TallyGenicom LA800+ User Manual

TallyGenicom LA800+ User Manual

Matrix printer
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Summary of Contents for TallyGenicom LA800+

  • Page 1 LA650+ LA800+ User guide Matrix printer...
  • Page 2: Table Of Contents

    User guide Table of contents Table of contents Introduction Printer features Symbols used About this manual Printer at a glance Printer in tractor mode Printer in single-sheet mode Paperway Installation Unpacking the printer Placing your printer Checking the printer voltage Connecting the printer Switching on the printer Inserting the ribbon cassette...
  • Page 3 User guide Table of contents Paper handling Changing the paper path Changing the paper type in the setup menu Loading paper Fanfold paper Single sheets Paper transport Moving the paper to the tear position Removing paper Settings Setting the tear position Setting the first printing line (TOF) Setting the print head gap Selecting character density and font (temporarily)
  • Page 4 User guide Table of contents Serial interface (Serial) Data transmssion rate (Baud) Data format (Format) Buffer control (BuffCtrl) Signal Processing (DTR) Selecting interface (Interf.) Interface buffer (Buffer) Selecting interface timeout (Timeout) Ethernet interface (ETH-INT) Setting IP address (IP Addr) Setting Gateway address (Gateway) Setting Subnet mask (Subnet) IP address administration (IP Get M) Banner page (Banner)
  • Page 5 User guide Table of contents Automatic detection of the top paper margin (AED) Setting the page margins (Margin) Setting the top margin (Topmrg) Setting the bottom margin (Botmrg) Setting the left margin (Leftmrg) Setting the DEC Mode (DECMode) Horizontal spacing of characters (CPI) Character set (CharSet) User preference character set (UserChr) Printer ID (Prn.ID)
  • Page 6 User guide Table of contents Troubleshooting General print problems The display remains dark The display is lit, but the printer does not print Problems with the paper feed Paper jam (fanfold paper) Paper jam (single sheets) Paper does not move to tear off position Problems with the print quality Print is too pale Smudged print...
  • Page 7 User guide Table of contents Interfaces Parallel interface Connector assignment Serial interface V.24/RS232C Connector assignment Interface cable (serial interface) Input signals Output signals Ethernet interface Hardware Supported operating systems Supported protocols Designation of IP address Configuration Status Management Setup Interface-Adapter IF Adapter-Set RS232 (DB9M)/MMP Protocols Memory mode XON/XOFF Memory mode Robust XON/XOFF...
  • Page 8: Introduction

    User guide Introduction Introduction Printer features Your printer is a high speed and rugged design for easy use and heavy duty operation. It is designed for service-free PC, network and mini sy- stem operations. At top speeds of 1100 and 900 cps the LA800+ and LA650+ keep pace with the bustling, demanding world where printing is time sensitive and critical.
  • Page 9: About This Manual

    User guide Introduction About this manual The user guide contains a detailed description of the printer, its charac- teristic features and additional information. Chapter 1 Printer at a glance lists all the parts of the printer. Chapter 2 Installation contains start-up instructions and points to note. Chapter 3 Inserting the ribbon cassette provides step-by-step instruc-...
  • Page 10: Printer At A Glance

    User guide Printer at a glance Printer at a glance Soundproofing cover Control panel Top cover Front cover Bottom cover Power switch Interface connectors Power cord connector and fuse...
  • Page 11: Printer In Tractor Mode

    User guide Printer at a glance Printer in tractor mode Tractors Printer in single-sheet mode Paper support Rear cover Paper guide Single sheet feeder...
  • Page 12: Paperway

    User guide Printer at a glance Paperway Standard printer: Tractor 1 Fanfold paper mode Single sheet* Option: Tractor 2 Tractor 1 Single sheet mode* Single sheet * Not available on some models.
  • Page 13: Installation

    User guide Installation Installation Unpacking the printer Place your printer on a solid surface (see Placing your printer, page Make sure that the “Up” symbols point in the cor- rect direction. Open the packaging, take out the accessory cas- sette and unpack it. Pull the printer out of the card- board box towards you and remove the remaining packaging material.
  • Page 14: Placing Your Printer

    User guide Installation Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices. Also en- sure that there is sufficient space for the printed output.
  • Page 15: Checking The Printer Voltage

    User guide Installation Checking the printer Make sure that the device has been set to the correct voltage (e.g. 120 V in the USA, 230 V in Europe). To do this, check the type plate voltage above the power inlet at the back of the printer. Contact your dealer if the setting is incorrect.
  • Page 16: Switching On The Printer

    User guide Installation Switching on the printer The power switch for switching on the printer is lo- cated at the bottom left at the front of the printer when viewed from the front. After switching on, the printer passes through a memory test during SDRAMTEST the initialization phase.
  • Page 17: Inserting The Ribbon Cassette

    User guide Inserting the ribbon cassette Inserting the ribbon cassette Installing the ribbon When delivered, no ribbon cassette is installed. When you switch on the printer the first time, the printers display shows the message: cassette the first time Now insert the supplied ribbon cassette. During the process of initialization after powering on, the prin- STOP ter checks if a ribbon cassette is installed.
  • Page 18 User guide Inserting the ribbon cassette Cautiously slide the print head carriage to the left stop (viewed from the printer front). Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism.
  • Page 19 User guide Inserting the ribbon cassette Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon casset- te. Turn the knob in the direction of the arrow in or- der to take up slack of the ribbon. Slightly tilt the ribbon cassette forwards and thread in the ribbon between the coloured insertion ton- gue and the ribbon support (transparent plastic...
  • Page 20 User guide Inserting the ribbon cassette Press down the coloured insertion tongue A. Move the print head carriage back and forth sever- al times. If the ribbon is correctly seated, there must be no perceptible resistance. The ribbon should be transported during the travel from left to right.
  • Page 21 User guide Inserting the ribbon cassette Press the friction mechanism down until it clicks into place. Close the top cover.
  • Page 22: Changing The Ribbon Cassette

