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OWNER'S FILTER MANUAL
E6 TWIN ALTERNATING
Franklin Water Treatment, LLC
hellenbrand.com

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Summary of Contents for Hellenbrand E6 Series

  • Page 1 OWNER'S FILTER MANUAL E6 TWIN ALTERNATING Franklin Water Treatment, LLC hellenbrand.com...
  • Page 2: Table Of Contents

    = _______ Total Grains Per Day Dealer Name __________________________________________________ Phone _______________________________ Address _______________________________________________________ Email ________________________________ ____________________________________________________________________________________________ Hellenbrand products are not for sale or distribution into the State of California effective 8/31/18 Copyright ©2024, Franklin Water Treatment, LLC. All Rights Reserved.
  • Page 3: Soft Water Basics

    60 lbs. of salt a month. Fill the tank approximately three-fourths full, with a minimum of 12” of salt. DO NOT USE Block Salt when the E6 Series control is programmed with a brine tank prefill. Block salt does not dissolve quickly enough to provide a good regeneration.
  • Page 4: Pre-Installation Check List

    PRE-INSTALLATION CHECK LIST (All electrical & plumbing should be done in accordance to all local codes) iron must be replaced. If piping is blocked with iron, additional Water Pressure: A minimum of 25 pounds of water pressure equipment must be installed ahead of the water conditioner to (psi) is required for regeneration.
  • Page 5: Installation Instructions

    INSTALLATION INSTRUCTIONS (All electrical & plumbing should be done in accordance to all local codes) CAUTION: 5. Some contractors make drain line using 5/8” polytube (See • Do not use vaseline, oils or other hydrocarbon lubricants or spray silicone anywhere. A silicon lubricant may be used figure 6a, page 6) or a 3/4”...
  • Page 6: Programming

    PROGRAMMING General Information The E6 Series control valve is the “brain” of your twin alternating water softener. It consists of the valve body and powerhead with solid state microprocessor. The display panel (see Figure 7) consists of the LCD display and five push buttons which are used in displaying and program- ming the water softener settings.
  • Page 7: Set Time Of Day

    SET TIME OF DAY =  Up Arrow =  Down Arrow STEP 1 Step 1 - Press SET CLOCK. Step 2 - Current Time (hour): Set the hour of the day using  or  buttons. AM/PM toggles after 12. Press NEXT to go to step 3. SET TIME STEP 2 6:35...
  • Page 8: Softener Setup

    Manual Regeneration CAPACITY REMAINING To initiate a manual transfer of tank, press and hold REGEN button. This will initiate a regeneration on the tank previously in service and put standby tank into service. Alternate Tanks To switch tanks manually without cycling the regeneration, press and hold SET CLOCK and ...
  • Page 9 STEP 6S STEP 6S – Select the time for the fourth cycle (which in this example is dn BRINE) using the  or  button. Press NEXT to go to Step 7S. Press REGEN to return BRINE BRINE to the previous step. STEP 7S STEP 7S –...
  • Page 10: Diagnostics

    DIAGNOSTICS =  Up Arrow =  Down Arrow Reset Diagnostic Values: Hold NEXT/DOWN buttons for 3 seconds, then hold UP/DOWN buttons for 3 seconds. STEP 1D – Press  or  simultaneously for three seconds. If screen in step 2D does not STEP 1D appear in 5 seconds the lock on the valve is activated.
  • Page 11: Valve History

    VALVE HISTORY (Can not be reset) STEP 1VH – Press  and  simultaneously until display changes, release and press  and  STEP 1VH AC SOFTWARE VERSION 231.1 again simultaneously and release. If screen in step 1VH does not appear in 5 seconds the lock on the valve is activated.
  • Page 12 STEP 1CS – Press NEXT and  simultaneously until TYPE appears on screen and release. STEP 1CS Then press NEXT and  simultaneously again for 3 seconds and release. If screen in step 2CS does not appear in 5 seconds the lock on the valve is activated. STEP 2CS –...
  • Page 13: Water Softener Disinfection

