Schaerer Coffee Soul C Operating Instructions Manual
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Schaerer Coffee Soul C Operating Instructions Manual

Schaerer Coffee Soul C Operating Instructions Manual

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Schaerer Coffee Soul C
Operating instructions
Original operating instructions
09.2023-en-gb
Doc. no.: 3370020734

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Summary of Contents for Schaerer Coffee Soul C

  • Page 1 Schaerer Coffee Soul C Operating instructions Original operating instructions 09.2023-en-gb Doc. no.: 3370020734...

  • Page 2: Legal Notice

    The contents of the document are based on the most current data available at the time of printing. Schaerer AG reserves the right to make changes at any time without further notice. All images, figures and dis- play messages in this manual are only shown by way of example. Due to the wide variety of possible options, each individual machine may differ from the devices depicted herein.

  • Page 3: Table Of Contents

    Operating elements behind the user panel..................30 User interface............................... 31 5.2.1 “Main menu” page........................... 31 5.2.2 “Selecting hot/cold beverage” page....................32 5.2.3 “Choosing cup size” page........................32 5.2.4 “Selecting fill level and recipe” page....................33 Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 4 6.4.5 Saving changes and loading them into coffee machine..............63 7 Cleaning................................65 Cleaning intervals............................65 Active cleaning schedule..........................65 7.2.1 "Schaerer Default" cleaning schedule.................... 66 7.2.2 "Manual" cleaning schedule......................67 Cleaning levels.............................. 67 Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...
  • Page 5 “Note” display message........................84 9.2.2 “Fault” display message........................85 9.2.3 “Malfunction” display message....................... 85 Malfunctions without display messages...................... 88 10 Disassembly and disposal..........................89 10.1 Disassembly..............................89 10.2 Disposal................................. 89 Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 6: Safety

    Warning of hot steam Warning of dangerous electrical voltage Warning of poisonous substances Warning of hand injuries Prohibition symbols used Charac- Significance Charac- Significance ters ters Read documentation! Wear safety gloves! Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 7: Intended Use

    Use of this equipment is subject to the “General Terms and Conditions” of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manufacturer accepts no liability for damage resulting from unintended use.

  • Page 8: Foreseeable Misuse

    Schaerer AG service partner, a representative thereof, or other authorised persons. Schaerer AG must be notified in writing of any defects within 30 days! For hidden defects, this period is extended to 12 months from the date of installation (work report, handover report), but no later than 18 months after the product leaves the factory in Zuchwil.
  • Page 9 (see cleaning product label). If your country does not have this type of institution, note the following table: Swiss Toxicological Information Centre International calls +41 44 251 51 51 Calls from Switzerland Internet www.toxi.ch Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 10 There is a risk of scalding in the area where beverages, hot water and steam are dispensed. Never reach under the dispensing points while the machine is dispensing or during cleaning. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...
  • Page 11 Always push the user panel up and down with both hands. While the coffee machine is switched on, never reach into the bean hoppers or into the opening of the brewing unit. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 12: Danger Of Property Damage

    Do not operate the machine if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. Schaerer AG recommends installing a water stop valve (manufacturer-side) in the water connec- tion to prevent water damage in case of hose breakage.

  • Page 13: Technical Data

    10 °C (50 °F) Maximum operating temperature (T max.) 192 °C (378 °F) Operating temperature 95 °C (203 °F) Overpressure Hot water boiler Working pressure 0.25 MPa (29 psi) Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 14: Mains Connection On Site

    208 – 240 V 60 Hz 4360 – 5750 W 30 A 3 x 12 AWG Water connection values Minimum: 0.1 MPa (14.5 psi) Water pressure Maximum: 1.0 MPa (145 psi) Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 15: Serial Plate

    Fuse value on site> e.g. 20 A [above NEMA L6-20 plug] or 30 A [above NEMA L6-30 plug] Serial number > [YYCW XXXXXX] > e.g. 1935 XXXXXX Close user panel Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 16: Declaration Of Conformity

    The aforementioned manufacturer declares herewith that this machine complies with all relevant stipulations of the specified directives. In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. A quality management system certified by DEKRA, in accordance with ISO 9001 and 14001, has been used to ensure the proper adherence to the requirements.