    User guide Inserting the ribbon cassette Changing the During the process of initialization after powering on, the prin- STOP ter checks if a ribbon cassette is installed. It also checks ribbon cassette during the execution of a print job the operativeness of the rib- bon cassette.
  • Page 23 User guide Inserting the ribbon cassette Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism. Remove the used cassette.
  • Page 24 User guide Inserting the ribbon cassette Raise the coloured insertion tongue A. Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon casset- te. Turn the knob in the direction of the arrow in or- der to take up slack of the ribbon.
  • Page 25 User guide Inserting the ribbon cassette Insert the coloured tension knob into one of the two locations. Turn the tension knob to take up slack in the rib- bon until it is seated correctly at the bottom in the ribbon support. Press down the coloured insertion tongue A.
  • Page 26 User guide Inserting the ribbon cassette Move the print head carriage back and forth sever- al times. If the ribbon is correctly seated, there must be no perceptible resistance. The ribbon should be transported during the travel from left to right. If this is not the case, you should check that the ribbon cassette is correctly inserted on the right.
  • Page 27: Printer Drivers

    User guide Printer drivers Printer drivers You need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing re- sults. All available printer drivers can be found on the CD-ROM en- closed with the printer, as well as on our Internet site, from which you...
  • Page 28: Installing A Printer Driver In Windows 2000/Nt 4.0/Xp

    User guide Printer drivers 12 If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the rel- evant option. Then click on Next. 13 Specify whether you wish to print out a test page (recommended) by selecting the relevant option and click on Finish.
  • Page 29: Other Operating Systems

    User guide Printer drivers 11 Select the printer type. Click on OK, then on Next. 12 If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the rel- evant option.
  • Page 30: Changing Printer Settings

    User guide Printer drivers Changing printer You can make permanent changes to the printer settings using the control panel of the printer (see Menu, page 45). Various printer settings settings can also be entered in the operating system of your PC, however.
  • Page 31: Graphic Options

    User guide Printer drivers Graphic options You can select different print qualities via the Windows printer driv- ers (see table). This selection will affect the printing speed: the high- er the print quality, the lower the speed (see Printer specifications, page 119).
  • Page 32: Loading Optional Firmware

    User guide Printer drivers Loading optional To load new firmware, proceed as follows. firmware The most current version of the firmware can be downloaded from our internet page. 1 Switch off the printer. Connect your DOS PC (LPT1:) to the par- allel port on the printer.
  • Page 33: The Control Panel

    User guide The control panel The control panel The control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line LC display and six keys. The functions of the keys depend on the printer’s current mode (sta- tus).
  • Page 34: The Lc Display

    User guide The control panel The LC display The LC display tells you all the important printer settings and informs you which functions are currently assigned to which keys. The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the Online mode), and the selected paperpath (below: Front1 = tractor mode).
  • Page 35: Online Mode

    User guide The control panel Online mode After switching on, the printer is automatically set to online mode. Only in this mode can it receive data from the computer. MX (a message only; X = 1 to 4): Shows the selected menu Ready Front1 (Macro);...
  • Page 36: Setup Mode

    User guide The control panel Setup mode In this mode, the following settings are available: Setup key: Sets the printer to setup mode, in which the following Adjust Paprpath settings can be selected: Menu Char Online Menu key (1): Other menu settings. Acces may be disabled by the manufacturer (see note below).
  • Page 37: Messages In The Lc Display

    User guide The control panel Messages in the LC If the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the LC display. It also dis- display plays the status during an operation (e.g. Loading default). Below you will find a list of messages with brief descriptions of each mes- sage.
  • Page 38: Key Functions When Turning On The Printer

    User guide The control panel Key functions when If you keep one of the following keys pressed during power-on until the printer has completed initialisation, the corresponding function is turning on the printer activated: If you keep the Online key depressed while turning on the printer, you enter the printer’s advanced menu mode.
  • Page 39: Paper Handling

    User guide Paper handling Paper handling This section describes how to set the paper type, load fanfold paper and single sheets, transport paper and move the paper to the tear position. Changing the paper You can change the paper type either from an application program, by means of the paper path quick selection feature or in the Setup path menu.
  • Page 40: Changing The Paper Type In The Setup Menu

    User guide Paper handling Changing the paper type in If you wish to change the paper type in the setup menu, proceed as follows. the setup menu Press the Setup key followed by the Paprpath key (3). Select the desired paper type with the key < (2) or > (3). Press the Set (1) key to confirm your selection.
  • Page 41: Loading Paper

    User guide Paper handling Loading paper Your printer can process both fanfold paper and single sheets. For information on the supported paper sizes, please refer to section per specifications (page 125). Only use dust-free or low-dust paper. Many paper qualities are suitable for this printer.
  • Page 42 User guide Paper handling Open the colored latch lever of the right-hand tractor and align it to the paper width. Insert the fanfold paper into the right-hand trac- tor. Make sure that it is inserted by the same length as on the left-hand tractor in order to avoid any paper jam.
  • Page 43: Single Sheets

    User guide Paper handling Single sheets Some printer models are designed for fanfold paper operation only and therefore do not feature a single sheet feeder. The front cover can therefore not be opened on these models. Make sure that the printer is set to single sheet mode.
  • Page 44 User guide Paper handling Insert the single sheet into the input tray as far as possible. Press the Online key to set the printer to ready status. The sheet is automatically loaded when the printer is in online mode (Ready) and recei- ves data from the computer.
  • Page 45: Paper Transport

    User guide Paper handling Paper transport Loaded paper (fanfold paper/single sheets) can be transported in the printer in several ways. Make sure that the printer is in offline mode (Pause); press the On- Pause Front1 line key, if necessary. Online Park LF/FF Key Park (1): If fanfold paper is loaded in the printer, it is fed to...
  • Page 46: Moving The Paper To The Tear Position

