Solving Drive Key Problems - HP dx2290 - Microtower PC Service & Reference Manual

Table D-15 Solving CD-ROM and DVD Problems (continued)
Cannot eject compact disc (tray-load unit).
Cause
CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot read a disc or takes too long to start.
Cause
Media has been inserted upside down.
The DVD-ROM drive takes longer to start because it has to
determine the type of media played, such as audio or video.
CD or DVD disc is dirty.
Windows does not detect the CD-ROM or DVD-ROM drive.
Recording or copying CDs is difficult or impossible.
Cause
Wrong or poor quality media type.
USDT computer boots too slow after removing a CD-ROM or DVD drive.
Cause
The system is searching for the drive during boot because the
drive cable is still attached to the system board.

Solving Drive Key Problems

If you encounter Drive Key problems, common causes and solutions are listed in the following table.
Table D-16 Solving Drive Key Problems
USB Drive Key is not seen as a drive letter in Windows XP.
Cause
The drive letter after the last physical drive is not available.
96 Appendix D Troubleshooting Without Diagnostics
Solution
from the drive until the tray is fully extended, then remove
the disc.
Solution
Re-insert the Media with the label facing up.
Wait at least 30 seconds to let the DVD-ROM drive determine
the type of media being played. If the disc still does not start,
read the other solutions listed for this topic.
Clean CD or DVD with a CD cleaning kit, available from most
computer stores.
1. Use Device Manager to remove or uninstall the device.
2. Restart the computer and let Windows detect the CD or
DVD driver.
Solution
1. Try using a slower speed when recording.
2. Verify that you are using the correct media for the drive.
3. Try a different brand of media. Quality varies widely
between manufacturers.
Solution
Disconnect the drive cable from the system board.
Solution
Change the default drive letter for the Drive Key in Windows
XP.