Page 1 Operating Instructions For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.
Page 3: Table Of Contents
TABLE OF CONTENTS 1. Getting Started Before You Start........................7 How to Read the Manuals ....................7 Model-Specific Information....................8 About Operating Environments ................... 10 Conditions for Installation Locations ................10 Space Required for Installation..................11 About Moving the Machine ....................11 About Long Term Storage of the Machine ...............
Page 4 About Ink ..........................38 Supported Ink ........................38 Setting Order of Ink Cartridges ..................38 How to Store Ink Cartridges .................... 39 Precautions for Handling Ink Cartridges ................. 40 About Media ......................... 42 Supported Media ......................42 How to Store Media ......................43 Precautions for Handling Media ..................
Page 5 Interrupt or Abort Printing ....................96 Cutting Media ........................98 3. Convenient Usage Configuring the Margin Settings ..................99 Performing the Connection Method for the Media Feed ..........100 Using the Auto Maintenance Function ................101 Configuring Auto Maintenance Interval ................ 102 Recovering the Clogged Nozzle by Compensating with Another Nozzle ......
Page 6 Heater Settings Screen ....................145 Origin Setting/Cut Screen ....................146 Initializing Setting Items ....................147 Setting Items for Initialization ..................147 Initializing Settings ......................148 Using Web Image Monitor ....................149 Displaying Top Page ....................... 150 About Guest Mode and Administrator Mode ..............151 Access in the Administrator Mode ................
Page 7 When the Media Cannot Be Set ..................195 When the Media Cannot Be Cut ..................197 Other Printing Problems ....................198 When Messages Appear ....................202 Precautions for Removing Jammed Media / Performing Maintenance ......213 Clearing Misfeeds ......................216 Removing Jammed Media Inside the Center Cover .............
Page 9: Getting Started
How to Read the Manuals This manual is for RICOH Pro D1600. For RICOH Pro D1600, this manual is written under the assumption that the firmware has beenupdated to the latest version. Firmware updates for the machine should be performed by a customer engineer. Contact your service representative.
Page 10: Model-Specific Information
1. Getting Started Make sure that you always copy or have backups of the data registered in this machine. Documents or data might be erased due to your operational errors or malfunctions of the machine. In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you.
Page 11 Before You Start The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine. (mainly Europe) If the label contains the following, your machine is a Region A model: • CODE XXXX -27 •...
Page 12: About Operating Environments
1. Getting Started About Operating Environments Conditions for Installation Locations • Do not place the machine in a humid or dusty environment. Doing so can result in fire or electric shock. • Make sure the room where you are using the machine is well ventilated and spacious.
Page 13: Space Required For Installation
About Operating Environments Chlorine or mineral components atomized by an ultrasonic-type humidifier may adhere to the electronic components inside the product, causing it to malfunction. Space Required for Installation Ensure enough space around the machine for installation. The space shown below is necessary for operating the machine and for work done by a service engineer.
Page 14 1. Getting Started Note the following: • Do not turn off the power. The auto-maintenance function will not work properly. When unavoidably turning off the power or when removing the power plug, turn the power back on as soon as possible. If the auto maintenance function does not run, a dried print head may cause nozzles to clog, possibly leading to damage.
Page 15: Confirming Accessories
Confirming Accessories Confirming Accessories The main accessories included with the machine are shown below. Contact your service representative if any accessories are missing or damaged. • When cleaning the ink-station or the heads, or replacing the cleaning cartridge, make sure to wear the attached goggles. •...
Page 16 1. Getting Started Operating Instructions Describes detailed information about how to use the machine. The contents are shown below: • Getting Started • Basic Operations • Convenient Usage • Configuring and Managing the Machine • Troubleshooting • Maintenance and Specifications Requests for Daily Care and Maintenance Describes periodical maintenance procedures for the machine.
Page 17: Guide To Names And Functions Of Components
Guide to Names and Functions of Components Guide to Names and Functions of Components This section describes the names and functions of the machine's components. • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated.
Page 18 1. Getting Started 4. Media holding lever (front) A lever to hold media on the feeding surface. Use this lever when setting media or dealing with media misfeeds, etc. The media holding lever (front) and media holding lever (back) work in conjunction with each other. 5.
Page 19: Rear/Side View
Guide to Names and Functions of Components Rear/Side View 1. Vents Prevents overheating. 2. Ethernet port Port for connecting an Ethernet interface cable. 3. Pre-heater cover Open this cover when setting media or cleaning the pre-heater. There are media input locations and a media sensor inside of this cover. 4.
Page 20: Inside View
1. Getting Started 9. Main power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. See page 32 "Turning On the Power". 10. Media sensor Detects the presence of media. Inside View 1.
Page 21: Symbols For Power Switch
Guide to Names and Functions of Components 5. Flushing cartridge Use when performing head cleaning or auto maintenance. To replace the flushing cartridges, see page 231 "Replacing a Flushing Cartridge". 6. Media guide Set media in accordance to its width. Set the media so that both edges pass under the media guides.
Page 22: Guide To Functions Of The Attention Light
1. Getting Started 1. Media feed direction 2. Pre-heater Pre-heats media before printing and suppresses sudden changes in the temperature on the platen. 3. Print heater Heats media during printing and increases image quality. Guide to Functions of the Attention Light •...
Page 23 Guide to Names and Functions of Components The attention light notifies the user by light when there is a media jam or no media is left. The colors of the lamp and their meanings are as follows: Lamp Status The bottom lamp lights Printing blue.
Page 24 1. Getting Started Lamp Status Read the message on the display panel, and then take appropriate action. For details, see page 202 "When Messages Appear".
Page 25: Guide To The Names And Functions Of The Machine's Control Panel
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel This section explains the names and functions of the machine’s control panel. 1. Display panel Displays the machine conditions, setting items, and errors. See page 24 "How to Use the Home Screen".
Page 26: How To Use The Home Screen
1. Getting Started 8. [Energy Saver] key Press the [Energy Saver] key to switch to Sleep mode. Press the key again to exit Sleep mode. See page 33 "Saving Energy". In Sleep mode, the [Energy Saver] key flashes slowly. 9. [UserTools] key Press to change and check the settings of each item on the [UserTools] screen.
Page 27 Guide to the Names and Functions of the Machine's Control Panel 2. Remaining ink display icon The state and remaining amount of each ink and displacement liquid is indicated by this icon. 3. Waste ink full display icon The available state of the waste ink bottle is indicated by this icon. 4.
Page 28: Adjusting The Angle Of The Control Panel
1. Getting Started Heating in progress Gray dot The heater is disabled. Green dot The heater reaches the set temperature. Adjusting the Angle of the Control Panel To improve usability, you can adjust the angle of the control panel. 1. Hold the control panel by both the left and right sides and tilt it at an appropriate angle.
Page 29: About The Auto-Reset Function
Guide to the Names and Functions of the Machine's Control Panel 1. Press the [UserTools] key. 2. Press [General Settings]. 3. Press [Language]. 4. Select the language you want to display. Press [ ] or [ ] to switch the screen to be displayed. 5.
Page 30: Connecting The Cable
1. Getting Started Connecting the Cable This section explains how to connect an Ethernet interface cable and power cord. Connecting to the Ethernet Interface This section describes how to connect an Ethernet interface cable to the Ethernet port. If you use an Ethernet interface cable that supports 1000BASE-T, set [Ethernet Speed] to [Auto selection] in [Network Settings] on the [UserTools] screen.
Page 31: Connecting The Power Cord
Connecting the Cable 3. Connect the other end of the Ethernet interface cable to a network connection device such as a hub. 4. Turn on the main power switch of the machine. 1. Indicator (orange) When 100BASE-TX is operating, the LED is lit orange. 2.
Page 32 1. Getting Started • Do not use power cords that are damaged, broken, or modified. Also, do not use power cords that have been trapped under heavy objects, pulled hard, or bent severely. Doing so could result in fire or electric shock. •...
Page 33 Connecting the Cable • Be sure to push the power cord plug fully into the wall outlet. Also, do not push it into loose and unstable wall outlets likely to cause a contact failure. Doing so can result in heat generation. •...
Page 34: Turning On/Off The Power
1. Getting Started Turning On/Off the Power • Do not turn off the power. For the solution if the machine is not going to be used for several days or longer, see page 178 "Performing nozzle maintenance". The main power switch and power supply switch are on the left rear of the machine. For details about the power supply switch, see page 33 "Saving Energy".