  • Page 17: Product Description

    Product description Product description Overview of coffee machine The Schaerer Coffee SOUL C has a 12-inch touch screen. Image: Overview of the coffee machine Name Explanation See chapter "User panel with touch screen" User panel with touch screen 2 – 4 Bean hopper The bean hoppers feed coffee beans into the coffee machine.

  • Page 18: Bean Hopper

    The coffee cakes [1] are collected in the grounds container. The grounds con- tainer can be removed from the front of the coffee machine and emptied. Image: Grounds container Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 19: Machine Feet

    Confirm the selection with the “OK” button. Pressing the function key with the “X” deletes the last entry. Pressing it continuously takes you back to the main menu. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 20: Beverage Outlet

    [1] grinds the beans fresh during coffee preparation and conveys the ground powder into the brewing unit. The freshly brewed coffee is dispensed via the beverage outlet. The grinding level of the grinder is regulated automatically. Image: Grinder Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 21: Functional Lighting

    The décor elements can match the coffee machine to the surroundings. The “Décor elements” option can be retrofitted or the colours changed. Various colours are available for conversion. Image: Décor elements Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 22: Connections And Interfaces Of Coffee Machine

    The “Schaerer Coffee Link” digital solution provides comprehensive informa- tion for quality assurance as well as the monitoring and optimisation of indi- vidual business processes. The Schaerer “Coffee Link” web portal can be used to read various types of data from the coffee machine.

  • Page 23: Scope Of Delivery And Accessories

    100211 Hose sleeve 21-21 PE-HD 100213 Plug-in connection Dd 019753 O-ring 43.82x5.33 MVQ 70 Sh type 073222 O-ring 47.22x3.53 MVQ 70 Sh type 073223 Machine feet Foot 40x100 100651 Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 24 Quantity Designation Article number Rubber screw foot M 1Ox15 060408 Threaded bolt M 10-M8 079757 Mains water supply Reinforced hose DN8X1500 ÜM3/8-ÜM3/4 90° NSF 075658 * Version-dependent article number Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 25: Installation And Commissioning

    3. Check the remaining package contents for accessories. 4. Check to ensure delivery is complete. See also chapter "Scope of delivery and accessories". 5. Keep the original packaging in case the equipment needs to be returned. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 26: Unpacking Accessories

    The serial plate provides information about the required max. fuse. The serial plate provides information about the necessary min. conductor cross-section. Mains water supply 3/8” or connection to the external drinking water tank Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...

  • Page 27: Connecting Power Supply

    ► Schaerer AG does not recommend using an extension cord. If an extension cord is used in spite of this (minimum cross-section: 1.5 mm²), observe the manufacturer’s data for the cable (operating instructions) and comply with the locally applicable regulations.

  • Page 28: Connecting Water Supply

    The service technician can trigger the commissioning program manually at any time. See also chapter "Switching on" for a description on how to switch on the coffee machine. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...

  • Page 29: Operation

    The control panel is integrated in the operating unit and is located on the front of the drip tray. It enables navigation in the display and is designed to be barrier-free in accordance with ADA guide- lines. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 30: Operating Elements Behind The User Panel

    ProCare front door The ProCare cleaning system cleans the coffee path from the brewing unit to the beverage outlet. The cleaning product (basic) is behind the front door of the ProCare. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 31: User Interface

    [Language selection] button The buttons allow the user to select the language of the user interface. The user interface is then automatically displayed in the selected language. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 32: Selecting Hot/Cold Beverage" Page

    The desired cup or mug size can be chosen simply by selecting one of the available fields. These settings are programmed by a qualified service technician to ensure that the beverages are always dispensed in the correct quantity and size. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 33: Selecting Fill Level And Recipe" Page

    Without colour code: There are no messages in the Service menu. Orange: Information is pending in the Service menu. Image: [Service menu] button Red: Error messages or action requests are pending in the Service menu. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 34: Overview

