BenQ Siemens EF91 User Manual
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BenQ Siemens EF91 User Manual

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EF91
Mobile Phone
User Guide

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  • Page 1 EF91 Mobile Phone User Guide...
  • Page 2 Copyright © 2006. BenQ Mobile GmbH & Co. OHG. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Mobile GmbH &...

  • Page 3: Safety Information

    Safety Information For your safety, please read the guidelines below carefully before you use your phone: Exposure to Radio Frequency Signals Max. SAR measurement Head 900 MHz (EGSM): 0.31 W/Kg Head 1800 MHz (DCS): 0.135 W/Kg Head 2.1GHz (WCDMA): 0.233 W/Kg Head 1900 MHz (PCS): 0.259 W/Kg;...

  • Page 4: Phone Operation

    These standards are based on extensive scientific review. For example, over 120 scientists, engineers and physicians from universities, government health agencies and industry reviewed the available body of research to develop the updated ANSI Standard. The design of your phone complies with these standards when used normally.

  • Page 5: Electronic Devices

    Driving Check the laws and regulations on the use of wireless phones in the areas where you drive. Always obey them. And if you use your phone while driving, please: • Give full attention to driving--driving safety is your first responsibility. •...

  • Page 6: Hearing Aids

    Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.

  • Page 7: Blasting Areas

    Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in an area posted “TURN OFF TWO-WAY RADIO.” Obey all signs and instructions. Potentially Explosive Atmospheres Turn your phone OFF and do not remove the battery when in any area with a potentially explosive atmosphere and obey all signs and instructions.
  • Page 8 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  • Page 9: European Union Directives Conformance Statement

    European Union Directives Conformance Statement Hereby, BenQ Mobile, declares that this EF91 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The relevant declaration of conformity (DoC) has been signed. Please call the company hotline if you require a copy of the original or visit: www.BenQMobile.com/conformity...
  • Page 10 viii Safety Information...

  • Page 11: Table Of Contents

    Table of Contents Safety Information ..............i 1. Preparing your phone for use ........1 Inserting a SIM card ..............1 Installing the battery..............2 Installing the back cover............3 Charging the phone ..............3 Turning the phone on .............4 The microSD card..............5 2. Getting to know your phone ..........6 Your phone at a glance ............6 External display................8 Standby screen ................8...
  • Page 12 Listening to voicemails ..............16 Functions during a call ..............16 Making a video call ..............19 Answering a Video Call .............20 Video call settings ..............20 Options during a video call ............21 Adding contacts to your Contacts list ........22 Managing contacts in your phonebook........24 Finding contacts in your phonebook ........24 Setting up caller groups for contacts ........25 Last missed, dialled and received calls ........26...
  • Page 13 Downloading MP3 files from the portal ........35 Uploading MP3 files from a PC to your phone .......35 Messaging................37 Creating a new message.............37 Receiving a New Message............40 Managing the Inbox ..............41 Managing Drafts ................42 Managing the Outbox ...............42 Managing Sent Messages............43 Templates ...................43 Listening to Voicemails .............43 Settings ..................43...
  • Page 14 File Transfer and PC Synchronisation........54 Managing Your Multimedia Files .........55 Pictures..................55 Ringtones ...................58 Games..................59 Music Player................59 Videos..................59 Applications ................60 Documents.................60 Using Bluetooth ..............61 Adding a Bluetooth device to your phone .......61 Establishing connection with your Bluetooth headset ....62 Sending an item using Bluetooth..........62 Managing your Bluetooth devices ..........63 Settings ..................63 Using the tools ...............63...
  • Page 15 Settings ...................66 Phone Settings ................66 Display Settings................70 Messaging Settings..............71 Call Settings................71 Connectivity................74 Streaming Settings ..............76 Memory Status................76 4. Care and Maintenance ..........77 5. Troubleshooting ............78 6. Customer Care..............81 7. License Agreement ............85 Table of Contents xiii...
  • Page 16 Table of Contents...

