InHand Networks Edge Router 805 Product User Manual Table of contents Overview Hardware LED Indicators Restore to Factory Defaults Default Settings Quick Guide Environment Setup 4.2.1 Wired Connection 4.2.2 5G/4G Connection Connect to InCloud Manager ...
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Internet 6.1.1 Wired Connection 6.1.2 Wireless Connection 6.1.3 5G/4G Connection 6.1.4 Uplink Table 6.1.5 Uplink Settings 6.2 Local Network 6.3 Wi-Fi 6.4 VPN 6.4.1 IPSec VPN 6.4.2 L2TP VPN 6.4.2.1 Work as a client 6.4.2.2 Work as a Server 6.4.3 VXLAN VPN 6.5 Security https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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6.6.4 Fixed Address List 6.6.5 Static Routes 6.6.6 Dynamic DNS 6.6.7 Passthrough Settings 6.7 System 6.7.1 adm Management 6.7.3 Remote Access Control 6.7.4 System Clock 6.7.5 Device Options 6.7.6 Configuration Management 6.7.7 Device Alarms 6.7.8.1 Ping 6.7.8.2 Traceroute 6.7.8.3 Capture 6.7.10 Log Server https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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Copyright Statement This user manual contains copyrighted content, and the copyright belongs to InHand Networks and its licensors. Without written permission, no organization or individual may excerpt, copy any part of the content of this manual, or distribute it in any form.
Copyright Information The content of this user manual is protected by copyright laws, and the copyright belongs to InHand Networks and its licensors, reserving all rights. Without written permission, the content of this manual may not be used, copied, or distributed without authorization.
Steady in green --- Cellular network connected. Blink in blue --- Wired network connecting. Steady in blue --- Wired network connected. Off --- 2.4G Wi-Fi disabled. Wi-Fi 2.4G Steady in blue --- Starting up. Blink in blue --- On working https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Step 4: The power indicator light will flash slowly. Release the Reset button, and the factory reset will be successful. The device will restart normally. Default Settings Function Default Settings Cellular Dialing Default dialing is set to "SIM1" https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Step 1: Install the 4G/5G and Wi-Fi antennas and insert the SIM card. Step 2: Connect the power cable and an Ethernet cable; connect any LAN port to your PC. Step 3: Set your PC's IP address to be on the same subnet as the edge router. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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(adm/123456), access the device's web management interface. If the page shows a security warning, click on the "Hide" or "Advanced" button and select "Proceed" to continue. Fig.4-1 Device Web Login Page Quickly connect to the Internet https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
To use InCloud Manager to manage your ER805, please follow the steps below: 4.3.1 Registration In your web browser (we recommend using Google Chrome), enter the following URL: https://star.inhandcloud.com. You will be automatically redirected to the portal page, where you can select https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Fig. 4-3-1 Choose SaaS Services Note:When a device is initially added to the platform account, it will automatically receive a 1-year Essential license. Users can renew the license through the "License" menu. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
In the "Devices" section, you can click on the "Device Name" to access the device's details page. 5.1.1 Overview Click on [ Dashboard ] in the left menu to access the dashboard interface. Here, you can view essential device information, interface status, traffic statistics, cellular signal strength, and the number of connected Wi-Fi devices. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
5.1.2 Data Usage In this function, you can view the traffic usage and historical data of various upstream links. Fig. 5-1-2 Data Usage 5.1.3 Cellular Signal In this function, you can view cellular signal curves such as RSSI, RSRP, RSRQ, and SINR. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
5.2 Local Device Information Through the platform's "Remote Access" feature, you can assist in real-time viewing and configuring of devices. Select the target device, click "Remote Access," and it will open the device's local login interface. Fig. 5-2-a Remote Access Entry https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Time: Displays the device's time zone and system time. Serial: A unique code that serves as an identifier for the device and can be used for indexing or adding the device to a platform account. Internet Access: The upstream interface used by the device for internet connectivity. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Users can monitor the usage of traffic on each upstream interface since the router was powered on through the "Dashboard > Traffic Statistics" feature. The data in traffic statistics will reset after the device is rebooted. If you need to review historical traffic records, you can access this information on the device's details page within InCloud Manager. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
