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Sena 50C User Manual

Motorcycle camera & communication system with mesh intercom
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USER GUIDE
Firmware Version: 1.3.x
Last updated on Apr 2, 2025
50C
MOTORCYCLE CAMERA & COMMUNICATION SYSTEM
WITH MESH INTERCOM™
The firmware version 1.3.x indicates that this manual is applicable to all
firmware updates within the version 1.3 series.

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Summary of Contents for Sena 50C

  • Page 1 USER GUIDE Firmware Version: 1.3.x Last updated on Apr 2, 2025 MOTORCYCLE CAMERA & COMMUNICATION SYSTEM WITH MESH INTERCOM™ The firmware version 1.3.x indicates that this manual is applicable to all firmware updates within the version 1.3 series.
  • Page 2 BEFORE GETTING STARTED Sena Motorcycles App WAVE Intercom App Download the Sena Motorcycles App or WAVE Intercom App from the Google Play Store or the Store. For detailed information on the Wave Intercom™, find the Wave Intercom User Guide from sena.com.
  • Page 3 TABLE OF CONTENTS ABOUT THE 50C 1.1 Key Features 1.2 Product Details 1.3 Package Contents INSTALLING THE HEADSET ON YOUR HELMET 2.1 Helmet Installation 2.1.1 Using the Gear Clamp Unit 2.1.2 Using the Clamp Unit 2.1.3 Using the Glued Surface Mounting Plate 2.2 Installing the Speakers...
  • Page 4 TABLE OF CONTENTS CONTINUED 4.4 Video Mode (Default: Normal Recording Mode) 26 4.4.1 Timelapse Video Mode 4.4.2 Loop Recording Mode 4.5 Taking Photos (Default: Normal Recording Mode) 4.5.1 Single Shot Mode 4.5.2 Burst Shot Mode 4.6 Video Tagging 4.7 Formatting SD Card 4.8 Changing the Wi-Fi Channel (Default: 5 GHz) PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES...
  • Page 5 TABLE OF CONTENTS CONTINUED MESH INTERCOM 8.1 What is Mesh Intercom? 8.1.1 Open Mesh 8.1.2 Group Mesh 8.2 Starting Mesh Intercom 8.3 Using the Mesh in Open Mesh 8.3.1 Channel Setting (Default: channel 1) 8.4 Using Mesh in Group Mesh 8.4.1 Creating a Group Mesh 8.4.2...
  • Page 6 TABLE OF CONTENTS CONTINUED 10.6 Group Intercom 10.7 Mesh Intercom Conference with Bluetooth Intercom Participant 11. UNIVERSAL INTERCOM 11.1 Universal Intercom Pairing 11.2 Two-Way Universal Intercom 11.3 Multi-Way Universal Intercom 11.3.1 Three-Way Universal Intercom 11.3.2 Four-Way Universal Intercom 11.4 Mesh Intercom Conference with Two-way Universal Intercom Participant 12.
  • Page 7 TABLE OF CONTENTS CONTINUED 15. CONFIGURATION SETTING 15.1 Headset Configuration Menu 15.1.1 Delete All Pairings 15.1.2 Remote Control Pairing 15.2 Software Configuration Setting 15.2.1 Language 15.2.2 Mesh Reach-Out (Default: Disable) 15.2.3 Equalizer (Default: Music Balance) 15.2.4 Audio Boost (Default: Enable) 15.2.5 VOX Phone (Default: Enable) 15.2.6...
  • Page 8 TABLE OF CONTENTS CONTINUED 16. TROUBLESHOOTING 16.1 Fault Reset 16.2 Factory Reset 16.3 The Camera’s Warning 16.3.1 Memory is Full 16.3.2 No microSD Card 16.3.3 MicroSD Card Error 16.3.4 High Temperature...
  • Page 9 Key Features • UHD Camera Integrated • Wave Intercom Compatible • Mesh Intercom 2.0 • Four-Way Intercom • Smart Audio Mix™ • Wi-Fi Enabled • Audio Multitasking™ • Bluetooth ® 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 9...
  • Page 10 Status LED Jog Dial Lens Field of view: 120 degrees Aperture: F/2.4 Camera Button MicroSD Card Slot Phone Button Speaker and Microphone Port DC Power Charging & Firmware Update Port 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 10...
  • Page 11 Hook and Loop Fastener Boom Hook and Loop for Boom Microphone Microphone Holder Fastener for Holder Hook and Loop Fastener Wired Microphone WiFi Charging Cable for Wired Microphone Allen Wrench 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 11...
