Hatco Glo-Ray Infra-Black GRAIH Series Installation And Operating Manual

Strip heaters

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Installation and operating manual (40 pages)

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Infra-Black

GRAIH and GRAIHL Series

Installation and Operating Manual

For CE and Non-CE Models

P 2

WARNING

Do not operate this equipment unless you

have read and understood the contents

of this manual! Failure to follow the

instructions contained in this manual

may result in serious injury or death.

This manual contains important safety

information concerning the maintenance,

use, and operation of this product. If

you're unable to understand the contents

of this manual, please bring it to the

attention of your supervisor. Keep this

manual in a safe location for future

reference.

P/N 07.04.558.00

Glo-Ray

GRAIH / GRAIHL Series

Strip Heaters

Original Instructions

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Summary of Contents for Hatco Glo-Ray Infra-Black GRAIH Series

Page 1 If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference. P/N 07.04.558.00 © 2025 Hatco Corporation...
Page 2: Table Of Contents
To prevent possible harm to the Completing online warranty registration will prevent delay in environment or human health from uncontrolled waste obtaining warranty coverage. Access the Hatco website at disposal, recycle responsibly to promote the sustainable www.hatcocorp.com, select the Support pull-down menu, reuse of material resources.
Page 3: Electric Shock Hazard
If service is required on this unit, contact applicable codes. Connections should be an Authorized Hatco Service Agent or made by a qualified, licensed electrician. contact the Hatco Service Department at • DO NOT submerge or saturate with water.
Page 4 Use caution when Corian and similar products caused by ® touching these areas. heat generated from Hatco equipment is not covered under the Hatco warranty. Contact ® Standard and approved manufacturing oils the manufacturer of the countertop material may smoke up to 30 minutes during initial for application information.
Page 5: All Models
MODEL DESCRIPTION All Models Glo-Ray Infra-Black Strip Heaters are perfect for foodwarming ® ® at a close range to food product. Heat from a metal sheathed heating element housed inside an Infra-Black emitter is distributed evenly throughout the entire surface area of the emitter.
Page 6: Specifications
SPECIFICATIONS Electrical Rating Chart — GRAIH-xx Models Model Voltage Watts Amps Shipping Weight Model Voltage Watts Amps Shipping Weight 220 V 1100 W 5.0 A 220 V 350 W 1.6 A 240 V 1100 W 4.6 A 240 V 350 W 1.5 A GRAIH-48 10 kg (21 lbs.)
Page 7 SPECIFICATIONS Electrical Rating Chart — GRAIH-xxD Models Shipping Shipping Model Voltage Watts Amps Weight Model Voltage Watts Amps Weight 220 V 2200 W 10.0 A 220 V 700 W 3.2 A 6 kg (13 lbs.) 240 V 700 W 2.9 A 6 kg (13 lbs.) 240 V 2200 W...
Page 8: Dimensions
SPECIFICATIONS Dimensions Width Depth Depth Height Model GRAIH-xx 457–1829 mm 152 mm 229 mm 66 mm (18″–72″) (6″) (9″) (2-5/8″) GRAIHL-xx 457–1829 mm 229 mm 305 mm 66 mm (18″–72″) (9″) (12″) (2-5/8″) GRAIH-xxD ‡ 457–1829 mm 381 mm 457 mm 66 mm (18″–72″) (15″)
Page 9: Installation
Damage to countertop material such as Corian ® of multiple units must have a minimum spacing of 76 mm (3”) similar products caused by heat generated from Hatco between strip heaters. ® equipment is not covered under the Hatco warranty.
Page 10: Minimum Clearance Requirements
INSTALLATION Minimum Clearance Requirements Recommended Mounting Heights Model 152 mm GRAIH and GRAIHL 102 mm 25 mm ♦ (6″) with TCBI (4″) (1″) GRAIH and GRAIHL 102 mm 76 mm 0 mm with RMB (4″) (3″) (0″) GRAIH-xxD and 203 mm 25 mm ♦...
Page 11: Tubular Stand Mounting
INSTALLATION Tubular Stand Mounting Angle Bracket Mounting Mounting a unit with non-adjustable tubular stands permanently Mounting a unit with an angle bracket permanently attaches attaches the unit to a countertop or serving table. the unit to the underside of a shelf. It can be mounted to a flat shelf or a shelf with rolled/flanged edges.
Page 12: Chain Suspension Mounting
Ensure safe and proper operation. Refer to the “Minimum Clearance Requirements” listed in the INSTALLATION section of this manual. NOTE: The strength of the chain supplied by Hatco is sufficient to hold the weight of the unit securely only when mounted properly.
Page 13: Electrical Wiring Information
Remote Control Enclosures NOTE: If the unit being installed is not shown or listed in this Hatco remote control enclosures include switches, wire leads, manual, refer to the wiring diagram supplied with the unit and the installation information on the unit for and/or indicator lights and are ready for installation.
Page 14: Operation
OPERATION General Glo-Ray Infra-Black Strip Heaters are designed for ease of ® ® RMB Series operation. Use the following information and procedures to operate the unit. WARNING Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment. Lights Indicator Light Infinite Control...
Page 15: Maintenance
NOTE: Hatco shatter-resistant light bulbs meet NSF standards This unit has no “user-serviceable” parts. If service for food holding and display areas. For 220–240 V is required on this unit, contact an Authorized Hatco ® Service Agent or contact the Hatco Service Department at applications, use Hatco P/N 02.30.266.00.
Page 16: Troubleshooting Guide
Troubleshooting Questions? If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull- down menu, and click on “Find A Service Agent”;...
Page 17: Options And Accessories
OPTIONS AND ACCESSORIES Remote Control Enclosure — RMB2 Series Element Wire Guard RMB2 Series remote control enclosures allow multiple strip Element Wire Guards are available as a factory-installed option. heaters to be wired to and controlled by a single enclosure. The Element Wire Guards protect users from incidental contact with total amp draw of all connected strip heaters cannot exceed the the heated surface.
Page 18: International Limited Warranty
INTERNATIONAL LIMITED WARRANTY WARRANTY, EXCLUSIVE REMEDY: Notwithstanding anything herein to the contrary, the limited warranty herein will not cover components in Seller’s sole Hatco Corporation (Seller) warrants that the products it ® discretion such as, but not limited to, the following: coated...
Page 19: Service Information
The Hatco dealer will do the following: ® purchase or eighteen months from date of shipping from Hatco, • Provide replacement part(s) as required whichever occurs first. • Submit warranty claim to Hatco for processing...
Page 20: Symbol Identification
Water Fill, Low Water Llenado de agua, bajo nivel de agua Remplir d’eau, Bas Niveau d’eau Humidity, Humidity Cycle Humedad, ciclo de humedad Humidité, Cycle Humidité HATCO CORPORATION P.O. Box 340500 Milwaukee, WI 53234-0500 U.S.A. Telephone +1-414-671-6350 support@hatcocorp.com www.hatcocorp.com February 2025...

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