Page 35: Turning Off The Power
Turning On/Off the Power 2. Turn on the power of the computer connected to the machine. Turning Off the Power • Do not turn off the power while the machine is in operation. Doing so may result in nozzle clogging due to dried head, leading to malfunctions. •...
Page 36 1. Getting Started You can change the amount of time that the machine waits before switching to Sleep mode under [Sleep Mode Transition Time]. For details, see page 124 "Configuring Sleep Mode Transition Time". To exit Sleep mode, do one of the following: •...
Page 37: Ethernet Configuration
Ethernet Configuration Ethernet Configuration Configure the machine for the network using the control panel. • For details about the setting items and default values, see page 134 "Network Settings". • You can also use Web Image Monitor to configure the IP address-related settings. For details, see page 154 "Configuring the Machine Settings".
Page 38: Receiving An Ip Address Automatically (Dhcp)
1. Getting Started 2. Press [Network Settings]. 3. Press [IPv4]. 4. Press [Specify]. 5. Press [Machine IPv4 Address]. 6. Enter the machine's IPv4 address using the number keys, and then press [Set]. 7. Press [Subnet Mask]. 8. Enter the machine's subnet mask using the number keys, and then press [Set]. 9.
Page 39 Ethernet Configuration • A connection cannot be established if the selected Ethernet speed does not match your network's transmission speed. • To reduce the power consumption of network devices, the default Ethernet speed of the machine does not exceed 100BASE-TX (100 Mbps). To communicate using a higher speed, enable 1000BASE-T (1Gbps) communication by selecting [Auto selection] from [Ethernet Speed].
Page 40: About Ink
1. Getting Started About Ink This section describes supported ink, and how to store and handle ink cartridges. Supported Ink The ink combinations that can be used with this machine are as follows: • 4C+W: Cyan, magenta, yellow, and black ink cartridges × 1, and white ink cartridges ×...
Page 41: How To Store Ink Cartridges
About Ink Set the ink cartridges in accordance with the labels on the cartridges. Follow the table below and set the ink cartridges in order from the left side of the machine. Model type Ink configuration 4C+W Expiration date of ink Ink cartridges have an expiration date.
Page 42: Precautions For Handling Ink Cartridges
1. Getting Started • When storing ink cartridges, the following precautions should always be followed: • Do not store ink cartridges where they will be exposed to direct sunlight. Store ink cartridges where the temperature is 10 to 35°C (50 to 95°F) or less and the humidity is 15 to 80%.
Page 43 About Ink • Please use protective equipment in order to avoid exposure to liquid. • The supplied gloves are consumables. If they are damaged or lost, use polythene gloves instead. • Use up an ink cartridge within 3 months after unsealing it. In addition, do not use an ink cartridge if its expiration date has expired.
Page 44: About Media
1. Getting Started About Media This section describes the media that can be used with this machine, and how to store and handle media. Supported Media Supported media are shown below. Roll media and leaf media can be used with this machine.
Page 45: How To Store Media
Precautions for Handling Media Take the following precautions when handling media: • Use media recommended by RICOH to ensure reliable, high-quality printing. • Set the heater temperature to meet the characteristics of the media. Set the temperature of the pre-heater and print heater according to the type and characteristics of the media used.
Page 46 1. Getting Started • Do not use curled media. The use of curled media cannot only cause a media jam but also affect print quality. Straighten the sheet of media, if significantly curled, before using it for printing. • Do not leave the media with the heater ON for a long time. •...
Page 47 About Media • Dust included in the packaging of roll media may have accumulated in the side of the roll. If the roll media is used in this state, it may cause nozzle clogging, etc. Remove dust affixed in the side of the roll before setting the media. •...
Page 48 1. Getting Started...
Page 49: Basic Operations
2. Basic Operations This chapter explains the procedures for preparing media and ink, printing data, and how to configure these settings. Procedure to Print Use the following procedure to print on media: 1. Set the media. See page 48 "Setting Media". 2.
Page 50: Setting Media
2. Basic Operations Setting Media This section explains how to set media. Roll media and leaf media are supported. For details about supported media or precautions for handling media, see page 42 "About Media". Precautions for Setting Media Make sure to understand the following precautions before setting media: •...
Page 51 Setting Media • If the cable clamp secured to the printer is removed by mistake, it should be reaffixed. About the scales on the machine The pre-heater have a scale display on top. Use this scale as a guide when setting media. •...
Page 52: Setting Roll Media
2. Basic Operations Positional relationship as seen from the back of the machine 1. Left edge of the paper feeding side 2. Scale on the pre-heater Do not try to adjust the media to zero by force. 3. Scale near the platen When setting roll media The scale on the pre-heater can be used for checking the misalignment at the edge of the media when loading the media.
Page 53 Setting Media This section explains how to set roll media. Set roll media while the machine's power is turned on. If media has already been set, see page 63 "Changing Roll Media". • Place the media so that it is positioned correctly relative to the arm near the cutter.
Page 54 2. Basic Operations 2. Release the roll holder's holding lever on the left side of the back of the machine. 3. Move the position of the roll holder to match the roll core size of the set media. There are two types of inner diameter for the roll core of the roll media: 2 inches and 3 inches.
Page 55 Setting Media 5. Insert the roll core of the roll media to the roll holder. • Insert the roll core as far as possible so that it does not move. • If the roll holder's lock is weak and the media moves, hold the roll holder by your hand while attaching it.
Page 56 2. Basic Operations 8. Lock the roll holder's holding lever. Lock the holding lever with the roll holder pressed thoroughly into the roll core. If the amount of force used to press the roll holder into the roll core is insufficient, the media may hang down and touch the floor.
Page 57 Setting Media • If the media is difficult to insert because the leading edge of the media is getting caught, diagonally insert the media between the rollers, so that one corner gets inserted first. Ensure the media is inserted evenly, and begin feeding. •...
Page 58 2. Basic Operations After aligning the edge surface • Load the media while holding the center of the media with your hand so that it is stretched evenly. It is easier to load the media evenly by holding the flange or edge surface of the media and controlling the rotation of the roll media.
Page 59 Setting Media While holding the flange or edge surface of the media to control the rotation, use your hands to check whether the media is stretched evenly on the right and left. 13. Return the pre-heater cover to its original position. •...
Page 60 2. Basic Operations 15. While holding down the center of the media, raise the media holding lever (front). The pinch rollers rise and the media is unfixed. 16. Holding it at the center, pull the media evenly out of the paper exit. Align the edge of the media to the scale near the platen so that it matches the value on the pre-heater's scale.
Page 61 Setting Media • If the positions of the media guides do not match the media width, the media may be fed diagonally or misfed. 19. Close the center cover. When media is set correctly, a confirmation screen is displayed on the control panel. 20.
Page 62 2. Basic Operations 2. Press [Execute]. 3. Press [Confirm] and proceed to Step 24. The media feed screen appears. For details about the media record, see page 108 "Using Function of Media Records Register/Retrieve". When [No] is selected 1. Select [Roll (Outer winding of print side)], and then press [Next]. When using media whose printing surface is rolled up on the inside, select [Roll (Inner winding of print side)].
Page 63 Setting Media 8. When changing the height of the print heads, press [Head Height]. 9. Select the height of the print heads from [Default], [1], [2], or [3]. [Default] is the recommended setting regardless of media thickness. To avoid paper jams as well as the media from interfering with the print heads, raise the print head height.
Page 64 2. Basic Operations • Press [Next] to set [Media Right Side Edge Position] and [Media Width]. • In [Media Right Side Edge Position], enter the position of the right edge of media with a range of -10 to 10 from the reference value "0" of the scale near the platen.
Page 65: Changing Roll Media
Setting Media 1. arm • If you touch the cutter part, the arm near the cutter may close. If this happens, move the media to a position unreachable by the cutter, and then execute [Origin Setting /Cut] to cut. 23. Press [Completed]. Wait until Ready is displayed on the home screen.
Page 66 2. Basic Operations 1. Press [Origin Setting /Cut] on the bottom right of the screen. 2. Press [Feed] or [Rewind] to feed the media to the cutting position. 3. Press [Cut]. The selection screen for the cutting position is displayed. 4.
Page 67 Setting Media 8. While holding down the center of the media, roll up the remaining media. 9. Return the pre-heater cover to its original position. 10. Release the roll holder's holding lever on the right side of the back of the machine.
Page 68: Setting Leaf Media
2. Basic Operations 12. Remove the roll media from the roll holder on the left side of the back of the machine. 13. Set new media. For details about how to set media, see page 50 "Setting Roll Media". Setting Leaf Media This section explains how to set leaf media.