    Logging in with profile System information Image: [Service menu] button ► Tap on the [Service menu] button at the bottom left of the user interface. P The Service menu appears. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 35: Log-In/Log-Out] Profile

    Access rights for functions and parameters are adjusted as appropriate in line with each profile. See chapter "Programming", e.g. “Caretaker profile” for a detailed overview and description of the profiles. Variant: Access to Service menu without PIN entry Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 36 Image: [Log-in] field P Profiles protected with a PIN are marked with a lock symbol. The following profiles can be provided by the service technician: Caretaker Bookkeeper Bookkeeper reduced Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...
  • Page 37 The service technician can activate profiles. Every profile has specific authorisations. Logging in with a profile can be protected with a PIN. The service technician can configure a PIN and assign it to the profile. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 38: Settings

    The [Beverage dispensing history] field (1) calls up a window in which all the beverages already dispensed are listed. The corresponding dispensing time and the pure dispensing time [coffee] are displayed for each dispensing. Image: Beverage dispensing history Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 39: System Information

    Pending coffee machine errors are reported in the error messages area. The field can be used to start troubleshooting directly. The service technician has an overview of events in the “Info” –"Error statistics" main menu. Image: Error messages area Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 40: Direct Selection Area

    3. Push the user panel from below [D] using both hands until it snaps into place. P The user panel is automatically held in the upper position. Image: Bedienpanel öffnen Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 41: Close User Panel

    Make sure that the grounds container is empty and correctly inserted. Make sure that the coffee machine is correctly connected to the manufacturer-side mains power supply in accordance with national and local safety regulations. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 42: Switching On Coffee Machine

    Clogging and blocking hazard! Filling the hopper with foreign objects can lead to clogging, blocking or destruction of the grinder. Never fill the bean hopper with anything other than coffee beans. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...

  • Page 43: Selecting Beverage

    ► Dry the grounds container and reinstall it, pushing it in until it snaps into place in the coffee machine. P The coffee machine is ready for use again. Image: Emptying grounds container Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 44: Shutting Down

    If the coffee machine is not used for a longer period of time, take the coffee machine and the optional accessories out of operation. 1. Switch the coffee machine to standby. See chapter "“Operation” – “Shutting down” – “Switching coffee machine to standby”". Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...
  • Page 45 The boilers can be destroyed by freezing water as it expands. ► If the coffee machine is exposed to temperatures below freezing, drain the boiler beforehand. ► Contact your service partner. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 46 Operation www.schaerer.com Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 47: Programming

    [A] Graphical user interface [GUI] selection of coffee type [B] Navigation elements in the service menu [C] Selection of activated profiles [D] Machine configuration settings [E] System information [F] Beverage dispensing history Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 48 INFORMATION: If a profile with corresponding authorisations is logged in, the [Settings] field appears. Log-out The [Profile log-OUT] field closes the currently registered profile. Operator profile INFORMATION: The "Settings" field is no longer available. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...
  • Page 49 The [Back] field takes you back to the previous page/window. Save The [Save] field saves any parameter settings made. Copy The [Copy] field copies a beverage that has already been configured as a basis for other beverage configurations. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 50 4. Confirm the value with field [E]. Image: Input of parameter value using keyboard On/Off function The [On/Off] field activates or disables a function. Lit up green = On Matt grey - Off Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 51: Usb Interface

    3. Press the [Save] field. P The settings are active. USB interface In the Schaerer Coffee Soul, software updates, data storage or data exchange are performed using a USB stick. The USB port is located behind the user panel. ► Unlock the user panel and slide it upwards until it automatically snaps into place.

