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SATO BASIC LINE WT4-AXB Series Operator's Manual
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SATO BASIC LINE WT4-AXB Series Operator's Manual

SATO BASIC LINE WT4-AXB Series Operator's Manual

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SATO BASIC LINE WT4-AXB Series Printer
Operator Manual
SATO BASIC LINE WT4-AXB TT203 / 300
SATO BASIC LINE WT4-AXB-r02-20-11-24OM
© 2024 SATO Corporation. All rights
reserved.

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Summary of Contents for SATO BASIC LINE WT4-AXB Series

  • Page 1 SATO BASIC LINE WT4-AXB Series Printer Operator Manual SATO BASIC LINE WT4-AXB TT203 / 300 SATO BASIC LINE WT4-AXB-r02-20-11-24OM © 2024 SATO Corporation. All rights reserved.
  • Page 2 SATO BASIC LINE WT4-AXB Series Printer Operator Manual FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: Liability Disclaimer

    SATO has been advised of the possibility of such damages.
  • Page 4 If they are spilled and get inside the printer, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.
  • Page 5  If the printer is dropped or broken, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.
  • Page 6 SATO BASIC LINE WT4-AXB Series Printer Operator Manual with a physician. Print head  The print head is hot after printing. Be careful not to get burned when replacing media or cleaning immediately after printing.  Touching the edge of the print head with bare hands could result in injury.
  • Page 7 SATO BASIC LINE WT4-AXB Series Printer Operator Manual  The power cord set that comes with the printer is especially made for this printer. Do not use it with any other electrical devices. Top access door  Be careful not to get your fingers pinched when opening or closing the top access door, and also be cautious that it does not slip off and drop.

  • Page 8: Table Of Contents

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual Contents 1 Introduction ........................ 9 1.1 Features ......................9 1.2 Unpacking ...................... 10 1.3 Understand your printer ................11 1.3.1 Perspective view ................. 11 1.3.2 Back view .................... 12 1.3.3 Interior view ..................13 1.4 Printer control panel ..................
  • Page 9 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.9 Interfaces and Requirements ................. 75 3.10 Driver installation ..................76 3.10.1 Installing a Plug and Play printer driver (for USB only) ..... 76 3.10.2 Installing a Printer Driver (for other interfaces except USB) .... 80 4.

  • Page 10: Introduction

    Operator Manual 1 Introduction Welcome to the SATO family! We are delighted that you have chosen the SATO Basic Line WT4-AXB Series industrial barcode printer. SATO Basic Line is a range of affordable printers from SATO designed with just the right amount of essential features. This comprehensive manual guides you through your printer's setup, operation, and troubleshooting, ensuring a seamless printing experience.

  • Page 11: Unpacking

    When you receive the printer, open the package immediately and inspect for shipping damage. Contact the shipping company and file a claim if you discover any damage. SATO is not responsible for any damage incurred during shipping. Save all package materials for the shipping company to inspect.

  • Page 12: Understand Your Printer

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual Understand your printer 1.3.1 Perspective view LCD Panel Top Access Door Panel Control Buttons LED indicators Front Access Door...

  • Page 13: Back View

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 1.3.2 Back view Standard Ethernet USB Type A USB Type B RS232 Serial Power switch AC power socket Optional RF Module...

  • Page 14: Interior View

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 1.3.3 Interior view Internal Parts and Features Ribbon Supply Spindle Ribbon Pick-up Spindle Media Supply Spindle Feed Slot Rotate Head Latch Module Thermal Print Head Media sensor Head latch Platen Roller...

  • Page 15: Printer Control Panel

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 1.4 Printer control panel The front panel has three lights: ONLINE, MEDIA, and RIBBON. These indicators display the printer's operation status. The panel control buttons can control the printer's simple functions. 1.4.1 Status lights Status lights help you check the printer’s operating status.
  • Page 16 SATO BASIC LINE WT4-AXB Series Printer Operator Manual LCD Display ONLINE MEDIA RIBBON Description Cutter Error Blinking ON The cutter has failed, or there is a paper jam inside the cutter. Memory Full Blinking The loaded soft fonts, graphics, or forms entirely cause the printer buffer.

