Lectron VORTEX PLUG SUPERCHARGER User Manual page 11

F R E Q U E N T L Y A S K E D Q U E S T I O N S
Q: Where can I find a list of
automakers that use the
Tesla North American
Charging Standard (NACS)?
Q: Which Supercharger sites are
compatible with my vehicle?
Q: What can I do if excessively warm
weather causes charging faults?
Q: Can I use the Vortex Plug at any
Tesla Supercharger?
Q: How many Supercharger ports will
be accessible with the Vortex Plug?
Q: How do I activate a Tesla
Supercharger if plug-and-charge
isn't working?
Q: What should I do if the
Supercharger cord is too
short to reach my EV?
A: Tesla provides a list of supported and upcoming automakers at
tesla.com/NACS
A: Add your vehicle details to the Tesla app or use Tesla's interactive map at
tesla.com/NACS to see compatible sites.
A: Let the charger and adapter cool down for about 30 minutes before retrying.
This is a built-in safety feature.
A: The Vortex Plug is compatible with V3 and V4 Tesla Superchargers. It may
not function at older Superchargers unless updated by Tesla. Use the Tesla
app or map at tesla.com/NACS to confirm site compatibility.
A: Over 15,000 Supercharger stalls support NACS. Check the Tesla app or map
at tesla.com/NACS for compatible locations.
A: Use the Charge Assist app on your vehicle's onboard settings to manually
start charging.
A: End-row chargers offer more space. If needed, occupy two spots and charge
during off-peak hours when more chargers are available.
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