  • Page 12 2. Insert the back plate of the clamp unit between the internal padding and external shell of the left side of the helmet. 3. Tighten the two screws until the clamp unit is fastened firmly to the helmet. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 12...
  • Page 13 1. Loosen the two screws on the back plate of the clamp unit with the included allen wrench. 2. Insert the back plate of the clamp unit between the internal padding and external shell of the left side of the helmet. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 13...
  • Page 14 2. Peel off the cover of the adhesive tape of the glued surface mounting plate and attach it to the helmet. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 14...
  • Page 15 2. Attach the speakers to the hook and loop fasteners for speakers inside the helmet. Note: If the helmet has deep ear pockets, you can use the speaker pads to bring the speakers closer to your ears. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 15...
  • Page 16 Note: You can use the boom microphone holder after attaching the hook and loop fastener for boom microphone holder on it to ensure secure installation. 3. Position the microphone close to your mouth. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 16...
  • Page 17 1. Peel off the cover of the hook and loop fastener for wired microphone to expose the adhesive tape. Then, attach the hook and loop fastener on the inside of the helmet’s chin guard. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 17...
  • Page 18 4. Insert the speaker cable into the speaker and microphone port to connect it to the main unit. 5. Close the cover of the speaker cable to lock the cable to the port. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 18...
  • Page 19 You can rotate the vertical angle by 360°. Loosen the wheel next to the main unit and rotate the main unit to set the desired angle. Tighten the wheel to lock it into position. 360° 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 19...
  • Page 20 “8°” visible. The vertical angle is changed to 8°. • Remove the angle plate and turn it backwards to make the angle display “32°” visible. The vertical angle is changed to 32°. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 20...
  • Page 21 The headset will be fully charged in about 2.5 hours. (The charging time may vary depending on the charging method.) Note: • Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC, or other locally approved agencies.
  • Page 22 Volume is set and maintained independently at different levels for each audio source (i.e., phone, intercom), even when the headset is rebooted. Volume Up Volume Down ROTATE ROTATE 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 22...
  • Page 23 LED in stand-by mode turns to red and you will hear a voice prompt, “Low battery.” The headset will automatically shut down soon after. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 23...
  • Page 24 Sena Camera App. Sena Camera Mode Application Button Recode video HOLD Video (normal recording, timelapse, loop recording) Capture a single photo (Single Shot) or Photo 8 photos (Burst Shot) 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 24...
  • Page 25 • The maximum size per video is limited to 4 GB. Therefore, when the video reaches the 4 GB size limit during recording, it saves and creates a new video to continue recording. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 25...
  • Page 26 • If you are recording in 2160p/30fps of video resolution, you cannot take a photo. • The camera resolution is fixed to 12MP. However, when you take a photo during video recording, the photo resolution is fixed to 8.3MP. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 26...
  • Page 27 Video Tagging must be started at least 3 minutes after Loop Recording starts. • Video Tagging recorded files are stored in EVENT folder. Formatting SD Card HOLD “Format SD card” Blinking “ Format SD card completed” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 27...
  • Page 28 • 5 GHz Blinking twice • 2.4 GHz = Blinking twice Note: IF YOUR SMARTPHONE OR REGION DOES NOT SUPPORT 5 GHz, YOU MUST CHANGE THE Wi-Fi CHANNEL TO 2.4 GHz. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 28...
  • Page 29 PIN, enter 0000. Device B Note: • When you turn on the 50C for the first time or reboot it after a factory reset, the 50C will automatically enter phone pairing mode. • To cancel phone pairing, press any button.
  • Page 30 3. Tap the Phone Button. Blinking “ GPS pairing” 4. Select 50C in the list of devices detected. If your Bluetooth device Bluetooth asks for a PIN, enter 0000. Device B 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 30...
  • Page 31 5.4.2 Media Selective Pairing - A2DP Profile 1. Press and hold the Phone Button for 5 seconds. Blinking HOLD “ Phone pairing” 2. Tap the Jog Dial. Blinking “ Media selective pairing” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 31...
  • Page 32 5 PaIrIng the headSet wIth Other BluetOOth devICeS 3. Select 50C in the list of Bluetooth devices detected. If your mobile Bluetooth phone asks for a PIN, enter 0000. Device B 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 32...
  • Page 33 This is a word or a group of words such as “Hey Siri“ or “Hey Google.” Activate the Siri or Google Assistant Installed on Your Smartphone “ Hey Google” or “Hey Siri” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 33...
  • Page 34 (5) Cancel (3) Speed dial 2 3. Call one of your Speed Dial Presets numbers. “ Speed dial (#)” 4. Redial the last number called. “ Last number redial” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 34...