    WATER SOFTENER DISINFECTION The construction materials of your water softener will not support and Eagle Brand Bleach. If stronger solutions are used, such bacterial growth nor will these materials contaminate a water supply. as those sold for commercial laundries, adjust the dosage ac- However, the normal conditions existing during shipping, storage, cordingly.
  • Page 14: Troubleshooting

    TROUBLE SHOOTING PROBLEM CAUSE CORRECTION After resolving the cause of any error code or any service work on valve, press NEXT & REGEN simultaneously for 5 seconds or disconnect power supply for 5 seconds at PC board and reconnect to resynchronize software with piston position. VALVE ERROR CODES Error Code 101 - Unable to recognize A1.
  • Page 15 TROUBLE SHOOTING PROBLEM CAUSE CORRECTION 5. Softener delivers hard water. A. Bypass valve is open or faulty. A. Close bypass valve or replace. B. No salt or low salt level in brine tank. B. Add salt to brine tank and maintain salt level above water level.
  • Page 16 E6 SERIES TWIN ALT CONDITIONER & BRINE TANK ASSEMBLIES Item Description Part # Metered Control Valve VTT1CCDMD E6-032 (see page 29 for detailed components) Specify Model - ie 024, 032, 048 Top Diffuser D1203 3&4 Mineral Tank Assembly Item 3 only...
  • Page 17: Front Cover And Drive Assembly

    FRONT COVER AND DRIVE ASSEMBLY Correct QTY. ITEM NO. DESCRIPTION ORDER NO. Battery Battery replacement is Orientation V3175CC-01 E6 Cover without Label 3 volt lithium coin cell type 2032. 110265 Label V3107-01 Motor 101262 Drive Bracket & Spring Clip V3108CC-05BOARD E6 - PC Board V3110 Drive Gear 12x36 When replacing the battery, align...
  • Page 18: Injector Cap, Injector Screen, Injector, Plug And O-Ring

    INJECTOR CAP, INJECTOR SCREEN, INJECTOR, PLUG AND O-RING DESCRIPTION QTY. ITEM NO. ORDER NO. V3176-01 Injector Cap V3152 O-ring 135 V3177-01 Injector Screen V3010-1Z Injector Assy. Z Plug-Filter V3010-1A Injector Assy. A Black V3010-1B Injector Assy. B Brown V3010-1C Injector Assy. C Violet V3010-1D Injector Assy.
  • Page 19: Drain Line

    DRAIN LINE - 3/4” ITEM NO. ORDER NO. DESCRIPTION QTY. H4615 Elbow Locking Clip PKP10TS8-BULK Polytube Insert, 5/8” Optional V3192 Nut 3/4” Drain Elbow Optional V3158-01 Drain Elb 3/4" Male Assy-Vent Optional Drain Elb 3/4” Male Assy-No Vent V3158-02 V3163 O-ring 019 V3159-01 DLFC Retainer Assy.
  • Page 20: Water Meter And Meter Plug

    WATER METER AND METER PLUG ITEM NO. DESCRIPTION QTY. ORDER NO. V3151 Nut 1” QC V3003-05 Meter Assy. V3118-01 Turbine Assy. V3105 O-ring 215 V3003-01 Meter Plug Assy.** *Order number V3003-05 includes V3118-01 and V3105, which are item numbers 3 & 4. **Only used if metering is not to be done (time clock units) The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench.
  • Page 21 INTERCONNECT FITTING ASSEMBLY – 110194 Used for Tanks up to 10" Drawing No. Order No. Description Quantity V3151 Nut 1" Quick Connect V3150 Split Ring V3105 O-Ring 215 110184 T1 Interconnect Fitting Fitting Installation Instructions: • Installation fittings are designed to accomodate minor plumbing misalignments, but are not designed to support the weight of a system or the plumbing.
  • Page 22 VALVE BODY COMPLIANCE TABLE Application Injector and/or Plug(s) Main Piston Regenerant Piston Stack Body 1" Downflow Softener or Injector in "DN" hole, Plug in V3011 V3174 V3005-02 V3031 Regenerating Filter "UP" hole 1" Backwash Only Filter Plug in "DN" and "UP" holes, V3011 None V3005-02...
  • Page 23 TWIN TRANSFER Part No Order No Description V4011-01 Transfer Drive Gear Asy V3470 Screw, BHC 1/4-20 x 1 SS V4012 Transfer Drive Gear Axle V3724 Washer Flat SS 1/4 V4013 TTransfer Reduction Gear V4005-01 Transfer Cap Asy V3264 Bypass Reduction Gear Axle V4029 O-Ring 236 V3110...
  • Page 24: Service Instructions

