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In rare cases, your multimedia system may not function the way you expect it to. Before calling
the service department, please read the operating instructions thoroughly and go through the
following check list; it may be possible to quickly remedy an apparent malfunction.
Symptoms
General
The unit does not function. No reaction when the
ignition is turned on and the POWER button is
pressed.
The unit does not react to pressing buttons on the
remote control.
No/low volume during playback.
Unit switches with hands-free unit/Telephone is not
being detected even though it has been connected
to the unit.
Preset contents are lost when the unit is switched
off.
No Bluetooth function.
TFT monitor
The monitor does not open automatically when
switched on.
The monitor remains in the incorrect position.
No picture; only a warning message is displayed
even though the vehicle is stationary.
Picture interference or flickering.
Radio
Poor radio reception.
DVD/CD player
Interference to picture or sound during disc
playback. Picture freezes during playback.
Player does not play the inserted disc.
Playback stops, error message on the monitor.
Disc cannot be inserted.
If you cannot find a solution to your problem, contact an authorised VDO Dayton service
agent or call our Customer Helpdesk*. You will find the telephone number for your country
on the Internet at www.vdodayton.com.
* Telephone support is subject to a fee in some cases.
Troubleshooting
Possible cause/remedy
• Check the fuses (unit and vehicle) and the connections (see installation
instructions).
• Press the RESET button on the TFT monitor.
Remote control batteries empty.
• Replace batteries with a new cell of type CR2025.
Audio connections defective.
• See pin setting in the installation instructions.
Volume set too low.
MUTE input connected incorrectly.
Loudspeaker damaged.
TEL. MUTE lead connected incorrectly or hands-free unit has an incompatible MUTE
signal (active high).
• See pin setting in the installation instructions.
Incorrect power supply connection (permanent positive).
• See pin setting in the installation instructions.
Activate the "Bluetooth" option in the setup menu under "System settings".
The option "TFT Auto Open" in the setup menu is set to "OFF".
The swivel range of the monitor is blocked by an obstacle.
Hand brake not applied or hand brake signal not connected correctly.
• See pin setting in the installation instructions.
The selected AV source or disc is not compatible with the selected TV standard
(NTSC/PAL).
• See "Setup menu", option "System settings".
AV source connected incorrectly.
• See pin setting in the installation instructions.
• Check if the antenna is completely extended and correctly connected.
• Check whether the supply voltage's negative pole is correctly connected to earth
(vehicle chassis).
If the unit is being installed in VW and Audi vehicles, you will need a feed
multicoupler for the antenna.
• Use a suitable adapter (e.g. Votex).
The player cannot play the disc. The disc may be damaged or soiled.
The format of the inserted disc does not comply with the player's specifications.
In cold weather conditions, condensation may occur on the laser.
• Wait approximately 5 minutes until the condensation evaporates.
An integrated safety circuit prevents the temperature in the device from exceeding a
certain value
• Allow the device to cool down.
There is already a disc inserted in the player.
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