Introduction This document is intended as a reference outlining the basic specifications of Advantage Voice. This document is not intended to be a step-by-step configuration guide. All calls are routed through Rogers’ private voice (SIP) network. It is important to note that both data and voice traffic can share the same network connection and bandwidth limitations where applicable.
Hardware & Interface Overview The Poly Edge E550 phone for Advantage Voice is the ideal solution for the office worker looking for a modern and reliable desk phone for their workplace. It features a 5-Inch color display with 12 Line keys.
Hardware Overview Poly E550 Front Reference Feature Feature Description Number Surround lighting bar Provides call and phone status information. Line keys Select a phone line, view calls on a line, or quickly call a favorite contact. Softkeys Select context-sensitive keys that display along the bottom of the screen.
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Hardware Overview Poly E550 Back Reference Feature Feature Description Number Stand connection Attach the stand to the phone. This enables the phone to sit at a 30- or slots 60-degree angle. USB ports Attach a USB flash drive, a USB headset, or a compatible camera.
2. Connect the long side of the RJ9 cable (A) to Port 7 A. Do not connect to Port 6 which is designated for the headset port 3. Connect the short side of the RJ9 cable (A1) to the supplied Poly handset/receiver of the desk phone Page 7...
1. If using Rogers Business Internet or third-party Internet: Connect Port (4) of the Poly Handset to the Internet Access Device via an Ethernet Cable. A. If using a switch, then connect Port (4) of the Poly Handset to your switch using an ethernet cable.
Wireless Endpoint Setup Rogers 5G Business Internet or Customer WiFi Wireless endpoint setup assumes that the customer is connected to Rogers 5G Business Internet. In this set up the Advantage Voice Devices will connect to the internet via Wi-Fi. 1. If using Rogers 5G Business Internet: Install the Rogers 5G Business internet device by following the easy set up guide Easy Set up Guide —...
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Wireless Endpoint Setup Rogers 5G Business Internet or Customer WiFi F. Select Connect. 3. Optional: If wired LAN connectivity for a desktop/laptop is required, plug the desktop/labtop info Port (5) using an ethernet cable 4. On first boot, phone will connect to Rogers Network via the internet and will auto download its configuration file, which has been pre-configured.
How can we help? There’s more than one way to get support. Call Us My Business Hub Support Articles Billing and account changes Manage your Rogers Business Browse our Advantage Voice services with our self-service Support pages to find the Monday –...
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