Kwikset SMARTCODE 955 Manual

Required tools

Parts in the box

Prepare the door and check dimensions

If drilling a new door, use the supplied template and the complete door drilling instructions available at www.kwikset.com/doorprep.

1. Measure to confirm that the hole in the door is 2-1/8" (54 mm).
   *If you are installing this lever below an existing lock or you plan to install a lock above this lever, make sure that the the distance between holes is at least 6-1/2" (165 mm).
   
2. Measure to confirm that the backset is either 2-3/8" or 2-3/4" (60 or 70 mm).
   
3. Measure to confirm that the hole in the door edge is 1" (25 mm).
   
4. Measure to confirm that the door is between 1-3/8" and 1-3/4" (35 mm and 44 mm) thick.
   

Install the latch and strike

actual size

1. Hold the latch in front of the door hole, with the latch face flush against the door edge.
   
2. Are the latch holes centered in the door hole?
   
3. Is the door edge chiseled?
   
4. Install strike on the door frame.
   

Install the exterior keypad/spindle and interior assembly

actual size

1. Install exterior keypad.
   
2. Install spindle.
   
3. Connect and secure cable to interior assembly.
   1. Connect cable.
      
   2. Route cable through clips.
      
4. Install interior assembly and secure with mounting screws.
   1. Install interior assembly while holding the exterior assembly. Make sure the spindle fully engages with the interior assembly.
      
   2. Secure interior assembly with mounting screws.
      Ensure both interior and exterior assemblies are parallel to edge of door before securing.
      Note: Tighten screws evenly and do not overtighten
      

Install levers

1. Install exterior lever.
   
2. Insert key and turn 90° clockwise.
   
3. Tighten pre-installed set screw to secure exterior lever.
   

To access the hidden pre-installed set screw on the lock, the key must be turned horizontal.

4. Turn key back to vertical position to remove it.
   
5. Install and secure interior lever.
   Tighten pre-installed set screw.
   

Test latch operation

Close door, test latch operation and make adjustments as needed:

The small bolt of the latch should not enter the strike hole. If it enters the strike hole, reposition strike.

If latch is loose in the strike, adjust the strike tab so it grips the latch bolt better when the door is closed.

Install battery

1. Remove interior cover.
   To remove the interior cover, you must remove the security screw on the cover.
   
2. Connect 9V battery.
   
3. Secure battery into interior assembly.
   
4. Reinstall battery cover.
   

Add user codes

Move swiftly during programming. If no digit is pressed for 10 seconds, the system will time out and you will need to restart the procedure.

1. Make sure the door is open. Press and release the Program button using the SmartKey tool or a paper clip. You will hear two beeps.
   
2. Press 1. You will hear one short beep and the keypad will flash green once.
   
3. Press Kwikset
   
4. Enter a User Code. It must be between 4 and 8 digits.
   For security reasons, the first 4 digits of each user code must be unique. For example, you are unable to program a user code 1-2-3-4-5 as well as a user code 1-2-3-4-6.
   
5. Press Kwikset.
   
6. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step A.

Enable / Disable Programming Code

OPTIONAL

1. A Programming Code enables you to make changes without needing to access the Program button. This is ideal for landlords to allow programming from the outside, without access to the interior Program button.

Please note that once a Programming Code is enabled, the Program button is disabled and can be used only to factory reset the lock.

2. Make sure the door is open. If you have not enabled a Programming Code, press and release the Program button using the SmartKey tool or a paper clip. You will hear two beeps.
   If you have enabled a Programming Code, enter your Programming Code, then press Kwikset. You will hear one short beep and the keypad will flash green.
   
3. Press 3. You will hear one short beep and the keypad will flash green.
   
4. Press Kwikset
   
5. Enter a Programming Code. It must be between 4 and 8 digits. The Programming Code cannot be the same as any user code.
   
6. Press Kwikset
   
7. Re-enter Programming Code.
   
8. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step A.
   

Test the unit and review lock functionality

Unlocking the Door with a User Code

Confirm that the code(s) added in previous step can unlock the door.

Enter user code.
The lock will beep twice to indicate that it unlocked.
Tip: You can press the Kwikset button before entering your user code to light up the keypad at night.

Unlocking the Door with a Key

1. To unlock using a key, turn the key clockwise to the horizontal position then turn the lever to open the door.
   
2. To remove the key, turn the key back to the vertical position.
   

Turnpiece Functions

Auto-lock mode
Key or code is needed for entry from the outside.

or

Passage mode
Stays unlocked, allowing entry without a key or code.

Emergency Egress

The interior lever of this lock will always open the door when turned, regardless of whether it is locked or unlocked. This is to allow for a safe and easy exit in case of emergency.

Re-key the lock

(if needed)

1. 
   Remove lever before re-keying.
   
2. Re -key the lock to work with your existing key. See the supplied SmartKey Re-key instructions for more information.
   

Product at a Glance

System Signals

Additional Programming Features

How to add permanent or one-time User Codes

1. Make sure the door is open.
2. If you have not enabled a Programming Code, press and press and release the Program button. You will hear two beeps.
   If you have enabled a Programming Code enter your Programming Code, then press Kwikset. You will hear one short beep and the keypad will flash green.
3. Press 1 to add a permanent user code that can be used for entry at all times, until deleted.
   Press 7 to add a one-time user code. A one-time user code may be used only once, which will be deleted immediately after use (typically used in emergency cases when you need to give one-time access to a person).
   You will hear one short beep and the keypad will flash green.
4. Press Kwikset
5. Enter a new User Code. It must be between 4 and 8 digits. For security reasons, the first 4 digits of each user code must be unique. For example, you are unable to program a user code 4-8-1-5-1 as well as a user code 4-8-1-5-2.
6. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step 1.

