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Go online for a comprehensive walkthrough of your new purchase!
This guide has everything you need to get ready for first use, including setting up, using and maintaining your machine, but online you'll find additional resources like tips and troubleshooting, videos, product registration, parts, and more. Go to support. BISSELL.com.
Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the "Carton Contents" list located on the carton top flap.
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Upper Handle | Base with Dirty Water Tank | Clean Water Tank | (2) BISSELL® Trial-Size Formulas | |||
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Accessory Bag and Hose | 3" Tough Stain Tool | Nozzle Clean Out Tool |
Go to support. BISSELL.com for assembly videos.
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View our family of cleaning formulas for your family of mess-makers at BISSELL.com.
Keep plenty of BISSELL® formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL formulas in your machine. Other formulas may harm the machine and void the warranty.
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Clean + Refresh Powerful cleaning and odor elimination with Febreze freshness. | PET Stain & Odor Removes tough pet stains. Includes StainProtect™ to protect against future stains | PRO MAX Clean + Protect Our most powerful formula for tough, ground-in dirt & stains. Includes StainProtect to protect against future stains | PET PRO OXY Urine Eliminator Our best formula for pet urine stains & odors. Includes StainProtect to protect against future stains | Pet Stain & Odor + Antibacterial Cleans and controls odor-causing bacteria. Use with![]() |
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.
Pretreat
Pretreat spots and stains to improve carpet any formula to increase its effectiveness.
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PET Stain Pretreat Permanently removes tough pet stains. Removes odors with Enzyme Action. | PET PRO OXY Stain Destroyer Permanently removes tough pet stains. Removes pet odors with OXY. | PET Pretreat + Sanitize Penetrates to sanitize and loosen tough stains. |
Boost
Add Boost carpet cleaning formula enhancers to cleaning performance.
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OXY Boost Permanently removes old, set-in stains. | PRO MAX Boost Add to formula for 2X deep cleaning power. | PET OXY Boost Permanently removes pet stains. Removes pet odors. |
To reduce the risk of fi re and electric shock due to internal component damage, use only BISSELL cleaning formula intended for use with this machine.
More of a video person? Head to support. BISSELL.com for helpful how-to videos.
Note: Fill with warm (140°F/60°C MAX) tap water and add the appropriate BISSELL® formula. Do not use boiling water. Do not heat water or tank in microwave.
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Visit support. BISSELL.com for helpful how-to carpet cleaning videos.
Tips Before Cleaning
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Note: When solution is flowing, bubbles will form at the edges of the nozzle. Holding the trigger continuously may result in overwetting your carpet.
Visit support. BISSELL.com for helpful tips and tricks on using your machine's tools.
Tips Before Cleaning
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For helpful how-to videos about maintaining your machine visit support. BISSELL.com.
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To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from |
Visit support. BISSELL.com for additional how-to videos on maintaining your machine.
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Cleaning the Brush Roll
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To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
For replacement parts, head to BISSELL.com/parts.
Required for Maintenance
Phillips-head Screwdriver
For more helpful maintenance tips, check out support. BISSELL.com.
Once your cleaning is complete, make sure both the Dirty and Clean Water Tanks are emptied, rinsed out and dried before the next use. Wrap cord around cord wrap for storage. Store machine in a protected, dry area.
NOTICE
To reduce the risk of a leaking condition, do not store unit where freezing may occur. Damage to internal components may result.
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
Below are some of the issues you may run into. If you don't see the issue you're experiencing below, visit support. BISSELL.com.
Problem | Possible Cause | Remedies |
Reduced spray OR no spray | Clean Water Tank may be empty. | Refill tank. |
Clean Water Tank may not be seated completely. | Turn power OFF. Remove and reseat tank. | |
Pump may have lost prime in hose cleaning mode. | Hold end of hose below water level in tank to prime. | |
No spray through hose & tool | The hose to your machine is not primed. | With the machine OFF and unplugged, remove the nozzle from the foot. Place a ballpoint pen in the black cylinder next to the screw. When water bubbles up, remove the pen. Reassemble the nozzle and hose. |
Loss of suction power | Tanks may not be seated properly. | Pick up both tanks and reseat them so they fit properly. |
Dirty Water Tank has picked up maximum amount of dirty water and has reached full line. | Empty Dirty Water Tank. | |
Clean Water Tank is empty. | Check fluid levels in the Clean Water Tank. Refill the tank if it is empty. | |
Rubber tab on Dirty Water Tank is not sealed tight. | Check the rubber tab on the Dirty Water Tank and press firmly on all edges to secure it tightly (see step 2 for details). | |
Accessory Hose Door may not be closed tightly in place. | Check the Accessory Hose Door and make sure it is closed tightly – it should be locked into place. | |
Nozzle may be clogged from pet hair or debris. | Use the Nozzle Clean Out Tool and follow steps for "Cleaning the Nozzle". | |
Nozzle not installed correctly. | Remove and reinstall nozzle. | |
No power | Cleaning mode switch mistaken for power button. | Press the power button on the left side of the machine to turn the machine ON. |
Outlet may not be active. | Try plugging in a different device that uses a grounded outlet to test for power from the outlet. | |
Leaking Clean Water Tank | Tank may have been overfilled |
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Water may be caught in space between the tank and the tank's handle. | ||
Leaking Dirty Water Tank | Tank ring not installed properly. | Remove tank. Remove and reinstall tank ring. |
Note: Any other servicing should be performed by an authorized service representative.
We're Waggin' Our Tails!
BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets, too. We're proud to design products that help make pet messes, odors and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.
But wait, there's more!
Join us online for a complete guide to your new product, including troubleshooting, product registration, parts, and more. Go to support.BISSELL.com.
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
COMMERCIAL USE OF THIS APPLIANCE VOIDS THE MANUFACTURER'S WARRANTY.
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren't sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
If your appliance has a motorized Brush Roll, do not leave machine running in the same spot without the handle fully upright.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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