Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - ENTERPRISE SERVER WIRELESS SOFTWARE UPGRADES Administration Manual page 21

Administration Guide
1. In the BlackBerry Manager, click Upgrades.
2. Use one or more of the fields available to search for BlackBerry devices that meet specific criteria.
3. In the list of applicable BlackBerry devices, select one or more BlackBerry devices.
4. Click Device Management.
5. Click View/Upgrade Software.
6. In the Severity drop-down list, perform one of the following actions:
• Select a severity level to assign to the software upgrade package.
• To retain the severity level that the wireless service provider approved when Research In Motion made the software
upgrade package available, click Use Carrier.
7. Type a message to display to BlackBerry device users, such as a description of the software upgrade package and the
reason for the upgrade request.
8. In the Rollback Cutoff Days field, change the default number of days for which you are permitted to start a cancellation
request after sending the upgrade request.
9. Click Continue.
10. In the Upgrade to Version drop-down list, click the version number of a software upgrade package.
11. Click Continue.
12. Click OK.
Requesting wireless software upgrades
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