Page 69 Setting Media 1. Lift and secure the pre-heater cover on the back of the machine. 2. Raise the media holding lever (back). 3. Place the printing surface upward and insert leaf media between the feed rollers and pinch rollers. • Insert the media with both hands so that it does not slant. •...
Page 70 2. Basic Operations • Withdraw the media approximately one hand grip's worth from the media feeding surface on the front of the machine. 4. While holding down the center of the media, lower the media holding lever (back). The pinch rollers lower and the media is fixed. 5.
Page 71 Setting Media 8. While holding down the center of the media, pull the media straight out to the media output location. • Check that the media has been pulled out evenly. • Use the scale near the platen to check the position of the right edge of the media.
Page 72 2. Basic Operations 12. Move the left and right media guides to match the media width. • Set the media so that it passes under the media guides. • When setting media that is thicker than the media guides, maximally widen the space between the media guides.
Page 73 Setting Media 15. Check the message on the [Media Records Retrieve] screen and then select [Yes] or [No]. When [Yes] is selected 1. Press the number of media records to be retrieved. Press [ ] or [ ] to switch the screen to be displayed. 2.
Page 74 2. Basic Operations Thickness of the loaded media Recommended media thickness setting 0.1–0.15 mm (0.004–0.006 inches) 0.15–0.2 mm (0.006–0.008 Default inches) 0.2–0.3 mm (0.008–0.012 inches) 0.3 mm– (0.012 inches–) 6. When changing the height of the print heads, press [Head Height]. 7.
Page 75 Setting Media • Press [Next] to set [Media Right Side Edge Position] and [Media Width]. • In [Media Right Side Edge Position], enter the position of the right edge of media with a range of -10 to 10 from the reference value "0" of the scale near the platen.
Page 76: Changing Print Origin
2. Basic Operations Changing Print Origin This section explains how to change the position of the print origin. You cannot change the origin when a misfeed error occurs or during maintenance. • The carriage moves when setting the horizontal origin. A buzzer sounds after 10 minutes or more have elapsed since the carriage moved.
Page 77: Adjusting The Heater Temperature
Adjusting the Heater Temperature Adjusting the Heater Temperature • Set the heater temperature to meet the characteristics of the media. Set the temperature of the pre-heater and print heater, according to the type and characteristics of the media used. Automatic temperature setting can be made on the operation panel by setting the profile on the dedicated RIP.
Page 78 2. Basic Operations 5. Press [Close]. • Operate the machine in an environment that is within 15–30°C (59–86°F). The heater temperature may not reach the setting value due to the surrounding temperature conditions. • When you turn the heater temperature down, change the job settings for the RIP software to the following to ensure enough time for drying.
Page 79: Test Feeding
Test Feeding Test Feeding Perform test feeding to check whether the temperature settings of each heater are appropriate for the media to be used. 1. Press the [Standard Procedure] key. 2. Press [ ]. 3. Press [Test Feed]. 4. Press [Yes] when you rewind the media to its original position after performing test feeding.
Page 80 2. Basic Operations • If you press [Yes] to rewind the media to its original position after test feeding, the test pattern or other images printed on the rewound part may be affected.
Page 81: Test Printing
Test Printing Test Printing Print a nozzle check pattern and check whether there are discharge defects such as nozzle clogging (blurring or drop-out of printing). You cannot print a test pattern on narrow media. When performing test printing, use media that has a width of 420 mm (approx. 16.5 inches) or more. •...
Page 82: How To Read The Printing Result
2. Basic Operations 7. Press [End]. • It is not reflected in the result of the test print even when [Nozzle Recovery] is set to [On]. When checking the print result in which the clogged nozzle is recovered, print a recovery check pattern by using the RIP software.
Page 83 Test Printing Normal printing result When there are discharge defects in the heads...
Page 84 2. Basic Operations 1. Nozzle clogging has occurred. 2. The nozzle check pattern is wave-like. 3. The nozzle check pattern is intermittent. 4. The intervals in the nozzle check pattern are not equal. (Bending lines have occurred.) Check the clogged nozzle number. The numbers on the left and right of the test pattern are used for determining which nozzle is clogged.
Page 85: Cleaning Print Head Nozzles
Cleaning Print Head Nozzles Cleaning Print Head Nozzles This section explains how to handle print heads. • Head cleaning consumes ink. Perform this function only when necessary. • Perform no other operations during head cleaning. • Cleaning may be incomplete if ink in a cartridge gets too low or runs out during cleaning.
Page 86: Performing Head Cleaning
2. Basic Operations Performing Head Cleaning 1. Press the [Maintenance] key. 2. Press [Nozzle Cleaning]. 3. Press [Nozzle Cleaning: Low] or [Nozzle Cleaning: High]. 4. Select which print heads to clean from [Head 1], [Head 2], or [Head 3], and then press [Execute].
Page 87: Adjusting The Media Feed Quantity
Adjusting the Media Feed Quantity Adjusting the Media Feed Quantity • Never open the center cover or raise the lever during printing. Opening the cover or raising the lever will abort printing. This section explains how to adjust the media feed quantity. Adjust the media feed quantity if: •...
Page 88: Adjusting The Media Feed Quantity Automatically
2. Basic Operations • Before adjusting, ensure that the heaters reach a temperature appropriate for use. Otherwise, it may take a long time for the heater to warm up, resulting in the media bulging. • When printing on media with the heaters switched off, set the temperatures of the pre-heater and print heater to minimum.
Page 89: Adjusting The Media Feed Quantity Manually
Adjusting the Media Feed Quantity The remaining time appears during this process. 5. Press [Confirm]. 6. Press [End]. Adjusting the Media Feed Quantity Manually You can print the test pattern of the media feed adjustment, and then adjust the media feed quantity manually.
Page 90 2. Basic Operations 7. Press [Next]. 8. Check the optimal adjustment value based on the printing result of the test pattern of the media feed adjustment. The value with the straightest horizontal lines and faintest squares is the appropriate adjustment value. Assess according to the horizontal lines at 6 positions.
Page 91 Adjusting the Media Feed Quantity 3. If the obliqueness of "+10" is greater than 0, the adjustment value is between +1 and +4. (Enter "+3" for 3.) After completing the adjustment, perform media feed adjustment again and check that the adjustment value has been set correctly. 9.
Page 92: Adjusting The Drop Position
2. Basic Operations Adjusting the Drop Position • Never open the center cover or raise the lever during printing. Opening the cover or raising the lever will abort printing. This section explains how to correct misalignment of the ink dropping position. You can reduce misaligned verticals or blurred colors.
Page 93: Adjusting The Drop Position Automatically
Adjusting the Drop Position • If the message "Failed to print." appears while printing the test pattern, press [Confirm] to clear it, check the message that appears on the control panel, and then carry out the adjustment procedure accordingly from the beginning. •...
Page 94 2. Basic Operations You cannot print a test pattern on narrow media. When adjusting the drop position manually, use media that has a width of 420 mm (approx. 16.5 inches) or more. 1. Press the [Standard Procedure] key. 2. Press [Drop Position Adjustment]. 3.
Page 95 Adjusting the Drop Position 10. Select [Base line position on the media guide], and press [Cut]. The media is cut at the reference line on the media guide. 11. Check the optimal adjustment value based on the printing result of the test pattern of the drop position adjustment.
Page 96 2. Basic Operations 16. Press [Close]. 17. Press [End]. • If 30 minutes pass without an operation being performed, the adjustment value entry menu is canceled and the panel will return to the home screen. If this happens, carry out the adjustment procedure again from the beginning. •...
Page 97: Printing Data
Printing Data Printing Data Before Print Start Check the state of the ink cartridges, cleaning cartridge, flushing cartridge, and waste ink bottle before printing. For details about how to check the conditions, see page 164 "Checking Machine Status and Settings". For details about replacing consumables, see page 223 "Replacing Consumables".
Page 98: Interrupt Or Abort Printing
2. Basic Operations 2. Check the heater temperature on the display panel. 3. Press [Heater Setting] to adjust the temperature as required. For details about adjusting the heater temperature, see page 75 "Adjusting the Heater Temperature". 4. Send the RIP data to be printed from a computer. •...
Page 99 Printing Data 1. Press the [Off Line/On Line] key during printing. Printing is interrupted. 2. Press [Resume] to resume printing or [Abort] to abort printing. When pressing [Resume], the machine starts printing from the interrupted state. • For details about operations for interrupting, resuming, and stopping using a computer, see "Pause or Abort Printing", RIP Settings Guide.