    User guide Paper handling Moving the paper to the Your printer by default moves the paper into tear position once pa- per is loaded. If you deactivate this feature in the printer’s menu (set- tear position ting: Manual) you can use the Tear key to move the paper to the tear position.
  • Page 47: Removing Paper

    User guide Paper handling The tear function can be deactivated completely (No Tear/ Reverse). In this condition the Tear key is not accessible; the paper can not be moved reverse. For more information, please refer to View and tear position (TearView) (page 71).
  • Page 48: Settings

    User guide Settings Settings This section describes how to set the tear position, the first printing line, the print head gap as well as the font and the character density. Setting the tear If the tear position of the paper is not aligned with the tear edge of the printer, you can adjust it.
  • Page 49: Setting The First Printing Line (Tof)

    User guide Settings Setting the first printing You can use the TOF function for setting the position of the first prin- ting line for each paper source and each menu individually. line (TOF) Before using the TOF function (if fanfold paper is used), you should first set the tear position;...
  • Page 50: Setting The Print Head Gap

    User guide Settings Setting the print head The printer features automatic print head gap adjustment to the thickness of the paper used. In setup mode, you can enter a correc- tion value to modify the head gap that is normally determined auto- matically.
  • Page 51: Selecting Character Density And Font (Temporarily)

    User guide Settings Selecting character You can use the CPI (Character Per Inch) key in setup mode to sel- ect the number of characters per inch to be printed. density and font You can use the Font key to select resident fonts. (temporarily) Press the Setup key.
  • Page 52: The Menu

    User guide The Menu The Menu Programming via the Apart from being able to control your printer via the applications soft- ware you use, you can also program the printer directly. There are control panel two programming options you can use: Programming via the control panel.
  • Page 53: Menu Configurations (Macros)

    User guide The Menu Menu configurations Every printer is shipped with factory default settings. Basic settings such as emulation, character size, form length etc., which many ap- (Macros) plications make use of, are set. At the end of this chapter you will find a menu printout (Seite 99) which shows you the printer’s default set-...
  • Page 54: Menu Handling

    User guide The Menu Menu handling You can navigate in the current menu using the four function and se- lection keys arranged below the LC display field. Each function and parameter displayed in the LCD is executed or selected by the cor- responding key below, respectively.
  • Page 55: Selecting The Lc Display Language

    User guide The Menu Selecting the LC display This section describes how to make settings in the menu, using the language selection of the national language as an example. This example shows how to change from the English language to the German language.
  • Page 56: Terminating Setup Mode

    User guide The Menu You can exit Parameter mode without saving a setting by pressing Ges.Men Sprache the Exit key (4), the old setting is retained. Online Rück After saving your setting (Set), the display in our example indicates the following text: Setup This setting is retained even after switching off your printer.
  • Page 57: Menu Structure

    User guide The Menu Menu structure The menu structure of your printer may be slightly different from the example shown here, depending on the printer software. MENU IBMMode EPSMode Margin Print Macro DECMode Hvy Form Reset Quiet Font Wrap Sound ESCChar Protocol Paphand...
  • Page 58: Menu Parameters

    User guide The Menu Menu parameters The following section introduces and explains all the possible menu settings. Press Setup key. Ready Front1 Online M1 EPS Setup Press Menu (1) key. Adjust Paprpath Setup mode and Menu mode may be disabled. Hold Menu Char Online...
  • Page 59: Reset To Default Values (Reset)

    User guide The Menu Reset to default values The current macro returns to the default values (factory settings). (Reset) Press Reset (2) key. Reset Quiet Online Back Next Setup Press the No (1) or Yes (2) key to select the desired setting. Reset Macro1 Online Setup...
  • Page 60: Selecting Font (Font)

    User guide The Menu This parameter selects the character style and its quality perma- Selecting font (Font) nently. Press Font (2) key. Font LPI Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. Draft Setting Options: see table below Online...
  • Page 61: Setting Line Spacing (Lpi)

    User guide The Menu Setting line spacing (LPI) Sets the lines per inch (line density). The higher the parameter the smaller the line spacing (random LPI can be selected via the ESC sequences). Press LPI (2) key. Font Online Back Next Setup Use the <...
  • Page 62: Selecting Protocol (Emulation)

    User guide The Menu Selecting Protocol Selects the emulation for the serial or parallel interface. When a (emulation) printer understands the control set written for another printer type, it is said to emulate the other printer. The selected emulation of the active interface is shown in on- line or offline mode in the second line of the printers display.
  • Page 63: Bidirectional Printing (Printdir)

    User guide The Menu Bidirectional printing Selects if the printer prints in both directions (bidirectional) or only in (PrintDir) one direction (unidirectional from left to right). Press PrintDir (2) key. PrintDir I/O Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. PrintDir=Bidir * Setting Options: Bidir/Unidir <...
  • Page 64: Settings For Interfaces (I/O)

    User guide The Menu Settings for interfaces (I/O) In this parameter group, you can choose various settings for the printer interfaces. See also Interfaces (page 133). Press I/O (3) key. PrintDir I/O Online Back Next Setup To ensure the proper functioning of serial data trans- Serial interface (Serial) STOP fers, the serial settings of the printer and computer...
  • Page 65: Data Format (Format)

    User guide The Menu Data format (Format) This parameter serves to define the number of data bits, the parity check for received data bytes and the number of stop bits per data byte. Press Format (3) key. Baud Format Online Back Next Setup...
  • Page 66: Buffer Control (Buffctrl)

    User guide The Menu Buffer control (BuffCtrl) This parameter serves to select the type of protocol, i.e. a certain set of rules and procedures for ensuring error-free data exchanges be- tween computer and printer. Details of the available protocols can be found in the section Protocols (page 139).
  • Page 67: Selecting Interface (Interf.)