  • Page 17: Get Started

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual LCD Display ONLINE MEDIA RIBBON Description paper feed. 2. Get started Get your printer ready to go! This chapter provides a step-by-step setup guide. 2.1 Attach the power cord 1. Ensure the power switch is set to the OFF position.
  • Page 18 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Warning: Do not plug the AC power cord with wet hands or operate the printer and the power supply in an area where they may get wet. Serious injury may result from these actions!

  • Page 19: Turn On/Off Your Printer

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 2.2 Turn on/off your printer When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host and turn off the host before turning off the printer.

  • Page 20: Load Media

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 2.3 Load media The SATO BASIC LINE WT4-AXB Series printers offer three different loading modes: standard, dispenser, or with a cutter.  Standard mode allows you to collect each label freely.  Dispenser mode peels the liner away from the label as it is printed. After the label is removed, the next label is printed.

  • Page 21: Prepare Media

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 2.3.1 Prepare media The media roll can be loaded into the printer for both inside and outside wound media. The loading process is the same for both configurations. Note: Before you begin, ensure the media roll is clean. If the outer portion of the media is dirty due to shipping, handling, or storage, remove it.
  • Page 22 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 2 Insert the media roll into the media supply spindle and slide the media guide inward. Media Guide Media Supply Spindle Push right the head latch for media loading. Head Latch...
  • Page 23 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 4 The label must face up to the media passes through the printhead module. Thread the media under the 'media guide' and through the damper until it locks in place. Then, pass it under the media sensor guide module and over the roller.
  • Page 24 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 6 Close the top access door. 7 Press the left button if the printer is already on. Make sure the label length of the die-cut media is at least 25 mm (1") or longer for direct thermal printing in tear-off mode with perforation.
  • Page 25 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 5. Guide the media liner under the printhead module. For more specific media guidance, refer to Step 4 in Standard Mode. Print Head Module Label Output Direction Liner Output Direction 6. Push down the dispenser mechanism release lever and guide the media liner behind the dispenser (peeler) module.
  • Page 26 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 7. Close the dispenser (peeler) module by using the push points. Press the two indicated points firmly until you hear a "click," which confirms that the dispenser (peeler) module is securely closed.
  • Page 27 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Load media in guillotine cutter mode Steps 1 to 3 are like “Standard Mode”. 1. Lift the top access door to expose the media compartment. 2. Load a media roll into the media supply spindle and slide the media guide inward.
  • Page 28 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 5. Retract the guillotine cutter. Press the two indicated points firmly until you hear a "click," which confirms that the dispenser (peeler) module is securely closed. Press the two push points to close.

  • Page 29: Media Types

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 2.3.3 Media types Your printer supports various media types, including non-continuous, continuous, and fanfold types. The following table provides details about them. Media Type Looks Like Description Non-Continuous Non-continuous media is the typical medium Media for barcode printing.

  • Page 30: Load Ribbon

    2.4 Load ribbon The following steps only apply to thermal transfer printing mode. Direct thermal does not need a ribbon to be installed. SATO BASIC LINE WT4-AXB Series printers apply to both inside and outside wound ribbons. Printers can switch automatically. Note 1.

  • Page 31: Placing Ribbon Roll

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 2.4.1 Placing ribbon roll 1. Lift the top access door to expose the media compartment. Door 2. Push right the head latch. Head latch...
  • Page 32 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3. Unwrap the ribbon and separate the ribbon roll from the bare core. Load the ribbon roll onto the ribbon supply spindle. Ribbon Supply Spindle 4. Thread the ribbon through the print head module. Place the edge of the ribbon on the bare core and wind a little onto the core.
  • Page 33 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 5. Slide the core onto the ribbon pick-up spindle. Rotate the spindle to ensure that the ribbon is wound tightly. Ribbon Pick-up spindle 6. Close the top access door and turn on the printer.

  • Page 34: Printer Operation

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3. Printer operation This chapter provides detailed instructions on how to operate your printer. 3.1 Front Panel Change settings using the panel buttons: Button Function Menu key Press and hold for 2 seconds to enter menu setting mode.