Page 100: Cutting Media
2. Basic Operations Cutting Media This section explains how to cut roll media. • Ensure that media is not interfered with at the output location during printing. If the edges of the media reach the floor, output may be inhibited, causing a media jam or defects in image quality or cutting.
Page 101: Convenient Usage
3. Convenient Usage This chapter explains operating procedures for using this machine more usefully and procedures for each setting. Configuring the Margin Settings Set the right and left margins for media. The margin settings can be changed in increments of 1 mm with a range of -10 to +85 from the reference value of 15 mm.
Page 102: Performing The Connection Method For The Media Feed
3. Convenient Usage Performing the Connection Method for the Media Feed This section explains procedures for connection methods to reduce image quality defects such as black lines and white lines as well as variation in concentration. Feeds media by overlaying the image, and then performs image processing to the overlaid parts.
Page 103: Using The Auto Maintenance Function
Using the Auto Maintenance Function Using the Auto Maintenance Function You can prevent nozzle clogging by performing auto maintenance periodically. The auto maintenance function has the following items. The frequency of maintenance will differ depending on each maintenance item. Set the maintenance frequency in accordance with the usage of this machine.
Page 104: Configuring Auto Maintenance Interval
3. Convenient Usage • If the waste ink bottle is full, a message will appear on the control panel and auto maintenance will not be executed. If the message appears, replace the waste ink bottle. For details, see page 233 "Replacing a Waste Ink Bottle". Configuring Auto Maintenance Interval The setting procedure for the maintenance frequency of each auto maintenance item is the same.
Page 105: Recovering The Clogged Nozzle By Compensating With Another Nozzle
Recovering the Clogged Nozzle by Compensating with Another Nozzle Recovering the Clogged Nozzle by Compensating with Another Nozzle Register a clogged nozzle and compensate it with another nozzle. Perform this function when nozzle clogging is not resolved even after performing head cleaning and corrective measures for nozzle clogging.
Page 106 3. Convenient Usage • In order to perform this with the updated nozzle status, perform head cleaning in advance. 1. Press the [Maintenance] key. 2. Press [ ]. 3. Press [Clogged Nozzle Settings]. 4. Press [Auto Nozzle Check]. Check the message on the control panel. 5.
Page 107: Compensating The Clogged Nozzle Manually
Recovering the Clogged Nozzle by Compensating with Another Nozzle Compensating the Clogged Nozzle Manually After printing the nozzle check pattern, manually register a clogged nozzle. After registering a clogged nozzle, make sure to enable [Nozzle Recovery]. • In order to perform this with the updated nozzle status, perform head cleaning in advance.
Page 108 3. Convenient Usage 12. Select the registration number. You can register up to 10 clogged nozzles to one nozzle column. You can display the next page using [ ] or [ ]. 13. Enter the number of the clogged nozzle that you checked in Step 3 using the number keys, and then press [Set].
Page 109: Deleting The Registered Clogged Nozzle
Recovering the Clogged Nozzle by Compensating with Another Nozzle Deleting the Registered Clogged Nozzle Delete the registered clogged nozzle by nozzle column. When the clogged nozzle is cleared by performing head cleaning, delete the registered clogged nozzle. Make sure to switch [Nozzle Recovery] to [Off] after all nozzle defects are cleared.
Page 110: Using Function Of Media Records Register/Retrieve
3. Convenient Usage Using Function of Media Records Register/Retrieve Settings regarding media can be registered or retrieved by using [Media Records Register/Retrieve]. Therefore, you do not have to set each media record when using the same media. The image quality can be stabilized by using the optimal setting for each media. Setting items for the media record are shown below.
Page 111: Registering Media Record
Using Function of Media Records Register/Retrieve *1 This setting item can be registered with the latest firmware version. *2 This setting item can be registered in each print mode. *3 This setting item can be registered when [Media Feed Adjustment] or [Drop Position Adjustment].
Page 112 3. Convenient Usage 8. Perform printing and perform [Micro Setting] or [Media Feed Correction] as necessary. To print the data, see page 95 "Printing Data". For details about [Micro Setting], see Micro Setting on page 140 "Media Feed Adjustment" or "White lines or thick lines appear on the printed image, or the printed image is faint or printed with uneven thickness."...
Page 113: Retrieving Media Record
Using Function of Media Records Register/Retrieve The date and time is displayed on the registered number. When the media record is overwritten, the date and time is updated. 8. Press [Confirm]. 9. Press [End]. Retrieving Media Record This section explains how to retrieve the media record from the control panel. When you set media, you can also retrieve the media record.
Page 114: Editing The Media Record
3. Convenient Usage 7. Press [Confirm]. 8. Press [Printing Mode Settings] on the [Standard Procedure] screen, and then select a print mode to be used for the next job. 9. Execute [Media Feed Adjustment] to improve the image quality. Specify the Auto rewind settings if necessary. •...
Page 115 Using Function of Media Records Register/Retrieve 2. Edit the settings by following procedure in the table below. Setting item Procedure Settin order Media Shape These settings cannot be edited after registering the media record. Register the media record again. For Media Type details about how to register, see page 109 "Registering Media Record".
Page 116 3. Convenient Usage Setting item Procedure Settin order Media Feed Press the [Standard Procedure] key. Adjustment Press [Printing Mode Settings] to select a print mode. Press [Drop Position Adjustment] or [Media Feed Adjustment]. Select [Auto] or [Manual] and execute the adjustment.
Page 117 Using Function of Media Records Register/Retrieve • The selected number wasn't retrieved. Do you want to erase the current registration and register again? will be displayed in the following cases: • When the media record has not been retrieved. • When the number of the retrieved media record differs from the number of the selected media record to be registered.
Page 118: Using The Displacement Liquid Instead Of White Ink
3. Convenient Usage Using the Displacement Liquid Instead of White Ink As white ink settles easily, we recommend replacing it with the displacement liquid when it has not been used continuously for a month or more. Using white ink again after replacement consumes a lot of ink. Do not use the displacement liquid when using white ink regularly.
Page 119: Replacing White Ink With The Displacement Liquid
Using the Displacement Liquid Instead of White Ink • When removing jammed media or performing maintenance on the machine, avoid getting ink, flushing liquid, displacement liquid, and antistatic liquid on your clothing. If ink, flushing liquid, displacement liquid, and antistatic liquid come into contact with your clothing, wash the stained area with water.
Page 120 3. Convenient Usage 2. Press [ ]. 3. Press [Special Maintenance]. 4. Press [ ]. 5. Press [White Ink Displacement]. 6. Confirm the message on the control panel, and then press [Execute]. 7. Slide down all lock levers for the white ink cartridges to unlock the cartridges. 8.
Page 121: Replacing The Displacement Liquid With White Ink
Using the Displacement Liquid Instead of White Ink 10. Slide up the lock lever to lock the displacement cartridge. 11. Press [Execute]. 12. Press [Confirm]. 13. Press [Close]. 14. Press [End]. The white ink icon is replaced by the displacement liquid icon displayed on the home screen.
Page 122 3. Convenient Usage • When replacing white ink with displacement liquid, all 4 corresponding cartridges must be replaced. The displacement process cannot be performed if only a portion of the cartridges are replaced. • If the display panel is idle for 30 minutes or more, maintenance work will be canceled, and the panel will return to the home screen.
Page 123 Using the Displacement Liquid Instead of White Ink 8. Take out all displacement cartridges. 9. With the connecting parts of the ink cartridges facing upwards, hold a dry cloth on the ink supply port and shake the cartridge up and down. •...
Page 124 3. Convenient Usage 11. Slide up the lock lever to lock the white ink cartridge. 12. Confirm the message on the control panel, and then press [Execute]. 13. Slide down all lock levers, including those of inapplicable color cartridges, to unlock the ink cartridges.
Page 125 Using the Displacement Liquid Instead of White Ink 19. Confirm the message on the control panel, and then slide down all lock levers to unlock the cartridges. 20. Take out the ink cartridges that you inserted in Step 16. 21. Pinch the protrusions of the ink replacement tool, and then take it out from the cartridge.
Page 126: Using The Timer Settings
3. Convenient Usage Using the Timer Settings This section explains the settings for energy saving and the timer function. Configuring Sleep Mode Transition Time After a specified period has passed, the machine enters Sleep mode in order to conserve energy. Specify the time to elapse before entering Sleep mode.