  • Page 52: Caretaker Profile

    Switch on free vend mode if there is a payment system (bookkeeper) [Service menu] Shutting down button Starting maintenance (descaling) Ingredient management See also chapter "Service menu" The Bookkeeper profile contains the following settings: Configuration Info See chapter "[Log-in/Log-out] profile" Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 53: Facilities Manager Profile

    The operator is the normal operator of the coffee machine and therefore only a few service functions are available in this profile. Apart from setting the language, it can view the machine version in order to pass on the information to a service technician when errors occur. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 54: Overview Of Profile Authorisations

    Time/Date/Timer (Monday to Sunday) Menu card (beverage field) Grinder service Backup database Show versions Machine counter Beverage statistics Cleaning statistics Maintenance statistics Dispensing statistics Water hardness statistics Machine accounting statistics Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 55: Machine Configuration

    3. Replace the emptied grounds containers at the earliest after 5 sec. P The "Current grounds container counter" is reset to 0. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 56: Service" Settings

    5. Close user panel. database saved stick "Schaerer"  –  "SCA3"  –  "backup"  –  "database"  –  "sca3db.db3_20170623_112422" folder structure. The database is automatically saved on the SD memory card inserted ADVICE in the touch screen every 5 min. It is also saved directly on the motherboard at the same time.

  • Page 57: Configuration" Settings

    “System”  –  “Cleaning” and “Sys- tem” – “Maintenance” setting. 4. It is absolutely essential to restart cleaning right away. 6.4.3 "Configuration" settings Authorised profiles: Caretaker, facilities manager, bookkeeper, bookkeeper reduced, operator and quality manager Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 58 Available time zones: Asia Africa Australia Europe North America South America Each time zone contains sub-divisions, e.g. "Central European Time (CET/MEZ)". Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 59: Info" Settings

    Touch panel software version Power section software version Database version Mac address version Qt (source code) version Qt licence version SQLite version Copyright SCS software Authorised profiles: Caretaker and facilities manager Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 60 The following information can be obtained: Date and time Profile System Event Image: Cleaning statistics Executed, cancelled and reset cleaning processes are shown in the "Event" column. Authorised profiles: Caretaker Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...
  • Page 61 The following information can be obtained: Date and time Water hardness The list includes a new entry for each adjustment made to the water hard- Image: Water hardness statistics ness. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 62 P The "Since last reset" statistics are deleted. Variant: Since initialisation The statistics with the "Since initialisation" setting cannot be deleted. Information: "Initialisation" means "since commissioning". Authorised profiles: Caretaker Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 63: Saving Changes And Loading Them Into Coffee Machine

    With the field, exit the parameter and the setting. Load changes to the setting/parameter into the coffee machine using the field. P The coffee machine performs a restart. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 64 Programming www.schaerer.com Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 65: Cleaning

    Active cleaning schedule The following two cleaning schedules are available for configuration by the service technician: Cleaning schedule with the “SchaererDefault” presetting [standard]. Cleaning schedule with the "Manual" presetting. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 66: Schaerer Default" Cleaning Schedule

    The start time and the cleaning level is updated simultaneously for all weekdays whenever an adjustment is made. The time for a cleaning operation is set by the service technician as a general time setting (2) for each day of the week. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...

  • Page 67: Manual" Cleaning Schedule

    Deleting or adding days with a cleaning Setting of the time window before/after cleaning Cleaning levels The cleaning levels are set in the cleaning schedule. The cleaning schedule can be accessed by the service technician. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 68 With the “Forced” setting, information about overdue cleaning operations is shown in the display. If this overdue cleaning does not take place within the configured time window of [0-4 h], mandatory cleaning is enforced. The coffee machine cannot dispense any more beverages. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...
  • Page 69 The remaining time until the optimum start time is dis- to schedule) played in the Service menu. Time window for optimum cleaning on schedule The cleaning instructions are reset after a cleaning operation. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 70: Mandatory Cleaning

    ADVICE Property damage due to incorrect cleaning products! Use of incorrect cleaning products may damage the coffee machine. Use only cleaning products for daily and weekly cleaning that are recommended by Schaerer AG. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...

  • Page 71: Automatic Cleaning

    The rinsing processes which can be configured regarding the time can be configured by the service technician: Rinsing > Beverage outlet [rinsing interval outlet] (1 – 180 min). Rinsing > Reverse flow cooler [rinsing interval heat exchanger] (1 – 180 min) Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 72: Procare Cleaning System

    If a safety data sheet is not available, please request it from your sales partner. ADVICE Use only original ProCare cleaning products! Use of cleaning products other than those from Schaerer AG may damage the machine. ► Only use original ProCare cleaning products from manufacturer Schaerer AG for the cleaning process.