In the "Dashboard > Top 5 Client Traffic" feature, users can view the current ranking of client traffic usage for devices connected to the router. It displays up to 5 records, and when a client disconnects, its statistical data will be cleared. Fig 5-2-5 Top 5 clients by traffic https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Fig. 5-2-6 Link Monitor interface 5.2.7 Cellular Signals You can access the "Status > Cellular Signal" feature to check the signal strength of SIM cards under the cellular interface, along with parameters such as RSSI, SINR, RSRP, and more. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Through the "Status > Clients" feature, users can view detailed information about both wired and wireless clients connected to the router. This includes details such as names, addresses, MAC addresses, VLANs, connected subnets, traffic usage, online duration, and more. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Fig. 5-2-8 Clients connected to ER805 5.2.9 VPN You can access the "Status > VPN" feature to view information about IPSec VPN and L2TP VPN, including their status, traffic, and the duration of the most recent connection. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Uplink Switching. WAN2/LAN1 Switching. Reboot. Upgrade. 5.2.11 Logs Through the "Status > Logs" feature, users can examine the system logs, which contain information about the device's operational history. When the device encounters issues, technical personnel can use these logs for https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
WAN1, and Cellular. It can support up to four upstream links, including WAN1, WAN2, Cellular, and Wi-Fi (STA). WAN2 and Wi-Fi (STA) interfaces need to be manually added and can be removed as needed. 6.1.1 Wired Connection https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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Static IP: Users have the option to manually configure an address either obtained from their internet service provider or one that is within the same network segment as their upstream device. Once the configuration is complete, the router will access the network via the specified static IP address. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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Fig. 6-1-1-c Set up Dial-up Internet Access When you require dual WAN connections, they can click the "Add" button in the [ Internet ] menu to add the WAN2 interface. The WAN2 interface supports the same configuration options as the WAN1 interface. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
The ER805 supports connecting as a client to an on-site AP's network. To do this, click on the "Add" button as shown in the illustration, select "Wi-Fi (STA)," and fill in the required parameters, including the SSID name and password. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
ER805 router will automatically establish a dial-up connection and connect to the network when powered on. To configure APN (Access Point Name) parameters, users can select the "Cellular" interface in the [ Internet ] menu and click the "Edit" button to access the APN parameter configuration interface. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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You can select the "Cellular" interface in the [ Internet ] menu and click the "Policy" button to access the SIM card’s policy parameter configuration interface. Fig. 6-1-3-b Edit the SIM cards' traffice policy https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Interfaces are arranged from top to bottom based on their priority, with higher priority interfaces taking precedence in determining the current upstream interface for device operation. Fig. 6-1-4 Uplink Table Interface 6.1.5 Uplink Settings You can configure link detection settings and establish collaboration modes between different upstream interfaces through the "Internet > Upstream Link Settings" feature. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
LAN port through [ Interface Management ] or apply them to the desired SSID in the Wi-Fi settings. This series of operations is intended to ensure that client devices can https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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Fig 6-2-a Local Network List Click the "Add/Edit" button to add a new local network or edit an existing one. Fig. 6-2-b Add/Edit the local network https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
The ER805 can function as an Access Point (AP) to provide multiple SSID wireless network access. Users have the flexibility to customize different SSIDs for various purposes and configurations. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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Fig. 6-3-a Wi-Fi List By clicking the "Add/Edit" button under "Wi-Fi > Wi-Fi List," you can add a new SSID or edit an existing one. Fig. 6-3-b Edit the SSID Notes: https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
It is widely used for establishing secure remote access, site- to-site connections, and Virtual Private Networks (VPNs). IPsec VPN ensures data protection and security through encryption and authentication methods. Click the "Add" button under "VPN > IPSec VPN" to add a new IPSec VPN. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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In IPSec, during the negotiation of a security policy, an additional key exchange is performed in Phase 2 to enhance communication security. Options: 1, 2, 5, 14, 15, 16, 19, 20 Timeout: Sets the IPSec SA aging time, default is 86400 seconds. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Username/Password: Usernames and passwords that need to be configured the same on both ends during L2TP negotiation. Authentication Mode: Setting the L2TP authentication mode. Enable Tunnel Authentication: When enabled, both ends need to configure the same username and password for tunnel authentication. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
IP network between the source and destination network devices. It achieves data transmission and forwarding by encapsulating user-side packets in a specific manner. Click the "Add" button under "VPN > VXLAN VPN" to create a new VXLAN VPN. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