Page 127 Using the Timer Settings Depending on the configured temperature of the heaters or the temperature of the operating environment, the cooling mode temperature may take time to reach, or it may not be reached at all. 1. Press the [UserTools] key. 2.
Page 128: Changing The Machine Settings
3. Convenient Usage Changing the Machine Settings This section explains the settings for items displayed on the control panel and the buzzer sound. Registering the Remaining Amount of Media When you enable [Display Remaining Media], you can check the remaining amount of roll media on the home screen or the [Check Status] screen.
Page 129: Changing The Buzzer Setting
Changing the Machine Settings Changing the Buzzer Setting You can specify whether to make a buzzer sound from the control panel when the operation keys are pressed or an error occurs. 1. Press the [UserTools] key. 2. Press [General Settings]. 3.
Page 130: Switching The Indication Unit
3. Convenient Usage 5. Press [Close]. 6. Press [End]. Switching the Indication Unit Set the unit of length and temperature to be displayed on the control panel. This section uses the procedure for switching the unit of length as an example. 1.
Page 131: Configuring And Managing The Machine
4. Configuring and Managing the Machine This chapter explains how to configure and manage the machine using the control panel and Web Image Monitor. Changing Setting Items You can change the setting items from the following 5 setting screens. • [UserTools] screen Press the [UserTools] key on the control panel to display it.
Page 132 4. Configuring and Managing the Machine 2. Select an item to be set. Press [ ] or [ ] to switch the screen to be displayed. 3. Follow the instructions on the screen to change the setting value. 4. Press the [UserTools] key. •...
Page 133: List Of Setting Items
List of Setting Items List of Setting Items This section explains the setting items and default values on each setting screen. • Some of the setting items shown below are the same as the RIP software. The setting values in the RIP software take priority. UserTools Screen This section explains the setting items and default values on the [UserTools] screen.
Page 134 4. Configuring and Managing the Machine [Japanese], [English], [French], [German], [Italian], [Spanish], [Dutch], [Portuguese], [Russian], [Korean], [Simplified Chinese], and [Polish] Media Display Settings You can specify and display the remaining amount of media. Remaining Media Specify the remaining amount of media to be displayed on the home screen. Default: [0.0 m] The remaining amount of media can be set from 0.0 to 300.0 m, using the number keys.
Page 135 List of Setting Items heaters lower than the configured temperature can reduce power consumption. Also, Cooling mode keeps the temperature of the heaters stable so that it can shorten the standby time that occurs before printing. • Cooling Mode Setting Specify whether to enable Cooling mode.
Page 136: Network Settings
4. Configuring and Managing the Machine Display Print Settings Display Print Warning Speed Specify whether or not to display a warning when there is a delay in data transfer while printing. • On • Off Default: [On] Network Settings Specify each network setting. IPv4 Specify the machine's IPv4 network address, subnet mask, and IPv4 gateway address.
Page 137 List of Setting Items • DHCPv6 Address • Stateless Address 1 to 3 • IPv6 Gateway Address • DHCPv6 Settings Specify the DHCPv6 setting. • On • Off Default: [On] Valid Protocol Select protocols to use in the network. • IPv4: Active/Inactive •...
Page 138: Mac Address
4. Configuring and Managing the Machine MAC Address Display the physical address (MAC address). Ethernet Speed Set the access speed for networks. Select a speed that matches your network environment. [Auto selection] should usually be selected. • Auto selection • 100 Mbps Full Duplex •...
Page 139 List of Setting Items Nozzle Cleaning Select and execute the type of head cleaning that you want to perform. Nozzle Cleaning: Low Select a print head to be cleaned. You can simultaneously select multiple print heads from Head 1 to Head 3. •...
Page 140 4. Configuring and Managing the Machine Clogged Nozzle Settings Specify the settings for compensating, detecting, registering, and deleting clogged nozzles. Nozzle Recovery Specify whether to compensate a clogged nozzle with another nozzle. • On • Off Default: [Off] Auto Nozzle Check Automatically detect and register a clogged nozzle.
Page 141: Nozzle Maintenance
List of Setting Items Default: [Level 1 (Lo)] Cleaning (White) Interval Set the cleaning frequency to prevent white ink from clogging. • Level 1 (Lo) • Level 2 • Level 3 (Hi) Default: [Level 1 (Lo)] Ink Circulation Interval Set the circulation frequency to avoid white ink from settling in the ink supply route. •...
Page 142: Ink Circulation
4. Configuring and Managing the Machine White Ink Displacement Perform ink replacement using the displacement liquid and white ink. Ink Circulation Circulate white ink to prevent white ink from settling in the ink supply route. Ink Refreshing Select a print head and discharge ink from the ink supply route. Ink refreshing consumes a lot of ink.
Page 143 List of Setting Items Auto Adjust the media feed quantity automatically according to the settings in [Printing Mode Settings]. Manual Adjust the media feed quantity manually according to the settings in [Printing Mode Settings]. Micro Setting Use this function if the colors in the printed image are inconsistent and the issue is not resolved by using [Level Setting].
Page 144: Margin Settings
4. Configuring and Managing the Machine Head Height Adjust the height of the print heads. • Default • 1 • 2 • 3 Default: [Default] Refer to the following table. Value Head Height (reference) Default 1.8 mm (0.07 inches) 2.3 mm (0.09 inches) 2.8 mm (0.11inches) 3.8 mm (0.15 inches) Margin Settings...
Page 145 List of Setting Items Media Settings Adjust the vacuum level when media is set. Vacuum Level Specify the appropriate vacuum level for the media to be used. Level 1 is the weakest and level 9 is the strongest. Default: [2] The vacuum level can be set from 1 to 9, using the number keys.
Page 146 4. Configuring and Managing the Machine • Forceless Feed Default: [Inactive] Test Feed Perform test feeding to check whether the configured heater temperature is appropriate for the media to be used. Rewind or not? (after test feeding) • Yes • No Continuous Print Margin When printing an image continuously, specify the print margin between each image according to the media to be used and the configured temperature of the heaters.
Page 147: Heater Settings Screen
List of Setting Items banner. If you are using media that does not stick on the media feeding surface, specify [Off] to maintain consistent print quality. If you specify [Off], we recommend executing [Media Feed Correction] and [Drop Position Adjustment] again. You can register the setting value for each media to be used in [Media Records Register/Retrieve].
Page 148: Origin Setting/Cut Screen
4. Configuring and Managing the Machine When set to [AllOn], you can change the temperature in increments of 5°C within a 20 to 50°C range by pressing [ All +5°C] or [ All -5°C]. Origin Setting/Cut Screen This section explains the setting items and default values on the [Origin Setting] screen. Print-start position Specify the print-start position in the feeding direction.
Page 149: Initializing Setting Items
• Cooling Mode Setting • Transition Time • Network Settings • Printing Timeout Time • Remote Service • RICOH Supervisor Communication Permission • Supply Near End Option Standard Procedure • Printing Mode Settings • Media Feed Adjustment • Level Setting •...
Page 150: Heater Settings
4. Configuring and Managing the Machine • Special Feed Setting • Reduce Sticking • Media Records Register/Retrieve • Media Records Register Heater Settings • On/Off settings • Heater temperature Media Position • Media Right Side Edge Position • Media Width Initializing Settings 1.
Page 151: Using Web Image Monitor
Using Web Image Monitor Using Web Image Monitor Using Web Image Monitor, you can check the machine status and change settings. Available operations The following operations can be remotely performed using Web Image Monitor from a client computer. • Displaying machine status or settings •...
Page 152: Displaying Top Page
• If Web Image Monitor is left open for a long period of time, the page may no longer display correctly. Refresh the web browser or click the RICOH logo on the top of the screen to reload. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 153: About Guest Mode And Administrator Mode
Using Web Image Monitor 1. Menu area If you select a menu item, its content will be shown. 2. Header area The available languages menu is displayed. This area also displays [Login] and [Logout], which allows you to switch between the administrator and guest mode.
Page 154: Access In The Administrator Mode
4. Configuring and Managing the Machine Guest Mode This mode requires no login to enter. In the guest mode, machine status and settings can be viewed, but the machine settings cannot be changed. Administrator Mode This mode requires an administrator login to enter. In the administrator mode, you can configure various machine settings.
Page 155 Using Web Image Monitor Item Description MAC Address Displays the MAC address of the machine. Machine Status Item Description Icons and Displays the machine status as icons and messages. messages Media Item Description Roll/Leaf The media type is displayed. When using leaf media, displays whether the media has been set.