  • Page 17: Preparing Your Phone For Use

    Preparing your phone for use Inserting a SIM card Please note: • In this user guide, "SIM card" implies either a SIM or a USIM card, unless it is specifically specified as a "USIM card". • To use your mobile phone on the UMTS network, you will need to have a USIM card.

  • Page 18: Installing The Battery

    To remove the SIM card, you must first press down the locking tab, then push the SIM card out of the slot. SIM card Locking tab Installing the battery Align the phone and the battery as illustrated so that the metal contacts of the battery are facing down.

  • Page 19: Installing The Back Cover

    Installing the back cover Place the back cover onto the back of your phone and slide it forwards until the latch catches the cover. Charging the phone 1. Insert the charger connector fully into the charger socket on the upper left side of the phone.

  • Page 20: Turning The Phone On

    Turning the phone on 1. Press and hold to turn the phone on. The phone will display the welcome animation. 2. Enter your PIN and press to confirm. The PIN (Personal Identification Number) is the password provided by your network operator. You need this password in order to use your SIM card.

  • Page 21: The Microsd Card

    The microSD card Your phone features a microSD slot designed specifically for use with the microSD card, a removable flash memory card intended to add greater storage capacity to your phone. The microSD card enables you to store multimedia data such as images, photos, MP3 audio files, ringtones and videos.

  • Page 22: Getting To Know Your Phone

    Getting to know your phone Your phone at a glance Front and side views External display Loudspeaker Charger socket Strap hole Camera hot key MP3 hot key Back and left side microSD slot External camera lens Headset/Data cable jack Camera flash Volume key Back cover Getting to know your phone...
  • Page 23 Front open Earpiece Light sensor Main display Internal camera lens Navigation key OK key Right soft key Left soft key Video call hot key WAP hot key Microphone Power on/off key Send/Answer key Clear key Alphanumeric keys Getting to know your phone...

  • Page 24: External Display

    External display When the flip is closed, the external display will show icons for network strength, battery power, the current time and the current profile in use. The external display will also alert you to incoming calls, new messages and missed calls. Standby screen Status bar Name of network...
  • Page 25 Icons in the status bar Icon Function Description Signal strength of the network. The more Signal strength bars indicated, the stronger the signal. Current level of battery power. The more Battery status bars indicated, the more power remains. GPRS in use GPRS has been activated.
  • Page 26 Icon Function Description You have new or unread e-mails. E-mail Appears in red when your e-mails are full. You have new voicemail messages (this icon Voicemail will only appear if the function is supported by your network operator). Alarm Alarm is turned on. Normal Normal profile is activated.

  • Page 27: Using The Keys In Standby Mode

    Using the keys in standby mode In this user guide, "long-press" means to press and hold down a key for about two seconds. "Press" means to press a key and release immediately. Commands and functions Power on/off key • Long-press to turn the phone on or off. •...
  • Page 28 Commands and functions Video call hot key • Press to make/answer a video call. MP3 hot key • Press to enter the music player function. WAP hot key • Press to access WAP and other services provided by your network operator. Clear key •...

  • Page 29: Menu Navigation

    Commands and functions Alphanumeric keys • Press to enter digits. Volume key • Press the upper or lower portion of the key to adjust volume. Camera hot key • Long-press to activate the camera mode. For more information, see page 27, "Taking pictures". Menu navigation The phone features various functions which are organised in the menus and submenus.

  • Page 30: Using Your Phone

    Using your phone Call functions Making a call In standby mode, enter the phone number. Press to dial your call. Ending a call To end a call or cancel dialling, press or close the flip. After you end a call, the display will show the total call time, and then return to standby mode.

  • Page 31: Adjusting The Volume

    Adjusting the volume To adjust the speech volume during a call, you can press the volume key on the left hand side of the phone. Adjusting speech volume only works during a call. Making an international call 1. Enter the outgoing international call code, or long-press until "+"...

