Product Registration; Product Warranty; Contacting Maxtor; Customer Support - Maxtor 1394 External Storage Installation Manual

Personal Storage Installation Guide for Macintosh – 1394 Interface
6

Product Registration

Take advantage of the benefits!
By registering your new Personal Storage product, you'll
have the option to receive product updates, special offers,
and important information about other data storage
solutions from Maxtor.
Simply point your web browser to: www.maxtor.com
– go to the product registration page, and complete the
short questionnaire.

Product Warranty

Maxtor's warranty obligations are limited to the terms set forth: Maxtor warrants only
to the original consumer purchaser that new Maxtor Personal Storage products will be
free from defects in material and workmanship for 1 year from the date of original
purchase. Indigita has warranted to Maxtor that the Personal Storage Installation
Software materially conforms to the specifications. Any other software product which
may be distributed herewith are "AS IS" and without any warranty.
For a replacement Personal Storage product, the warranty on the replacement device is
the remainder of the warranty on the original device or 90 days, whichever is longer. If
you discover a defect, Maxtor will, at its option, repair or replace the product at no
charge to you, provided you return it during the warranty period, with transportation
charges prepaid, to Maxtor in Ireland, Singapore or the USA.
Personal Storage products must be properly packaged in Maxtor packaging or Maxtor
approved packaging to obtain warranty service. Before returning a Maxtor product,
please contact Maxtor at: +353 1 204 1111 (in Europe) or 1-800-2MAXTOR (in U.S.)
to obtain a Return Material Authorization (RMA) number. A copy of the receipt or a
bill of sale bearing the appropriate Maxtor serial number and model number may be
required for warranty service.The warranty applies only to the Maxtor products that
can be identified by the Maxtor trademark, trade name, serial number or logo affixed to
them. Maxtor does not warrant any product that is not manufactured by, for or with
permission from Maxtor.
This warranty is not applicable to: Abnormal wear and tear; Abuse, unreasonable use,
mistreatment, or neglect; Damage caused during installation of the Product; Damage
caused by the equipment or system with which the product is used; Damage caused by
modification or repair not made or authorized by Maxtor; Product whose Maxtor
Serial Number has been removed or defaced; Damage caused by liquids in the product
case; Damage to the products' interface or power connectors; Damage caused by use of
non-Maxtor packaging; Damage caused by improper or improperly used packaging;
Products that are determined to be stolen.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE
AND IN LIEU OF ALL OTHERS,WHETHER ORAL OR WRITTEN,
EXPRESSED OR IMPLIED. MAXTOR SPECIFICALLY DISCLAIMS ANY AND
ALL IMPLIED WARRANTIES, INCLUDING,WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE AND AGAINST INFRINGEMENT. additionally, maxtor does not
warrant that the personal storage installation software distributed in the Personal storage
kit will meet your requirements noR the performance or results that the operation of
the program will be uninterrupted or error free. No Maxtor dealer, agent or employee
is authorized to make any modification, extension or addition to this warranty.
MAXTOR IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, INDIRECT
OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT
NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, DOWNTIME,
GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT AND
PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR
REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH
MAXTOR DISK DRIVES OR MAXTOR PERSONAL STORAGE PRODUCTS
CONTAINING MAXTOR DISK DRIVES or any software product distributed
therewith.
Some states/jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or exclusions of implied warranties, so the above limitations or
exclusions may not apply to you.This warranty gives you specific legal rights, and you
may also have other rights that vary from jurisdiction to jurisdiction.
Maxtor may make changes or improvements in the product(s) described in this
publication at any time and without notice.This product tested to comply with FCC
standards for home or office use.
Copyright © 2002 Maxtor Corporation. All rights reserved. Printed in Holland. 1/02.
®
Maxtor is a registered trademark of Maxtor Corporation. Other brands or products
are trademarks or registered trademarks of their respective holders.

Contacting Maxtor

European Technical Assistance and

Customer Support

Technical assistance and customer support is available
from 8.30am to 5pm (GMT) Monday to Thursday and from
8.30am to 4pm (GMT) Friday.
Multilingual Support:
Telephone:
E-mail:
Fax:
Maxtor on the Internet
Home Page:
MaxFax Service
®
Use a touch-tone phone to order technical documents
from our 24 hour automated fax retrieval system.
Telephone:
US & Canada Technical Assistance and
Customer Support
1-800-262-9867 Product Support and Customer Service
Agents are available from 6 a.m. to 6 p.m. (mountain time)
Monday - Friday.
Maxtor on the Internet
Homepage:
Maxtor via E-mail
Customer Service E-mail: www.maxtor.com
Maxtor Outside the U.S. and Canada
Customer Support:
MaxInfo:
®
MaxFax :
Australia & Asia-Pacific
Language Support:
Vox:
Fax:
®
MaxFax :
BBS:
Asia-Pacific Technical Assistance
Tech Assistance Email page
http://www.maxtor.com/contactUs/emailmta.html
Customer Service Email page
http://www.maxtor.com/contactUs/emailcs.html
4
English, French and German
+353 1 204 1111 (all countries)
08 25 31 43 22 (in France)
01801 62 98 67 (in Germany)
www.maxtor.com
+353 1 286 1419
http://www.maxtor.com
+353 1 204 1122
http://www.maxtor.com
303-678-2015
303-678-2015, press 1
303-678-2618
English
+61-2-9369-3662
+61-2-9369-2082
+61-2-9369-4733
+61-2-9369-4293