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VOCiC AX12 Instruction Manual

Electric raised toilet seat
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Electric Raised Toilet Seat
Instruction Manual
AX12

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Summary of Contents for VOCiC AX12

  • Page 1 Electric Raised Toilet Seat Instruction Manual AX12...

  • Page 2: Table Of Contents

    CONTENTS Table of Contents I.Safety Instructions II.Product Information III.Installation Instructions IV.Usage Instructions V.Maintenance & Care VI.After-sales Service VII.Appendix...

  • Page 3: I.safety Instructions

    Please keep this manual for future reference and ensure that anyone who may come into contact with or use the AX12 reads it. Refer to this manual as often as needed to help users utilize the product effectively and maintain its perfor- mance.
  • Page 4 Do not place the AX12, handheld controller, or power cord near heat sources. Do not run the AX12 motor continuously for more than 2 minutes. After continuously running for 2 minutes, allow at least 18 minutes of rest to prevent overheating and potential damage to the device.
  • Page 5 330 lbs (150 kg). Before installation, ensure the toilet's load-bearing capacity is appro- priate for both the user and the product. The AX12 itself weighs 44 lbs (20 kg). Before installation, verify that the toilet's shape and size are suitable for this product.
  • Page 6 Refer to the "Installation Instructions" section for detailed space requirements. Follow the "Installation Instructions" section precisely during installation. Before use, ensure the AX12 is securely mounted to the toilet and that the bolts are tightened. If the seat is not stable, troubleshoot and secure the product, then recheck.

  • Page 7: Ii.product Information

    The pri- mary purpose of the AX12 is to help users safely and smoothly stand up from and sit down on the toilet, reducing the risk of falls due to leg issues, back problems, or balance difficulties, thus providing a comfortable and safe toileting experience.
  • Page 8 UL certified Warning The power cord plug is not waterproof! Note When using other electrical devices or a mobile phone near the AX12, do not operate the raising or lowering function simultaneously. Electro- magnetic interference (EMI) may cause motor malfunctions.

  • Page 9: Iii.installation Instructions

    Padded Armrests: 2 pieces c. Parts: Expansion bolt kits, 2 sets (used to secure the AX12 to the toilet, each expansion bolt kit consists of a plastic sleeve, a metal washer, and a screw) d.
  • Page 10 Toilet Height: The AX12 has no specific height requirements and is suitable for toi- lets of any height. The initial height of the AX12 is 4.7 inches (12 cm). d. Toilet Size: Measure the “Tank to Bowl Distance” (from the toilet's mounting holes to the wall of the tank), and the “Toilet Bowl Length”...
  • Page 11 15.2”-20” Installation Space Requirements a. Bathroom Entrance Width: The AX12 width is 25.6 inches (65 cm). Ensure the bathroom entrance width is greater than 25.6 inches (65 cm). b. Installation Width: Ensure the distance from the toilet centerline to the walls on both sides is at least 14.6 inches (37 cm).

  • Page 12: Operating Space

    Power Cord Length and Outlet Requirements: The AX12 power cord length is 6.56 feet (2 meters). Ensure there is a safe, dry outlet within this range. It is recommended to use water- proof outlets with protective covers.

