Dell Technical Support Policy (U.s. Only) - Dell XPS /Dimension Owner's Manual

Disconnect the computer power cable from the wall outlet, and then press the power
9
button to ground the system board.
Open the computer cover (see page 82).
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Reconnect the jumper plug to jumper PASSWORD (see page 85).
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Close the computer cover (see page 117).
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NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then
plug it into the computer.
Connect your computer and devices to their electrical outlets, and turn them on.
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Turning on your computer with the PASSWORD jumper installed reenables the
password feature.

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the
customer in the troubleshooting process and provides for restoration of the operating
system, software programs, and hardware drivers to the original default configuration as
shipped from Dell, as well as the verification of appropriate functionality of the computer
and all Dell-installed hardware. In addition to this technician-assisted technical support,
online technical support is available at support.dell.com. Additional technical support
options may be available for purchase.
Dell provides limited technical support for the computer and any "Dell-installed" software
and peripherals
manufacturer, including those purchased and/or installed through Dell Software and
Peripherals, Readyware, and Custom Factory Integration
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2
128 Appendix
1
. Support for third-party software and peripherals is provided by the original
Repair services are provided pursuant to the terms and conditions of your limited warranty and any
optional support service contract purchased with the computer.
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by
the standard Dell limited warranty for your computer. However, Dell also extends a parts replace-
ment program to cover all nonstandard, third-party hardware components integrated through CFI
for the duration of the computer's service contract.
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.