Comprehensive CSW-C4000MC User Manual

Pro av/it integrator series 3x1 seamless usb camera & hdmi switcher with audio extraction, ip & rs232 control

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CSW-C4000MC
Pro AV/IT Integrator Series™ 3x1 Seamless USB
Camera & HDMI Switcher with Audio Extraction, IP &
RS232 Control
User Manual
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Summary of Contents for Comprehensive CSW-C4000MC

  • Page 1 CSW-C4000MC Pro AV/IT Integrator Series™ 3x1 Seamless USB Camera & HDMI Switcher with Audio Extraction, IP & RS232 Control User Manual 1 / 39...
  • Page 2: Year Warranty

    Main Features: Supports 3 camera source connections, 1x USB 3.0, 1x USB 2.0, 1x HDMI 1.4  HDMI input can be any HDMI source like laptop, document camera or PTZ camera  Seamless switching between 3 input sources  Mix videos from 3 input sources ...
  • Page 3: Table Of Contents

    Table of contents Overview ................................5 Packaging ................................8 Specifications ..............................8 Default Configuration ............................9 5. Video conferencing software connection ......................10 6. Video function switching instructions ........................ 11 6.1 Single Screen Display ............................ 11 6.2 Dual Screen Display ............................12 6.2.1 PBP Mode ............................
  • Page 4 8.6 About Device ..............................39 9. Mechanical Diagram ............................39 Cleaning Clean the unit with a soft, dry clean cloth or slightly wet with water and neutral liquid soap only, then dry it with a clean cloth. Be careful that water never gets into the unit through any hole. Never use alcohol, benzine, solvents or abrasive substances to clean this unit.
  • Page 5: Overview

    (2) USB cameras and one (1) HDMI source such as a document reader, PTZ camera or a Local PC. The CSW-C4000MC combines two (2) sources into one (1) image. It has an HDMI output for a local monitor and a USB-C output for connecting to a PC, making it great for web conferencing or live broadcasting.
  • Page 6: Real Panel

    Video 2 Button Switch the source to USB 3.0 camera Video 3 Button Switch the source to HDMI Input Single Mode Button Single view full screen layout PBP Mode Button Side by side dual screen layout PIP Mode Button Big & small dual screen layout Real Panel: Name Description...
  • Page 7: System Diagram

    Audio In 1x line in Audio Out 1x line out RS232 1x RS232 (RS232 control) LAN (POE) 1x 1000Mbps LAN (IP or Web GUI control) System Diagram: Power Supply: >> Local Power Source Plug the power connector to the power adapter to the power input connector of the VM 10. Choose the appropriate power plug (US, UK, EU or AU) to be installed on the power adapter.
  • Page 8: Packaging

    >> Power over Ethernet Note: If your ethernet switcher supports PoE (Power over Ethernet), The LAN port can be used to power up the CSW-C4000MC instead of using the external power adapter. 2. Packaging • 1x CSW-C4000MC (3x1 Seamless USB Camera & HDMI Switcher) •...
  • Page 9: Default Configuration

    Operating Temperature 0° C to +45° C storage Temperature 0° C to +60° C Relative humidity 20%~ 85% RH ( no condensation ) DC Power Power Consumption 15W (MAX) AC100~240V 50/60Hz 12V/1.5A Power adapter adapter with two plug-ins, US, Europe 4.
  • Page 10: Video Conferencing Software Connection

    >> Web-GUI language, English Configuration file  Auto Standby  >> Never Login Password  Developer tools  Factory reset  Firmware Updates  Automatic upgrades  >> ON About Device  5. Video conferencing software connection Launch video conference client (such as Zoom, Microsoft Teams, etc.) to use the camera connected to the C4000MC device, select the camera name C4000MC Camera.
  • Page 11: Video Function Switching Instructions

    6. Video function switching instructions 6.1 Single Screen Display By pressing the button to enter Single Screen mode, press the button to select the video source you want to output as shown in the following example: When the Single Screen control button is pressed and lights up green , USB 2 port control button lights up green, the Single Screen video signal source is output USB 2...
  • Page 12: Dual Screen Display

    6.2 Dual Screen Display 6.2.1 PBP Mode By pressing the button to enter PBP mode, press the button to select two video sources you want to output as shown in the following example: When the green lights of PBP control button is on, USB 1 and USB 2 control button light up green, the PBP video signal source is output USB 1 and USB 2...
  • Page 13: Pip Mode

    6.2.2 PIP Mode By pressing the button to enter the PIP mode, press the button to select two video sources you want to output as shown in the following example: When the green lights of PIP control button is on, USB 1 and USB 2 control button light up green, the PIP video signal source is output USB 1 and USB 2 Press the USB 1 and HDMI 3 control button and then light up green, it will switch PIP video signal source to...
  • Page 14: Mute Uvc Output

    6.3 Mute UVC output By pressing the button to enter the Mute UVC output as shown in the following example: When the green lights of video mute button is on, USB 1 port control button lights up green. You can still see the camera image from HDMI connected monitor, however both PC and remote conference participant can't see the camera image, which are blocked Note: This function can be used to debug the local camera device before the meeting, so that the remote participants...
  • Page 15: Home Page

    7. Home Page Attention: You can access the web management page through this IP address. Also, you can use Telnet function via this kind of IP as below photo example IP address 192.168.3.89 showed: 15 / 39...
  • Page 16: Web Page

    8. Web Page The login page will be shown when enter the IP that showed on the home page. The default password is admin Note: It doesn’t need to enter the password again once you have checked the “Remember me” after the first-time login.
  • Page 17: Network Settings