  • Page 35: Lcd Function Setting Procedure

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.2 LCD Function Setting Procedure The following procedure is an example of setting procedure to direct thermal printing mode: Online (300, SZPL) Press the Middle button to enter the offline mode. Then, in the offline mode, press and hold the Middle button to enter the menu settings.

  • Page 36: Control / Navigation Buttons

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.3 Control / Navigation Buttons This manual section provides information on the control and navigation buttons on the printer’s control panel. The diagram on this page shows the location and function of each button.

  • Page 37: Printer Setup Menu

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.4 Printer Setup Menu The printer setup menu has four main setup options: Setting, System, Test, and Interface. On the printer setup menu screen, press the navigation button on the control panel to navigate to the option to be set, which will appear in orange.
  • Page 38 SATO BASIC LINE WT4-AXB Series Printer Operator Manual  System Item No. Sub Item System Languages Information MENU PASSWORD Clear Flash Setting Priority Standby Emulations Buzzer Load Defaults User Manual  Tools Item No. Sub Item Test Test Print Sensor Type Cut Action ...

  • Page 39: Printing

    (SATO BASIC LINE WT4-AXB-203) Enter/Right Left/Right Back 2 ~ 6 ips (SATO BASIC LINE WT4-AXB-300) Factory Default: 6 ips (SATO BASIC LINE WT4-AXB-203) / 5 ips (SATO BASIC LINE WT4-AXB-300) Darkness (0-30) Enter/Right Up/Down Back/Left 0 ~ 30 Enter/Right Left/Right Back...
  • Page 40 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Item No. Sub Item Value Enter key Select Key Back Key Vertical Offset Enter/Right Up/Down Back/Left -9 ~ 9 mm Enter/Right Left/Right Back Factory Default: 0 mm Remark: To adjust the offset of the vertical print position...
  • Page 41 SATO BASIC LINE WT4-AXB Series Printer Operator Manual  Advanced Item No. Sub Item Value Enter key Select Key Back Key Printing Enter/Right Up/Down Back/Left Advanced Enter/Right Up/Down Back/Left Sensor Type Enter/Right Up/Down Back/Left Reflective Enter/Right Left/Right Back Factory Default: Gap Remark: To select different media types, calibrate the sensor setting after changing it before printing.

  • Page 42: System

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual Factory Default: ENABLE Remark: There will be no reprint after recovery from a media out or ribbon out error. WIN.CON.LEN. Enter/Right Up/Down Back/Left 0 ~ 254 mm Enter/Right Left/Right Back Factory Default: 0 mm...
  • Page 43 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Printer Information: This displays detailed information about the printer, such as the system version, firmware version, LAN MAC address, and other essential details. Head Counter: Tracks the usage distance of each printhead, helping the user monitor the printhead’s lifespan.
  • Page 44 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Factory Default: DISABLE Emulations Enter/Right Up/Down Back/Left AUTO SZPL Enter/Right Left/Right Back SIPL SBPL Factory Default: AUTO Remark: Restart the printer after changing the setting. Buzzer Enter/Right Up/Down Back/Left DISABLE Enter Enter...

  • Page 45: Tools

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.4.3 Tools The following detailed printer settings are Test Print, Sensor Type, and Cut Action. Item No. Sub Item Value Enter key Select Key Back Key Tools Enter/Right Up/Down Back/Left Test Print...

  • Page 46: Interface

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.4.4 Interface The printer's following detailed settings are RS-232C, Ethernet, WLAN, and Bluetooth. Item No. Sub Item Value Enter key Select Key Back Key Interface Enter/Right Up/Down Back/Left RS-232C Enter/Right Up/Down Back/Left...
  • Page 47 SATO BASIC LINE WT4-AXB Series Printer Operator Manual DHCP Enter/Right Up/Down Back/Left IP Address Enter/Right Up/Down Back/Left Subnet Mask Enter/Right Up/Down Back/Left Default Gateway Enter/Right Up/Down Back/Left Remarks:  DHCP Range: Disable / Enable If the printer is connected to a router, the DHCP server will automatically assign its IP address after powering it.
  • Page 48 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Static IPv4 Enter/Right Up/Down Back/Left IP Address Subnet Mask Enter/Right Up/Down Back Default Gateway Information Enter/Right Up/Down Back/Left RSSI IP Address Subnet Mask Up/Down Back Default Gateway Channel SSID Restore Default Enter/Right Up/Down...

