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B3340
Service manual
Lexmark B3340 Service Manual
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:
User manual
(154 pages)
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User manual
(155 pages)
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Product Information
Edition Notice
Table of Contents
Notices, Conventions, and Safety Information
Laser Notice
Avis Relatif à L'utilisation du Laser
Aviso de Láser
Conventions
Safety Information
Consignes de Sécurité
Información de Seguridad
Change History
General Information
Printer Model Configurations
Supported Paper Sizes, Types, and Weights
Supported Paper Sizes
Supported Paper Types
Supported Paper Weights
Tools Required for Service
Diagnostics and Troubleshooting
Troubleshooting Precautions
Troubleshooting Overview
Performing the Initial Troubleshooting Check
Using Safe Mode
Fixing Print Quality Issues
Gray Background or Toner Fog Check
Blank Page Check
Print Is too Dark Check
Print Is too Light Check
Paper Curl Check
Folded or Wrinkled Paper Check
Solid Black Pages Check
Skewed Print Check
Streaked Vertical Lines Appear on Prints During a Print Job Check
Horizontal Light Bands Check
Vertical Light Bands Check
Vertical Dark Bands Check
Vertical Dark Streaks with Print Missing Check
White Streaks and Voided Areas Check
Clipped Pages or Images Check
Incorrect Margins on Prints Check
Toner Rubs off Check
Toner Specks Appear on Prints During a Print Job Check
Repeating Defects Check
Paper Jams
Paper Jam Messages
Sensor (Input): Static Jam Service Check
202 Paper Jams
Sensor (Fuser Exit): Static Jam Service Check
232 Paper Jams
242 Paper Jams
User Attendance Messages
Unsupported or Unresponsive Toner Cartridge Service Check
Unsupported or Unresponsive Imaging Unit Service Check
Mismatched Supplies Error Service Check
Supplies Low Service Check
Printer Hardware Errors
111 Errors
Error Messages
Printhead Service Check
Errors
Fuser Service Check
126 Errors
LVPS Service Check
140 Errors
162 Errors
6Yy Errors
Procedure before Starting the 9Yy Service Checks
Collecting the History Information from the SE Menu
Collecting the Firmware Logs (Fwdebug and Logs.tar.gz) from the SE Menu
Collecting the Settings from the Menu Settings Page
Collecting Information from the User
912 Errors
938-992 Errors
NVRAM Mismatch Failure Service Check
Other Symptoms
Base Printer Symptoms
Tray Near Empty Service Check
False bin Full Error Service Check
Service Menus
Understanding the Printer Control Panel
Using the Control Panel
Understanding the Status of the Indicator Light
Diagnostics Menu
Entering the Diagnostics Menu
Reports
Advanced Print Quality Samples
Event Log
Print Log
Print Log Summary
Input Tray Quick Print
Output bin Quick Feed
Printer Setup
Engine Setting [X]
Printer Diagnostics & Adjustments
Sensor Tests
Motor Tests
Config Menu
Entering the Config Menu
Config Menu
Service Engineer (SE) Menu
Entering the SE Menu
General SE Menu
Network SE Menu
Entering Invalid Engine Mode
Entering Recovery Mode
Parts Removal
Data Security Notice
Removal Precautions
Handling ESD-Sensitive Parts
Critical Information for Controller Board or Control Panel Replacement
Updating the Printer Firmware
Using a Flash Drive
Using a Network Computer
Using a USB Cable Connection
Ribbon Cable Connectors
Low Insertion Force (LIF) Connector
Removal Procedures
Left Side Removals
Left Cover Removal
Main Drive Gears Removal
Pick Roller Clutch Removal
Left Front Door Link Removal
Right Side Removals
Right Cover Removal
Controller Board Removal
LVPS Removal
HVPS Removal
Sensor (MPF Paper Present) Removal
Sensor (Front Door Interlock) Removal
Right Front Door Link Removal
MPF Solenoid Cable Removal
Main Fan Removal
Front Removals
Control Panel Removal
Control Panel Cable Removal
Upper Front Cover Removal
Front Door Removal
Transfer Roller Removal
MPF Pick Roller Removal
Pick Separator Roller Removal
Rear Removals
Rear Door Removal
Fuser Removal
Top Removals
Top Cover Removal
Printhead Removal
Redrive Removal
Bin Full Sensor Actuator Removal
Bottom Removals
Duplex Guide Removal
Component Locations
Printer Configuration
Controller Board Connectors
Maintenance
Cleaning Printer Parts
Cleaning the Printer
Parts Catalog
Legend
Assembly 1: Covers
Assembly 2: Electronics
Assembly 3: Gears
Assembly 4: Paper Path
Assembly 5: 550-Sheet Optional Tray
Assembly 6: Miscellaneous
Printer Specifications
Power Consumption
Product Power Consumption
Sleep Mode
Hibernate Mode
Off Mode
Total Energy Usage
Selecting a Location for the Printer
Noise Emission Levels
Temperature Information
Theory of Operation
POR Sequence
Print Cycle Operation
Print Engine Layout
Print Cycle
Printer Operation
Printer Sections
Printer Paper Path
Printer Paper Path Sensors
Main Drive
Tray Drive
Index
Part Number Index
Part Name Index
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Quick Links
Download this manual
B3340, B3442, MS331, MS431,
MS439 Printers
4601-2xx, -4xx
Service Manual
•
Start diagnostics
•
Maintenance
•
Safety and notices
•
Index
November 04, 2020
www.lexmark.com
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Table of Contents
Troubleshooting
Diagnostics and troubleshooting
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Troubleshooting overview
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This manual is also suitable for:
B3442
Ms331
Ms431
Ms439
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B3442dw
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Ms439dn
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