  • Page 32: Dialling An Extension Number

    Dialling an extension number After you enter a telephone number, long-press until "P" appears on the display. At this point, you can enter the desired extension number, and then press to dial it. Listening to voicemails In standby mode, long-press to dial your voicemail number and listen to your voicemails.
  • Page 33 Call Logs View the call logs of the most recent missed, dialled, and received calls. Conference Conference calls allow you to converse with more than one party at a time. Join Add a party that is on hold to the current conference call. Hold/Unhold/Swap Toggle the call status.
  • Page 34 End Call End All Ends all calls, whether active or on hold. End Active Ends only the active call. End Hold Ends only a call or calls on hold. End One Ends only a single call by the number or the contact. Private Isolates a single party in a conference call and puts all other parties on hold.

  • Page 35: Making A Video Call

    Making a video call A video call allows you to have a real-time, two-way video connection between you and the recipient. The video image captured either by the internal or the external camera will be shown on the recipient's phone. To be able to use the video call services, you need to have a USIM card and be in the coverage of a UMTS network.

  • Page 36: Answering A Video Call

    Answering a Video Call To answer a video call, press Video call settings To make video call settings, press to display the video call screen, and then press (Option). Contacts Allows you to find the contact you need. See page 24, "Managing contacts in your phonebook"...

  • Page 37: Options During A Video Call

    Display settings Enables you to set the desired video display format. • PIP PIP (Picture-in-Picture) allows you to view the caller's and the recipient's video images simultaneously on the display. One appears in the main display and the other appears in the sub- display.

  • Page 38: Adding Contacts To Your Contacts List

    Speaker Off Turn the phone's speaker off. Mute Microphone Turn the phone's microphone off. Switch Pictures Switch between the main and sub-displays by pressing the video call screen. Camera Quality Adjust the quality sharpness at which the video image is shot. Adding contacts to your Contacts list The capacity of a phonebook on your SIM card depends on the type of SIM card provided by your network operator.
  • Page 39 Phonebook data fields on phone memory Name The contact's name. Mobile Number The contact's mobile phone number. Home Number The contact's home phone number. Office Number The contact's office phone number. E-mail The contact's e-mail address. Street & No. The contact's residence address. Postal Code The contact's postal code.

  • Page 40: Managing Contacts In Your Phonebook

    Managing contacts in your phonebook Select Contacts in the main menu. The display will show the lists of contacts and caller groups represented by the icons below. Icon Meaning Contacts Caller groups Finding contacts in your phonebook 1. Press to scroll to the list of contacts represented by 2.

  • Page 41: Setting Up Caller Groups For Contacts

    Setting up caller groups for contacts Caller groups are for you to group your contacts under different categories. You can define combinations of a picture, video and ringtone to identify each particular group of contacts. 1. Press to scroll to the list of caller groups represented by 2.

  • Page 42: Last Missed, Dialled And Received Calls

    Last missed, dialled and received calls In standby mode, press to view the call logs of the most recent missed, dialled and received calls. Icon Meaning All calls Answered calls Dialled calls Missed calls 1. Press to scroll to the call log you need. 2.

  • Page 43: Camera

    Camera Your phone features a digital camera that allows you to take a picture, and then set it as a wallpaper or send it via an MMS message/E-mail/ Bluetooth. Taking pictures 1. To activate the camera mode from the standby screen, press the camera hot key on the right side of the phone.

  • Page 44: Camera Settings

    Camera settings 1. On the viewfinder screen press (Option) to adjust the following camera settings: • Take Video: Activate the camcorder mode for video recording. • Size: Set the size of the photo. • Turn On Flash/Turn Off Flash: Turn the flash on or off. •...

  • Page 45: More Camera Settings

    • Quality: Set the quality sharpness at which the photo is taken. • Turn Off Sound/Turn On Sound: Turn the shot tone on or off. • Save to microSD/Phone: Determine where your photos will be saved. • Go to Images: Go to the Images folder where photos previously taken are stored.

  • Page 46: Camcorder

    • Print: Print the picture. • Rename: Rename the taken picture. • Details: View detailed information of the picture. • Go To Images: Access the Images folder where your pictures are stored. For information on using the Images folder, see page 55, "Pictures".