  • Page 49: Printing Media Calibration & Configuration

    Each media roll has its type of label separator, such as gaps, holes, notches, or black marks. The media sensor must detect these separators to ensure that labels are printed in the correct position. SATO BASIC LINE WT4-AXB printers offer both transmissive and reflective sensor calibration for media detection.

  • Page 50: Printing A Configuration Report

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.6 Printing a Configuration Report Perform a self-test and print a configuration report to check the printer's print quality and internal settings. Follow the steps below: 1. Turn off the printer. 2. Load media and ribbon.
  • Page 51 SATO BASIC LINE WT4-AXB Series Printer Operator Manual The figure below shows the configuration label. ￭ SBPL...
  • Page 52 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 1. LABEL PRINTER WITH FIRMWARE The model name of the printer and the firmware version installed. 2. STANDARD RAM The total amount of SDRAM (Synchronous Dynamic Random-Access Memory) available in the printer.
  • Page 53 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 12. GAP: The distance between the sensor and the media when using the transmissive sensor (GAP). 13. MAX LABEL HEIGHT: The maximum printable label height. 14. PRINT WIDTH: The maximum print width in dots.
  • Page 54 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 23. PRINT LENGTH METHOD: Indicates how the print length is determined. In this case, it's set to MANUAL PRINT. 24. REPRINT AFTER ERROR Indicates whether the reprint after error function is enabled or disabled. Currently, it is not enabled.
  • Page 55 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 34. DHCP CLIENT ID: The DHCP client identifier used by the printer. 35. DHCP HOST NAME: The host name used for DHCP. 36. SNMP: Indicates whether SNMP (Simple Network Management Protocol) is enabled or disabled.
  • Page 56 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 45. rt/rm/sm/rv/sv/bv/rso/sso/drso/dsso/urso/usso/sagc: Developer debug information related to sensor calibration and offsets. 46. lv: Developer debug information. If your printer has a Wireless combo module, your SBPL configuration label will contain the following entries: 1.
  • Page 57 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 7. WLAN MAC ADDRESS The MAC address of the printer's Wi-Fi interface. This is a unique identifier for the printer's Wi-Fi communication. 8. WLAN DHCP Indicates whether DHCP (Dynamic Host Configuration Protocol) is enabled for the Wi-Fi interface.
  • Page 58 SATO BASIC LINE WT4-AXB Series Printer Operator Manual The figure below shows the configuration label. ￭ SZPL...
  • Page 59 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 1. LABEL PRINTER WITH FIRMWARE The model name of the printer and the firmware version installed. 2. STANDARD RAM The total amount of SDRAM (Synchronous Dynamic Random-Access Memory) available in the printer.
  • Page 60 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 12. GAP: The distance between the sensor and the media when using the transmissive sensor (GAP). 13. MAX LABEL HEIGHT: The maximum printable label height. 14. PRINT WIDTH: The maximum print width in dots.
  • Page 61 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 22. RS232: The RS-232C communication settings (baud rate, data bits, parity, stop bits, flow control). 23. CARET CONTROL CHAR The control character used for the caret symbol (^). 24. DELIMITER CONTROL CHAR The control character used for the delimiter symbol (,).
  • Page 62 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 33. CUTTER/PEELER OFFSET: The offset value for the cutter or peeler position. 34. IP ADDRESS: The IP address assigned to the printer. 35. SUBNET MASK: The subnet mask used by the printer.
  • Page 63 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 44. IPV6 MODE: The IPv6 address assignment mode. 45. IPV6 TYPE: The type of IPv6 address. 46. IPV6 ADDRESS: The IPv6 address assigned to the printer. 47. LINK LOCAL The link-local IPv6 address of the printer.
  • Page 64 SATO BASIC LINE WT4-AXB Series Printer Operator Manual If your printer has a wireless combo module, your SZPL configuration label will contain the following entries: 1. COMBO VERSION The firmware version of the combined WLAN/Bluetooth module. 2. BT DEVICE The type of Bluetooth device. In this case, it is a Bluetooth printer.
  • Page 65 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 8. WLAN DHCP Indicates whether DHCP (Dynamic Host Configuration Protocol) is enabled for the Wi-Fi interface. If enabled, the printer automatically obtains an IP address from a DHCP server. 9. WLAN DHCP HOSTNAME The hostname used for DHCP on the Wi-Fi interface.
  • Page 66 SATO BASIC LINE WT4-AXB Series Printer Operator Manual The figure below shows the configuration label. ￭ SIPL...
  • Page 67 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 1. LABEL PRINTER WITH FIRMWARE The model name of the printer and the firmware version installed. 2. STANDARD RAM The total amount of SDRAM (Synchronous Dynamic Random-Access Memory) available in the printer.
  • Page 68 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 12. GAP: The distance between the sensor and the media when using the transmissive sensor (GAP). 13. MAX LABEL HEIGHT: The maximum printable label height. 14. PRINT WIDTH: The maximum print width in dots.
  • Page 69 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 23. MEDIA: The type of media loaded in the printer (continuous or non-continuous). 24. PRINT LENGTH METHOD: Indicates how the print length is determined. In this case, it's set to MANUAL PRINT.
  • Page 70 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 34. DHCP: Indicates whether DHCP (Dynamic Host Configuration Protocol) is enabled or disabled. If enabled, the printer automatically obtains an IP address from a DHCP server. 35. DHCP CLIENT ID: The DHCP client identifier used by the printer.
  • Page 71 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 45. USB SN: The serial number of the USB host interface. 46. rt/rm/sm/rv/sv/bv/rso/sso/drso/dsso/urso/usso/ragc: Developer debug information related to sensor calibration and offsets. 47. lv: Developer debug information.

