Dell Technical Support Policy (U.s. Only); Definition Of "Dell-Installed" Software And Peripherals - Dell MTC2 User Manual

Disconnect the power cable from your computer, and then press the power button to
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ground the system board.
Remove the computer cover (see page 76).
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Remove the password jumper.
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Attach the jumper to only one pin so that you do not lose it.
Replace the computer cover (see page 96).
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NOTICE: To connect a network cable, first plug the cable into the network wall jack and then
plug it into the computer.
Connect your computer and devices to electrical outlets, and turn them on.
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If you are prompted to press <F1> to continue, press <F1>.
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Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the
customer in the troubleshooting process and provides for restoration of the operating
system, software programs, and hardware drivers to the original default configuration as
shipped from Dell, as well as the verification of appropriate functionality of the computer
and all Dell-installed hardware. In addition to this technician-assisted technical support,
online technical support is available at support.dell.com. Additional technical support
options may be available for purchase.
Dell provides limited technical support for the computer and any "Dell-installed" software
and peripherals
manufacturer, including those purchased and/or installed through Dell Software and
Peripherals, Readyware, and Custom Factory Integration
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Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs
that are installed on the computer during the manufacturing process (Microsoft
Norton Antivirus, and so on).
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Appendix
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. Support for third-party software and peripherals is provided by the original
Repair services are provided pursuant to the terms and conditions of your limited warranty and any
optional support service contract purchased with the computer.
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by
the standard Dell limited warranty for your computer. However, Dell also extends a parts replace-
ment program to cover all nonstandard, third-party hardware components integrated through CFI
for the duration of the computer's service contract.
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.
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Office,