    User guide The Menu Selecting interface (Interf.) Selects the interface. Printer is configured either for parallel, Ether- net or serial connection or in automatic change for both (Auto). Press Interf. (3) key. Serial Interf. Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. Interf.= Auto* Setting Options: Auto, Parallel, Ethernet, Serial...
  • Page 68: Selecting Interface Timeout (Timeout)

    User guide The Menu Selecting interface timeout The Timout option allows you to define the duration after which the (Timeout) interface switches back to the Stand-by state, when the printer stops receiving data. Press Timeout (3) key. Buffer Timeout Online Back Next Setup...
  • Page 69: Ethernet Interface (Eth-Int)

    User guide The Menu Ethernet interface In this parameter group you can choose settings for the internal Ethernet interface. (ETH-INT) Press ETH-INT (2) key. ETH-INT Back Next Online Setup Setting IP address (IP Addr) Input of the IP address of the printer. Press IP Addr (2) key.
  • Page 70: Setting Subnet Mask (Subnet)

    User guide The Menu Use the < (2) or > (3) key to select the desired digit. OCTET 1= Setting Options: 0 to 255 < > Exit Online Default Setting: 0 Setup Confirm the setting by pressing the Set key (1). Set the remaining three digit groups in the same way.
  • Page 71: Ip Address Administration (Ip Get M)

    User guide The Menu IP address administration Selects the way of administrating the IP address. (IP Get M) Press IP Get M (3) key. Subnet IP Get M Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. IP Get M=Static* Setting Options: Static, DHCP, BOOTP <...
  • Page 72: Automatic Carriage Return (Auto-Cr)

    User guide The Menu Automatic carriage return Switches the automatic carriage return on or off after receiving the (Auto-CR) signal LF (line feed). Press Auto-CR (2) key. Auto-CR Auto-LF Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. Auto-CR=On Setting Options: Off/On <...
  • Page 73: Menu Lock (Menlock)

    User guide The Menu Menu lock (MenLock) With MenLock = Off, all functions and settings are accessible with- out restriction in Online, Offline and Setup mode. If MenLock = Menu is activated, all functions and settings are still accessible in Online and Offline mode, however, in Setup mode you can only access the parameter groups Adjust (setting the print head gap [Head], top of form [TOF] and tear position [Tear]), Paprpath (setting the paper path), Font (setting the font) and the character...
  • Page 74: Language (Language)

    User guide The Menu Language (Language) The menu can be shown in five languages on the LC display. Press Language (3) key. MenLock Language Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. English Setting Options: English, German, French, Italian, Online...
  • Page 75: Form Length (Formlen)

    User guide The Menu Form length (Formlen) You can define the form length in one of two ways: via the number of lines or via standard formats (e.g. Letter, Legal). Press Formlen (2) key. Formlen FormAdj Back Next Online Setup If you wish to define the form length via a line format, press Line (2) Lines Standard...
  • Page 76: First Printing Position (Formadj)

    User guide The Menu If you wish to define the form length via standard formats, press Lines Standard Standard (3) key. Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Fanfold " Setting Options: DIN A3, DIN A4, DIN A5, <...
  • Page 77: Print Head Gap Manually (Head)

    User guide The Menu Print head gap manually (Head) This parameter is ignored if the automatic gap adjustment (AGA) is activated; see Automatic gap adjustment (AGA) (page 77). Adjusts the print head gap manually; separately adjustable for each paper path. Press Head (2) key.
  • Page 78: View And Tear Position (Tearview)

    User guide The Menu View and tear position The auto tear or the auto view function can be selected as desired. (TearView) When auto view is switched on, the last printed text is visible. When auto tear is switched on, the perforation of the paper is posi- tioned at the tear off edge of the printer, when no data are pro- cessed.
  • Page 79: Line Length (Width)

    User guide The Menu Line length (Width) Selects the line length in inches. With the setting of 8 Inch, the prin- ter operates like a printer with a width of only 8 inches. Press Width (2) key. Width Online Back Next Setup Use the <...
  • Page 80: Normal Characters And Barcode (Barmode)

    User guide The Menu Normal characters and bar- Allows printing of normal characters on the left and right of the bar- code (Barmode) code. Press Barmode (3) key. Barcode Barmode Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. Secured Setting Options: Secured/Unsecured <...
  • Page 81: Form Feed Mode (Ffmode)

    User guide The Menu Form feed mode (FFmode) Specifies whether a form feed is to be performed when the paper reaches the top print line. Press FFmode (2) key. FFmode PapOpt Online Back Next Setup Use the < (2) or > (3) key to select the desired setting. FFmode=Off Setting Options: On/Off Online...
  • Page 82: Setting And Activating Options (Papopt)

    User guide The Menu Setting and activating For setting the tractor; see Paperway (page 5). options (PapOpt) Press PapOpt (3) key. FFmode PapOpt Back Next Online Setup Activation of tractors (AutoTra) This parameter only appears if the optional tractor is installed. It reg- ulates the activation of tractors when there is no more paper left in one of them.
  • Page 83: Automatic Paper Motion Sensor (Pms)

    User guide The Menu Automatic paper motion You can use this function to activate or deactivate the paper motion sensor (PMS) detection feature. When it is active, printing and paper movements stop in case of a paper jam and an error message is output in the display.
  • Page 84: Automatic Gap Adjustment (Aga)

    User guide The Menu Automatic gap adjustment This function allows you to switch the Automatic Gap Adjustment (AGA) (AGA) off or on. Press the AGA key (3). Back Next Online Setup Setting options: Off/On AGA=On Default setting: < > Exit Online AGA=On: printer checks paper thickness and changes gap adjust- ment if necessary (default).
  • Page 85: Increasing The Print Head Gap (Head Up)