  • Page 47: Playing A Video Clip

    Playing a video clip 1. To play back the video clip you have just shot, press press (Option) and select Play. 2. To pause/resume playback, press 3. To fast-forward, long-press ; to rewind long-press 4. To stop playback press (Stop). 5.

  • Page 48: More Camcorder Settings

    More camcorder settings On the viewfinder screen press to scroll through the settings below: Digital zoom Press to zoom in or out. White balance Allows you to load preset settings for specific lighting conditions. Press to select the desired option. Effect settings Enables you to apply a tone or colour to your video to create an artistic effect.

  • Page 49: Music Player

    Music Player Your phone features an MP3 player which allows you to play your favourite music on-the-go. To turn on the MP3 player, you can do one of the following: • Long-press the MP3 hot key on the right side of the phone •...

  • Page 50: Playing Music

    Playing music Press to select a desired playback repeat mode from (repeat once), (repeat all) and (random), or turn the repeat mode off ( Press to play the Press to play the next previous song; Long-press song; long-press to fast- to rewind.

  • Page 51: Downloading Mp3 Files From The Portal

    For details on using the Bluetooth headset, see page 62, "Establishing connection with your Bluetooth headset". For accessories that are compatible with your phone, please contact your local BenQ Mobile office to inquire about availabilities and detailed information Producing 3D sound effects ) >...
  • Page 52 5. Once you have uploaded the MP3 files to the microSD card, unplug the USB cable. 6. Go to My Files > Music player > Play List to add the MP3 files to the play list. Using your phone...

  • Page 53: Messaging

    Messaging Your phone supports various messaging services including SMS (Short Messaging Service), MMS (Multimedia Messaging service) and e-mail. SMS allows you send text messages, while MMS and e-mail enable you to send photos, coloured images and music through your phone. To send and receive MMS messages, you need to subscribe to a GPRS or UMTS network, as well as the MMS service provided by your network operator.
  • Page 54 • Create Item Take a picture or shoot a video to insert into your message. • Add Subject Enter the subject for your message. • Delivery options Available options are: Priority: High, Normal, Low. Delivery Report: Ask the recipient to return a confirmation after receiving your message.
  • Page 55 • Content Edit the e-mail content. Press to open the message editing screen. Press (Option) to insert the following items in your e-mail: • Insert Text Insert preset texts to the message. • Attachments (Option) and select Insert. The option allows you Press to insert images, videos, audio files, a new picture (Camera), a contact's business card (vCard), or a scheduled event in your...

  • Page 56: Receiving A New Message

    Receiving a New Message Depending on the type of message received by the phone, the screen's status bar will display the following icons individually: Icon Meaning New SMS message New MMS message New e-mail 1. When you receive a new message, a notification showing the number of messages received will appear on the display, along with a tone or vibration if selected.

  • Page 57: Managing The Inbox

    Managing the Inbox Your phone saves received messages in the Inbox. To manage Inbox messages, go to Messaging > Inbox. In the Inbox, messages are stored according to their message type: Icon Meaning SMS&MMS E-mail Cell Broadcast To read a message, 1.

  • Page 58: Managing Drafts

    Unread MMS message saved on the phone. Read MMS message saved on the phone. 3. Press to display the message content. You can also press (Option/Menu) to forward, delete or reply to the message, or save the numbers shown in the message to your contact list.

  • Page 59: Managing Sent Messages

    Managing Sent Messages To manage the messages successfully delivered, go to Messaging > Sent Messages. To view a sent message, 1. Press to scroll to the desired message type. 2. Press to scroll to the desired message and press Templates To create templates, go to >...
  • Page 60 MMS Server Your MMS server is already configured to send and receive MMS messages. Contact your network operator for details. Size Limit Sets the maximum size for a message that the phone receives. If an incoming message exceeds this size, the phone will not be able to download that message.
  • Page 61 Cell Broadcast Settings Cell broadcast messages are messages that your network operator broadcasts to all phones within a particular area. These messages are broadcast in numbered channels. For example, channel 030 might be for local weather, 060 for traffic reports, 080 for information about local hospitals, taxis, pharmacies and so forth.