  • Page 35 • Music sharing will be paused when you are using your mobile phone or listening to GPS instructions. • Music sharing will be terminated if the headset starts a multi-way intercom conference. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 35...
  • Page 36 2. The Creator will share music with the first participant that accepts the request. [Participant] Accept [Participant] Refuse HOLD Terminate Sharing Music HOLD “Music sharing off” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 36...
  • Page 37 The working distance between each 50C in Mesh Intercom can be up to 1.2 mi (2 km) in open terrain. In open terrain, the Mesh can be extended up to 5 mi (8 km) between a minimum of six users.
  • Page 38 Group Mesh by Mesh Grouping, the headset automatically switches from Open Mesh to Group Mesh. Up to 24 users can all be connected in each private group. Group Mesh 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 38...
  • Page 39 8 MESH INTERCOM Starting Mesh Intercom When Mesh Intercom is enabled, the 50C will automatically connect to nearby 50C users and allow them to talk to each other. Mesh Intercom On Blinking “ Mesh intercom on, Open Mesh, channel 1”...
  • Page 40 • If you do not press any button for approximately 10 seconds in a specific channel, the channel is automatically saved. • The channel will be remembered even if you turn off the 50C. • You can use the Sena Motorcycles App to change the channel.
  • Page 41 Note: If the Mesh Grouping is not completed within 30 seconds, the current user (You) will hear low-toned double beeps and the new users (D and F) will hear a voice prompt, “Grouping failed.” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 41...
  • Page 42 Group Mesh Note: If you have never participated in Group Mesh, you cannot toggle between Open Mesh and Group Mesh. You will hear a voice prompt, “No group available.” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 42...
  • Page 43 Reset Mesh If a headset in an Open Mesh or Group Mesh resets the Mesh, it will automatically return to Open Mesh (default: channel 1). HOLD “Reset Mesh” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 43...
  • Page 44 When switching back, you will hear a voice prompt, “Wave Intercom off. Mesh Intercom on.” Note: When the WAVE Intercom App is in use, the Bluetooth Intercom becomes temporarily disabled. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 44...
  • Page 45 (B)’s mobile phone. • Your friend (B) can display the QR code on the mobile phone by tapping > QR code ( ) on the Sena Motorcycles App. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 45...
  • Page 46 1. The Blinking HOLD “ Intercom pairing” Turns blue 2. The users‘ headsets will be automatically paired. 3. Repeat the steps above to pair with other headsets (C and D). 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 46...
  • Page 47 (A), and headset (B) is the Third Intercom Friend of headset (A). Intercom Pairing Order Last-Come, First-Served Intercom Friend1 Intercom Intercom Friend1 Friend2 Intercom Intercom Intercom Friend1 Friend2 Friend3 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 47...
  • Page 48 Start/End Conversation with the First Intercom Friend D Intercom Friend1 Start/End Conversation with the Second Intercom Friend C Intercom Friend2 Start/End Conversation with the Third Intercom Friend B Intercom Friend3 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 48...
  • Page 49 (A). Intercom Intercom Friend1 Friend2 4. Now you (A) and two Intercom Friends (B and C) are having a Three-Way Intercom Conference. Intercom Intercom Friend1 Friend2 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 49...
  • Page 50 Note: When you disconnect the second friend (B), you will be disconnected with the third participant (D) as well. This is because the third participant (D) is connected with you via the second friend (B). 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 50...
  • Page 51 3. To disconnect the mobile phone call during a conference phone call, tap the Phone Button. End Phone Call from Conference Note: When you have an incoming intercom call during a mobile phone call, you will hear high-toned double beeps. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 51...
  • Page 52 Bluetooth Intercom connection and use Mesh Intercom between Sena headsets that support both Bluetooth Intercom and Mesh Intercom. 1. Tap the Mesh Intercom Button to turn on Mesh Intercom. Mesh Intercom Bluetooth Intercom 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 52...
  • Page 53 Section 10.4: “Multi-Way Intercom.” The audio quality will be reduced if you connect to two or more Bluetooth intercom friends while using Mesh Intercom. Mesh Intercom + Three-Way Intercom Mesh Intercom + Four-Way Intercom 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 53...
  • Page 54 If Bluetooth intercom friend (C) connects with Bluetooth Intercom to You and B who are using Mesh Intercom, a closed loop will be created and they will experience severe noise. Closed Loop 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 54...
  • Page 55 You and Intercom friend (B). Or, if You or Intercom friend (B) turn on Mesh Intercom, Mesh Intercom will turn on for You and Intercom friend (B) and Bluetooth Private Intercom will automatically turn off. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 55...