    SERVICE INSTRUCTIONS CONTROL VALVES valve is used as a downflow softener, regenerating filter or non- The twin alternating control valve consist of the following regenerating filter. 2. A 1.25" diameter upflow piston is used when the control valve components: Drive Assembly is used as an upflow softener.
  • Page 25 SERVICE INSTRUCTIONS DRIVE ASSEMBLY Replace broken or damaged drive gears. Do not lubricate any of the gears. Avoid getting any foreign matter on the reflective Remove the valve cover to access the drive assembly. coating because dirt or oils may interfere with pulse counting. Disconnect the power source (black wire) from the PC board prior The drive gear cover only fits on one way, with the large clip to disconnecting the motor or water meter plugs from the PC...
  • Page 26 INJECTOR CAP, SCREEN, INJECTOR PLUG The drive cap assembly contains the drive cap, the main drive gear, drive cap spine, piston rod and various other parts that AND INJECTOR should not be dissembled in the field. The only replacement part Unscrew the injector cap and lift off.
  • Page 27 If no water meter wire is visible, then a plug is installed, not a water meter. valve assembly. Now you can use a 5/32” or 4mm allen wrench to remove the ¼-20 screws that retain the transfer drive cap The water meter wire does not need to be removed from the PC assemblies on both sides of the valve.
  • Page 28 Noting the one possible orientation of the transfer drive cap, use one hand to press in and support the transfer drive cap while using the opposing hand to start two screws in, one on the top and one opposing it on the bottom. Tighten the screws in evenly so the cap seats the O-ring without getting pinched or damaged.
  • Page 29: Installation Fitting Assemblies

    INSTALLATION FITTING ASSEMBLIES V3007 - Fitting 1” PVC Male NPT V3007-01 - Fitting 3/4” & 1” PVC Solv 90 V3007-02LF - Fitting 1” Lead Free Brass Sweat V3007-03LF - Fitting 3/4” Lead Free Brass Sweat V3007-04 - Fitting 1” Male NPT V3007-05 - Fitting 1-1/4”...
  • Page 30: General Specifications

    If installation hardness is not 20 grains adjust accordingly. If application demands 1 gpg or less in service flow at peak flows, please contact technical service for assistance. Hellenbrand products are not for sale or distribution into the State of California effective 8/31/18. GENERAL SPECIFICATIONS Copyright ©2022 Franklin Electric, LLC.
  • Page 31: Injector Flow Graphs

    INJECTOR FLOW GRAPHS ORANGE, ORDER NO. V3010-1I LIGHT GREEN, ORDER NO. V3010-1K LIGHT BLUE, ORDER NO. V3010-1J RED, ORDER NO. V3010-1D WHITE, ORDER NO. V3010-1E VIOLET, ORDER NO. V3010-1C YELLOW, ORDER NO. V3010-1D GREEN, ORDER NO. V3010-1H Copyright ©2024, Franklin Water Treatment, LLC. All Rights Reserved.
  • Page 32: Warranty

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Hellenbrand products are not for sale or distribution into the State of California effective 8/31/18.

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