Dell OptiPlex JK523 Quick Reference Manual page 32

Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option
you want.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
2 If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and follow the instructions on the
screen.
If you cannot resolve the error condition, contact Dell. For information on contacting Dell, see your
online User's Guide.
NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in
the following table for more information.
Tab
Results
Errors
Help
Configuration
Parameters
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities
CD (optional), remove the CD.
32
Quick Reference Guide
Function
Performs a quick test of devices. This test typically takes 10 to 20 minutes and
requires no interaction on your part. Run Express Test first to increase the
possibility of tracing the problem quickly.
Performs a thorough check of devices. This test typically takes an hour or more
and requires you to answer questions periodically.
Tests a specific device. You can customize the tests you want to run.
Lists the most common symptoms encountered and allows you to select a test
based on the symptom of the problem you are having.
Function
Displays the results of the test and any error conditions encountered.
Displays error conditions encountered, error codes, and the problem
description.
Describes the test and may indicate requirements for running the test.
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from
system setup, memory, and various internal tests, and it displays the
information in the device list in the left pane of the screen. The device list may
not display the names of all the components installed on your computer or all
devices attached to your computer.
You can customize the test by changing the test settings.