General Program Problems; A Program Crashes; A Program Stops Responding; A Solid Blue Screen Appears - Dell Dimension 4100 Solution Manual

32 So lv ing Pr o ble m s
A .D LL
R E Q U I R E D F I L E W A S N O T F O U N D
trying to open is missing an essential file. To remove and then reinstall the
program:
Click the Start button, point to Settings, and then click Control Panel.
1
Double-click the Add/Remove Programs icon.
2
Select the program that you want to remove.
3
Click Add/Remove and follow the prompts on the screen.
4
See the program documentation for installation instructions.
5

General Program Problems

A program crashes

S
E E T H E S O F T W A R E D O C U M E N T A T I O N
maintain websites with information that may help you to solve the problem.

A program stops responding

P <C > < A
R E S S T R L L T
program that is no longer responding. Then click the End Task button.

A solid blue screen appears

T
U R N T H E C O M P U T E R O F F
or a proper shutdown (see page 16), press the power button until the computer
turns off. Press the power button again to restart the computer. The solid blue
screen appears because you were not able to perform a proper Windows
shutdown. ScanDisk will automatically run during the start-up process. Follow
the instructions on the screen.
— The program that you are
— Many software manufacturers
> < D >— In the Close Program window, select the
E L
—
If the computer does not respond to a keystroke