Page 156: Configuring The Machine Settings
4. Configuring and Managing the Machine Configuring the Machine Settings Click the [Machine Settings] tab to change the password or set the network. Click [Save settings] to save the settings. • Depending on the settings you change, the machine might need to be restarted. •...
Page 157 Using Web Image Monitor Item Description When the machine is used in an IPv4 environment, IPv4 cannot be disabled in Web Image Monitor. When this happens, disable [IPv4] in the network settings on the control panel. • Ethernet Item Description DHCP Specify whether the machine should receive a dynamic IPv4 address automatically by using DHCP.
Page 158 4. Configuring and Managing the Machine Item Description Link-local Displays the link local address of the machine. The link Address local address is an address that is valid only inside the local network (local segment). Manual Enter the machine's IPv6 address. Can contain up to 39 Configuration characters.
Page 159 Using Web Image Monitor Item Description Community Enter a community name that you can refer to. Name (Read- only) Community Enter a community name that you can refer to or register. Name (Read and write) Bonjour Item Description When Bonjour is [Active], the local hostname and computer Bonjour name is allocated automatically.
Page 160 4. Configuring and Managing the Machine Machine Confirmation Screen Settings Item Description To display a confirmation message before Heater Settings setting the heater temperature, select [Show]. Media Records Item Description Registration No. Displays the registration number. Registration Name Set the registration name. Regist.
Page 161 Using Web Image Monitor Item Description The unit of display is determined according to the specified [mm/inch selection] setting in [General Settings]. Special Feed Setting Displays the specified [Special Feed Setting]. Auto Media Feed: Reduce Sticking: Displays whether [Reduce Sticking] is set to ON/OFF ON or OFF.
Page 162: Registering Or Changing The Registration Name Of The Media Record
4. Configuring and Managing the Machine Registering or Changing the Registration Name of the Media Record The registration name of the media record can be registered or changed by using the web browser. 1. Start your web browser. For details, see page 150 "Displaying Top Page". 2.
Page 163 Using Web Image Monitor 4. Enter a new registration name in the input field of the registration name you want to change. 5. Click [Save settings]. • Before registering or changing the registration name, check that Ready is displayed on the home screen. If the machine is online or Print data available is displayed on the home screen, you cannot change the registration name.
Page 164 4. Configuring and Managing the Machine...
Page 165: Troubleshooting
5. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces.
Page 166: Checking Machine Status And Settings
5. Troubleshooting Checking Machine Status and Settings You can check the machine status and the settings by pressing the [Check Status] key. You can check these items even during maintenance or while performing print adjustment. The items that you can check on the [Check Status] screen are as follows: Machine Status You can check messages relating to the machine status.
Page 167 Checking Machine Status and Settings • Media Width The width of the set media is displayed. • Media Type The type of the set media is displayed. • Media Thickness The thickness of the set media is displayed. You can check the information about the print job in progress. •...
Page 168: When The Indicator Lamp For The Check Status Key Is Lit
5. Troubleshooting When the Indicator Lamp for the Check Status Key Is Lit If the indicator lamp for the [Check Status] key lights up, press the [Check Status] key to display on the [Check Status] screen. Check the status of each function in the [Check Status] screen.
Page 169: When A Status Icon Is Displayed
When the Indicator Lamp for the Check Status Key Is Lit Problem Cause Solution An error has A function which Check the displayed message and take occurred. has the status Error the appropriate action. For details, see Occurred in the page 202 "When Messages Appear".
Page 170 5. Troubleshooting Status icon Status : Waste Ink Bottle Full Appears when the waste ink bottle is full. icon For details about how to change the waste ink bottle, see page 233 "Replacing a Waste Ink Bottle". : Service Call icon Appears when the machine is malfunctioning or requires maintenance.
Page 171: If You Cannot Turn On The Power
If You Cannot Turn On the Power If You Cannot Turn On the Power If you cannot turn on the power of the machine, check the power supply. Main causes and solutions are shown below. Cause Solution The power cord is not connected Make sure to connect the power cord firmly to the to the machine and the power machine and the power source.
Page 172: When You Cannot Print
5. Troubleshooting When You Cannot Print Problem Cause Solution The machine is unable The Ethernet Check that the Ethernet interface to connect to the interface cable is cable is correctly connected to the network. not connected machine and that the machine is set correctly.
Page 173 When You Cannot Print Problem Cause Solution Printing does not start The machine is Set the machine to be online by even if printing is offline. pressing the [Off Line/On Line] key on executed in the RIP the control panel. software.
Page 174: When There Is A Problem Connecting To Web Image Monitor
5. Troubleshooting When There Is a Problem Connecting to Web Image Monitor Cause Solution The Ethernet interface cable is Check that the Ethernet interface cable is correctly not connected correctly. connected to the machine and that the machine is set correctly. For details about how to connect the cable to the machine, see page 28 "Connecting the Cable".
Page 175: When You Cannot Print As Expected
When You Cannot Print as Expected When You Cannot Print as Expected When the Printed Media Becomes Dirty Problem Cause Solution The reverse side of The media guides Perform the following: printed media becomes or platen is dirty. Clean the media guides. For dirty.
Page 176: When Print Quality Is Not Satisfactory
5. Troubleshooting Problem Cause Solution Ink adheres to the • The print head Perform the following: media or media guides. nozzle faces Clean the area around the cap are dirty. and print-head nozzles. See • The cap is "Cleaning the Caps", Requests dirty.
Page 177 When You Cannot Print as Expected Problem Cause Solution White lines or thick lines The media is not Check whether the media is set appear on the printed loaded correctly. correctly, and if the media is wrinkled image, or the printed or loose.
Page 178 5. Troubleshooting Problem Cause Solution Press the [Standard Procedure] key. Press [ ]. Press [Media Feed Correction]. Select the media feed correction level from [Level 0] and [Level 1]. Press [Close]. Press [End]. The connection method for the print heads will be applied to the first printing job after these settings are configured.
Page 179: When You Want To Clear Nozzle Clogging
When You Cannot Print as Expected Problem Cause Solution • This phenomenon can occur at the edges of the media when the media is floating or there is slack in the media while it is being fed. Vertical color Depending on the Adjust the operating environment to a unevenness occurs at media used, marks...
Page 180 5. Troubleshooting 2. Perform ink refreshing. • Discharge ink from the ink supply route by performing ink refreshing. For details, see page 181 "Performing ink refreshing". • After performing ink refreshing, print nozzle check pattern. For details, see page 79 "Test Printing". If there is any problem with the printing result, proceed to the following procedure: 3.
Page 181 When You Cannot Print as Expected • If ink, flushing liquid, displacement liquid, and antistatic liquid get into contact with eyes, wash eyes immediately with running water. Consult a doctor if necessary. • If ink, flushing liquid, displacement liquid, or antistatic liquid are ingested, consult a doctor immediately with Safety Data Sheet (SDS).
Page 182 5. Troubleshooting 4. Press [Nozzle Immersion Time]. 5. Enter the immersion time to immerse print heads into caps using the number keys, and then press [Set]. 6. Press [Nozzle Maintenance]. 7. Press [Execute]. The carriage moves to the left side edge position. The remaining time appears during this process.
Page 183 When You Cannot Print as Expected 12. Press [Confirm]. 13. Press [Close]. 14. Press [End]. 15. Print nozzle check pattern. For details about test printing, see page 79 "Test Printing". Performing ink refreshing Performing ink refreshing discharges ink in the ink supply route. Perform this function when nozzle defects are not resolved after head cleaning and nozzle maintenance are performed.
Page 184: When You Want To Clear Ink Mixes
5. Troubleshooting 7. Press [Execute]. Ink in the ink supply route is discharged. Wait until a completion message appears on the control panel. 8. Press [Confirm]. When You Want to Clear Ink Mixes Air purging discharges unnecessary ink and air mixed inside the print heads from the air purge ports of the carriage.
Page 185 When You Cannot Print as Expected • When removing jammed media or performing maintenance on the machine, avoid getting ink, flushing liquid, and displacement liquid on your clothing. If ink, flushing liquid, and displacement liquid come into contact with your clothing, wash the stained area with water.
Page 186 5. Troubleshooting 2. Press [ ]. 3. Press [Special Maintenance]. 4. Press [Air Purge]. 5. Select a print head to be performed from [Head 1], [Head 2], or [Head 3]. 6. Press [Execute]. 7. Confirm a message on the control panel, and then open the right cover. 8.
