Bissell TurboClean Pet XL 3738 / 3746, PowerForce Pet XL 3748 Manual

Table of Contents

Contents

1 Product Overview
2 What's in the Box?
3 Assembly
4 Filling the Clean Water Tank
- 4.1 Using the Easy Fill System for Full-Size Antibacterial Formula
5 Cleaning Carpets and Area Rugs
6 Emptying the Dirty Water Tank
7 After-Cleaning Care
8 Replacing the Belt & Brush Roll
9 Troubleshooting
10 Warranty
11 IMPORTANT SAFETY INSTRUCTIONS
- 11.1 GROUNDING INSTRUCTIONS
12 Documents / Resources
- 12.1 References
- 12.2 Download manual

Product Overview

Upper Handle
Spray Trigger
Clean Water Tank
Carry Handle
Dirty Water Tank
Accessory Hose Door

What's in the Box?

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the "Carton Contents" list located on the carton top flap.

Assembly

Insert handle into machine until it clicks into place.
Align clean water tank with machine grooves and press downward into place.
Wrap cord around upper and lower cord wrap.

Filling the Clean Water Tank

This machine is compatible with BISSELL® formulas made for upright carpet cleaners. Always use genuine BISSELL formulas for your machine. Our formulas are specially designed in our lab to work with your machine and deliver professional-style results. Other formulas may harm the machine.

Choose your formula.*
Scan the QR code with your smartphone camera or visit BISSELL.com for formulas.
Lift tank to remove from machine.
Unscrew yellow cap.
Add warm tap water (140°F/60°C max) to water fill line. Do not use boiling water. Do not heat water in microwave.
Add BISSELL formula to formula fill line.
Screw cap back onto tank. Align clean water tank with machine grooves and press downward into place.

Using the Easy Fill System for Full-Size Antibacterial Formula

Add warm tap water (140°F/60°C max) to water fill line. Do not use boiling water. Do not heat water in microwave.
Twist yellow cap back onto tank.
Firmly insert formula bottle into cap on tank and squeeze until formula reaches formula fill line.

*Compatible formulas include: Clean + Refresh, PET Stain & Odor, PRO MAX, Clean + Protect, PET PRO OXY Urine Eliminator, Oxy Boost, Pet Oxy Boost, Simply Carpet Deep Clean, Clean + Allergen, Pro Oxy Deep Clean

To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning formula intended for use with this machine.

Cleaning Carpets and Area Rugs

information Tips Before Cleaning

Remove any solids and use a dry vacuum cleaner over area before using your deep cleaner.
To prevent damage to Berber carpets, avoid repeated strokes in same area. Before cleaning area rugs, check manufacturer's tag and test an inconspicuous spot on rug for colorfastness. Do not use on silk or delicate rugs.
It is common to refill the clean water tank and empty dirty water tank multiple times during cleaning. Room size and cleaning speed both affect how often tank may need to be refilled and/ or emptied.
When solution is flowing, bubbles will form at the edges of the nozzle. Holding the trigger continuously may result in overwetting your carpet.

Plug into a properly grounded outlet. Press power button on handle to turn machine ON.
Press recline pedal to recline machine.
Hold spray trigger for 10 seconds to prime system with cleaning solution.
Make cleaning passes following steps below. Repeat these passes until solution being pulled up appears clean.

With Cleaning Formula

Hold Spray Trigger
- 1 pass forward
- 1 pass back
Release the Spray Trigger
- 1 pass forward
- 1 pass back

With BISSELL ANTIBACTERIAL Formula

Hold Spray Trigger
- 1 pass forward
- 1 pass back
- 1 pass forward
- 1 pas s back

For full benefit of ANTIBACTERIAL formula, do not make any dry passes. Dry time may be longer.

When finished, turn machine OFF.

Emptying the Dirty Water Tank

Turn OFF and unplug machine. Pull dirty water tank up and away to remove.
For quick empty: Pull rubber tab (located in middle of tank) and tilt to pour. When closing rubber tab, make sure all edges are sealed tight.
Reinstall tank by angling it with bottom first, then tilt and push until it clicks into place.