  • Page 72: Resetting To Factory Defaults

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.7 Resetting to Factory Defaults Resetting your printer can restore it to its original factory settings, which can help resolve problems caused by changed settings. Caution: Resetting the printer will restore all settings to their defaults. Print a configuration label before resetting the printer if you want to keep a record of your current settings.

  • Page 73: Media Sensing

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.8 Media sensing The printer offers two types of media sensors: transmissive and reflective. Both sensor types detect specific media types and are installed together as a movable module. 3.8.1 Transmissive sensor The transmissive sensor is used to detect gaps across the entire width of the label.

  • Page 74: Reflective Sensor

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.8.2 Reflective sensor The reflective sensor detects gaps, notches, and black marks. Multi Columns Notch Black Mark Flip the media so the black-mark side faces down to align with the sensor. Media Sensor Holder...

  • Page 75: Adjust Position Of Label Sensor

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.8.3 Adjust Position of Label Sensor The label sensor detects gaps, notches, or holes in labels to help the printer achieve accurate print positions and label length. The sensor can be positioned wherever the media is located for labels with gaps.

  • Page 76: Interfaces And Requirements

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.9 Interfaces and Requirements This printer comes with USB type A and type B interfaces, a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface, a standard Centronics parallel interface (optional), and a GPIO interface(optional).

  • Page 77: Driver Installation

    8/ Windows 10, supporting 32-bit/ 64-bit operation systems. With this driver, you can print on this printer using any popular Windows software application, including Bartender UL label editing software, MS Word, etc. Drivers can be downloaded from the SATO website. 3.10.1 Installing a Plug and Play printer driver (for USB only)
  • Page 78 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next". Click "Finish". Select Install printer drivers and Click "Next"...
  • Page 79 SATO BASIC LINE WT4-AXB Series Printer Operator Manual On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer.” Then click “Next.” Enter the Printer name (i.e., Argox P4-250 PPLB) and select "do not share this printer” and click...
  • Page 80 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Check all the data on the screen; if it is correct, click "Finish." After copying the related files to your system, click "Finish." After the driver installation is complete, click "Close." The driver should now be installed.

