Advertisement
8241 Iox ib 2
21/05/2002
Care and
maintenance
Your cleaner is manufactured to withstand
normal day-to-day use, but an occasional wipe
over with a damp cloth will help maintain its
good looks. Abrasive cleaners should not be
used.
Purchasing
replacement parts
Use original Morphy Richards bags and
filters. Replacement packs can be purchased
from specialist retailers. If you have difficulty,
call the order line.
Helpline
If you have any difficulty with your
appliance, do not hesitate to call us. We're
more likely able to help than the store from
where you bought it.
Please have the following information ready
to enable our staff to deal with your query
quickly:
• Name of the product;
• Model number as shown on the underside
of the appliance;
• Serial number.
6:19 PM
Page 7
Your two-year
guarantee
• It is important to retain the retailers receipt
as proof of purchase. Staple your receipt to
this back cover for future reference.
Please quote the following information if the
product develops a fault. These numbers can
be found on the base of the product.
Model no.
All Morphy richards products are individually
tested before leaving the factory. In the unlikely
event of any appliance proving to be faulty
within 28 days of purchase it should be
returned to the place of purchase for it to be
replaced.
If the fault develops after 28 days and within
24 months of original purchase, you should
contact the helpline number quoting model
number and serial number on the product, or
write to Morphy Richards at the address shown.
You will be asked to return the product (in
secure, adequate packaging) along with a copy
of proof of purchase. Subject to the exclusions
set out below (1-5), the faulty appliance will
then be repaired or replaced and dispatched
usually within seven working days of receipt.
If you suspect a fault, follow the simple
checks detailed below before returning the
appliance or calling the helpline.
• Check the dust bag and filters for
blockages.
• Check the hose and tubes for blockages.
• Check the plug is firmly in the socket and
the supply is switched on.
• Make sure the socket is working by trying
another appliance.
If for any reason this item is replaced during
the two-year guarantee period, the guarantee
on the new item will be calculated from
original purchase date. Therefore it is vital
to retain your original receipt or invoice to
indicate the date of initial purchase.
To qualify for the two-year guarantee
the appliance must have been used
according to the manufacturers
instructions. For example bags and filters
should be changed or cleaned regularly.
Serial no.
7
Advertisement