  • Page 73: Inserting Procare Cleaning Bag

    ► Close ProCare access cover. Turn and lock both green locking buttons. Image: Inserting ProCare cleaning bag ► Switching on coffee machine See chapter “Operation” – “Switching on”. ► Close user panel See chapter “Operation” – “Closing user panel”. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 74: Performing Procare Cleaning

    [Scheduled cleaning] [Additional cleaning] ► Select the [ ] [Additional cleaning] field. P The following fields are available: [ ] [Coffee system] ► Tap the available system to be cleaned. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 75: Manual Cleaning Tasks

    ► Wipe and dry the brewing chamber (1) with a clean, damp cloth. ► Replace the grounds container. ► Reinsert dry grounds container (1) into the coffee machine. ► Replace the grounds container. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 76: Cleaning Drip Tray And Drip Grid

    Cleaning touch screen CAUTION Danger of scalding! Unsupervised beverage dispensing can cause scalding during cleaning. Deactivate the touch screen in the Service menu before cleaning or shut down the machine. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 77: Cleaning Outer Surfaces

    Danger of injury from the rotating grinding discs in the grinder. ► Never reach into the bean hoppers while the coffee machine is switched on. ► Wear gloves while cleaning. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 78: Haccp Cleaning Concept

    The HACCP cleaning concept is designed to ensure safe food. Hazards related to the processing of food or emanating from finished products are considered and the risks are assessed. The risks are mitigated by appropriate measures. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb...
  • Page 79 Cleaning When installation, maintenance, care and cleaning are performed properly, Schaerer AG coffee machines satisfy the HACCP requirements. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 80 Cleaning www.schaerer.com Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 81: Maintenance

    ► Have pending maintenance work done by your service partner as quickly as possible. Safety-rel- evant components must be checked and/or replaced without fail after the end of their service lives has been reached. If not observed, the liability of Schaerer AG becomes invalid. 8.2.1 Maintenance intervals Maintenance intervals are defined in the separate maintenance regulations.
  • Page 82 Safety-relevant components 24 months 48 months 72 months Hot water boiler Check [only replace [Replace] Check [only replace if necessary] if necessary] Safety valve 12 bar [Replace] [Replace] [Replace] Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 83: Troubleshooting

    ► Select any other pending error messages in the "Service menu" and remedy them in line with the measures described below. P If the error message persists, a malfunction may exist. ► Contact your service partner (see www.schaerer.com). Doc. no.: 3370020734 09.2023 1.3 - en-gb...

  • Page 84: Faults With Display Messages

    Check the waste water outlet and drip Caution: A blocked waste water There are left-over coffee tray for blockages and clean them. outlet can cause flooding. grounds in the waste water. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 85: Fault" Display Message

    The user panel is open or was it snaps into place. not completely closed. 9.2.3 “Malfunction” display message The following display messages have a red background in the PC board. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 86 NTC hot water boiler short-cir- The main board does not detect your service partner. cuited resistance. A maximum tem- perature (approx. 150°C) is measured. Beverage dispens- ing is disabled. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...
  • Page 87 Check the cooling unit and machine Modbus MR processing error Communication error between wiring. cooling unit and touch screen If the malfunction persists, contact your service partner. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...

  • Page 88: Malfunctions Without Display Messages

    If the malfunction persists, contact your service partner. Switch on the coffee machine. The coffee machine is not If the malfunction persists, contact switched on. your service partner. Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

  • Page 89: Disassembly And Disposal

    After the coffee machine has reached the end of its service life, disassemble the coffee machine and dispose of it in an environmentally friendly manner. 10.2 Disposal The coffee machine must be disposed of correctly in conformity with local and legal regulations. Contact your service partner. Doc. no.: 3370020734 09.2023 1.3 - en-gb Schaerer Coffee Soul C...
  • Page 90 Disassembly and disposal www.schaerer.com Schaerer Coffee Soul C Doc. no.: 3370020734 1.3 - en-gb 09.2023...

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