  • Page 81: Installing A Printer Driver (For Other Interfaces Except Usb)

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3.10.2 Installing a Printer Driver (for other interfaces except USB) Turn off the printer. Plug the power cable into the wall's power socket and connect the other end of the cable to the printer's power socket. Connect the Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and your computer.
  • Page 82 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Click "Finish". Select Install printer drivers and Click "Next." Make sure the printer is connected to the PC, select “Other,” and click “Next”.
  • Page 83 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Select a model and click “Next”. Select the port of the printer and click "Next". Enter the Printer name (i.e., SATO WT4-AXB TT203) and select "do not share this printer,” and click "Next."...
  • Page 84 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Check all the data on the screen, if it is correct, click "Finish". After the related files have been copied to your system, click "Finish". After the driver installation is complete, click "Close." The driver should now be installed.

  • Page 85: Configuration On Web Setting Tool

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 4. Configuration on Web Setting Tool Before setting your printer settings, ensure you have a LAN cable. The cable is connected to your printer's LAN connector. The LAN connector is an 8-PIN RJ45-type modular connector.

  • Page 86: Getting The Ip Address Of The Printer

    5. Get the printer's IP address from the printed configuration label. Logging in to the web setting tool The Web Setting Tool is a built-in firmware setting tool for SATO WT4-AXB series printers. Users can connect to the supported SATO printer with their web browser to change printer settings, update firmware, download fonts, and more.
  • Page 87 SATO BASIC LINE WT4-AXB Series Printer Operator Manual When the connection is successful, the Login page will be displayed. When you log in for the first time, you must set a password. Input the user name and password to log in to the web setting tool.

  • Page 88: Maintenance

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 5. Maintenance Vertical streaks in the printout usually indicate a dirty or faulty print head. (Refer to the following examples.) Clean the print head. If the problem persists, replace it. Check the label path for unstable ribbon roll rotation and ensure the head latch is securely closed.

  • Page 89: Printhead

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 5.1.1 Printhead To achieve the best print quality, you must keep the printhead clean. We strongly recommend cleaning it when you load a new media roll. If the printer is operated in a critical environment or the print quality declines, you need to clean it more frequently.

  • Page 90: Ribbon Tension Adjustment

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual Repeat the same process until the printing quality is well balanced on both ends of the label. Once the desired quality has been reached, please make note on the new setting of Adjust Spring pressure pad and the type number of ribbon used in this printing task for future reference.
  • Page 91 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Too much tension at ribbon supply may result in ribbon not moving smoothly. Once it happens, rotate counterclockwise control knob of ribbon supply, to reduce ribbon tension to balance the tension.  Rotate control knob counterclockwise to reduce ribbon tension.

  • Page 92: Printing Wrinkle Adjustment

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 5.2.2 Printing Wrinkle Adjustment During printing, ribbon may wrinkle and cause abnormal printing quality. The following describes how to solve ribbon wrinkle accordingly. Once the printouts as above appear, the possible cause may be the unequal positions of Ribbon Bracket, which needs to be adjusted properly to make its heights equally the same at both sides.
  • Page 93 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3. Alternatively, please reduce the occurrence of ribbon wrinkles through the ribbon wrinkle adjustment mechanism on both ends. For Ribbon Rewind For Ribbon Supply 4. Print a test page to check print quality. If the quality improves, stop the adjustment; if not, continue with the next step.

  • Page 94: Small-Size Media Offset Adjustment

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 5.2.3 Small-size Media Offset Adjustment ⚠️ Note: If your labels do not tend to distort or snake easily, you may not need to adjust the media guide and the damper. Simply securing the labels in the normal way should suffice.
  • Page 95 SATO BASIC LINE WT4-AXB Series Printer Operator Manual 3. Use your fingers or a pointed tool to gently push the small media guide against the side of the labels to prevent them from slipping. Print a test page and check the print quality. If the print quality is improved, the adjustment is complete.

