Maxtor Product Warranty - Maxtor Installation Manual

Maxtor Product Warranty

Maxtor warranty obligations are limited to the terms set forth: Maxtor warrants to the original consumer purchaser that new Maxtor products will be free from defects in material and
workmanship for 3 years from the date of original purchase. For replacement disk drives, the warranty on the replacement drive is the remainder of the warranty on the original drive or
90 days, whichever is longer. For disk drives obtained under the Maxtor Upgrade Program, the warranty period is 3 years commencing on the date Maxtor ships the drive to the customer.
If you discover a defect, Maxtor will, at its option, repair or replace the product at no charge to you, provided you return it during the warranty period, with transportation charges
prepaid, to Maxtor in Dallas, TX; Bray, Ireland; or Singapore. Drives must be properly packaged in Maxtor or Maxtor-approved packaging to obtain warranty service. Before returning a
Maxtor product, please contact Maxtor at 1-800-2MAXTOR (in USA) to obtain a Return Material Authorization (RMA) number. A copy of the receipt or a bill of sale bearing the
appropriate Maxtor serial number and model number may be required for warranty service.
The warranty applies only to the Maxtor products that can be identified by the Maxtor trademark, trade name or logo affixed to them. Maxtor does not warrant any product that is not
manufactured by, for, or with permission from Maxtor.
This warranty is not applicable to:
• Abnormal wear and tear.
• Abuse, unreasonable use, mistreatment, or neglect.
• Damage caused during installation of the disk drive.
• Damage caused by the equipment or system with which the disk drive is used.
• Damage caused by modification or repair not made or authorized by Maxtor.
• Disk drives whose Maxtor Serial Number has been removed or defaced.
• Damage caused by use of non-Maxtor packaging
• Damage caused by improper or improperly used packaging.
• Damage caused by lack of ESD protection.
• Drives that are determined to be stolen.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR
IMPLIED. MAXTOR SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND AGAINST INFRINGEMENT. No Maxtor dealer, agent or employee is authorized to make any
modification, extension or addition to this warranty.
MAXTOR IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS PROFITS, DOWNTIME, GOODWILL,
DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM
OR DATA STORED IN OR USED WITH MAXTOR DRIVES.
Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction.
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