How to enable/disable User Codes

If User Codes are disabled (example: when you go on vacation), the lock can only be operated by the key.

1. Make sure the door is open.
2. If you have not enabled a Programming Code, press and press and release the Program button. You will hear two beeps.
   If you have enabled a Programming Code, enter your Programming Code, then press Kwikset. You will hear one short beep and the keypad will flash green.
3. Press 6. You will hear one short beep and the keypad will flash green.
4. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step 1.

How to mute/unmute lock

If the lock is muted, you will not hear beeping during programming, normal operation, or system signals. You will still get a low battery alarm.

1. Make sure the door is open.
2. If you have not enabled a Programming Code, press and press and release the Program button. You will hear two beeps
   If you have enabled a Programming Code, enter your Programming Code, then press Kwikset. You will hear one short beep and the keypad will flash green.
3. Press 5. You will hear one short beep and the keypad will flash green.
4. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step 1.

How to delete individual User Codes

1. Make sure the door is open.
2. If you have not enabled a Programming Code, press and press and release the Program button. You will hear two beeps.
   If you have enabled a Programming Code, enter your Programming Code, then press Kwikset. You will hear one short beep and the keypad will flash green.
3. Press 2 to delete a user code. You will hear one short beep and the keypad will flash green.
4. Press Kwikset.
5. Enter the User Code you wish to delete. Press Kwikset
6. Enter the User Code Again.
7. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step 1.

How to delete all User Codes

1. Make sure the door is open.
2. If you have not enabled a Programming Code, press and press and release the Program button. You will hear two beeps.
   If you have enabled a Programming Code, enter your Programming Code, then press Kwikset. You will hear one short beep and the keypad will flash green.
3. Press 4. You will hear one short beep and the keypad will flash green.
4. Press Kwikset.
5. Enter 9-9-9-9-9-9.
6. Press Kwikset.
7. Enter 9-9-9-9-9-9.
8. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step 1.

How to change the auto-locking duration

1. Make sure the door is open.
2. If you have not enabled a Programming Code, press and press and release the Program button. You will hear two beeps.
   If you have enabled a Programming Code, enter your Programming Code, then press Kwikset. You will hear one short beep and the keypad will flash green.
3. Press 8. You will hear one short beep and the keypad will flash green.
4. Press Kwikset.
5. Enter delay time between 1-99 seconds.
6. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step 1.

How to enable/disable turnpiece functionality

A feature for property managers
If the turnpiece is disabled, the lock will always auto-lock after each entry. The turnpiece will rotate but will not activate passage mode. User code or key will always be required for entry.

1. Make sure the door is open.
2. If you have not enabled a Programming Code, press and press and release the Program button. You will hear two beeps. If you have enabled a Programming Code, enter your Programming Code, then press Kwikset. You will hear one short beep and the keypad will flash green.
3. Press 9. You will hear one long beep and the keypad will flash green.
4. Press Kwikset. You will hear one long beep and the keypad will flash green if successful. If you hear three beeps and the keypad flashes red, it was unsuccessful. Repeat from step 1.

Factory Reset

A factory reset will delete all codes associated with the lock. A factory reset will delete all codes associated with the lock.

1. Make sure the door is open and unlocked.
2. Press and hold the Program button using the SmartKey tool or a paper clip until you hear one long beep (approximately 30 seconds), then release 30 seconds), then release the Program button.
   
3. Press and release the Program button again. You will hear one short beep.
4. Test with an existing User Code, the lock should not work.
   

Troubleshooting

Keypad is not responding

Check battery.

Desired user code cannot be programmed

For security reasons, the first 4 digits of each user code must be unique. For example, you are unable to program a user code 4-8-1-5-1 as well as a user code 4-8-1-5-2.

Key cannot be removed when unlocked

This is a feature to ensure the door is always locked and the key is removed (store room function). To remove the key, return the key to vertical position to remove.

Emergency egress function

This lock has an emergency egress function which allows you to exit by turning the lever on the inside, regardless of whether it is in Auto-lock or Passage mode.

Important Safeguards

1. Read all instructions in their entirety. Read all instructions in their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all users of safety precautions.
4. Protect your user codes and programming code.
5. Dispose of used batteries according to local laws and regulations.

Prevent unauthorized entry. Since anyone with access to the back panel can change the user codes, you must restrict access to the back panel and routinely check the user codes to ensure they have not been altered without your knowledge. The use of a program code can help protect your system's settings.

This Manufacturer advises that no lock can provide complete security by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense. Builder's hardware is available in multiple performance grades to suit the application. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.

Kwikset
1-800-327-5625
www.kwikset.com

Documents / Resources

References

• Drilling Instructions | Kwikset
• Door Locks, Door Hardware, Smart Locks & Smartkey Technology | Kwikset

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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