    8.1 Network settings 8.1.1 Ethernet Network Configuration Here you can set the network settings to automatically obtain the LAN IP or manually. The DHCP function is turned on by default. The Wired Authentication Status has the following four states: EAP-TLS ...
  • Page 18 PEAP  No Authentication  Note: The default is No Authentication, which means no authentication is required. The LAN network with network cable can be plug-and-play. 18 / 39...
  • Page 19: Display Settings

    8.2 Display settings 8.2.1 HDMI Resolution The default mode is Auto. The resolution in the drop-down list is the resolution that the monitor is connected to and can use. Note: If the display only supports only 1080p, the 4K output resolution will not appear in the above resolution list. 8.2.2 Layout Single Screen ...
  • Page 20 Single Screen mode, you can select the corresponding signal input source for single-screen output display. Simply click the Signal Source with the mouse. When the green button of the corresponding interface lights up, the signal input source is output and displayed on the screen. PBP Mode ...
  • Page 21 Source 1 and Signal Source 2 with the mouse. When the green button of the corresponding interface lights up, this signal input source is output and displayed on the screen. After clicking the "Change" button, Signal Source 1 and Signal Source 2 will be swapped as below photo showed: PIP Mode ...
  • Page 22: Uvc Output(Video Mute)

    Here you can preview the connected video Inputs interfaces and preview them, including the USB camera video feed and HDMI video feed. 8.2.3 UVC Output (Video Mute) This feature is the same as "Mute UVC Output" button in the front panel. It is turned off by default. 22 / 39...
  • Page 23: Customize Home Screen

    8.2.4 Customize Home screen When the device is started, the boot screen will be displayed. Users can change the background image of the main page by themselves. Select an image (supports jpg, bmp, png, gif image formats, resolution is 1920x1080p) to change. Of course, users can also return to the original main interface anytime. 8.3 Audio settings 23 / 39...
  • Page 24 Here you can test whether the speakers and microphones that are connected to the device are available or not. You can also select which available speaker output and corresponding volume adjustment and select which available microphone input and corresponding volume adjustment. 1.
  • Page 25 As above device interface diagram showed: USB 1 corresponds to the audio input of ⑨ • • USB 2 corresponds to the audio input of ⑩ ⑪ • HDMI In corresponds to the audio input of Line In corresponds to the audio input of ⑮...
  • Page 26: System Settings

    As shown in the following example, all are currently checked by default There is a volume bar under the corresponding microphone input port to adjust the sound volume. If it is ticked, it means the current function is enabled. The volume bar under Master can adjust the microphone input volume of the ticked microphone source, which has a multiplicative effect.
  • Page 27 >> Use 24-hour time format is enabled by default. >> Time server address is synchronized to the Google server 2.android.pool.ntp.org of the Android platform by default. Note: If you have your own server, you can also set it here to synchronize the time with your own server address >>...
  • Page 28: Language

    Note: It needs to re-login the web client automatically to take effect when Set date & time from OFF to Use time server(online) >> Set time zone Here you can manually set the desired time zone. After syncing to the Internet time, it will be displayed in local time.
  • Page 29: Configuration File

    Here is to set the language displayed on the Home Page, which supports the languages of many countries around the world. Web-GUI language  Here is to set the language displayed on the web side, currently English and Chinese are supported. 8.4.3 Configuration file 29 / 39...
  • Page 30 Upload configuration  Here you can upload the previously saved configuration file Config.dat. Click the button "Select file" to load the Config.dat file you want to upload, as shown in the following figure: After Upload is completed Note: After uploading and configuring, it needs to re-login automatically to the web page to take effect Download configuration ...
  • Page 31: Auto Standby

    After the download is complete, there will be the following Config.dat file 8.4.4 Auto Standby Here you can set the standby time interval: Never: always on-screen display  1 minutes: enter standby mode after 1 minute  5 minutes: enter standby mode after 5 minutes ...
  • Page 32: Login Password

    8.4.5 Login Password The default login web page password is admin. You can change your password here and the minimum required password is 5 characters. Otherwise, the following error message will appear: 32 / 39...
  • Page 33 After ticking No password, enter the current login password for confirming, no password is required to enter the web in the future. After clicking the button Confirm settings 33 / 39...
  • Page 34: Developer Tools

    8.4.6 Developer tools Here you can capture some abnormalities during the operation of the device, then capture the log that can be used for further analysis. Click the button “Download system log” to request to download the log file, as shown in the following figure: The downloaded log file is shown in the figure below: 34 / 39...
  • Page 35: Factory Reset

    Note: More log content will be captured during 24-hour period when ticked “Enable the maximum storage space for system logs and automatically turn off after 24 hours”. It means richer log content will be captured. 8.4.7 Factory reset Here you can restore the device to factory settings. 35 / 39...
  • Page 36 When the device encounters some problems that cannot be solved conventionally, you can restore the factory settings to eliminate some faults. Click the "Confirm settings" button to enter the following page. After clicking the "OK" button, the device begins to enter the factory settings restoration process. Note: >>...
  • Page 37: Firmware Updates

    8.5 Firmware Updates Here you can upgrade the device's firmware. There are manual upgrade operations and automatic upgrade settings. Be careful not to have power outages during the upgrade process, otherwise the device may be damaged. Firmware Updates  Click the "Select Firmware" button to load the firmware program file to be manually updated. Note: >>...
  • Page 38 Automatic upgrades  The function “Automatic upgrades” is checked by default. When the device has network access, it will actively access the OTA server in the deep night to detect whether the current device is the latest version or not. If not, it will automatically update and upgrade.
  • Page 39: About Device

    8.6 About Device Here you can see the relevant information of the device and the web version information, including below: Model Number  Firmware Version  Web server version  Serial number of the base  9. Mechanical Diagram Sales@comprehensiveco.com | 800.526.0242 | www.Comprehensiveco.com 39 / 39...

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