatic mode Circulation pump indicator Cooling mode (no used) Heating / Cooling / Automatic mode Before use, ensure that the filtration pump is working and that water is circulating through the heat pump. -
Page 17: Set Temperature Adjustment
4. USE OF CONTROL PANEL Set temperature adjustment Use the arrows to change the set temperature. The heating setting range is 15-40°C (default 38°C). The refrigeration setting range is 4-35°C (default 32°C). The automatic setting range is 4-40°C (default 35°C). The maximum set temperature is 40°C. -
Page 18: Viewing Status Values
4. USE OF CONTROL PANEL Viewing status values Press for 3 seconds to check the status of your heat pump. The parameter code appears and the value is displayed after 3 seconds. Use the arrows to navigate between the different parameters. Press to return to the main interface. -
Page 19: Setting
4. USE OF CONTROL PANEL 4.10 Setting When the heat pump is off, press for 3 seconds. to access the settings interface. The parameter code appears and the value is displayed after 3 seconds. Use the arrows to navigate between the different parameters. To change a parameter: 1. -
Page 20: Use Of Screen (Option)
5. USE OF SCREEN (OPTION) Installation The screen is connected directly to your heat pump using the cable supplied. Connect the 4-core connection of the cable supplied to the cable protruding from the screen. Connect the other end of the cable to the back of the heat pump as shown: XT5 cable to 5, XT6 cable to 6, XT7 cable to 7 and XT8 cable to (follow the labelling). -
Page 21: Temperature Setting
5. USE OF SCREEN Temperature setting Before use, ensure that the filtration pump is working and that water is circulating through the heat pump. The water temperature appears in orange, except when you set your target temperature, which then appears in orange. Use the [+] and [-] buttons to adjust the set temperature. -
Page 22: Settings Menu
5. USE OF SCREEN Settings menu From the Home screen, press the "Settings" button to access this menu. Button Function Modify user settings Change temperature unit Modify factory settings Defrost Set time and date Forced defrost Set display brightness Note: the "Unit" button is not functional in this edition of the product. - Page 23 5. USE OF SCREEN Modify user settings In the "Settings" menu, use the "User" button to access the user settings interface. Then click on the input box of the parameter you wish to modify. The current value of each parameter is displayed on this screen in the corresponding input boxes.
- Page 24 5. USE OF SCREEN Modify factory settings (not recommended) In the "Settings" menu, use the "Factory" button to access the factory settings interface. You will be prompted for a password. Contact your after-sales service: changing the factory settings without authorisation from the after-sales service will invalidate the warranty.
- Page 25 5. USE OF SCREEN Force defrost DEFROST In the "Settings" menu, use the "Defrost" button to access the following interface: DEFROST Click to activate defrosting. Set time and date In the "Settings" menu, use the "Date / Clock" button to change the date and/or time displayed on the screen. Date and time are also useful for error history reliability (see page 65).
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Page 26: Consult Heat Pump Data
5. USE OF SCREEN Consult heat pump data Button Function From the home screen, press the "Query" button to access this menu. Temperature readings System values Error history Hardware and software versions Temperature readings In the "Query" menu, use the "Temperature" button to view the following temperature readings. - Page 27 5. USE OF SCREEN Hardware and software versions In the "Query" menu, use the "About" button to view information about: • wire controller software version • wire controller hardware version • master controller software version • master controller hardware version 66 | EN...