Page 187 When You Cannot Print as Expected • When you replace the displacement liquid with white ink, remove the port cover of print head 2. • When removing the port cover, avoid contact with parts other than the fixing screw. Failure to do so may lead to malfunction. •...
Page 188 5. Troubleshooting 14. Open the right cover. 15. If ink drips from the ports, wipe it off using a dry cloth. 16. Attach the port cover, and then secure it with the screw. 17. Remove the air purge tool from the carriage. Be careful not to spill ink.
Page 189: If The Density Of White Ink Is Uneven
When You Cannot Print as Expected 19. Attach the carriage cover. 20. Secure the carriage cover with four screws. 21. Raise the lock lever located inside of the right cover on the left, and then close the right cover. 22. Press [Confirm]. Head cleaning is executed automatically.
Page 190 5. Troubleshooting Performing ink circulation Circulate white ink to avoid white ink from settling in the ink supply route. 1. Press the [Maintenance] key. 2. Press [ ]. 3. Press [Special Maintenance]. 4. Press [ ]. 5. Press [Ink Circulation]. 6.
Page 191: When Media Is Not Fed Properly
When Media Is Not Fed Properly When Media Is Not Fed Properly When Media Curls While Feeding Cause Solution Media has not been set straight When the media is skewed, see page 190 "When into the media input location. Media Skews While Feeding". The media guides have been Set the media guides correctly.
Page 192: Troubleshooting
5. Troubleshooting When Media Skews While Feeding Cause Solution Media has not been set straight Reset the media correctly. For details about setting into the media input location. media, see page 48 "Setting Media". If using media without resetting it first, feed about 1 m (approx.
Page 193: When A Media Misfeed Occurs
When Media Is Not Fed Properly When a Media Misfeed Occurs Problem Cause Solution • The media has not • The vacuuming • Lower the vacuum level. For been fed and does level of the details about changing the not come out from media is too vacuum level, see page 143 the media output...
Page 194 5. Troubleshooting Problem Cause Solution Misfeeds occur. • A media jam • Open the center cover and check has occurred. the state of the media. For details about solving media jams, • The media is see page 216 "Clearing dirty. Misfeeds".
Page 195: When You Have Problems Operating The Machine
When You Have Problems Operating the Machine When You Have Problems Operating the Machine When There Is a Strange Odor • If the machine emits smoke or odours, or if it behaves unusually, you must turn off its power immediately. After turning off the power, be sure to disconnect the power cord plug from the wall outlet.
Page 196 5. Troubleshooting Cause Solution The power has not been turned Turn on the power. For details about how to turn on the power, see page 32 "Turning On/Off the Power". The settings of the heater are set On the heater setting screen, select the [On] check to off.
Page 197: When The Media Cannot Be Set
When You Have Problems Operating the Machine When the Media Cannot Be Set Problem Cause Solution • Media does not fit The following • If there is a problem with the into the media input problems exist with leading edge of roll media, cut location.
Page 198 5. Troubleshooting Problem Cause Solution • The media sensor cannot detect the media when dark- colored media is being used. Set [Auto Detect Media Width] to [Off]. For details, see page 143 "Media Settings". • If the message does not disappear even when regular media such as transparent or white-toned media is...
Page 199: When The Media Cannot Be Cut
When You Have Problems Operating the Machine When the Media Cannot Be Cut If the message "Check the cutter and then openand close the center cover." appears on the control panel and you cannot cut the media, or if the cutter is operating normally but you cannot cut the media, check the problem as follows: 1.
Page 200: Other Printing Problems
5. Troubleshooting Other Printing Problems Problem Solution The printing speed is slow. Check that the computer being used fulfills the recommend performance specifications. Use a computer that fulfills the recommended performance specifications. The printing speed is slow. • For the Ethernet cable, use a cable that supports 1000BASE-T or 100BASE-TX.
Page 201 When You Have Problems Operating the Machine Problem Solution • Adjust the drop position. For details about adjustment, see page 90 "Adjusting the Drop Position". • Follow the error message displayed on the control panel and RIP software such as sensor reading errors, and take the required action.
Page 202 5. Troubleshooting Problem Solution The test pattern of the drop • Check whether the media is set correctly, and position adjustment cannot be whether the media is wrinkled or loose. For printed successfully. details about setting media, see page 48 "Setting Media".
Page 203 When You Have Problems Operating the Machine Problem Solution The message "Failed to print." Check the margin setting. If the margin on either appears while printing the test side is set to a value above zero, set it to zero and pattern or during a test print.
Page 204: When Messages Appear
5. Troubleshooting When Messages Appear • The contact information and machine number are displayed in the service call message ( ). Check them and contact your sales representative. If the contact information is blank, contact the store where you purchased it. •...
Page 205 When Messages Appear Message Cause Solution • The IC chip which is built into the ink cartridge of the displayed color is defective. "Either no ink cartridge • The ink • Set the ink cartridge of the is set or a cartridge for cartridge of the displayed color correctly.
Page 206 5. Troubleshooting Message Cause Solution • The IC chip which is built into the displacement cartridge is defective. "The following unit(s) is • The flushing • Check that the flushing cartridge not set correctly. Please cartridge is not is locked. reset it correctly.
Page 207 When Messages Appear Message Cause Solution The flushing cartridge The expiration date Replace the flushing cartridge. has expired. Check for of the flushing For details about how to replace the the appropriate flushing cartridge has cartridge, see page 231 "Replacing a cartridge.
Page 208 5. Troubleshooting Message Cause Solution Preheater Cover" The media holding lever The media holding Push down the media holding lever. is raised. Please lower lever is raised. the lever. The roll feed unit is not The roll feed unit Reset the roll feed unit correctly. set correctly.
Page 209 When Messages Appear Message Cause Solution • Media with a • Roll media: Scale on the pre- width that heater cannot be • Leaf media: Scale near the detected has platen been set. For details about the scales, see • The media page 49 "About the scales on the sensor is dirty.
Page 210 5. Troubleshooting Message Cause Solution The machine's internal • The • Wait until the temperature of the temperature is not in temperature of print heads lowers. the required range. the print heads • Turn all the heaters off, open the Please wait.
Page 211 When Messages Appear Message Cause Solution Printing was cancelled An error has Resend the RIP data from the because of an error. occurred during computer. printing, and printing has stopped. Executing When the carriage Wait until the message disappears. maintenance... Please is not moving, ink wait.
Page 212 5. Troubleshooting Message Cause Solution • If the drop position is substantially out of alignment, auto-adjustment may fail. If auto-adjustment fails, perform drop position adjustment manually. For the adjustment procedure, see page 91 "Adjusting the Drop Position Manually". Media Feed Adjustment •...
Page 213 When Messages Appear Message Cause Solution • When performing the detection manually, delete the old registered clogged nozzle data, and then register the new clogged nozzle data. For the deletion procedure, see page 107 "Deleting the Registered Clogged Nozzle". For the registration procedure, see page 105 "Compensating the Clogged Nozzle Manually".
Page 214 5. Troubleshooting The color of the ink for which an error occurred is displayed in the (Ink Name) in the message.
Page 215: Precautions For Removing Jammed Media / Performing Maintenance
Precautions for Removing Jammed Media / Performing Maintenance Precautions for Removing Jammed Media / Performing Maintenance • When you remove jammed media or perform maintenance, do not touch the sensors, connectors, LEDs, or other fragile parts that are shown in this manual. Touching these parts may cause malfunctions.
Page 216: Location Of The Sensors
5. Troubleshooting Location of the sensors 8, 9...
Page 217 Precautions for Removing Jammed Media / Performing Maintenance...
Page 218: Clearing Misfeeds
5. Troubleshooting Clearing Misfeeds • Do not remove any covers or screws other than those explicitly mentioned in this manual. There are high voltage components inside the machine, which can cause electric shock. Contact your sales or service representative if any of the machine's internal components require maintenance, adjustment, or repair.
Page 219: Removing Jammed Media Inside The Center Cover
Clearing Misfeeds • If media jams continue to occur, see page 189 "When Media Is Not Fed Properly", page 193 "When You Have Problems Operating the Machine" for details about how to resolve the problem. If the actions recommended in this manual cannot resolve the problem, contact your service representative.
Page 220 5. Troubleshooting • Do not pull the media before raising the height of carriage. As the direct contact of media with print head may worsen the condition of print head nozzle. 4. Slowly move the carriage in the direction from which it comes. 5.
