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Getting Started Guide
Reactivate a device
This feature is not available if the BlackBerry® device is associated with a BlackBerry® Enterprise Server. For more information, contact
your administrator.
1.
Connect the BlackBerry device to the computer using a USB cable. Do not disconnect the BlackBerry device until the user's activation
is complete.
2. In the BlackBerry Unite! software, click Device Management.
3. Click Mobile First Aid.
4. Click Activate.
5. Click OK.
You can disconnect the BlackBerry device from the computer.
Page a device
You can only perform this task if you are a BlackBerry® Unite!™ administrator. When you page a user's BlackBerry device, it beeps even
if their notification is set to silent or vibrate.
1.
In the BlackBerry Unite! software, click a user.
2. Click Device Management.
3. Click Mobile First Aid.
4. Click Page next to Page your BlackBerry device.
The user's device beeps for approximately ten minutes. Within those 10 minutes, you can stop the page by clicking Cancel on the BlackBerry
Unite! administrator's device. When the device is located, the user ends the page by clicking OK.
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Reactivate a device
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