After-Cleaning Care

Turn OFF and unplug machine. Pull dirty water tank up and away to remove.
Empty dirty water tank.
Unscrew ring at bottom of tank to remove float stack.
Clean and rinse debris from float to prevent dirty water tank overflow and maintain seal integrity.
After cleaning, align arrow on float with tank's notch. Twist ring to lock in place. Ensure alignment to prevent water leakage.
Pull the nozzle upward and away from the machine. Rinse or wipe it clean.
Use a cloth to remove debris from the red filter.
Use a cloth to thoroughly clean brush roll cover.
Reinstall nozzle, ensuring it aligns with slot on brush roll cover.
Use both hands to push top of nozzle, both left and right sides, until it clicks into place.
Reinstall tank by angling it with bottom first, then tilt and push until it clicks into place.

To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Replacing the Belt & Brush Roll

Turn OFF and unplug machine. Use a Phillips-head screwdriver to remove 5 screws.
Remove belt cover.
Pull brush roll out and remove belt from track.
Pull belt off of motor shaft.
Wrap new belt around motor shaft.
Put belt on brush roll track. Put brush roll back into position.
Align brush roll mount to screw posts.
Reposition belt cover.
Reinstall 5 screws.

warning Note: Any other maintenance or servicing not included in this manual should be performed by an authorized service representative.

To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Troubleshooting

Problem	Possible Cause	Remedies
Reduced spray OR no spray	Clean water tank may be empty.	Refill tank.
	Clean water tank may not be seated completely.	Turn power off. Remove and reseat tank.
	Pump may have lost prime in hose cleaning mode.	Hold end of hose below water level in tank to prime.
No spray through hose & tool	The hose to machine is not primed.	Turn off and unplug the machine. Remove nozzle from foot. Insert pen in black cylinder next to screw. Wait for water bubbles, remove pen. Reassemble nozzle and hose.
Loss of suction power	Tanks may not be seated properly.	Reseat both tanks so they fit properly.
	Dirty water tank is full.	Empty dirty water tank.
	Rubber tab on dirty water tank is not sealed tight.	Check rubber tab on dirty water tank and press firmly on all edges to secure tightly.
	Accessory hose door not closed tightly.	Check accessory hose door and make sure it is closed tightly – it should be locked into place.
	Nozzle not installed correctly.	Remove and reinstall nozzle.
No power	Outlet may not be active.	Try plugging in a different device that uses a grounded outlet to test for power from outlet.
Leaking dirty water tank	Tank ring not installed properly.	Remove tank. Remove and reinstall tank ring.

Warranty

Limited 2-year warranty, may vary by state. Visit support. BISSELL.com or call 1-800-237-7691 for complete warranty information.

Join us online for a complete guide to your new product, including troubleshooting, product registration, parts, and more.
Go to support. BISSELL.com.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug.
Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing.
Do not expose to rain. Store indoors.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Do not use for any purpose other than described in this user guide. Use only manufacturer's recommended attachments.
Do not use with damaged cord or plug. If appliance is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
Do not run appliance over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle plug or appliance with wet hands.
Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts of the appliance and its accessories.
Turn OFF all controls before plugging or unplugging appliance.
Use extra care when cleaning on stairs.
Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
Do not use appliance in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
Do not use without filters in place.
Use only BISSELL® cleaning formulas intended for use with this appliance to prevent internal component damage. See the "Cleaning Formulas" section of this guide.
Do not immerse. Use only on surfaces moistened by the cleaning process.
Keep appliance on a level surface.
Do not carry the appliance while in use.
Always install float before any wet pick-up operation.
Unplug before connecting TurboBrush® Tool.
Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
Liquid must not be directed towards equipment containing electrical components.
Use only the type and amount of liquids specified under the operations section of this guide.

SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
COMMERCIAL USE OF THIS UNIT VOIDS THE MANUFACTURER'S WARRANTY.

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren't sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.