    User guide The Menu Increasing the print head gap With this function you can increase the print head gap before and af- (Head up) ter the perforation of the form. Setting options: On/Off Head up=Off Default setting: < > Exit Online If the parameter is set to On, the print head gap increases during form feed and line feed four lines before and after the perforation on...
  • Page 86: Left-Hand Area (Leftzon)

    User guide The Menu Left-hand area (Leftzon) If the parameter is On, the print head moves out of the perforation zone (area ) on the left as long as the paper is being transported. The Pagewid setting has no influence (see above). Press the Leftzon key (2).
  • Page 87: Bidirectional Parallel Interface (Cx-Bid)

    User guide The Menu Bidirectional parallel This parameter sets the parallel interface either to bidirectional or to interface (CX-bid) compatibility mode. Select the CX-bid menu (3). Paphand CX-bid Back Next Online Setup Setting options: On/Off CX-bid=On Default setting: Online < >...
  • Page 88: Setting For Printing Copy Paper (Hvyform)

    User guide The Menu Select the Sound menu (3). Wrap Sound Online Back Next Setup Setting options: On/Off Sound=On Default setting: < > Exit Online When Sound = On, a beep is generated every second to notify that paper is empty. Setup Confirm the setting by pressing the Set (1) key.
  • Page 89: Automatic Paper Width Detection (Apw)

    User guide The Menu Automatic paper width The automatic paper width detection feature APW prevents the prin- detection (APW) ter from printing beyond the paper edge. This is useful to prevent the printer from printing on the platen, for example, because of an incor- rect driver setting.
  • Page 90: Automatic Detection Of The Top Paper Margin (Aed)

    User guide The Menu You can now either cancel the print job or load suitable paper. In the latter case, the printer will resume the print job upon pressing the Online key. If you press the Online key without having changed the paper, another line is printed until reaching the measured paper-end position.
  • Page 91: Setting The Page Margins (Margin)

    User guide The Menu Setting the page margins This parameter group allows you to define the area for printing. You (Margin) can set the top, bottom and left margin. Press the Margin key (2). Margin DECMode Online Back Next Setup Setting the top margin (Topmrg) This option lets you set the top margin with the number of the line (numbered from the top paper edge) where the printing actually...
  • Page 92: Setting The Bottom Margin (Botmrg)

    User guide The Menu Setting the bottom margin The bottom margin option gives you the possibility to set the bottom (Botmrg) margin with the number of the line (numbered from the top paper edge) where the printing actually stops for a given page. Press the Botmrg key (2).
  • Page 93: Setting The Dec Mode (Decmode)

    User guide The Menu Setting the DEC Mode The DEC mode option sets the DEC protocol specific features. (DECMode) Press the DECMode key (3). Margin DECMode Online Back Next Setup Horizontal spacing of characters Sets the horizontal spacing of the printed characters used with the (CPI) DEC protocol.
  • Page 94: Character Set (Charset)

    User guide The Menu Character set (CharSet) Selects the G0 character set that will be used with the DEC protocol. Press the CharSet key (3). CPI CharSet Back Next Online Setup Setting options: see table below US ASCII Default setting: US ASCII <...
  • Page 95: User Preference Character Set (Userchr)

    User guide The Menu User preference character set This option sets the user character set for the DEC protocol. (UserChr) Press the UserChr key (2). UserChr Back Next Online Setup Setting options: see table below DEC Supplement Default setting: DEC supplement <...
  • Page 96: Printer Id (Prn.id)

    User guide The Menu Printer ID (Prn.ID) This option defines the DEC printer ID used by the printer when re- sponding to DA commands (DA = device attributes, see Program- mer’s Manual, Reports. from your host computer or application software (serial transmission only). Press the Prn.ID key (2).
  • Page 97: Disconnection On End Of Transmission (Discnct)

    User guide The Menu Disconnection on end of This option determines whether the communication disconnect oc- transmission (Discnct) curs at the end of the transmission. Press the Discnt key (2). Discnct Report Back Next Online Setup Setting options: Enable/Disable Disable Default setting: Disable <...
  • Page 98: Automatic Answerback (Answbck)

    User guide The Menu Automatic answerback This option determines whether the printer sends an answerback (Answbck) message to the printer during initialization or not. Press the Answbck key (2). Answbck Answ_ENQ Back Next Online Setup Setting options: Enable/Disable Disable Default setting: Disable <...
  • Page 99: Setting The Ibm Mode (Ibmmode)

    User guide The Menu Setting the IBM mode The IBM mode option sets the IBM specific features. (IBMMode) Press the IBMMode key (2). IBMMode EPSMode Online Back Next Setup Horizontal spacing of characters Sets the horizontal spacing of the printed characters used with the (CPI) IBM protocol.
  • Page 100: Code Page (Codpage)

    User guide The Menu Code page (CodPage) This option determines which code page the printer uses in IBM mode. Press the CodPage key (2). CodPage DblHigh Back Next Online Setup Setting options: see table below Code Page 437 Default setting: Code Page 437 Online <...
  • Page 101: Ibm Double Height (Dblhigh)

    User guide The Menu IBM Double Height (DblHigh) This option determines whether the IBM double height mode should be used (On) or not (Off). Press the DblHigh key (3). CodPage DblHigh Back Next Online Setup Setting options: On/Off DblHigh=Off Default setting: <...
  • Page 102: Slashed Zero (Sl.zero)

    User guide The Menu Slashed Zero (Sl.Zero) This option selects whether the zero character is printed with or with- out a slash. Press the Sl.Zero key (3). IBMComp Sl.Zero Back Next Online Setup Setting options: On/Off Sl.Zero=Off Default setting: < >...
  • Page 103: Setting The Epson Mode (Epsmode)