Page 221 Clearing Misfeeds 7. While holding down the center of the media, pull the media straight out to the media output location. 8. While holding down the center of the media, lower the media holding lever (front). The pinch rollers lower and the media is fixed. 9.
Page 222 5. Troubleshooting 11. Perform following steps maintenance. After each step, print out nozzle check pattern to check whether nozzle check pattern returned to original state. If the nozzle check pattern returned to original state, the maintenance step will be finished. 12.
Page 223 Clearing Misfeeds 14. Perform [Ink Refreshing]. 15. Perform [Air Purge]. 16. Perform overnight [Nozzle Maintenance]. 1. Select performing nozzle maintenance. 2. Fill out the cap with cleaning liquid. 3. Carry out the nozzle maintenance from operation panel. When the carriage returns to home position and operation panel start to show countdown timer, turn off the main power of machine.
Page 224: Removing Jammed Media In The Cutter Unit
5. Troubleshooting Removing Jammed Media in the Cutter Unit Remove the jammed media in the cutter unit when the following message appears on the display: "Check the cutter and then openand close the center cover." 1. Remove jammed media in the cutter unit. 2.
Page 225: Maintenance And Specifications
6. Maintenance and Specifications This chapter explains how to replace supplies. It also explains the specifications of this machine and its options. Replacing Consumables This section describes how to replace consumables such as ink cartridges or cleaning cartridge, etc. Always replace consumables when a notification message appears on the display panel. Precautions for Replacing Consumables Take the following precautions when replacing consumables.
Page 226 6. Maintenance and Specifications • Open the ink cartridge just before installing it in the machine. If it is opened and left for an extended period of time, normal printing performance of the machine may not be ensured. • Be sure to thoroughly consume the ink in the ink cartridge, once it is opened, within 3 months.
Page 227: Disposal Of Used Consumables
Replacing Consumables • When removing jammed media, replacing media, or performing maintenance on the machine, avoid getting ink, flushing liquid, displacement liquid, and antistatic liquid on your skin. If ink, flushing liquid, displacement liquid, and antistatic liquid come into contact with your skin, wash the affected area thoroughly with soap and water.
Page 228 6. Maintenance and Specifications Replace the corresponding color ink cartridge or displacement cartridge when the following messages appear on the display panel: The ink in one of the cartridges is depleted. Replace the cartridge. Otherwise it may result in serious damage to the machine. An ink cartridge has expired.
Page 229 Replacing Consumables 3. Pull out the used ink cartridge. 4. Take the new ink cartridge out of the plastic bag. Put the used ink cartridge in the supplied plastic bag. 5. Shake the ink cartridge up and down with its connecting part on top. •...
Page 230: Replacing A Cleaning Cartridge
6. Maintenance and Specifications 7. Slide up the lock lever to lock the new ink cartridge. Wait until the ink indicator turns off and the message disappears. • When printing is interrupted, the confirmation screen will be displayed after replacing the cartridges. Press [Resume] to restart printing. However, the quality of the print cannot be guaranteed.
Page 231 Replacing Consumables • Correct • Incorrect (Rotating the gear) • When you replace the cleaning cartridge, do not touch the sensors that are shown in the following illustration. Touching these sensors may cause malfunctions. 1. Open the right cover.
Page 232 6. Maintenance and Specifications 2. Pull out the used cleaning cartridge upward. Hold the knobs on both sides of the cleaning cartridge and lift it straight up. When removing the nozzle cleaning cartridge, be sure to hold the knobs on its sides. If you do not, the hook may be damaged.
Page 233: Replacing A Flushing Cartridge
Replacing Consumables 1. Knob 2. Hook 3. Web slack prevention member 4. Looseness prevention member 5. Raise the lock lever located inside of the right cover on the left, and then close the right cover. • When printing is interrupted, the confirmation screen will be displayed after replacing the cartridge.
Page 234 6. Maintenance and Specifications Replacing a flushing cartridge 1. Open the right cover. 2. Pull out the used flushing cartridge. 3. Take the new flushing cartridge out of the box. Put the used flushing cartridge in the supplied plastic bag. 4.
Page 235: Replacing A Waste Ink Bottle
Replacing Consumables Replacing a Waste Ink Bottle Replace the waste ink bottle when the following message appears on the display panel: The waste ink bottle is full. Replace the waste ink bottle and reset the waste ink level. When the following message appears on the display panel, the waste ink bottle should be replaced soon.
Page 236 6. Maintenance and Specifications 4. Uncap the new waste ink bottle, and then attach the inner and outer caps of the used waste ink bottle. 5. Wipe off any ink that dripped around the tube, and then install the new waste ink bottle.
Page 237 Replacing Consumables 8. Press [Set]. 9. Press [End]. • When printing is interrupted, the confirmation screen will be displayed after replacing the waste ink bottle. Press [Resume] to restart printing. However, the quality of the print cannot be guaranteed.
Page 238: List Of Consumables
• For details about storage for the ink cartridges, see page 39 "How to Store Ink Cartridges". Other Consumables These consumables are used for periodic maintenance and cleaning of this machine. RICOH Maintenance Kit Type C2 (Product code: 344112) Name Quantity Protective gloves...
Page 239 List of Consumables Consumables for maintenance Name Product code Sales unit RICOH Cleaning Cartridge Type C2 344113 1 piece RICOH Waste Ink Bottle Type C2 344114 1 piece RICOH Cleaning Stick Type C2 344115 50 sticks RICOH Displacement Cartridge Type C2 344116...
Page 240: Specifications
6. Maintenance and Specifications Specifications Machine Specifications Configuration: Console type ink jet printer CPU: ® Marvell 88PA6270 Rev.C1 1.2GHz Memory: Number of print heads: 3 heads Media vacuuming: Vacuuming is performed by a fan. (Divided into 9 levels.) Media feed method: Media Input Location 1, paper bypass location Warm-up time (25°C (77°F)) Time required for the heater to reach the set temperature after power is turned on...
Page 241: Network Protocol
Specifications Maximum print area: For details, see page 42 "Supported Media". Distance accuracy: • Absolute accuracy ±0.3 mm or ±0.3% of the specified distance, whichever is larger. • Reproducibility ±0.2 mm or ±0.1% of the specified distance, whichever is larger. Perpendicularity: ±0.5 mm/500 mm Media skew:...
Page 242: Power Consumption
6. Maintenance and Specifications Printer command: RPCS raster Noise emission: • Sound power level: Printing: 78 dB(A) Stand-by: 71 dB(A) • Sound pressure level: Printing: 65 dB(A) Stand-by: 58 dB(A) Power: (mainly Europe) AC220–240 V, 8 A or more, 50/60 Hz (mainly North America) AC208–240 V, 8 A or more, 50/60 Hz Power consumption:...
Page 243: Ink Specifications
RIP software. Ink Specifications • Only use Ricoh-genuine ink. • Do not disassemble ink cartridges, refill or add ink to the ink cartridges. • Ink may freeze if stored in a cold place for a long period of time. If ink freezes, it may become unusable as it may deteriorate.
Page 244: Information For This Machine
6. Maintenance and Specifications Information for This Machine Energy Saving Functions To reduce its power consumption, this machine has the following functions: Sleep mode • If this machine remains idle for a specified period or when the [Energy Saver] key is pressed, it enters Sleep mode to further reduce its electrical consumption.
Page 245: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only) (Mainly Europe)
For Turkey only AEEE Yönetmeliğine Uygundur. Bu sistem sarf malzemeleri ve yedek parçaları da dahil olmak üzere AEEE Yönetmeliğine Uygundur. Üretici: Ricoh Company, Ltd. 3-6, Nakamagome 1-chome, Ohta-ku, Tokyo 143-8555 Japan +81-3-3777-811(English only/Sadece İngilizce) Note for the Battery and/or Accumulator Symbol (For EU countries...
Page 246: Notes To Users In The State Of California (Notes To Users In Usa) (Mainly North America)
6. Maintenance and Specifications Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/perchlorate...
Page 247: Trademarks
7. Trademarks In this chapter trademarks are summarized. Trademarks Adobe is either a registered trademark or a trademark of Adobe in the United States and/or other countries. Acrobat is either a registered trademark or a trademark of Adobe in the United States and/or other countries.
Page 248 7. Trademarks ® ® Microsoft Windows 11 Pro ® ® Microsoft Windows 11 Pro Education ® ® Microsoft Windows 11 Pro for Workstations ® ® Microsoft Windows 11 Education • The product names of Windows Server 2012 are as follows: ®...
Page 249 MEMO...
Page 250 MEMO M0G57502A-EN...

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