  • Page 13: Installation Steps

    If you have already removed the toilet seat and lid and ensured the toilet surface is clean and undamaged, please skip to “Part Two: Installing the AX12 on the Toilet.” Note The following steps apply to standard toilets. If you have a different type of toilet, refer to online videos or seek assistance from a profes- sional for removing the toilet seat and lid.
  • Page 14 2. Open the Caps 3. Loosen the Bolts...
  • Page 15 Your Family Rehabilitation Partner 4. Remove the Fasteners, Seat and Lid 1. Prepare Tools and Materials: Gather a screwdriver, wrench, gloves, and a cloth. 2. Wear Protective Gear: Put on gloves to protect yourself from potential bacteria on the toilet. 3.
  • Page 16 Clean the toilet surface thoroughly, ensuring no dirt or debris re- mains. Check for any damage to the toilet surface and repair it if necessary. Part Two: Installing the AX12 on the Toilet 1. Prepare Materials: Gather 2 sets of expansion bolt kits and a Phillips screwdriver. Each expansion bolt kit consists of a plastic sleeve, a metal washer, and a screw.
  • Page 17 Your Family Rehabilitation Partner 2. Insert Plastic Sleeves: Insert the plastic sleeves from the expansion bolt kits into the toilet mounting holes from above. Expansion bolt kits 3. Position the AX12: Place the AX12 on the toilet, ensuring it is stable and centered.
  • Page 18 4. Align Mounting Holes: Make sure the mounting holes on the AX12 base align with the toilet mounting holes. The base has three adjustable mounting positions at the rear; select the appropriate position based on the size of your toilet.
  • Page 19 Expansion bolt kits 7. Secure with Screws: Insert the screws from the expansion bolt kits through the metal washers, connecting the AX12 base mounting holes with the toilet mounting holes. Tighten the screws using a Phillips screwdriver. Phillips screwdriver Expansion bolt kits...
  • Page 20 Part Three: Installing the Armrests 1. Prepare the materials: Gather 2 padded armrests, 4 white bushings, 2 M8 lock nuts, 2 white nut covers, and 1 M8 open-end wrench. 2. Attach Armrest: Fit the pivot holes of the padded armrest over the pivot axle on the base.
  • Page 21 Your Family Rehabilitation Partner 3. Repeat for Other Side: Repeat the above steps for the other armrest on the opposite side.
  • Page 22 Note For hygiene and easy cleaning, we strongly recommend reinstalling the toilet seat and lid. Use the original screws and nuts from your toilet to connect the toilet seat, lid, and AX12 seat mounting holes, then tight- en securely. Note Attach the white hook to the wall to hang the handheld controller.
  • Page 23 AX12. 5. Initial Reset: Before the first use, reset the AX12 by lowering it to the lowest posi- tion. Press and hold the DOWN button again until the green light on the controller indicates that the reset is complete.

  • Page 24: Iv.usage Instructions

    Use the handheld controller to raise the AX12 to a suitable height for sitting down. 2. Sit Down Slowly: The user should sit slowly and calmly in the center of the AX12. Avoid sitting down forcefully to prevent triggering the product. 3. Hold the Armrest and Controller: The user should firmly grip one armrest with one hand and place the handheld controller on their leg or armrest with the other hand.
  • Page 25 If the handheld controller shows a red light or no light at all, you can try performing a reset. Press and hold the DOWN button until the AX12 reaches its lowest position, then continue holding the DOWN button. If the handheld controller lights up green after the reset, it indicates that the control- ler is operating normally.

  • Page 26: V.maintenance & Care

    Red: Try performing a reset V.Maintenance & Care Warning Ensure the power plug is disconnected and the AX12 is powered off before cleaning and maintenance. Warning During cleaning and maintenance, do not place limbs or other objects into moving parts.
  • Page 27 AX12. a. Do not use strong disinfectants or cleaning agents. b. When the AX12 is in the lowest position, you can use a showerhead to rinse the exterior. c. Do not use the showerhead to rinse the internal moving parts or motor.

  • Page 28: Storing The Device

    Disconnect the charger completely from the power supply before cleaning! Storing the Device When not in use, lower the AX12 to the lowest position and discon- nect the power. Do not place any objects on top of the folded AX12.

  • Page 29: Vi.after-Sales Service

    The expected lifespan of the AX12 is 3 years from the date of manu- facture. During this period, VOCIC offers paid repair services. Note Minor surface rust is normal and does not compromise the stainless steel’s structural integrity, nor does it affect the safety and functionality...

  • Page 30: Vii.appendix

    1.2.2 If the light is red, Perform the reset press and hold the operation. DOWN button to reset. 2. AX12 is unstable 2.1 Check if the AX12 2.1.1 Adjust the AX12 Adjust the position on the toilet. is centered on the position until it is manually.

  • Page 31: Technical Specifications

    Your Family Rehabilitation Partner Technical Specifications Operating Temperature 5-40℃ Operating Humidity <20%-90% at 30°C Operating Pressure 700-1060hPa Operating Altitude ≤2000m Storage Temperature -10-50℃ Storage Humidity 20%-90% Storage Pressure 700-1060 hPa Rated Voltage 100-240V 50/60Hz Rated Load 1500N Protection Level IPX4...
  • Page 32 Storing the AX12 near fire or heat sources, leading to the loss of some functionalities. h. Cleaning the AX12 with acidic detergents, cleaners, or disinfec- tants.
  • Page 33 Your Family Rehabilitation Partner AX12 Dimensions Lowest State 227.8 Highest State...
  • Page 34 Your Home Rehabilitation Partner @VOCiCMedical @VOCiCMedical @VOCiCMedical @VOCiCMedical lf you have any questions, please contact us: support@vocic.com...