  • Page 62: Input Modes

    Input modes When an editing screen is displayed, the current text input mode is indicated in the upper right corner of the screen. The phone has the following input modes. Multitap text input mode T9 text input mode Numeric input mode Changing the input method When an editing screen is displayed, repeatedly press until your...

  • Page 63: Multitap Text Input

    Multitap text input Entering text using multitap text input • You must press the key corresponding to the desired letter the correct number of times in order to enter the letter you want. Display letters for entry according to the order shown on each key. Pressing a key once will display the first letter listed on the key, while pressing it twice will display the second letter, and so on.

  • Page 64: Numeric Input

    • When entering text, use the arrow (scroll) keys to move the cursor. Press (Clear) once to delete a character; long-press (Clear) to delete the characters one by one continuously. Numeric Input The numeric input method allows you to use the alphanumeric keys to enter numbers.

  • Page 65: Browser

    Browser An Internet portal through which you can browse a wide range of online information and download ringtones, pictures, games and applications to your phone. If you encounter problems with the Internet access, please contact your network operator. Portal The portal is activated with the preset option as soon as you call up the function.

  • Page 66: Enter Url

    Enter URL Enter the URL for the Internet site you wish to visit. Press (Option) for available browser options: • Home Call up the preset homepage for the current profile. • Bookmarks Display the list of stored bookmarks • Add Bookmark Edit bookmarks.

  • Page 67: Bookmarks

    Bookmarks Display the list of bookmarks stored in the phone. Press to scroll to the desired bookmark and press to call up the URL. History Display the most recently visited Internet domains and pages. Press to select the history entry and press to call up the URL.

  • Page 68: Downloading Games From The Portal

    You can choose from several browser settings. A browser setting is a superset of an Internet profile, a connection profile and a startpage URL. The current browser profile is marked. .If your services provider has locked a predefined profile, it cannot be reset.

  • Page 69: Digital Rights Management (Drm)

    Depending on the usage rules, the content is valid for a limited period of time, a limited number of uses, etc. BenQ gives no warranty or guarantee nor does it accept any liability for the customer's ability to download or enable applications again or to do so free of charge.

  • Page 70: File Transfer And Pc Synchronisation

    USB connector of the cable into the USB port of your PC, and the handset connector of the cable into the cable jack of your phone. The USB cable is available for purchase at BenQ retail shops. 2. The phone will display a USB connection menu. Select an option from one of the following: •...

  • Page 71: Managing Your Multimedia Files

    • Modem The phone can work as a modem allowing your computer to connect to the Internet. Before activating the modem feature, make sure you have installed on your computer the software tool designed for use with the phone. 3. The icon will appear on the Windows status bar at the bottom right of the computer screen, indicating that the connection is successful.
  • Page 72 3. When viewing a picture, press (Option) to perform the following: • View View the picture in full size. • Send Send the picture via MMS, e-mail or Bluetooth. Send options vary depending on the filesize. • Set as Set the picture as a wallpaper in the main/sub-display or as a caller image ID for a specified contact or a new entry.
  • Page 73 • Rename Rename the picture. • Details View details of the picture. • Delete Delete the picture. • Delete All Delete all the pictures. The available options may vary depending on the current situation. Using your phone...

  • Page 74: Ringtones

    Ringtones The Ringtones folder stores audio files including ringtones and MP3s. The audio file formats supported by the phone are .mp3, .mid, .mmf, .amr, .aac, .imy, .pmd, .qcp, .wav,.3gp (audio only) and.mp4 (audio only). By selecting Download Ringtones you can download ringtones from the portal.

  • Page 75: Games

    • Delete: Delete the selected MP3 file • Delete All: Deletes all files. Some options are not available for pre-installed ringtones and may differ depending on the current situation. Games For information on the Games folder, see page 52, "Downloading games from the portal".

  • Page 76: Applications

    5. When playback stops, press (Option) to perform the following: • Play Play the selected video. • Send Send the video via a message, via e-mail or via Bluetooth. • Delete Delete the video. • Set As Caller Image Allows you to set this video as an image caller ID for a specified contact or a new entry.