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Page 28: Use Of Optional Control Relay
6. USE OF OPTIONAL CONTROL RELAY Using the circulation pump control relay (optional) Water pump Wire controller Poolex Relay Power:220~240v Water pump Wire controller 240VAC 30A 125VAC 30A 250VAC 15A cos Ø = 0.4 Circulation pump Insulate the connectors in a waterproof... -
Page 29: Use Via Mobile Application
To control your heat pump remotely, you need to create a Poolex account. The Poolex application lets you control your pool equipment remotely, wherever you are. You can add and con- trol several devices at once. Appliances compatible with Smart Life or Tuya (depending on the country) are also compatible with the Poolex application. -
Page 30: Setting Up The Application
Wifi Link. You’ll need to create a «Poolex» account to control your heat pump remotely. If you already have a Poolex account, please log in and go directly to step 3. Step 1: Click on «Create new account»... -
Page 31: Pairing The Heat Pump
If there is a pairing problem, or if the heat pump is out of range of your wifi, you will need to use a wifi amplifier or relay (not supplied). The pairing is successful, you can rename your Poolex heat pump then press “Done”. Congratulations, your heat pump can now be controlled from your smartphone. -
Page 32: Controlling
7. USE VIA MOBILE APPLICATION Controlling User interface Change operating mode Child lock / Lock Defrost icon Set temperature Forced defrost Settin Power on/off To adjust the temperature, you can drag the semi-circular scale bar or click on "+/-". When forced defrost is required, activate this button and if the conditions are met, the defrost icon icon is displayed. - Page 33 7. USE VIA MOBILE APPLICATION About the settings Activating the manual mode (or automatic) for the heater Activating the manual mode (or automatic) for the optional pump Mode memory during stop Timer Parameter settings Viewing status values Resetting parameters Setting up the heat pump operating range The timer allows you to define several time slots, select the repetition time, switch on and off and the corresponding mode, set the temperature, as well as the operating mode of the electric heater relay and the circulation pump.
- Page 34 7. USE VIA MOBILE APPLICATION Setting parameters To change the settings, you will be asked for a code: please contact our team to request permission to change the settings and to obtain the code. Make sure you enter consistent values in the system. Reset settings To reset settings, you will be asked for a code: 7416.
- Page 35 7. USE VIA MOBILE APPLICATION Viewing status values The application lets you view status values in list form. You will find: • Ambient temperature • Condenser temperature • Compressor outlet temperature • Compressor suction temperature • Inlet temperature • Outlet temperature •...
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Page 36: Maintenance And Repairs
8. MAINTENANCE AND REPAIRS Maintenance, servicing and winterizing WARNING: Before undertaking maintenance work on the unit, ensure that you have disconnected the electrical power supply. Cleaning The heat pump housing must be cleaned with a damp cloth. Using detergents or other household cleaning products may degrade the surface of the housing and affect its integrity. -
Page 37: Breakdown And Faults
8. MAINTENANCE AND REPAIRS Under normal conditions, a suitable heat pump can heat up the tub water by 1°C to 2°C per day. It is therefore normal that you do not feel any difference in temperature at the outlet level when the heat pump is on. A heated tub must be covered and insulated to avoir any heat loss. - Page 38 8. MAINTENANCE AND REPAIRS Malfunction or protec- Code Troubleshooting tion Suction temperature 1. Check the resistance of the sensor. sensor failure 2. The sensor connector is loosen. Reconnect it. 3. The sensor connector is wet or there is water in. Remove the water,make the connector dry.
- Page 39 8. MAINTENANCE AND REPAIRS Malfunction or protec- Code Troubleshooting tion Compressor model failure 1. Check input power supply,wiring. 2. Check input voltage. PFC hardware overcurrent 3. Check and replace. Driver EE failure 4. Check whether the working load of the unit is out of range. 5.
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Page 40: Warranty
9. WARRANTY General terms and conditions of warranty Poolstar guarantees the original owner against material defects and manufacturing defects of Poolex heat pump for a period of five (5) years. The compressor is guaranteed for a period of seven (7) years. The titanium coil is guaranteed against corrosion for a period of fifteen (15) years. - Page 41 A. ANNEXE / APÉNDICE / APPENDICE / APPENDIX / ANHANG / BIJLAGE 232 | 232 | +...
- Page 42 A. ANNEXE / APÉNDICE / APPENDICE / APPENDIX / ANHANG / BIJLAGE + | 233 | 233...
- Page 43 234 | 234 | +...
- Page 44 FR | 235 + | 235 | 235...
- Page 45 Assistance technique - Technical support - Asistencia técnica - Assistenza tecnica - Technische unterstützung - Technische bijstand www.assistance.poolstar.fr Poolex is a brand of the group : 01-2025 WWW.POOLEX.FR...
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