Recovering Encrypted Data
✎
Desktop Management Guide
To recover data after replacement of the ProtectTools chip, you must
have the following:
■
SPEmRecToken.xml—the Emergency Recovery Token Key
■
SPEmRecArchive.xml—hidden folder, default location:
C:\Documents and Settings\All Users\Application
Data\Infineon\TPM Software\Recovery Archive
■
ProtectTools passwords
❏
Setup
❏
Take Ownership
❏
Emergency Recovery Token
❏
Basic User
1. Restart the computer.
F10
2. Press the
key as soon as the monitor light turns green.
If you do not press the
the computer off, then on again, and press the
access the utility.
3. Type the Setup password, then press
4. Use the up or down arrow key to select a language, then press
Enter
.
5. Use the left or right arrow key to move to the Security tab, then
use the up or down arrow key to move to Embedded Security
Enter
Device. Press
6. If only one selection, Embedded Security Device—Disable, is
available:
a. Use the left or right arrow key to change it to Embedded
Security Device—Enable. Press
b. Use the left or right arrow key to move to File. Use the up or
down arrow key to move to Save Changes and Exit. Press
Enter
, then press
c. Go to step 1.
www.hp.com
F10
key at the appropriate time, you must turn
Enter
.
F10
F10
to confirm.
Desktop Management Guide
F10
key again to
.
to accept the change.
35
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