Lockups And Software Problems - Dell Latitude P168C Quick Reference Manual

F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
I
• Reseat the memory modules (see your Service Manual at
support.dell.com) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines (see your
Service Manual at support.dell.com).
• Ensure that the memory you are using is supported by your computer. For
more information about the type of memory supported by your computer,
see "Memory" on page 20.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 36).

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety information that shipped with your computer.
The computer does not start up
N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O
E
T H E E L E C T R I C A L O U T L E T
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
U R N T H E C O M P U T E R O F F
T
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds (until the computer turns off), and then restart
your computer.
A program stops responding
N D T H E P R O G R A M
E —
1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2 Click the Applications tab.
3 Click to select the program that is no longer responding, and click End
Task.
40
Troubleshooting
—
If you are unable to get a response by pressing a
—