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Medela Solo Pump Troubleshooting Guide Please also review assembly instructions In case anything is unclear or questions remain, please get in touch with: ContactAU@medela.com Troubleshooting Suction Issue Troubleshooting Battery / Charging Issue Troubleshooting Power On/Off Troubleshooting Breast Shields...
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Troubleshooting - Solo Pump Back to Introduction Failure (as Reported) = Suction Issue Go to step…. Step Troubleshooting Answer Instruction / Action Basic data What is occurring that makes you feel like the pump has [per user] low suction? Basic data...
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Answer Instruction / Action Battery is not charging (indicator shows no green light) The customer already tried to fully discharge using the correct Medela Adaptor?? charge the battery but the issue remains. Charge Battery [End TS] The power cord is plugged in but the battery is not charging at all.
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2 minutes? Verified if the user was using the correct accessories (Solo kit components) Verify if the customer was drying the parts (especially tubing) accordingly Did the customer recently observe a fluid / milk backup before use.
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Troubleshooting - Solo Back to Introduction Failure (as Reported) = Breast Shields Issue Go to step…. Step Troubleshooting Answer Instruction / Action Troubleshoot the breast shields Find the correct breast shield size Does your nipple rub the sides of the tunnel, to the point of causing...
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1x Bottle stand USB Type A (plugs into the power adapter) 1x Lid USB Type C (end that plugs into the pump) Solo Parts Disassembly, Cleaning & Reassembly Click here to go back to the Troubleshooting Guidance Disassembly Washing Drying 1.
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Do not include the areola. 2. Based on the measurement, determine the Medela breast shield size. Example: If the nipple size measures 16 mm in diameter, the recommended Medela breast shield size is 21 mm. 3. Choose the correct breast shield size...
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