  • Page 56 Universal Intercom allows you to have intercom conversations with users of non-Sena Bluetooth headsets. Non-Sena Bluetooth headset can be connected to the Sena headset if they support the Bluetooth Hands-Free Profile (HFP). You can pair the headset with only one non-Sena headset at a time.
  • Page 57 1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another headset (C) for the Three-Way Conference Intercom.
  • Page 58 11 UNIVERSAL INTERCOM 4. Now you (A), non-Sena Bluetooth headset (B), and the other headset (C) are having a Three-Way Conference Intercom. Non-Sena Headset 11.3.2 Four-Way Universal Intercom You may make the Four-Way Universal Intercom call the same way as a normal Four-Way Intercom call.
  • Page 59 A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include one Universal Intercom friend. You can start a Two-way Universal Intercom conversation with your Universal Intercom Friend to include it in the Mesh. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 59...
  • Page 60 Navigate Forward/Backward Through Preset Stations ROTATE ROTATE 4. Save the station in the preset number you choose or delete the station from memory. Save Station to the Delete Station from Preset Number Memory 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 60...
  • Page 61 1. Scan for stations. Start Scanning 2. The Sena tuner pauses at each station it finds for 8 seconds before moving to the next. 3. Save the current station. The station will be saved as the next preset number.
  • Page 62 12 USING THE FM RADIO 12.5 Navigating Preset Stations Using the methods above, up to 10 radio stations can be stored. You can navigate through the saved stations. Navigate through Preset Stations 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 62...
  • Page 63 Switch to Group Mesh “Hey Sena, Group Mesh” End the Bluetooth intercom “Hey Sena, End Intercom” and Mesh intercom Standby/ Bluetooth Play Music “Hey Sena, Play Music” Intercom/ Mesh Intercom 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 63...
  • Page 64 • Voice command performance may vary based on the environmental conditions. To improve the performance, minimize wind noise on the microphone by using a large microphone sponge and closing the visor. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 64...
  • Page 65 • A USB Power & Data Cable (USB-C) is not included in the package. • Do not connect the WiFi Charging Cable to your PC or Mac to use the 50 Series Updater Software. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 65...
  • Page 66 1. Turn on the headset and the Remote Control device. 2. Execute Remote Control Pairing. 3. Enter pairing mode in the Remote Control device. The headset will automatically connect with the Remote Control device in pairing mode. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 66...
  • Page 67 Equalizer will not be effective at the maximum volume and only work below the maximum volume. If Audio Boost is disabled, Equalizer will work across all volume ranges. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 67...
  • Page 68 • The intercom distance of HD Intercom is relatively shorter than that of normal intercom. • HD Intercom will become disabled temporarily when Bluetooth Intercom Audio Multitasking is enabled. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 68...
  • Page 69 • Some GPS devices may not support this feature. • The Audio Multitasking feature can be configured through the Intercom-Audio Overlay Sensitivity and the Audio Overlay Volume Management settings. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 69...
  • Page 70 “Hey Siri” or “Hey Google.” If you do not want to wake up Siri or Google Assistant with your voice, disable this feature. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 70...
  • Page 71 When it is disabled, the background noise is mixed with your voice during intercom. 15.3 Camera Configuration Setting You can change the settings of the camera through the Sena Camera App. Sena Camera 15.3.1 Photo Mode (Default: Single Shot Mode) You can select the photo mode to be either Single Shot or Burst Shot.
  • Page 72 Smart Audio Mix allows you to record everything you hear through your speakers as well as your voice during video recording. The function that governs Smart Audio Mix is called Speaker Sound Recording. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 72...
  • Page 73 15.3.9 Format SD Card SD card format will remove all files from a microSD card. When you use a new card for the first time, always format it before using the camera. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 73...
  • Page 74 To erase all of your settings and start fresh, the headset can be restored to factory default settings using the Factory Reset feature. HOLD “Factory reset” “ Headset reset, good-bye” 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 74...
  • Page 75 “SD card error” → Please check the microSD card. 16.3.4 High Temperature If the camera system becomes too “ High temperature problem” → Cool down the camera before further use. 50C Motorcycle Camera & Communication System with Mesh Intercom™ | 75...
  • Page 76 Hero3 and Hero4 allowing for Bluetooth capabilities. ® The Bluetooth word mark and logos are owned by the Bluetooth SIG, ® Inc. and any use of such marks by Sena is under license. iPhone ® iPod touch are registered trademarks of Apple Inc. ®...