Solving Front Panel Component Problems - HP dx2290 - Microtower PC Service & Reference Manual

Table D-16 Solving Drive Key Problems (continued)
USB Drive Key not found (identified).
Cause
The device is attached to a USB port that has been hidden in
Computer Setup.
The device was not properly seated before power-up.
System will not boot from USB Drive Key.
Cause
Boot order is not correct.
The image on the device is not bootable.
The computer boots to DOS after making a bootable Drive Key.
Cause
Drive Key is bootable.

Solving Front Panel Component Problems

If you encounter problems with devices connected to the front panel, refer to the common causes and
solutions listed in the following table.
Table D-17 Solving Front Panel Component Problems
A USB device, headphone, or microphone is not recognized by the computer.
Cause
Device is not properly connected.
The device does not have power.
The correct device driver is not installed.
The cable from the device to the computer does not work.
Solution
Run the Computer Setup utility and ensure that the USB
Legacy Support Mode is set to Enabled.
Ensure the device is fully inserted into the USB port before
applying power to the system.
Solution
Run the Computer Setup utility and change boot sequence
in Main.
Follow the procedures described in the "ROM Flash:
Replicating the Setup: Creating a Bootable Device: Supported
USB Flash Media Device" section of the Service Reference
Guide.
Solution
Install the Drive Key only after the operating system boots.
Solution
1. Turn off the computer.
2. Reconnect the device to the front of the computer and
restart the computer.
If the USB device requires AC power, be sure one end is
connected to the device and one end is connected to a live
outlet.
1. Install the correct driver for the device.
2. You might need to reboot the computer.
1. If possible, replace the cable.
2. Restart the computer.
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