In the [ Security ] menu, users can configure advanced features related to firewalls, policy routing, and traffic shaping. 6.5.1 Firewall The firewall currently includes functions such as inbound rules, outbound rules, port forwarding, MAC address filtering, and more. 6.5.1.1 Inbound Rules/Outbound Rules https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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IP address, they can use inbound firewall rules to restrict traffic from that IP address. Fig. 6-5-1-1-a Firewall Function Entry Furthermore, IT personnel can utilize outbound firewall rules to restrict certain users' access to external networks. Inbound and outbound rules share the same configurable content, with the only distinction being the default rules. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
1024 under the WAN1 interface. External users only need to enter "https://WAN1 address:1024" in their browser to access the target device's data, where the WAN1 address is the IP address of the WAN1 interface. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
You can create multiple MAC addresses in the list, add address descriptions, and set it to allow only the MAC addresses to access the network (whitelist), or you can block MAC addresses in the list from accessing the network (blacklist). https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
This improves the flexibility and control of routing decisions, enhances link utilization efficiency, and reduces enterprise costs. Click the "Add" button under "Security > Policy Routing" to create a new policy routing rule. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Create a traffic shaping policy to optimize your network based on each protocol, giving users control and prioritizing critical business traffic. This feature can also reduce the bandwidth allocated to entertainment traffic.You can configure traffic shaping rules in "Security > Traffic Shaping > Add/Edit." https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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Fig. 6-5-3-b Add a traffic-shaping rule Traffic shaping policies consist of a series of rules executed sequentially, similar to custom firewall rules. Each rule comprises two main components: the type of traffic to restrict or adjust and how to limit or adjust that traffic. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
The value of Reserved Bandwidth should not be greater than the Limit Bandwidth. 6.6 Services 6.6.1 Interface Management You can configure local networks allowed through a specific interface and set the interface's speed in the "Services > Interface Management" function. Fig. 6-6-1-a Interface Management https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
The DHCP (Dynamic Host Configuration Protocol) service operates in a client/server communication mode, where clients request IP addresses from servers, and servers respond to these requests by assigning IP addresses dynamically to clients.You can configure the DHCP server’s IP address pool using the "Services > DHCP Server" feature. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
When users don't set DNS server addresses in "Services > DNS Server," the DNS addresses obtained from the device's upstream interface will be used for domain name resolution. When users configure DNS server addresses, the configured DNS addresses will be used for domain name resolution. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
You can use the "Services > Fixed Address List" function to allocate a fixed IP address to a device based on its MAC address. This means that the device will consistently receive the same IP address every time it connects to the ER805. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
You can configure static routing entries using the "Services > Static Routing" feature to enable data to be forwarded through specified paths and interfaces. The contents of the static routing table are manually created by users, and routing entries generated by other services, such as VPN functionality, will not be displayed in this table. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Dynamic DNS technology allows users with dynamic IP addresses to have a fixed name server. This enables external users to connect to the URL of users with dynamic IP addresses through regular updates. You can manually configure the Dynamic DNS server address under the "Services > Dynamic DNS" feature. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Register for a username by clicking on the URL below the service provider. Password: The password set by the user during registration. 6.6.7 Passthrough Settings You can enable the IP Passthrough feature through "Service > Passthrough Settings." Once enabled, client devices can obtain the upstream interface address of the ER805. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
The initial username and password for the device are "adm" and "123456." To ensure the security of your device, it's recommended that you change the password. You can do this by clicking on "adm" in the top navigation bar and selecting "Change Password" from the dropdown menu. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Fig. 6-7-1 Modify the Password 6.7.2 Cloud Management The InCloud Service (star.inhandcloud.com) is a cloud platform developed by InHand Networks to address the challenges faced by enterprise networks, such as slow deployment, complex operations, and poor user experiences. This platform is designed with a focus on user needs and integrates features like zero-touch deployment, intelligent operations and maintenance, security protection, and excellent user experience capabilities.