  • Page 96: Troubleshooting

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 6. Troubleshooting This chapter provides information about printer problems and solutions. 6.1 Printer issues The printer won’t turn on.  Did you attach the AC power cord?  Check the power connection from the wall socket to the printer. Test the power cord and the socket with other electrical devices.

  • Page 97: Ribbon Issues

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual Nothing is printed.  The media is not loaded correctly. See Section 2.3, Loading Media, to reload the media.  The print data might not be sent successfully. Ensure the interface is set correctly in the printer driver and send the print data again.

  • Page 98: Other Issues

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 6.4 Other issues There are broken lines in the printed label.  The printhead is dirty. Clean the printhead. The printhead temperature is exceptionally high.  The printer controls the printhead temperature. If it is incredibly high, the printer will stop printing automatically until the printhead cools.

  • Page 99: Specifications

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 7. Specifications This chapter provides specifications for the printer. 7.1 Printer Printing Method Direct Thermal/Thermal Transfer Printing Resolution 203 dpi / 300 dpi Printing Speed 2~8 ips (203 dpi) / 2~6 ips (300 dpi)

  • Page 100: Media & Ribbon

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual  All-In-One Tool  Installer Pro  Setting Pro  Web Config.  Cutter Kit  Dispenser Kit Optional Items  External Rewinder (RWG500, RW350)  External Supply (UW200EF, UWC400)  Safety regulations: IEC62368-1 ...

  • Page 101: Electrical And Operating Environment

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual  Width: 22 to 112 mm (25 to 115 mm including liner) Media Type: Direct Thermal Label, Direct Thermal Tag, Roll Paper (Inside Wound or Outside Wound), Fanfold Paper Paper Thickness (label & liner): 80 to 190 μm (0.08 to 0.19 mm)

  • Page 102: Physical Dimension

    (GB18030; Big5) with Internal fonts different point size. 1 korean font (KSC5601). 1 outline font. 4 true type fonts (Sato CG Times;Sato CG Triumvirate;SUD-SON;SUD-HEI) Dos737, Dos850, Dos852, Dos855, Dos857, Symbol sets (Code Dos858, Dos866, Dos869, ISO8859-1, ISO8859-2,...
  • Page 103 SATO BASIC LINE WT4-AXB Series Printer Operator Manual Printer Programming Language PPLZ (SZPL) Programming Language PPLZ (SZPL) 8 (A~H) fonts with different point sizes. 8 AGFA fonts: 7 (P~V) fonts with fixed different point sizes Internal fonts (not scalable) 1 (0) font with scaling point size.

  • Page 104: Wireless Lan (Optional)

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual Programming Language SIPL Character rotation 0, 90, 180, 270 degrees, 4 direction rotation Supports .bmp, .pcx, and .png formats with Graphics one-bit depth. Code 39, Code 93, Interleaved 2 of 5, Code 2...

  • Page 105: Bluetooth

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual Bluetooth Properties Bluetooth I/F Standard Bluetooth 5.0 Enable Device WT4 Series Operating Temperature -4°F (-20°C) ~ 185°F (85°C) Storage Temperature -40°F (-40°C) ~ 221°F (105°C) Humidity 10 ~ 90 % Non-condensing Connections Classic Bluetooth: No Supports Bluetooth Low Energy: 1 Client.

  • Page 106: Interfaces

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 7.8 Interfaces This section provides information about IO port specifications for the printer. 7.8.1 USB There are two standard USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices. The figure below shows their pinouts.

  • Page 107: Rs-232C

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 7.8.2 RS-232C The printer's RS-232C is DB9 female. It transmits data bit by bit in asynchronous start-stop mode. The figure below shows its pinout. Signal Description No Function Transmit Receive No Function...

  • Page 108: Ethernet

    SATO BASIC LINE WT4-AXB Series Printer Operator Manual 7.8.3 Ethernet The Ethernet uses an RJ-45 cable, which is 8P8C (8-Position 8-Contact). The figure below shows its pinout. 1 2 3 4 5 6 7 8 Signal Transmit+ Transmit- Receive+ Reserved...

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Basic line wt4-axb tt203Basic line wt4-axb tt300