  • Page 77: Using Bluetooth

    Using Bluetooth Your phone features the Bluetooth function that allows you to establish a wireless connection between your mobile phone and your Bluetooth device. Adding a Bluetooth device to your phone 1. Go to Settings > Connectivity > Bluetooth > Turn On to turn on Bluetooth;...

  • Page 78: Establishing Connection With Your Bluetooth Headset

    Establishing connection with your Bluetooth headset 1. Go to Settings > Connectivity > Bluetooth > Turn On to turn on Bluetooth. 2. You will be asked to search for available Bluetooth devices. Press (Yes) and let the phone begin searching. Make sure that your Bluetooth headset is turned on and in "pairing mode"...

  • Page 79: Managing Your Bluetooth Devices

    Managing your Bluetooth devices Go to Settings > Connectivity > Bluetooth > Devices. Select a device from the list, and press (Option) to access a list of options. When your phone is paired with a Bluetooth-enabled device that supports the FTP profile, select Browse Device to browse for the files and folders, get and delete files wirelessly.

  • Page 80: Alarm Clock

    Alarm Clock To set an alarm, follow the steps below: 1. Select an alarm. 2. Press to turn the status on. 3. Scroll to and change the following settings as needed. Time Allows you enter the time for the alarm to sound. Frequency Allows you to set how often the alarm sounds.

  • Page 81: Calculator

    Calculator Allows you to use the phone as a calculator. 1. Enter numbers using alphanumeric keys. 2. Press to perform + (add); press to perform - (subtract); press to perform / (divide); press to perform x (multiply). Press to get the result (equals). 3.

  • Page 82: Settings

    Settings In the main menu select Settings Phone Settings Profiles A profile is a group of settings that determine whether the phone will alert you to incoming calls through a ringtone or a vibrating alert, and how ringtones in general are used on the phone. These settings allow the phone's operations to best suit the environment you are in.
  • Page 83 Outdoors The options in this profile have been preset to suit an outdoor activity. 2. To customise settings, scroll to a profile, and then press (Edit). You cannot modify settings in Silent and Flight mode. Vibrate and Ring Decides whether the phone will vibrate when there is an incoming call.
  • Page 84 Date & Time Allows you to set the time and date, as well as the format that will be displayed on the screen. Date Allows you to set today's date. Time Allows you to set the current time. Format Allows you set the format in which the date and the time will be displayed.
  • Page 85 Key Assignment Allows you to assign functions to the scroll (up/down/left/right) keys and the soft keys. When functions have been assigned, you can access the functions by pressing in the standby mode. 1. Scroll to the desired key and press 2.

  • Page 86: Display Settings

    Phone Lock Once the phone lock is set to On, you will be required to enter the phone code when the phone is turned on. You must enter the correct code to unlock it (the default phone code is 00000000). When the phone is locked, you will only be able to make emergency calls.

  • Page 87: Messaging Settings

    Messaging Settings For information on the messaging settings, see page 43, "Settings". Call Settings All Calls The following call settings apply to both voice and video calls. Restrict Calls You can request that your network operator block the dialling or receiving of certain calls.
  • Page 88 • Change Password You can change the network password, which can be obtained from your network operator. Diverts You can specify the conditions under which the call types should be diverted to your voice mailbox or other numbers. • Forward All Forward all incoming calls.
  • Page 89 Display Call Timers • Show Call Timer to select Active will set your phone to display the Pressing call timer during a call. Selecting End Call will set your phone to display the call timer when a call ends. This feature is only accessible if supported by your phone operator.

  • Page 90: Connectivity

    Voice Call The following settings only apply to voice calls. Call Waiting If there is an incoming call when you are in the middle of another call, the screen will display the number of the incoming call and call waiting message to alert you. You can activate, cancel or view the status of this feature from this menu.

  • Page 91: Connection Profile

    Connection Profile Generally speaking, the network that your phone uses is configured automatically. When turned on, the phone will automatically connect to the network provided by your network operator, or will automatically connect to the roaming network when you are outside the coverage of your regular network.

