Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding; A Program Stops Responding - Dell 400 Owner's Manual

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.

The computer does not start up

H E C K T H E I A G N O S T I C
C D
N S U R E T H A T T H E O W E R
E P
E L E C T R I C A L O U T L E T

The computer stops responding

NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.

A program stops responding

N D T H E P R O G R A M
E —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Applications.
3
Click the program that is no longer responding.
4
Click End Task.

A program crashes repeatedly

NOTE:
Software usually includes installation instructions in its documentation or on a floppy or CD.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C
I G H T S
L — See page 53.
A B L E I S I R M L Y O N N E C T E D T O
C F C
— If you are unable to get a response by pressing a key on your keyboard or
— If necessary, uninstall and then reinstall the program.
H E O M P U T E R A N D T O
T C
H E
T
43
Solving Problems