    User guide The Menu Setting the EPSON Mode The EPSON mode option sets the EPSON protocol specific fea- (EPSMode) tures. Press the EPSMode key (3). IBMMode EPSMode Online Back Next Setup Horizontal spacing of characters Sets the horizontal spacing of the printed characters used with the (CPI) EPSON protocol.
  • Page 104: Code Page (Codpage)

    User guide The Menu Code Page (CodPage) This option determines which code page the printer uses in EPSON mode. Press the CodPage key (3). CodPage Sl.Zero Back Next Online Setup Setting options: see table below Code Page 437 Default setting: Code Page 437 Online <...
  • Page 105: Slashed Zero (Sl.zero)

    User guide The Menu Slashed Zero (Sl.Zero) This option selects whether the zero character is printed with or with- out a slash. Press the Sl.Zero key (3). CodPage Sl.Zero Back Next Online Setup Setting options: On/Off Sl.Zero=Off Default setting: < >...
  • Page 106: Menu Settings (Example)

    User guide The Menu Menu settings (example)
  • Page 107: Advanced Menu

    User guide Advanced menu Advanced menu The advanced menu consists of test functions and advanced settings. Test functions Various tests to check proper operation of the printer are available at any time. With these tests it is possible to check the print quality, proper operation of the print head and the mechanics, as well as ef- ficient data transmission from the computer to the printer.
  • Page 108: Printer Self-Test (Rolling Ascii)

    User guide Advanced menu Printer self-test To check operational readiness, your printer contains a self-test rou- (Rolling ASCII) tine which allows testing of the printer configuration, the print quality and correct operation of your printer. Before performing a self-test, your printer must be switched off. En- Testmode sure that paper is inserted.
  • Page 109: Exiting Rolling Ascii Test Mode

    User guide Advanced menu Example of an ASCII test printout If you selected a proportional font (PS font) , the printed length of the lines varies. This test can also be used to determine and set the optimal print head gap (see the section Setting the print head gap (page 43).
  • Page 110: Interface Test (H-Dump)

    User guide Advanced menu Interface test With the interface test (Hex-Dump/H-Dump) you can test data trans- (H-Dump) mission from the computer to the printer. During this test, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format and in the right column in ASCII format.
  • Page 111: Terminating Hex-Dump

    User guide Advanced menu Terminating Hex-Dump Hex-Dump mode can only be terminated by switching off the printer. If you want to stop the Hex-Dump printout before switching off the printer, press the key Online and then the key LF/FF (4) once.
  • Page 112: Advanced Settings

    User guide Advanced menu Advanced settings In the advanced menu, there are two other settings available be- sides the test functions. The Single option can be used to deactivate the single sheet func- tion (for printers without single sheet feeder). The function Pap.back allows printing on paper with a dark back.
  • Page 113: Deactivate Single Sheet Feeder (Single)

    User guide Advanced menu Deactivate single sheet Some printer models are designed for fanfold paper operation only feeder (Single) and therefore do not feature a single sheet feeder. To prevent erro- neous selection of the single sheet paper source, all sequences re- ferring to the single sheet feeder can be deactivated by setting the Single menu option to Off.
  • Page 114: Troubleshooting

    User guide Troubleshooting Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The follow- ing chapter should help you to distinguish between a simple operat- ing error and a major malfunction. This chapter provides information on the rectification of faults with- out the assistance of specially trained personnel.
  • Page 115: General Print Problems

    User guide Troubleshooting General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows: The printer is switched on, but 1 Check that the power plug is correctly connected to the socket nothing happens (nothing is dis- on the printer.
  • Page 116: Problems With The Paper Feed

    User guide Troubleshooting Problem Corrective action Problems with the paper feed 1 Check that the display shows the correct paperway, if neces- sary select the correct paperway (single sheet or fanfold) with The paper is not fed in the key Park. See Changing the paper path (page 32).
  • Page 117: Paper Jam (Single Sheets)

    User guide Troubleshooting Problem Corrective action Paper jam (single sheets) Open the top cover and remove the paper manually or with the functions LF (line feed)/FF (form feed) in Offline mode from the printer. Before you replace the single sheet, refer to the instructions in the section Single sheets (page 36).
  • Page 118: Problems With The Print Quality

    User guide Troubleshooting Problems with the print quality Problem Corrective action Print is too pale 1 The ribbon is used up or the ribbon cassette is not correctly fit- ted. Refer to the section Inserting the ribbon cassette (page 10). 2 The print head to platen gap is not correctly set, refer to the sec- tion Setting the print head gap (page...
  • Page 119: Error Messages Via The Display

    User guide Troubleshooting Error messages via the display Message Possible cause Corrective action The printer cannot eject the paper Check the following: Eject Error or cannot place the paper in the Whether the paper path is park position. blocked by a foreign object. Whether the paper is damaged.
  • Page 120 User guide Troubleshooting Message Possible cause Corrective action Paper jam. Eliminate the paper jam detect- Paper Jam ed by the paper motion sensor. For the procedure, see Paper jam (fanfold paper) (page 109) Paper jam (single sheets) (page 110). Paper is too narrow. Use paper with a width of at least 6.3“...
  • Page 121 User guide Troubleshooting Message Possible cause Corrective action Received data which has not yet Check that the correct busy pro- Overrun Error been printed is overwritten with tocol (e.g. XON XOFF) is set in new data. the menu Serial interface, pro- tocol, see Protocols (page...
  • Page 122: Additional Display Messages

    User guide Troubleshooting Additional display messages These are not error messages, they give operating instructions and information from the printer to the user. Message Possible cause Corrective action — To proceed press any key. Press any key The factory-set parameters are No action required.
  • Page 123: Care And Maintenance

    User guide Care and maintenance Care and maintenance The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner. Before cleaning, turn off the printer, wait 5 to 10 seconds and STOP disconnect the power cable.
  • Page 124: Cleaning The Housing