You can use the "System > Clock" function to select their current time zone and configure NTP (Network Time Protocol) server addresses to synchronize the device's system time with an NTP server. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Fig. 6-7-4 Set the time zone and NTP server 6.7.5 Device Options In the "System > Device Options" section, users can perform various device operations such as rebooting, upgrading firmware, and restoring factory settings. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
It's important to note that even if a user doesn't select certain alarm options, related alarm events will still be recorded in the device's local logs. You can configure alarm event types and email addresses for alarm notifications in the "System > Device Alarms" menu. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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You can use the "Send Test Email" option to verify whether the outgoing email configuration is correct. This test email will help you ensure that the device can successfully send alarm notifications to the specified email address. Fig. 6-7-7-b Mail receiving settings 6.7.8 Tools https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
IP address in "System > Tools > Traceroute," choose the outgoing interface for the traffic, click "Start," and check the device's connectivity to the target IP by tracing the route. Fig. 6-7-8-2 Traceroute https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Fig. 6-7-9 Set the scheduled reboot time 6.7.10 Log Server A log server is a dedicated server or software application used to collect, store, and manage log information generated by network devices, applications, and operating systems. These log records include events, warnings, https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
6.7.11.2 Accelerated Forwarding This feature can be used to accelerate packet forwarding and enhance network performance. It is turned off by default. After enabling this feature in "System > Other Settings > Accelerated Forwarding," the device's cellular speed will significantly improve. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
SIP ALG consists of two technologies: Session Initiation Protocol (SIP) and Application Layer Gateway (ALG). This protocol is typically used to assist in managing and handling SIP communications (Session Initiation Protocol for establishing and managing real-time communication sessions, such as voice and video calls). https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
Between enterprise branches, there is often a need for mutual access to facilitate business data transfer, video conferencing, and other requirements. Traditional VPN configurations can be complex and troubleshooting can be challenging. InHand Networks introduces SD-WAN network functionality, which, through a user-friendly interface, assists users in rapidly establishing connections between branches. This not only enhances link flexibility but also significantly reduces operational and management complexity, ultimately providing enterprise users with a better network experience.
All branch devices establish tunnels through the central device, and traffic between branch devices passes through the central device. Hub: Central devices require a public IP address to ensure the operation of the SD-WAN network. Users can also address the issue of insufficient public IPs through IP mapping. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
IP mapping information for the device. If you need to modify the device's network configuration, you can click the "Edit" button for the local network to perform remote configuration. Fig. 6-7-12-2-a Add Hub https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
After the network is added, you will be automatically directed to the topology page. Alternatively, you can go to the "SD-WAN Network" list and click on the network name to access the topology details page. Within the network, all branch devices establish connections with the central device. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
After installation, ensure that the device is stable to prevent accidental drops and potential damage. 3. Ensure that the device's operating environment meets the temperature and humidity requirements specified in the user manual. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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6. Factory Reset: Perform a factory reset on the router and then attempt to connect again. 3.Is the cloud platform free of charge? InHand Networks has been committed to providing high-quality network services for small and medium- sized chain organizations. When users utilize the cloud platform services, they are required to purchase licenses for each device to access the extensive cloud-based features.
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SD-WAN, Connector, and more, you would need to combine local device settings with the cloud platform. If you are unable to resolve the issue using the above steps or encounter any other problems, please contact InHand Networks for technical support. You can visit www.inhandnetworks.com for more information. https://help.inhand.com/portal/en/kb/articles/er805-product-user-manual...
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