Table of Contents
Advertisement
Light Pattern
Problem Description
No memory modules are detected.
A B C D
Memory modules are detected, but a
memory configuration or compatibility
error exists.
A B C D
A possible system board resource and/or
hardware failure has occurred.
A B C D
A possible expansion card failure has
occurred.
A B C D
= yellow
= green
= off
Suggested Resolution
Reinstall all memory modules (see
1
page 73).
Ensure that all the connector tabs are
2
locked.
Restart the computer.
3
If the problem persists, contact Dell
4
(see page 112).
• Ensure that no special memory
module/memory connector placement
requirements exist (see page 73).
• Verify that the memory modules that
you are installing are compatible with
your computer (see page 73).
• If the problem persists, contact Dell
(see page 112).
See "Resolving Software and Hardware
Incompatibilities" on page 59.
If the problem persists, contact Dell (see
page 112).
Determine if a conflict exists by
1
removing a card (not a video card)
(see page 77) and restarting the
computer.
If the problem persists, reinstall the
2
card that you removed, remove a
different card, and then restart the
computer.
Repeat this process for each card. If
3
the computer starts normally,
troubleshoot the last card removed
from the computer for resource
conflicts (see "Resolving Software and
Hardware Incompatibilities" on
page 59).
If the problem persists, contact Dell
4
(see page 112).
Advanced Troubleshooting
51
Advertisement
Table of Contents