    User guide Care and maintenance Cleaning the housing Clean the printer housing with mild detergent (use a dishwashing agent, if necessary, or a plastic cleaning agent) and a soft lint-free cloth. Do not use abrasive cleaners. Never use solvents. Cleaning the interior Remove paper and dust with a soft brush.
  • Page 125: Cleaning The Platen

    User guide Care and maintenance Cleaning the platen Remove the ribbon. Clean the printer bar cau- tiously with an alcohol-based cleaning agent. Remove dustcarefully from the platen. Avoid touching parts and compon- STOP ents in the printer interior. Ribbon Check whether the ribbon is worn or damaged. The ribbon must be replaced if it is frayed, see Inserting the ribbon cassette (page 10)
  • Page 126: Specifications

    User guide Specifications Specifications Printer specifications Printer system Serial impact matrix printer print head with 24 needles, ∅ 0.25 mm bidirectional printing Print speed and character LA650+ LA800+ matrices matrix matrix HSQ (High Speed Quality) 10,0 12 x 10 10,0 12 x 10 12,0 12 x 10...
  • Page 127 User guide Specifications Tab speed LA650+: LA800+: 65 ips (inch per second) 80 ips (inch per second) Print width 136 characters at 10 cpi 163 characters at 12 cpi 204 characters at 15 cpi 232 characters at 17,1 cpi 272 characters at 20 cpi Character pitch depends on the selected emulation, see Setting the DEC Mode...
  • Page 128 User guide Specifications Panel LCD display, 2 x 16 digits Online Setup 4 softkeys Noise = ≤55 dB(A) in HS mode (ISO 7779[1988]) Sound pressure level LA650+: L = ≤57 dB(A) in HS mode (ISO 7779[1988]) LA800+: L Sound power level LA650+: L = 72 dB(A) in HS mode (ISO 7779[1988]) LA800+: L...
  • Page 129 User guide Specifications Paper transport Standard Tractor with parking position Manual single sheet feeder, front insertion (friction rollers) Optional Tractor 2 (front) Service life Print head 500 mio. / DPQ, 12 x 12 matrix Ribbon 20 mio. characters, DPQ Environmental conditions Operation Temperature +10°...
  • Page 130: Interface Specifications

    User guide Specifications Interface specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284; Nibble mode Transmission rate Max. 30 KHz Signal status Low: 0,0 V to +0,4 V High: +2,4 V to +5,0 V Connection cable Material: AWG 28 at least Length: up to 2,0 m Twisted-pair cable with double-shield,...
  • Page 131 User guide Specifications Serial interface RS232C interface Synchronization Asynchronous Transmission rate 600 bauds to 19 200 bauds Signal status OFF = Mark = log.1 = –3 V to –15 V ON = Space = log. 0 = +3 V to +15 V Connection cable Length up to 15 m Interface connections...
  • Page 132: Paper Specifications

    User guide Specifications Paper specifications Continuous paper tractor 1, Weight 60 to 120 g/m single part forms Width 76 to 420 mm Form length 76 to 559 mm Continuous paper Copies LA650+ 1 + 6 Multi-part forms, tractor 1 LA800+ 1 + 5 (to be tested individually) Weight of original...
  • Page 133: Available Character Sets And Fonts

    User guide Available character sets and fonts Available character sets and fonts The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are available. The character sets are only available in the fonts marked with an X.
  • Page 134 User guide Available character sets and fonts Epson Denmark II Epson Spain II Epson Latin America Epson Korea Epson Legal Epson Turkey Epson Old Hebrew Epson/IBM New Hebrew Epson/IBM D-Hebrew CP437 Latin US CP850 Latin 1 CP851 Greek CP852 Eastern Europe CP853 Turkish CP855 Cyrillic CP857 Turkish...
  • Page 135 User guide Available character sets and fonts CP866 Russian CP866 Bulgaria CP869 Greek Mazowia (Polish) 8859-7 Greek 8859-15 Latin 9 (Euro) Brazilian ASCII Abicomp (Br. Portuguese) DEC ISO Latin-1 Supplem. DEC ISO Latin-2 Supplem. DEC ISO Latin-Greek Supp. B2 DEC ISO Latin-Hebrew Sup. B3 DEC ISO Latin-Cyrillic Sup.
  • Page 136 User guide Available character sets and fonts DEC Finnish DEC French-Canadian DEC JIS Roman DEC Norwegian/Danish DEC Swedish DEC Swiss DEC Supplemental DEC Technical DEC Special Graphics DEC Portuguese CP437 Greek Code MJK CP210 CP220 All codepages will be printed in all fonts, but the character shape may look the same although the font names are different.
  • Page 137 User guide Available character sets and fonts Epson Turkey, Old Hebrew, New Hebrew and D-Hebrew have preliminary IDs and cannot be selected via the ESC ( t ... com- mand; but the code pages will be implemented and shown in the menu and can be selected via the menu or with the ESC R ...
  • Page 138: Emulations

    User guide Emulations Emulations General When a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer in its stan- dard version emulates, i.e. “understands” the DEC-PPL2 for the se- rial interface and Epson ESC/P2 using the parallel interface.
  • Page 139: Barcode

    User guide Emulations Barcode Even the standard version of your printer has the possibility of using up to 18 different barcode types. Barcode mode can be accessed in DEC emulation. The user can decide whether barcode is activated permanently or activated depending on the situation by means of an escape sequence.
  • Page 140: Interfaces

    User guide Interfaces Interfaces Your printer offers the possibility of operating via a parallel, an Ethe- net or a serial interface. This chapter informs you about the parallel Centronics compatible interface, the Ethernet interface and the se- rial interface type RS232C/V.24 and describes the communication between your computer and the printer.
  • Page 141: Parallel Interface

    User guide Interfaces Parallel interface The bidirectional parallel interface offers the so called “nibble” mode of the IEEE1284 interface norm. This enables installation in accor- dance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max.
  • Page 142: Serial Interface V.24/Rs232C