  • Page 92: Streaming Settings

    • GSM Only If this option is selected, the phone will search only for GSM networks. Select this option if you use a SIM card for GSM networks on your phone. Streaming Settings Streaming enables multimedia data to be sent in a continuous data stream and converted into sound and pictures By default, the SIM card in your phone is configured with the APN of your network operator.

  • Page 93: Care And Maintenance

    • If your phone or its accessories are not operating normally, contact an authorised dealer immediately. • Use only genuine BenQ accessories such as batteries, battery charger and handsfree kit to ensure the phone's normal operation and preserve battery life, as well as to protect the safety of your person and belongings.

  • Page 94: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs erratically, you can consult the information in the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible cause Solution...
  • Page 95 Problem Possible cause Solution • If you are located in an area The standby time is related where signalling is weak, shut to your network operator off the phone temporarily. system configuration. The same phone used with different network operators' systems will not provide exactly the same length of standby time.
  • Page 96 Problem Possible cause Solution • In the the Reject List, remove The calls are coming from You cannot the contacts whose calls you the contacts listed in the want to answer. Reject List. answer incoming • Go to Settings > Call Settings You have activated the calls.

  • Page 97: Customer Care

    Customer Care We offer fast, individual advice! You have several options: Our online support on the Internet: www.BenQMobile.com/customercare We can be reached any time, any place. You are given 24 hour support on all aspects of our products. Here you will find an interactive fault-finding system, a compilation of the most frequently asked questions and answers, plus user guides and current software updates to download.
  • Page 98 Bahrain........... 40 42 34 Bangladesh ......0 17 52 74 47 Belgium ........0 78 15 22 21 Bolivia ........0 21 21 41 14 Bosnia Herzegovina....0 33 27 66 49 Brunei........02 43 08 01 Bulgaria ........02 73 94 88 Cambodia........
  • Page 99 Ireland ........18 50 77 72 77 Italy........02 45 27 90 36 Ivory Coast........ 05 02 02 59 Jordan........0 64 39 86 42 Kenya........... 2 72 37 17 Kuwait ......... 2 45 41 78 Latvia........... 7 50 11 18 Lebanon ........
  • Page 100 Qatar ......... 04 32 20 10 Romania....... 02 12 09 99 66 Russia ........ 8 80 02 00 10 10 Saudi Arabia......0 22 26 00 43 Serbia........01 13 07 00 80 Singapore ........62 27 11 18 Slovak Republic ....02 59 68 22 66 Slovenia ........

  • Page 101: License Agreement

    You have read and understood the Agreement and agree to be bound by all of the terms and conditions stated below. You further agree that if BenQ or any licensor of BenQ ("Licensor") is required to engage in any proceeding, legal or otherwise, to enforce their rights under...
  • Page 102 Software or rights therein. The structure, organization, data and code of the Licensed Software are the valuable trade secrets and confidential information of BenQ, its Licensors or affiliates. You must reproduce and include the copyright notices with any permitted copies You make of the Licensed Software.
  • Page 103 Licensed Software. You may terminate this licence at any time by deleting or destroying the Licensed Software, all back up copies and all related materials provided to You by BenQ. Your licence rights terminate automatically and immediately without notice if You fail to comply with any provision of this Agreement.
  • Page 104 OBTAINED FROM IT. 8. NO OTHER OBLIGATIONS. This Agreement creates no obligations on the part of BenQ other than as specifically set forth herein. 9. LIMITATION OF LIABILITY. IN NO EVENT SHALL BENQ, ITS EMPLOYEES, LICENSORS, AFFILIATES OR AGENTS BE LIABLE FOR...
  • Page 105 You with technical support unless separately agreed in writing between You and BenQ or the applicable Licensor. BenQ and where applicable its Licensors in the Licensed Software shall be free to use any feedback received from You resulting from your access to...
  • Page 106 Notwithstanding anything to the contrary in this Agreement, BenQ and/or its licensors may enforce its rights, including but not limited to copyright, trademark or trade names, in accordance with the rules of law in each country.

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