    User guide Interfaces Serial interface V.24/ Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin connector. RS232C Basically 3 lines are already enough for exchanging information bet- ween computer and printer (one receive line, one send line, one line for common grounding).
  • Page 143: Interface Cable (Serial Interface)

    User guide Interfaces Interface cable (serial The cables used must be shielded. The cable shield must be con- interface) nected to the connector shield on both ends. PC/AT (9-pin) Printer (9-pin) DTR/RDY PC/AT (25-pin) Printer (9-pin) DTR/RDY It depends on the menu setting whether DTR or RDY is active at pin 4.
  • Page 144: Ethernet Interface

    User guide Interfaces Ethernet interface The Ethernet interface affords the printer to connect to local area networks. It's attributes are: Hardware LAN/Ethernet: RJ45, Ethernet 100BaseTX with 100 Mbps (IEEE802.3u), 10Base-T with 10 Mbps (IEEE802.3) RAM: 8 MB Flash: 4 MB Speed: 100 Mbps / Full Duplex Supported operating systems Windows XP, Windows Server 2003, Windows 2000,...
  • Page 145: Interface-Adapter If Adapter-Set Rs232 (Db9M)/Mmp

    User guide Interfaces Interface-Adapter The set consists of an adapter RS232 (D-Sub9)/MMJ and a MMJ cable. IF Adapter-Set RS232 (DB9M)/MMP Adapter RS232(D-Sub9)/MMJ Serial connector D-SUB9, male, 9 pins Modular connector DEC-MMJ, female, 6 pins Internal wiring D-SUB 9 MMJ-Cable Length 3 m, unshielded, leads crossed (1–6, 2–5, 3–4) Connector...
  • Page 146: Protocols

    User guide Interfaces Protocols Memory mode XON/XOFF The received characters are stored in a FIFO buffer (first in/first out). The characters are processed in this buffer. The buffer capacity can be adjusted from 0 to 128 Kb. If the buffer is full, the interface signals NOT READY (signal acknow- ledgement: Level 1, -12 V) and XOFF (hex.
  • Page 147: Configuring The Serial Interface Of The Pc

    User guide Interfaces Configuring the serial interface of the PC DOS mode To use the serial interface of your PC, you must add the following mode commands to the AUTOEXEC.BAT file: mode com1:9600,n,8,1,p mode lpt1:= com1: With the first MODE command, you configure the serial interface Com1 of your PC to the printer’s factory defaults.
  • Page 148: Physical Printer Port In Ethernet With Tcp/Ip

    User guide Interfaces Physical printer port in Wenn Sie Ihren Drucker in einem lokalen Netz mit Ethernet-An- schlüssen und dem Übertragungsprotokoll TCP/IP verwenden, Ethernet with TCP/IP müssen Sie verschiedene Adressinformationen zuweisen. Address information for the Ethernet port can only be made STOP available by your network administrator, who has the neces- sary rights to install printers on the network and/or make any...
  • Page 149: Options And Accessories

    User guide Options and accessories Options and accessories Options The following options can be ordered for your printer. Tractor 2, front The push tractor is suitable for fanfold paper. You can use paper for- mats with a width in the range from 76 to 406 mm; you can set any intermediate format.
  • Page 150: Accessories

    User guide Options and accessories Accessories Ribbon cassette Ribbon cassettes are available in the following versions. Name Part no. Ribbon cassette, black 060 097 Programming manuals The available programming manuals are enclosed on this CD-ROM.
  • Page 151: Index

    User guide Index Index 72, 132 Barcode Access to menu mode Barmode 142, 143 Accessories Baud Programming manuals Beep at paper end (Sound) Ribbon cassette Bidir ACK/NAK Bidirectional parallel interface (CX-bid) Activation of automatic sheet feeder (AutoASF) Bidirectional printing (Bidir) Activation of tractors (AutoTra) Botmrg Additional display messages...
  • Page 152 User guide Index Programming via 86, 92, 96 Gateway CX-bid General print problems Graphic options Data format (Format) Data transmission rate (Baud) Head DECMode Head up Display Hex-Dump Display messages HvyForm Emulations Increasing the printhead gap (Head up) Escape sequences Ink cartridges General Input signals...
  • Page 153 User guide Index Selecting Data format LC display Data transmission rate Leftmrg Ethernet interface Leftzon First printing position Line length Form feed mode Line wrap (Wrap) Form length Loading menu configurations (Menu) Horizontal spacing of characters (DEC mode) Loading optional firmware Loading paper Horizontal spacing of characters (EPSON mode)
  • Page 154 User guide Index Setting the DEC mode Paper type Setting the left margin Changing Setting the page margins Paper with dark back, setting Setting the top margin Paperways Settings for interfaces Paphand Signal processing Papier Tear position einlegen User preference character set (DEC mode) PapOpt View position Parallel interface...
  • Page 155 User guide Index Protocol (Protocol) Setting Gateway address Protocols Setting IP address ACK/NAK Setting line spacing (LPI) Robust XON/XOFF Setting Subnet mask XON/XOFF Setting the first printing line Setting the print head gap Setting the tear position Quiet Settings Quiet mode printing (Quiet) Advanced Character density First printing line...
  • Page 156 User guide Index Additional display messages Error messages via the display General print problems Problems with the print quality Unpacking the printer Upper friction Cleaning UserChr View position (AutoView) Voltage Checking Width Wrap XON/XOFF...
  • Page 157 #08-22, Lam Soon Industrial Building No 14 Jalan 19/1 Singapore 669569 46300 Petaling Jaya Phone: +65 6760 8833 Selangor Darul Ehsan Fax: +65 6760 1066 Malaysia http://www.tallygenicom.com.sg Phone: +3 7625 1988 Fax: +3 7625 2688 http://www.tallygenicom.com.my © March 2006 TallyGenicom AG 063 193 a...

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